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EA_Cade replied to futchamps error

Hi @cheeky-noe,Games don't crash because of a connection issue, are you getting a disconnect or a full crash? -EA Cade

8:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to fut weekend

Hi @Kadefrees,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

7:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to fut web app nintendo switch

Hi @de7mano,At this time we have nothing to announce regarding the Web and Companion app functionality for FIFA 20 on the Switch. -EA_Cade

7:30 pm, November 20, 2019 Technical Issues

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EA_Cade replied to from xbox to ps4

Hi @Marcelo0110,Your FUT club is tied to the platform it was created on, you'll have separate clubs on each platform. -EA Cade

3:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to fifa points and Damaged CD

Hi @haidroq88,SONY region locks DLC, so you won't be able to purchase FIFA points if your game region and account region are mismatched. You'll want to reach out to SONY for assistance on this one htt..

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to fifa 20 screen freezez when connecting to ea servers

Hi @W12GUNNER,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

4:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to fifa 20 personal settings failed 1 failed to load

Hi @mattnelson97,If you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select that and then select your..

10:00 pm, December 12, 2019 Technical Issues

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EA_Cade replied to fifa 20 pc no sound

Hi @deepakprasanna12,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

3:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to fifa 20 not connecting to ea servers problem

Hi @nikivasilevbg,I'm not showing that account linked on our side, you can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA_Cade

4:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to fifa 20 no audio

Hi @billabong1986,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

4:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to fifa 20 keeps crash when play FUT - PS4

Hi @Zena_AN21,We're investigating an issue with crosses causing an issue at the moment, does that sound like it could be what's happening with your situation? -EA Cade

6:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to fifa 20 i didnt receive twitch reward

Hi @stepap10,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to fifa 20 geforce now too many computers..

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

7:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to fifa 20 gameplay is getting laggy after i play 2 or 3 matches

Hi @Mitrogun,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

6:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to fifa 20 fut champion weekend

Hi @Nash0410,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to fifa 20 frozen

Hi @IleaFlorian,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

7:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to fifa 20 draft

Hi @hxxb,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. Yo..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to fifa 20 crashing after latest update

Hi @Versyta123,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to fifa 20 controller

Hi @abhay11,That sounds like the Personal Settings 1 file isn't being saved correctly. What system is this happening on? -EA_Cade

7:30 pm, December 18, 2019 Technical Issues

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EA_Cade replied to fifa 20 black screen

Hi @ilijababic1014,Can you provide more information please? What system are you playing on?Where are you getting the black screen?Thanks! -EA Cade

10:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to fifa 20 audio

Hi @Unkn0wabl3,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to fifa 20 ... DOWN ... AGAIN

Hi @Bobamir007,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

2:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to fifa

Hi @jp2ultra2,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that helps..

7:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to f

Hi @lonefrank,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to doing

Hi @ray97rick,They're on your account, you can only see 30 stored packs at once on the console but you can see them all on the web/companion apps. -EA Cade

2:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to division rivals keeps crashing ps4

Hi @pipe_zamorano,Are you scoring from a cross when you get kicked by chance? -EA Cade

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to did not received fifa point

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

1:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to dear ea i have a probleam in fifa

Hi @Mohd_abw2006,I'm showing that you played all 40 games for the week, you won't earn any points after your first 40 games in Squad Battles. -EA Cade ..

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to couch play crashes

Hi @sezza_w_bd11,That's odd, what system is this happening on? -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to connection lost

Hi @ll_Mh_ll,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

5:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to connection

Hi @bushwickfloyd,Try again now please. -EA_Cade

4:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to companion App: bid turnt into a 70k buy now

Hi @Evalios68,We have never been able to replicate an issue with the companion or web app purchasing an item for a price other than it was set at by the user.If there were a bug with the transfer mark..

7:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to cheats on fifa

Hi @redbrick111,Sorry to hear this, if you feel someone is cheating in game you can always report them via the steps here: http://bit.ly/EAReportPlayer -EA_Cade

9:00 am, November 13, 2019 Technical Issues

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EA_Cade replied to change my ea account on fifa 20 ps4

Hi @OscarHumphrey,Once an EA Account and PSN ID/Gamertag are linked it's permanently linked. You can link a different Twitch Prime account to your PSN ID however by going into Twitch and removing the ..

6:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to can’t connect to ultimate team

Hi @dripogypo,Keep an eye on your registered Email address for further communication on this. There is nothing further the Twitter team can do for you at this time. -EA Cade ..

3:30 am, June 25, 2020 Technical Issues

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EA_Cade replied to cant sync cloud data

Hi @Nikhil2296,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

7:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to cant get into ultimate team stuck in blank screen

Hi @Nikot007,Sorry to hear it. What platform is this happening on? -EA Cade

7:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to cant find opponent fifa 20 online?? Baffled

Hi @larrylawclarke1,Sorry for the delay, this still happening? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to cant connect to ea servers , disconnect during game pc

Hi @general-mps,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

5:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to cant connect to EA servers

Hi @LugoviBB,If your neighbor can connect on your account on his network, something is wrong with your local network. Please try these steps http://bit.ly/ConnectivityBTS and let me know if they help...

9:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to cannot play with my friends fifa 20

Hi @ShinChen958,Sorry, I'm not understanding your issue. Are you unable to connect in Friendlies? -EA Cade

9:30 pm, June 17, 2020 Technical Issues

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EA_Cade replied to cannot connect to ea server after weekend league win, and get a lose , again

Hi @general-mps,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to can't connect to EA servers FIFA 20

Hi @Modon69,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to camera bug help

Hi @Versyta123,Hiya, what stadium is this happening in? Does it persist if you change the stadium? -EA_Cade

6:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to but EA Help isn’t even available here what do I Do??

Hi @MoRyad,Can you try setting your region to the US here http://bit.ly/EA_Contact_Us and trying again please? -EA Cade

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to blurry players

Hi @Predfighter,That's odd, can you get us a video or a screenshot of this happening? -EA Cade

8:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to ban problem

Hi @Bombsshell,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to an ongoing case

Hi @mikedesmet,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received,..

3:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to an error occurred downloading the fut squad update. please try again

@HiddenMatrix77 Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, June 3, 2020 Technical Issues

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EA_Cade replied to an error occurred downloading the fut squad update

Hi @prath11,Last thing I can think of, if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select tha..

11:30 am, June 16, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.