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EA_Cade replied to SBC - National Pride

@LOZZA7312,Hiya! This is under investigation currently, thanks for the heads up -EA_Cade

7:00 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Rivals wins didn't give me champs points

Hi @CptDerpy738,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Rewards claimed in Fifa 20 companion dissapeared

Hi @jonathan0489,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Request to approve change of club name

Hi @GamerOfSmartType,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Remove PSN Persona from EA Account

Hi @Itsbrianwithay,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

8:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Redeem WL access lost

Hi @alby2289,I'm showing that you were qualified for last weekends competition and played no games. -EA Cade View in thread

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Randomly disconnected in division rivals matches

Hi @UTon007,Sorry to hear it. What system is this happening on? -EA Cade

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Random generated Fifa20 Proclub name

@JonoHnatejko Hi. What name are you trying to use? -EA Cade

12:30 am, April 10, 2020 Technical Issues

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EA_Cade replied to R2 isn't responding to certain actions

Hi @nat3jake,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't career save file. Then let me know if this persists? ..

4:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Question about who we are matched with

Hiya @Keiheuvel    You're only matched based upon 3 factors: Your Location Your Division Your Form (Only in FUT Champions) Your team overall rating and input method are not factored i..

5:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Question : How can i report cheaters ?

Hi @Drrty-D_CRO,You can report players you suspect of cheating by following the steps here. -EA_Cade

3:30 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Qualified for weekend league but says I haven’t qualified

Hi @leftyfut,Sorry to hear it. I'm not showing that you redeemed any Weekend League points this week, you did last week though and only played 4 games. -EA_Cade ..

4:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Promotions packs missing in FUT20

Hi @rajoun99,Sorry to be the bearer of bad news, that code had to be redeemed by a specific time to receive all of the content. https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-discl..

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Progress Disappeared

Hi @drackonus123,Your FUT account is tied to your PSN ID, they are not transferrable. -EA Cade View in thread

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Problem with online supoort

Hi @bombaboy1993,You may not be able to do this from a phone at the moment, I would recommend setting your location to the US on the help site settings and then trying again, additionally you can reac..

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Problem with FUT Web App

Hi @BeeNGBOFF,Hey there, can you tell me exactly what you were doing when this started? -EA Cade View in thread

3:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Problem with EA servers

Hi @zhelwan,This should be resolved now, are you still seeing this? -EA Cade

3:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Problem in ultimate team

Hi @MHD9JR,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

3:30 pm, March 4, 2020 Technical Issues

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EA_Cade replied to Problem after buying a pack

Hi @zumbann,Sorry. Any pack purchased is immediately opened, you cannot store them. You can store packs for later that were earned via draft and SBC's though. -EA Cade ..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Pro clubs speed up lag

Hi @generalchucki,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..

5:00 pm, February 12, 2020 Technical Issues

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EA_Cade replied to Pro clubs drop outs

Hi @sammather638,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Pro clubs

Hi @Hariossnavin    Can you give these steps a try and then select Rebuild Database and let me know if that helps? -EA_Cade

9:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Premier league graphics remain on screen during gameplay

Hi @emilecox,This is being looked into by the FIFA team currently. -EA_Cade

6:30 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Poor gsme play xbox fifa20

Hi @davegill123,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Points not added

Hi @gfd34567uytgfd,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Please read the description

Hi @xstlth,Your account was investigated by the Terms of Service team and they've declined to overturn this action. As this issue has been investigated several times now, they will not be looking into..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Please read EA

Hi @RecklessWorm055,That warning isn't only applicable to the console version of the game I'm afraid, this isn't something we can assist with any longer. -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Please help me get the club back.

Hi @M8rf,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

3:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Playing away or at home

Hi @Hidduuh03,The player with the best connection to the server plays as the Home team. -EA_Cade

8:30 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Playes Stats window freezes in game

Hi @BKiller1903,This issue is being investigated by the FIFA team currently. -EA Cade

7:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Players stuck in transfer targets for over a month

Hi @Daniyal_Rahman,Very sorry to hear this, can you please reach out to our Twitter team at @EAHelp so we can get some information from you on this? -EA_Cade

7:30 pm, November 15, 2019 Technical Issues

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EA_Cade replied to Players Indicator off

Hi @ShabbaRanksOG,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career mode or Tournament save file and let me..

8:00 pm, January 31, 2020 Technical Issues

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EA_Cade replied to Player using glitch in fut champions

Hi @Lalo10142007,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

3:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Player stuck in transfer list

Hi @Lazy_Tradie,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Player selss for less coins than I asked on the trasfermarked

Hi @1111111ggdsw2,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Player not found in my club

@rohit090 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.   We can't assist with this type of issue via AH..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Player name says undefined in post match graphics after getting the ball.

Hi @GuardianD671,This is a known issue that's been sent to the FIFA team for investigation. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Player moments morales

Hi @kofirmoore,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Player just disappeared from my listing

Hi @alexc096,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:30 pm, November 21, 2019 Technical Issues

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EA_Cade replied to Player fitness

@WhiteShark8800 Fitness is bugged at the moment, but in the opposite way you're describing. Until a fix is implemented regardless of your players fitness level seen on the Squad screen they will alwa..

9:00 pm, December 7, 2019 Technical Issues

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EA_Cade replied to Player career mode issue

Hi @Cheynerpants,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

2:30 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Player Career Mode - Changing Role in Edit Pro not working

Hi @Zachyxt,That's odd, what happens if you delete the pro inside Customise - Profile - Delete and then recreate it? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to PlayStation message from ‘EA’

Hi @RobStonerr,That's legit! Simply resume your case with the provided code to proceed with restoring access to your account -EA Cade

10:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Placement matches won’t load

Hi @georgeporge696,Sorry to hear it, what system is this happening on? -EA Cade

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Ping ping ping...

Hi @Jesuss7,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Penalty kick fault

Hi @ahmedElshahat500,That's working as intended, the target circle does not stay where you place it until you've pressed the shoot button. -EA_Cade ..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Penalty in Career mode

Hi @Theunsolid,That's new to me, is there any way you can get me a video of this so I can share it with the FIFA team? -EA_Cade

3:30 pm, February 21, 2020 Technical Issues

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EA_Cade replied to Packs missing

Hi @pushparaj07,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Packs disappearing

Hi @doosan14,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Packs disappeared before I could redeem.

Hi @35373737,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.