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EA_Cade replied to Did not receive WL rewards (FUT Champions)

Hi @artpopov,Those rewards drop at 0700 UTC, about 20 minutes after you made this post. -EA_Cade View in thread

11:00 am, November 12, 2019 Technical Issues

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EA_Cade replied to Deleted club fifa 20

Hi @Emperador-Aoi,We can restore your deleted club in certain instances - Please reach out on Twitter here @EAHelp so we can take a look. -EA Cade

7:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to DNF modifier for nothing

Hi @Pandorox12,If you're the one taking the DNF, your opponent wasn't the one who DC'd. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..

10:00 pm, July 1, 2020 Technical Issues

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EA_Cade replied to DNF incorrect after I win

Hi @Jani-Adames,If your game session is interrupted you won't earn any progress for Objectives you may have completed during that session.Can you try these steps http://bit.ly/ConnectivityBTS please a..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to DIDNT GOT MY PLAYER

Hi @The_Gamer_073,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Copa libertadores - saving crashes the game

Hi @Zlatan1101,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

5:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Controller settings

Hi @feddypi,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..

10:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Constantly kicked out of server mid game

Hi @leeakoinhull,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Constantly disconnecting since the game launched!

Hi @shaheen756,Sorry for the delay! The issue that troubles me on your pathping and traceroute is that your speed is fine throughout, you just reach a point where you can just no longer connect to us...

5:30 pm, November 11, 2019 Technical Issues

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EA_Cade replied to Connectivity Issue

Hi @SneakyTurtle2023,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Connection issues in Coop season

Hi @Alattiyat,Sorry to hear it, what system is this happening on? -EA Cade

7:00 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Connection Problems - 4/14/20

Hey all,   The FIFA team are aware and investigating the ongoing connectivity issues, I've merged most of your threads here for clarity and ease of communication.      ..

9:30 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Conmebol squad did not get credit for Icon Swaps objective

Hi @PhanTastik377,I believe this objective requires the players to be from the CONMEBOL event, the ones that say "CONMEBOL LIBERTADORES" in the league on the item. -EA_Cade

2:00 pm, March 14, 2020 Technical Issues

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EA_Cade replied to Companion app selected wrong player in transferlist

Hi @13bradster,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 am, November 11, 2019 Technical Issues

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EA_Cade replied to Companion app sbc not working

Hi @diebalu,Is this still happening? -EA_Cade

6:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Companion App crashes

Hi @Mighty_Limacide,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Code redeemed no pack rec

Hi @markeaton13,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Code

Hi @Maccachappie1,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3..

8:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Club deletes

Hi @Madders10lcfc,At the moment, once you've used all your available deletions you won't be able to delete further. -EA Cade

9:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Chat

Hi @Johnleahy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Career mode player characteristics missing

Hi @amgooner,I've merged your threads together for ease of access. Thanks for reporting this, I'll see that it gets to the right teams for investigation. -EA_Cade

2:30 pm, February 22, 2020 Technical Issues

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EA_Cade replied to Career mode loan player list bug

Hi @McMuffin2013,Are you getting any type of error message/crash when this happens? Does this happen in more than one Career save? -EA_Cade

4:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to Career mode financial takeover

Hi @lukecun11,Best I can advise is to sim a few weeks to see if the Financial Takeover shows up. If not, check other save files to make sure it wasn't redeemed there. We have no ability to grant conte..

4:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Career mode bug

Hi @Anna123Cutie,This issue should be resolved as of Title Update 5, are you using a save file that was created pre-patch? We cannot modify your career mode saves retroactively on our side. ..

5:30 pm, December 5, 2019 Technical Issues

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EA_Cade replied to Career mode - no longer selected.

Hi @John_Clipbored,How long in game has this been going on? -EA_Cade

7:00 pm, March 19, 2020 Technical Issues

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EA_Cade replied to Career Mode Issues Megathread

Hey all,    This thread was created back in September to be a centralized location to provide feedback on FIFA 20's Career Mode. With the release of various fixes and tweaks over the 6 ..

4:30 pm, November 22, 2019 Technical Issues

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EA_Cade replied to Career Mode - Scouting Issue

Hi @DOGG0,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Career Crashing Everytime

Hi @MiGHT-TV,Are you able to launch a different career mode save without it crashing or is it just this save that's doing this? -EA_Cade

5:00 pm, December 20, 2019 Technical Issues

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EA_Cade replied to Can’t use the app

Hi @SjansPanther38,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Can’t sell fut 20 players

Hi @haringarach1111,Are you doing this in the app or on the console? If you're on the app can you try connecting on the console to resync the account? -EA Cade

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Can’t return player to club or quick sell

Hi @sk8death27,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Can’t play fifa 20

Hi @mikelibanez8,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

7:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Can’t pick player from market

Hi @panks618,You need to force the market to refresh, try changing the search price by 100 coins and searching again. -EA Cade

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Can’t login to ea when trying play pro clubs or sesons

Hi @bobmalone1990,What happens exactly when you try to play? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Can’t log in to Online ??? The email address for verification is not mine

Hi @Gillam1388,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

11:00 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Can’t connect to es servers as my email is no longer valid

Hi @1986born-in,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

11:00 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Can’t connect to ea server for Fifa 20 on

@therealasura Hey there, can you try these steps please: https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..

1:55 am, November 11, 2019 Ultimate Team General Discussion

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EA_Cade replied to Can’t connect to ea server for Fifa 20

@therealasura Hey there, can you try these steps please: https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..

2:13 am, November 11, 2019 Technical Issues

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EA_Cade replied to Can’t buy Fifa Points

Hi @ArhturWoodhouse,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then le..

3:00 pm, February 27, 2020 Technical Issues

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EA_Cade replied to Can’t Find My Packs FIFA 20

Hi @Johnwesleyjdub,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Cant verify my fifa 20 ea account on xbox one to connect to online servers

Hi @oAviii,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Cant sell my coutinho even though i own him and hes tradeble

Hi @Pcffc83,You disconnected from your last game, that locks your players until you reconnect on the console. Once you reconnect you can sell him as normal. -EA Cade

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Cant login

Hi @shaky0000,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

9:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Cant find my fut players in club

Hi @Sondren1123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Cant enter fut and seasons

@Sportingxyz Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

9:30 pm, December 18, 2019 Technical Issues

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EA_Cade replied to Cant connect to EA servers

Hi @Damonkef789,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

4:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Cant buy players suddently!?

Hi @gamestop435,That sounds like you hit a form of bot detection, this isn't something we can unlock manually for you I'm afraid. You'll want to play games and stop attempting to search for a bit to u..

10:00 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Cannot connect to EA Server for FIFA20 but can play online for other games on PS

Hi @kutchika,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

6:30 pm, March 12, 2020 Technical Issues

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EA_Cade replied to Can't verify EA account

@NAGLED14 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to Can't play online sessions..

Hi @p3nz-482,Origin games are designed to work with natively supported peripherals on Windows, we can't help you if you're using a third party program like DS4Windows to "trick" the PC into recognizin..

3:30 pm, January 15, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.