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EA_Barry replied to Entering a match has been temporarily disabled
@darrelp96 Please try playing again and let us know how you get on, thanks. --------------------------------------------------------------------------------------..
11:30 am, March 1, 2020 Technical Issues
EA_Barry replied to Email unknow to log on EA, isn't mine.
@ClauD10SG If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
10:30 am, June 5, 2020 Technical Issues
EA_Barry replied to Email change
@Snowiiy If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more infor..
9:30 am, June 3, 2020 Technical Issues
EA_Barry replied to Elvett mérkőzés
@Dorcilife At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
3:00 pm, June 8, 2020 Technical Issues
EA_Barry replied to Ea problems
@itzKhA83 Please see the link that the error refers to for info on the several reasons you could be seeing that message: https://help.ea.com/en-us/help/faq/not-able-to-connec..
9:30 am, April 3, 2020 Technical Issues
EA_Barry replied to EA account invalid
@DrDalevich Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If you..
10:00 am, June 4, 2020 Technical Issues
EA_Barry replied to EA SERVERS FIFA 20
@otte1403 @kunal0013 @saru605 @gtitakis93 The following links cover basic to advanced connectivity info and help. http://help.ea.com/en-us/help/faq/connection-troubl..
12:00 pm, June 28, 2020 Technical Issues
EA_Barry replied to Dostluk maçı yapamıyorum
@Can66fb At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk..
1:30 pm, April 1, 2020 Technical Issues
EA_Barry replied to Delete Fifa account
@bigGucciso5a300 Delete account Account deletion is permanent and can never be reversed. Deleting an account erases your personal account information from our account and ..
3:00 pm, April 3, 2020 Technical Issues
EA_Barry replied to Controller Vibration Turn Off Feature
@JamieTheGee Turning off controller vibration at a console level should work. Are you sure you did it correctly/turned it off on the correct controller? Press the Xbox b..
4:00 pm, January 27, 2020 Technical Issues
EA_Barry replied to Constant Disconnects
@JamaicanMeThrsty The following connectivity links will help you here: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://help.ea.com/en-us/help/console/conne..
1:00 pm, March 27, 2020 Technical Issues
EA_Barry replied to Connection issues
@IDaRrEnMe Check the following links for help and info: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-troubleshooti..
11:00 am, February 25, 2020 Technical Issues
EA_Barry replied to Can’t login to game
@DarkSevko If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
3:00 pm, March 26, 2020 Technical Issues
EA_Barry replied to Can’t connect to pro clubs
@BaryCorr10 @MOET13 Check my post below, there are a few steps that may help you: https://answers.ea.com/t5/Technical-Issues/Pro-Clubs-Blank-screen-when-going-into-Pro-Clubs/m..
3:00 am, December 11, 2019 Technical Issues
EA_Barry replied to Cannot Connect to es server
@angelq1995 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more in..
11:30 am, March 9, 2020 Technical Issues
EA_Barry replied to Can't verify my ea account on PS4
@gazjonesEverton Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor,..
7:30 am, December 18, 2019 Technical Issues
EA_Barry replied to Can't run the game fifa 20
@3oroushMa This should resolve itself within 24hrs or so, thanks.
10:30 am, March 26, 2020 Technical Issues
EA_Barry replied to Banned From Accessing Transfer Market Web and Companion App
@TalhaKaan2 Disregard the previous post, we do investigate these requests properly. Make sure you have taken the following steps to ensure the best chance of having this action rev..
3:30 pm, June 22, 2020 Technical Issues
EA_Barry replied to An error has occurred online stats reporting failed
@Modero123 You may just need to update the game. Highlight the game on the XMB and press the Options button on the controller and then Check for Update. Allow any update to download and i..
11:30 am, March 31, 2020 Technical Issues
EA_Barry replied to Account banned
@KamilXFX If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/info..
11:30 am, March 26, 2020 Technical Issues
EA_Barry replied to Account Compromised
@jackzombie614 @MichaelDK If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as ..
2:00 pm, March 24, 2020 Technical Issues
EA_Barry replied to 0x803f80
@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..
3:30 pm, February 19, 2020 Technical Issues
EA_Atic replied to لقد تم تبنيد المتجر لدي في فيفا 20 وانا لا استحق اتمنى مراجعة الامر في هذا البند
Hey there, @mosa2004akabna we unfortunately do not support arabic on the forums. At the moment the following languages are supported on Answers HQ: English Deutsch..
12:00 pm, July 3, 2020 Technical Issues
EA_Atic replied to FIFA 20 Pro Clubs
Hey @Lindsaymc @TopScotsman08 @twinneyj @iownawolf123 What platform are you all on and what troubleshooting have you tried? /Atic ..
2:00 pm, March 21, 2020 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
EA_Arrenai replied to I can't connect to EA server on FIFA 20
Hey there, @kreakboys. I'm just checking in to see how the connectivity issue is going for you. Are you still having trouble connecting to FIFA 20? If you are still having some diff..
2:00 pm, December 26, 2019 Technical Issues
EA_Arrenai replied to FIFA 20 Commentary Languages
Hey there, @kingeste. While Spanish (Spain) and Italian language packs aren't available in the North American region, I'll be sure to pass your feedback along to the team. Thanks for reach..
7:00 am, January 1, 2020 Technical Issues
EA_Andy replied to The ICON SWAP info thread! on September 18, 2019 12:58PM
Some great options - tough decisions ahead. Never did get round to having Ferdinand in one of my teams...
10:30 am, November 5, 2019 Ultimate Team General Discussion
EA_Andy replied to Objectives Xp on November 4, 2019 3:04PM
It won't carry over.
1:00 pm, November 5, 2019 Ultimate Team General Discussion
EA_Andy replied to Missing fifa points
If you're missing FIFA Points after purchasing them please check out this article. Thanks, - Andy -
8:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to your technical support is so bad
Hello, @aliamloka20202. Can you give me some details on what your issue is? I may be able to help. Thanks!
4:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to why is fifa the only game who has controller lags?
Hi there, @DarkplayerAT. Let's see if we can find out why you're experiencing input lag. First, are you on a wired or wireless connection?
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to why cant I play online friendlies using mobile hotspot in my PS4?
Hi there, @FaTDeViL07. A mobile hotspot really isn't a good connection. Is it possible to use a wired connection instead?
6:30 pm, April 7, 2020 Technical Issues
EA_Aljo replied to no opponent found fifa 20 co op seasons
Hi there, @KhetanLala. I'll try to help with this. First, what system are you playing on?
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to loss of coins
Hi there, @Evanmanukearney. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..
3:00 pm, March 18, 2020 Technical Issues
EA_Aljo replied to iulhhihb
Hi there, @jevgcagl. I'm really sorry for the frustration with this! Possibly, rebuilding the database and restoring the licenses will help. Try following the steps here for rebuilding the..
4:30 pm, April 3, 2020 Technical Issues
EA_Aljo replied to game disconnect when won
Hello, @Hoptune. Thanks for reaching out to us. We don't have the ability to modify your record so we can't do anything about the loss, unfortunately. Was this the only time it happened or..
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to fifa 20
Hi there, @johncarlo1738. Does it say the online settings file is corrupt? If so, go to Customize > Profile > Delete and delete the online settings file. Then, try playing again. Thi..
5:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to disconnecting from ultimate team
Hi there, @korenjoe. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
6:30 pm, June 30, 2020 Technical Issues
EA_Aljo replied to connection to your
Hi there, @ahmedhere321. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
8:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to banned from the transfer market. incorrectly
Hi there, @calvinhoder. For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Thanks!
4:00 pm, April 3, 2020 Technical Issues
EA_Aljo replied to about lag delay and slow gameplay
@Thetefo I'm not seeing any noticeable delay. Possibly, alternate DNS servers will help. Please follow the instructions here. If you don't see a difference, try the Google DNS server..
12:00 pm, June 7, 2020 Technical Issues
EA_Aljo replied to Zero points in Squad Battles
Hi there, @pascalonegames. This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can fin..
7:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to You need to sort your servers out
Hello, @Bigtree2016. I'll try to help find out what's going on with all the lag you're experiencing. First, I'd like you to power cycle your equipment with the following steps: unplug..
5:30 pm, February 3, 2020 Technical Issues
EA_Aljo replied to X box freezing when i try and start ultimate team.
Hi there, @bugzy32bugzy32. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Wrongly Banned
Hi there, @falconstriker456. For help with banned accounts, please see the following article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Th..
9:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Wrongfully banned
Hello, @xSTLTH. Did you dispute that ban with Terms of Service and get a response that they made the right decision? If so, how many times have you disputed the action taken on your accoun..
5:00 pm, February 3, 2020 Technical Issues
EA_Aljo replied to Winning fut champs games
Hi there, @conor157. I'm really sorry to hear about this. I know disconnects are very frustrating! Let's see if we can get those to clear up. Is it only happening in FUT Champions matches?..
4:00 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Voucher Code Fifa 20 redeemed
Hi there, @petrovicn98. What system did you get the code for and where did you get the code from? Thanks!
4:30 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Van dijk missing
Hi there, @MarcdeWit1983. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Th..
3:00 pm, March 24, 2020 Technical Issues
