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EA_Cade replied to Premier League overlay remains on screen during match

Hi @WadeDavids,This is a known issue at the moment, the FIFA team is aware and investigating a fix as we speak. -EA_Cade

3:30 pm, February 5, 2020 Technical Issues

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EA_Cade replied to Post update no changes

Hi @Tavodomador,Are you playing on PC? The patch hasn't released on console. -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Points not added

Hi @gfd34567uytgfd,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Please help?! Cant Trade in FIFA

Hi @gamestop435,Were you trading heavily before this happened? It sounds like you mat have hit a form of bot detection. -EA_Cade

10:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Please help me get the club back.

Hi @M8rf,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

3:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Please help - ea sports login

Hi @murphy_z11,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

6:30 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Please help - Unable to connect to the Ea Servers Fifa 20

Hi @snowingearth,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Please answer me quickly i need help

Hi @yassin9085,What system are you playing on? -EA Cade

2:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Playing champs servers went down

Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Playing away or at home

Hi @Hidduuh03,The player with the best connection to the server plays as the Home team. -EA_Cade

8:30 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Playes Stats window freezes in game

Hi @BKiller1903,This issue is being investigated by the FIFA team currently. -EA Cade

7:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Players Indicator off

Hi @ShabbaRanksOG,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career mode or Tournament save file and let me..

8:00 pm, January 31, 2020 Technical Issues

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EA_Cade replied to Player stuck in transfer list

Hi @Lazy_Tradie,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Player search bug

Hi @waseemabdul7,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Player name says undefined in post match graphics after getting the ball.

Hi @GuardianD671,This is a known issue that's been sent to the FIFA team for investigation. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Player career mode issue

Hi @Cheynerpants,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

2:30 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Player actions

Hi @lllucyz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

9:00 pm, January 3, 2020 Technical Issues

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EA_Cade replied to Player Of The Match Announcement Gone

Hi @jimmarshall,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Played 2 games. Both disconnected

I'm not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Personal settings 1 failed to load on

@TheRomanManager if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select that and then select you..

2:03 am, November 11, 2019 Technical Issues

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EA_Cade replied to Personal settings 1

Hi @cammy123432,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me..

6:30 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Penalty kick fault

Hi @ahmedElshahat500,That's working as intended, the target circle does not stay where you place it until you've pressed the shoot button. -EA_Cade ..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Penalty in Career mode

Hi @Theunsolid,That's new to me, is there any way you can get me a video of this so I can share it with the FIFA team? -EA_Cade

3:30 pm, February 21, 2020 Technical Issues

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EA_Cade replied to Packs disappeared before I could redeem.

Hi @35373737,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Packs

Hi @mellis23,Sorry, I'm not following what you mean. -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Pack glitch in FUT 20

Hi @NP_594,Were you able to get this sorted? -EA_Cade

5:30 pm, January 7, 2020 Technical Issues

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EA_Cade replied to POTM NEYMAR SBC

Hi @TorofelicE2,Sorry to be the bearer of bad news, but those SBC's have clearly marked expiration dates on them. If you didn't complete the SBC in the time frame, you won't get anything returned as y..

7:30 pm, March 19, 2020 Technical Issues

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EA_Cade replied to PC:Game crashs when loading division rivals opponent's squad

Hi @davidcai1111,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

4:00 pm, March 4, 2020 Technical Issues

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EA_Cade replied to PC Crashing after launching FIFA 20

Hi @Dodgy_Gabe,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

5:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Over The Top Season Objective Not Registering

Hey all,This Objective has been replaced as it wasn't tracking properly, thanks for the heads up. -EA_Cade View in thread

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Origin keeps trying to update unexisting trial version

Hi @f3o0x,Sorry to hear it. To resolve this one you'll need to have an advisor remove the trial entitlement from your account at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp. ..

6:30 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Origin Client Terminated Error

Hiya @aahaan77    Can you run through these steps please:   Close Origin completely by right clicking the Origin system tray icon and selecting Exit. Make sure that Orig..

5:00 pm, June 4, 2020 Technical Issues

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EA_Cade replied to Opponent quitting fut champs

Hi @Fyla90,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Only get 1 game from a draft in Fifa20

Hi @ethanspurs14,Draft is a knockout tournament, you get 4 games if you win all of them. Otherwise you go out when you lose. -EA_Cade

7:30 pm, March 24, 2020 Technical Issues

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EA_Cade replied to Online seasons matches disconnects

Hi @ItayHaDE,Sorry to hear that, what system are you playing on? -EA_Cade

1:30 pm, March 14, 2020 Technical Issues

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EA_Cade replied to Online season game keeps freezing

Hi @begleyAFC,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Online play with some kind of a glitch

Hi @Dan12Kings,Check your accessibility settings on the main menu, make sure you don't have the text to speech box ticked. -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Online friendly issue fifa 20

@doronde78 Hiya, what system are you playing on? -EA_Cade

8:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Online friendlies

Hi @JimRW19,I believe you need to press Y (Triangle on PS4) to toggle the squad updates on/off on the squad select screen. -EA_Cade

3:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Online fifa 20 ultimate team stamina issue online season also

Hi @sbnfar,Are you playing with Overload Ball Side/Constant Pressure tactics enabled? -EA Cade

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Online conection error

Hi @shumy900,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..

4:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Online Seasons Freeze

Hi @begleyAFC,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

9:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Objectives Not Registering

Hi @DeaneBeane,I'm not showing any issues with these objectives currently being tracked. Any chance you can get us a video of the objective being completed in game but not showing completed after in F..

9:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Not sending email so I can reset my password

Hi @newell126890,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

5:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Not receiving match earnings or rival points

Hi @coolblackhawk,Does exiting FUT and reentering update your Coins/XP/Rivals points? -EA_Cade

5:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Not receiving XP for Squad Battles

Hi @steffanvoss,You don't receive XP for just playing a game, you gain XP for completing objectives during the game. -EA_Cade

3:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Not letting me complete suda Americana squads

Hi @Emmbo17,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..

5:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Not getting security code

Hi @MagicBang123,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

7:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Not getting my packs!!

Hi @rolleboiii,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Not connect to fifa 20 ea server

Hi @juanisrael7,I'm not showing anything on your account that would prevent you from connecting. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://..

8:30 pm, March 11, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.