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EA_Cade replied to FUT draft lost connection

Hi @Georgeyboy1123,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

aWFKn
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EA_Cade replied to FUT comunication error

Hi @pludtron,That sounds like bot detection, were you making a lot of bids just before this happened? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

32rsd
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EA_Cade replied to FUT companion App

Hi @semirsanel1180,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to FUT club deleted.

Hi @bigGucciso5a300,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

3:00 pm, May 1, 2020 Technical Issues

fOjVi
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EA_Cade replied to FUT champs problems

Hi @bighoss9595,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

4:30 pm, March 7, 2020 Technical Issues

wn92M
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EA_Cade replied to FUT champs not showing all wins/games

Hi @r4yling,I'm showing that you've only played 3 games so far this FUT Champions, 2 wins and a loss. -EA_Cade

8:30 pm, January 24, 2020 Technical Issues

FBhmO
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EA_Cade replied to FUT champions kicking me off

Hi @majesticdrip9,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

4:00 pm, December 14, 2019 Technical Issues

CbpHG
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EA_Cade replied to FUT captcha not showing up

@PixieTweek Sorry for the delay, is this still happening? -EA_Cade

5:00 pm, December 11, 2019 Technical Issues

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EA_Cade replied to FUT Weekend League not working

Hi @KrisDesiigner,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:00 pm, January 11, 2020 Technical Issues

wW27H
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EA_Cade replied to FUT Verified Registration Issue

Hi @kalsemarii,You can reach out to the Competitive FIFA team directly at eafifaleagueops@ea.com for assistance on this, we have no insight to this data on AHQ I'm afraid. -EA..

2:30 pm, February 8, 2020 Technical Issues

KtsQW
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EA_Cade replied to FUT Transfer Market Processing Problem

Hey all, If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:00 pm, January 29, 2020 Technical Issues

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EA_Cade replied to FUT Transfer Market Captcha Issues

@JK93Fifa I'm not showing anything going on with your account. It's possible that you've hit a bot detection measure and just need to wait it out. -EA_Cade

11:00 pm, November 16, 2019 Technical Issues

9pCRk
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EA_Cade replied to FUT Squad Battles XP not adding up

Hi @MissionPuppet61,Have you refreshed your opponents? Those games that you didn't play count up towards your 40 games. -EA_Cade

8:00 pm, December 14, 2019 Technical Issues

wIA7Q
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EA_Cade replied to FUT Seasons Weekly Objectives

Hi @redicerastaman,Unfortunately not. Once they expire you won't be able to play them again. -EA_Cade

4:00 pm, December 19, 2019 Technical Issues

UGLMQ
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EA_Cade replied to FUT Rivals

@michoarse @theagency405  Thanks for taking the time to provide us with your feedback. While this is a tough issue to tackle, I'll see that your concerns are given to the teams who can addre..

9:00 pm, December 17, 2019 Technical Issues

cXlDI
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EA_Cade replied to FUT Problem

Hi @WelshSliceOfLife,If your squad has reverted to a Concept squad you've most likely submitted someone in your Reserves in an SBC. As for the settings reverting, what settings exactly are you referri..

5:00 pm, December 11, 2019 Technical Issues

j1LXt
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EA_Cade replied to FUT Founder but Club Vanished moving to FIFA 20

Hi @KingKab20,Your FUT club only had three games played on it for FIFA 19, that's why you didn't get returning user rewards or your EST date carried over. -EA_Cade ..

8:30 pm, November 17, 2019 Technical Issues

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EA_Cade replied to FUT DRAFT

Hi @Dadacr72005,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

10:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to FUT DISCONNECTION ISSUES

Hi @pellinski,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other playe..

10:30 pm, December 3, 2019 Technical Issues

6YjQs
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EA_Cade replied to FUT Champs reg

Hi @DAVE-HUNTER-88,I'm showing you redeemed access Saturday and played no games during the Weekend League. -EA Cade View in thread ..

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FUT Champs Points not reedemed

Hi @Vodril,The deadline for points redemption is on Saturday at 0700 UTC. If you redeemed points on Friday of last week they were for that Weekend League. -EA_Cade

6:30 pm, February 28, 2020 Technical Issues

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EA_Cade replied to FUT Champs Disconnect during win

Hi @Ghostbeezy,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:00 pm, December 28, 2019 Technical Issues

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EA_Cade replied to FUT Champions Rewards problem

Hi @afudgingabro,Weekend League Rewards go out every Thursday at 0700 UTC. -EA_Cade View in thread

9:30 pm, March 3, 2020 Technical Issues

TBahX
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EA_Cade replied to FUT Champions DC: refund game?

If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is entirely a..

4:00 pm, December 28, 2019 Technical Issues

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EA_Cade replied to FUT CHAMPS

Hi @fafa2123,Did the game finish or was it a disconnect? -EA_Cade

5:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to FUT CHAMPIONS REWARDS

Hi @FIDODIDOkhl,Showing you collected them 2 minutes after this post. -EA Cade

4:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to FUT CARRYOVER ISSUE

Hi @dvmarutyan,The issue here is that you've not played any FUT matches on FIFA 19, you had to have played a certain number of matches on FIFA 19 to have the club information transfer over to 20. ..

9:00 pm, March 20, 2020 Technical Issues

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EA_Cade replied to FUT 20 web app

Hi @xxBELIKEALEXxx,It looks like you're logging in on the wrong account, if you're logging in with the same information as you are here - there is nothing on this account. See the post here for more i..

10:30 pm, December 17, 2019 Technical Issues

taS9z
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EA_Cade replied to FUT - transfer club from PS4 to PC

Hi @Hadzhiew,FUT Clubs are locked to the console type they were created on. -EA_Cade View in thread

6:00 pm, January 7, 2020 Technical Issues

kHtOC
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EA_Cade replied to FUT - Signed a player, not appeared in Squad

Hi @MCGribble2,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to FIX COMPARE THE PRICE BUTTON

Hi @NeXTA111,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to FIFA20 not responding to control settings

Hi @AMANIAF36,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, January 15, 2020 Technical Issues

wg3vi
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EA_Cade replied to FIFA20 no sound and dark screen on last update.

Hi @Xedroz33,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

7:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to FIFA20 Crash PC

Hi @xhxwright,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

2:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to FIFA ultimate transfer

Hi @AlexKraven89,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

P8lON
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EA_Cade replied to FIFA soundtrack/music off

Hi @Bakunin1876,Try deleting the file called Personal Settings inside the Customise - Profile - Delete menu and let me know if this persists please. -EA_Cade

5:00 pm, November 13, 2019 Technical Issues

ykwEp
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EA_Cade replied to FIFA disconnected FUT weekend league

Hi @abc1247671195,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

5:00 pm, May 2, 2020 Technical Issues

kIrNK
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EA_Cade replied to FIFA POINTS redeemed on origin never appeared in-game.

Hi @obzenmc,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. -EA_Cade

3:30 pm, December 7, 2019 Technical Issues

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EA_Cade replied to FIFA Freezing during offline & Online gameplay. Fix needed.

Hi @Bolty3108,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA Disconnecting 1/31/2020

Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

6:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to FIFA DID NOT GIVE MY PACKS

Hi @FB1907KAAN1998,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to FIFA Connectivity 1/31/2020

Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

8:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to FIFA CAN YOU ANSWER!!!! CANT GET INTO ULTIMATE TEAM

Hi @matazkristjan,Give it a shot now please. -EA_Cade

5:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20: An error occurred and your squad was not saved

Hey all, if you get a DNF for any reason and haven't reconnected to FUT since, your players enter a "locked" state, meaning you won't be able to edit your squads or list players until you reconnect to..

8:00 am, December 2, 2019 Technical Issues

c4Y8I
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EA_Cade replied to FIFA 20- can’t connect to ea servers

Hi @pp421991,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to FIFA 20 wont launch

Hi @ErZonta,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

8:00 pm, January 31, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ultimate team crash

Hi @Jarleik,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:30 pm, January 24, 2020 Technical Issues

8OaHA
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EA_Cade replied to FIFA 20 keyboard error

Hi @EMEHANE,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Personal Settings? -EA_Cade

5:00 pm, November 23, 2019 Technical Issues

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EA_Cade replied to FIFA 20 installation in progress

Hi @Aishaa_1303,Hiya, that's indicative of a corrupted install - have you tried deleting the app and then restarting the install? -EA_Cade

4:00 pm, December 19, 2019 Technical Issues

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EA_Cade replied to FIFA 20 installation error

@Wattumarja Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

8:30 am, June 19, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.