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EA_Cade replied to Not being credited for challenges

Hi @booney1996,The ball needs to clear the keeper and land inside the goal, it cannot bounce or roll across the goal line. -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

Fd9yN
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EA_Cade replied to Not able to load in to FIFA 20

Hi @ItsZer0Van,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

10:00 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Not able to connect EA Account from FIFA20

Hi @mathis80300,Can I get the gamertag please? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to No verification code

Hi @shaneandshaneo,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

10:00 pm, March 21, 2020 Technical Issues

T2HqS
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EA_Cade replied to No squad battle points

@Wedyboy760 I've reviewed all of the accounts in this thread and all have reached the maximum weekly amount of Squad Battles games of 40.After 40 games you will no longer receive points until the res..

4:00 am, June 17, 2020 Technical Issues

qRTdY
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EA_Cade replied to No rewards after S.BATTLES and Rivals

Hi @dapharoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, April 30, 2020 Technical Issues

4NL6u
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EA_Cade replied to No response from EA Support for Open Help Case since March 29th

Hi @stuartduff,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:00 pm, April 7, 2020 Technical Issues

P4uG9
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EA_Cade replied to No progress towards “the champions

Hi @WizardOsprey313,That Objective requires 11 UCL Rare or Common items. No MOTM, RTTF, TOTT items will count. -EA_Cade View in thread ..

1:30 pm, March 20, 2020 Technical Issues

HaOM3
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EA_Cade replied to No movement arrow

@phantom666 Hiya, are you referring to the movement arrow you toggle on/off in game under the trainer settings? -EA_Cade

12:00 pm, December 23, 2019 Technical Issues

ZFKpa
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EA_Cade replied to No XP from playing FUT Games

Hi @SuitableEntree7,That's correct, you receive XP for the Objectives you complete not the games played in FIFA 20. -EA_Cade

3:00 pm, March 18, 2020 Technical Issues

89jxe
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EA_Cade replied to No Opponents found for all the online modes in Ultimate Team on PS4

Hi @amalvm007,Sorry for the delay, is this still happening? -EA_Cade

4:00 pm, March 4, 2020 Technical Issues

X5yuo
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EA_Cade replied to No Opponents Found

Hi @mptytko152,Sorry to hear it, this still happening? -EA Cade

3:30 pm, April 29, 2020 Technical Issues

GS8p4
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EA_Cade replied to New psn

Hi @gammelkorv,Afraid not, FIFA content is locked to the PSN ID it was created on. -EA Cade

4:00 pm, April 3, 2020 Technical Issues

QVRqS
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EA_Cade replied to New patch ( console ps4 )

Hi @bigGucciso5a300,Thanks for taking the time to share this feedback, I'll see that it gets to the right teams. -EA_Cade

4:00 pm, March 17, 2020 Technical Issues

3ormb
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EA_Cade replied to New account on Xbox

Hi @yt4333ewss,Your FIFA account is tied to the old gamertag, you can't access it from another one. -EA Cade

9:30 pm, March 27, 2020 Technical Issues

ejr7b
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EA_Cade replied to New Service implement after Disconnecting

Hi @KingBeetleJuic,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

2:00 pm, March 21, 2020 Technical Issues

fZem3
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EA_Cade replied to Need an answer is this cheat ?

Hi @Allexyhno,That's a new one on me. What system was this on? -EA_Cade

3:30 pm, January 3, 2020 Technical Issues

fz9dK
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EA_Cade replied to National pride SBC

Hi @ketty128,You won't be able to complete them on the apps I'm afraid. You can still complete them normally on the console while this is investigated. -EA_Cade

8:30 pm, March 11, 2020 Technical Issues

wkZyU
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EA_Cade replied to NO WEEKEND LEAGUE REWARDS

Hi @LAGalaxyNO1,They go out each week on Thursday at 0800 UTC, 8 minutes after your post. -EA Cade View in thread

3:30 pm, April 9, 2020 Technical Issues

DkroI
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EA_Cade replied to My ultimate team keeps disconnecting

Hi @hujo2015,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA_Cade

10:00 pm, March 3, 2020 Technical Issues

FwWGK
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EA_Cade replied to My ultimate team glitch

Hi @Woodpeckerjnr,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:00 pm, July 1, 2020 Technical Issues

evz0H
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EA_Cade replied to My stamina bar

Hi @ffdert567bv,Do you have it set to display? From the in game pause menu settings it's under Visual. -EA Cade

3:30 pm, March 28, 2020 Technical Issues

nOob5
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EA_Cade replied to My squad players lost

Hi @swiftoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, March 5, 2020 Technical Issues

IpbfC
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EA_Cade replied to My online player name glitch FIFA 20

Hi @toonAFCA,Does this happen no matter what name you choose, even if you're using a name like "John Smith"? What name are you trying to use? -EA Cade

9:00 pm, April 18, 2020 Technical Issues

us17N
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EA_Cade replied to My keyboard controls switch

Hi @Tbeast-D-Gam3r,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to My fifa 20 keeps crashing

Hi @tomasgocald,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

5:00 pm, March 26, 2020 Technical Issues

oiINY
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EA_Cade replied to My cards disappeared from my account

Hi @Bartho04,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to My acount was compromised

Hi @0256763467423,If you're missing content you'll need to reach out via http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance; we cannot assist with this type of issue here. Our support..

9:00 pm, April 18, 2020 Technical Issues

foROs
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EA_Cade replied to My account ban in transfer market

Hi @Devsdaddy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

5:30 pm, June 8, 2020 Technical Issues

mnFAW
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EA_Cade replied to My Transfer Targets

Hi @ulisesfern279,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to My Selfmade players on fifa 20 keep disappearing

Hi @Kianh008,That's odd. Have you tried this on a new career mode? It sounds like the one you're using may be corrupted. -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

BwMRk
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EA_Cade replied to Missing rewards from daily objectives that

Hi @jranger361,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, February 11, 2020 Technical Issues

pWAoa
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EA_Cade replied to Missing players and items

Hi @zFozzy,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Missing players and contracts from the club

Hi @HYPERDEN30,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, April 15, 2020 Technical Issues

irFT6
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EA_Cade replied to Missing player

Hi @niani4ever,Is the Transfer Window currently open? Can you try simming a bit to see if they show up in your reserves? -EA Cade

5:30 pm, April 3, 2020 Technical Issues

9Hia1
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EA_Cade replied to Missing my clubs pro player

Hi @aminexDD5,If you recreate the Pro you should maintain the same rating as before as long as you're on the same account. -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

H2uMy
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EA_Cade replied to Missing money and players

Hi @aqzxswedcv,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, April 2, 2020 Technical Issues

LiwU2
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EA_Cade replied to Missing coins after selling mount Future stars

Hi @DoItForDatBoi,There is a 5% tax on items sold on the Transfer Market. -EA_Cade View in thread

3:00 pm, February 1, 2020 Technical Issues

GAd1l
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EA_Cade replied to Missing Content- Totssf carlos tevez

Hi @BlurstGamer,Apologies for the delay. This is being investigated at the moment, no further updates at this time I'm afraid. -EA Cade

6:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to Missing 4th Kits

Hi @kylermullins7,I believe those SBC's have expired. -EA_Cade

7:00 pm, February 4, 2020 Technical Issues

drD8y
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EA_Cade replied to Miss my champions edition packs

Hi @tacotala69,Champions Edition packs have all been granted, more information can be found at https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -..

10:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Matchmaking problem

Hi @NaGur2,Do you have location based matchmaking enabled in Customise - Online settings? -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Match under review, I’ve got a loss?

Hi @mgts90,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..

4:00 pm, June 26, 2020 Technical Issues

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EA_Cade replied to Match disconnection

Hi @amazingman1021,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pr..

7:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Market banned with no reason

Hi @VegasX44,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:00 pm, April 8, 2020 Technical Issues

PCGU9
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EA_Cade replied to March twitch prime rewards

Hi @Nung24,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:00 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Manager Mode - Career Mode Freezes At June 30th 2020

Hi @temmaha1996,This sounds like a corrupted save file unfortunately. -EA_Cade

5:30 pm, March 19, 2020 Technical Issues

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EA_Cade replied to MY PC is lagging too much after FIFA patch update on 12th March 2020

Hi @Ascemantis,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

3:00 pm, March 13, 2020 Technical Issues

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EA_Cade replied to MS

Hi @TSAMET61,Odd. Is this on PC with DS4 or PS4? -EA_Cade

4:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Lost points in squadbattle.

Hi @dicken79,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

2:30 pm, February 20, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.