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EA_Cade replied to Just got my account back on Fifa and it’s been hackwd
Hi @ToRuniteds,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Just Add A Feature To Turn Off Vibration Already!
Hi @JamieTheGee,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
5:00 pm, January 29, 2020 Technical Issues
EA_Cade replied to Jonathan Viera
Hi @Airamzito,Icons are not in Career mode on any platform - if you've seen otherwise, it's a modded game. -EA Cade
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to I’ve been told to request account recovery which I did now what do I do.
Hi @ABHailes,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to Items stuck in transfer market
Hi @brock92266,This still happening? -EA Cade
6:30 pm, June 23, 2020 Technical Issues
EA_Cade replied to Issues with Fifa20
Hi @patrisan2020,Can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade
5:30 pm, June 3, 2020 Technical Issues
EA_Cade replied to Issue with FUT club profile creation date and name
Hi @IbraKSA88,I'm afraid that if you skip a year in the franchise as you have your Established Date will be reset. Your FUT Club doesn't carry over from year to year, but you'll earn loyalty/returning..
4:30 pm, April 8, 2020 Technical Issues
EA_Cade replied to Invalid Account on XBOX
Hi @FocusShrine,Sorry to hear it, is this still happening? -EA Cade
2:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to International management offer not received
Hi @Aslaan2001,AFAIK the International Offer for Manager Career mode in the Catalog doesn't guarantee that you'll get your managers country as an offer. -EA Cade
5:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Installation process stuck
Hi @SiyaX-1970,Sounds like either your disc is faulty or your PS4 drive could be full. -EA_Cade
9:30 pm, March 21, 2020 Technical Issues
EA_Cade replied to Ingame Audio Channels
Hi @Teknosbeka,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
2:00 pm, June 5, 2020 Technical Issues
EA_Cade replied to Incredibly confused about how cases on this site work
Hi @akamegachill,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.An advisor cannot assist with a banned account. -EA Cade ..
10:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to Incorrect result in weekend league
Hi @Sri_balaji1993,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pr..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to Incorrect Login Verification email
Hey all, To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to In game management
Hi @JiMBOSLiCE40114,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career save file. Then let me know if this p..
6:30 pm, January 22, 2020 Technical Issues
EA_Cade replied to In CareerMode goals happen even after the end of the game
Hi @kaadji81,Does this actually happen 75% of the time? I just attempted this several times and was unable to replicate it. -EA_Cade
6:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to Improvements and suggestions
Hi @a97dps,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Im not getting my special edition packs
Hi @joshthewildly,Which edition do you have? The Ultimate and Champions edition packs have all been sent out at this time. -EA_Cade
3:00 pm, January 11, 2020 Technical Issues
EA_Cade replied to Icon swaps players .. SBC mistake ... just 1 player Extra
Hi @MOHA-_-BAARA,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
8:30 pm, March 11, 2020 Technical Issues
EA_Cade replied to Icon Swap Token Missing
Hi @hintonomikhael,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, January 22, 2020 Technical Issues
EA_Cade replied to I'm logged into the wrong EA account on my xbox
@AwesomeGuyJosh To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
9:30 pm, December 16, 2019 Technical Issues
EA_Cade replied to I was hacked and I lost about 600k worth of coins
Hi @ps778,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to I think I linked to the wrong EA Account
Hi @elimprudente,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to I submited a case and it got closed
Hi @adam382005,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
9:30 pm, June 2, 2020 Technical Issues
EA_Cade replied to I received wrong version of player.
Hi @BeaucoupIII,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 22, 2020 Technical Issues
EA_Cade replied to I qualified for WL last Friday, but it doesn't show that I have.
Hi @mouzymkd,I'm showing that you redeemed access to FUT Champions last weekend but played no games. -EA Cade
7:00 pm, June 18, 2020 Technical Issues
EA_Cade replied to I put icon (Berkamp) in market for 600k but sold for 68K
Hi @aljneral,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market ..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to I played WL and still didint received my rewards. What do i do ?
Hi @trueatomic12345,Rewards are given out on Thursday at 0700 UTC. -EA_Cade View in thread
3:00 pm, March 11, 2020 Technical Issues
EA_Cade replied to I lost my coins (around 35k)
Hi @achiegopnik,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to I lost last match from Weekend League for 14 wins when score was 5-5 in min 100
Hi @Thunder8770,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..
2:30 am, June 2, 2020 Technical Issues
EA_Cade replied to I lost in fut even that he is exit
Hi @Aziz_alkandri,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to I lost alot of coins and skill points
Hi @saifyasser111,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
7:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to I lost SIF Coutinho
Hi @Othmanalrawiwhy,I'm showing that he was quicksold, please reach out to an advisor here http://bit.ly/EA_Contact_Us so we can take a look into your options. -EA_Cade ..
4:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to I lost Red Neymar
Hi @pelczarszymon,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to I lose my players
Hi @Rivelinjo,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to I haven’t received a email from EA specialist team
Hi @ultimateexrem17,Your case is with the missing content team, as this is a specialized team that only deals with missing content they can get very busy. Your case is in the right place and will be w..
10:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to I haven't received my verification codes
Hi @ghersi231,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to I have problems with tots martine
Hi @Stockstaartje,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to I have a problem with fifa 2020 login verification code how can fix that?
Hi @kostaspotsepis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to I had riyad mahrez before i close the game then he disappeard PLAYERS DISAPPEAR!
Hi @shabrawy55,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to I got hacked
Hi @longwoodfc,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to I dont receive coins or points after playing any type og matches..
Hi @DanmarkLaursen,That's no good, are you completing the matches or are you getting disconnected? -EA Cade
9:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to I don't know why I've been suspended
Hi @TrinatiS1, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
4:00 pm, November 23, 2019 Technical Issues
EA_Cade replied to I don't know my email for fifa 20
@mlskrn To recover this account I'd like to ask you to do the following for me: 1. Go to http://help.ea.com/account-recovery/web-form 2. Fill in the requested information in..
5:00 pm, January 24, 2020 Technical Issues
EA_Cade replied to I didn’t recieve fifa points
Hi @brettdelgman,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to I didn’t receive my fifa points
Hi @Hotpotatos1234g,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 22, 2020 Technical Issues
EA_Cade replied to I didnt get any of my fut champs rewards
Hi @amrbarca32004,They go out Thursdays at 0800 UTC. -EA Cade
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to I didn't receive my division rivals rewards
Hi @pepe1366,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to I didn't receive fifa points
Hi @ardopardo10,Those points are distributed by Sony within 7 days of the offer redemption.You can reach them at http://bit.ly/ContactPSSupport if you have any other questions on this promotion. ..
6:00 pm, November 21, 2019 Technical Issues
EA_Cade replied to I didn't get fifa points and origin took the code.
Hi @StareMiasto1945,Hello! If you're missing content you'll need to speak with an advisor, you can reach one at @EAHelp on Twitter as well as http://bit.ly/EA_Contact_Us.We can't assist with this type..
4:00 pm, March 25, 2020 Technical Issues
