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EA_Darko replied to FUT server constantly crashing after patch
It sounds like you may be having issues with your connection @jsmlee1207. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
3:00 pm, January 23, 2020 Technical Issues
EA_Darko replied to FUT WL
Hey @BenGrigg5 based on your post I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basi..
3:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to FUT Lag after update
It sounds like you may be having issues with your connection @Rossi1813. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..
12:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to FUT Champs Disconnected while winning 3-1
Hey @Solo24Player and @renadhc for your issues with your connection I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to FUT Champs - no rewards
Hey @newstd1 if you are missing items you believe you should have received then you will need to speak with one of our phone or chat support advisers who will be able to advise you..
1:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to FUT 20 FRIENDLIES , CANT CONNECT
Hey @hazallen as you are on the same network can you check your Nat type is set to open, your friends will need to do the same. I would also suggest ensuring that you are all on the same internet..
10:30 pm, November 16, 2019 Technical Issues
EA_Darko replied to FIFA20 not connecting to servers after update and internet improvements!!!
It sounds like you may be having issues with your connection @Getting-them-in. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/..
2:30 pm, January 29, 2020 Technical Issues
EA_Darko replied to FIFA ultimate team purchased player disappeared
Hey @erwinvandijk the best thing to do is take a look through your account to see if you can find the item. If you cannot find it anywhere then please speak with one of our phone..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to FIFA coins
Hey @chapy6900 it's not possible to transfer your FIFA coins from FIFA 19 to FIFA 20. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to FIFA 20 won't launch
Sorry to see that you are having issues @b1cox. Can I ask, on what platform are you having issues and do you see an error of any kind? If on PC can you grab a DxDiag so that we can take a ..
1:30 pm, December 11, 2019 Technical Issues
EA_Darko replied to FIFA 20 lag after a month
Hey @jorhek1995 ifyou are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to FIFA 20 is not launching, it shows 0xc000007b error
Hey @samisyed80 can you try to manually run the VC++ installer from the Origin installation folder - the default location for this folder is C:\Program Files (x86)\Origin From ..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to FIFA 20 disconnecting from server
Hey all it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to FIFA 20 UNFAIR FUT CHAMPIONS LOSS DISCONNECT EA SERVER ISSUE
It sounds like you may be having issues with your connection @born0481. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..
10:00 am, December 8, 2019 Technical Issues
EA_Darko replied to FIFA 20 SPEED UP LAG
Hey @JamesC5896 itsounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..
4:00 pm, November 12, 2019 Technical Issues
EA_Darko replied to FIFA 20 Matches not connecting - hung on opponent squad screen
Hey @reallyawesomes let's start by going through the Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll ta..
1:30 pm, January 15, 2020 Technical Issues
EA_Darko replied to FIFA 20 Dempo-Black Screen
Hey @ttv-Brilnerdnl I'm seeing quite a few issues there in your errors. Let's start by running the System File Checker in Windows 10 to look for any issues: https://support.m..
8:00 pm, November 19, 2019 Technical Issues
EA_Darko replied to FIFA 20 DATA DESTROYED
Hey @K1ngm3l21 this is a Sony error so the best thing to do is to try the steps suggested on the console and reinstall the game? If not can you try that now to see if it fixes the iss..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to FIFA 20 Crash trying to save
Hey @amansikri5 are you seeing an error message of any kind when the crash occurs? Let's go ahead and grab a DxDiag so that we can take a look at your system for any issues: https://hel..
4:00 pm, December 9, 2019 Technical Issues
EA_Darko replied to FIFA 20 Coin Redeem
Hey @tieuhoang if you purchased the codes from a third party retailer then the best thing to do is to speak with the retailer and explain the situation to them. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to FIFA 20 - Banned From Online
Hey @Blackarat if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/e..
4:30 pm, January 22, 2020 Technical Issues
EA_Darko replied to Experiencing latency
Hey @dariogieselaar it sounds like you are having connection issues and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/..
11:30 am, December 9, 2019 Technical Issues
EA_Darko replied to Every time I go in to any online match on any mode I disconnect immediately
It sounds like you may be having issues with your connection @heronipepperoni and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://h..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Error message : personal settings 1 failed to load (Fifa 20)
Hey @GeorgeAd142, when seeing this error the best thing to try is to go to Customize - Profile - Delete and deleting the current Settings files. Darko
8:30 pm, November 11, 2019 Technical Issues
EA_Darko replied to Error in my bid
Sorry to say @CoyoteAsesino but there is nothing that we can do in instances of accidental bids. We are unable to reverse the action or return the item/coins.Darko
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Error every few minutes!!!!
It sounds like you may be having issues with your connection @azoz11A11. I would suggest taking a look at our Connection troubleshooting steps which you can find herehttps://help.ea.com/en-us/help/faq..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Empty slot
Hey @figueocean36 are you seeing an empty item with no information? Can you grab me a screenshot of just what it is that you are seeing? Darko
4:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to Edit Player Menus on
Thanks for taking the time to share your feedback with the community @JoNoWe94. Darko
2:03 am, November 11, 2019 Technical Issues
EA_Darko replied to Edit Player Menus
Thanks for taking the time to share your feedback with the community @JoNoWe94. Darko
2:13 am, November 11, 2019 Technical Issues
EA_Darko replied to Ea sort your servers out 😡😡
It sounds like you may be having issues with your connection @lryan95. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Ea connection problems
Hey @nuradil9595 if you are not getting the code then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to EA Help sent me here for someone to help me fix this transfer glitch on web app
Sorry to say @446Brandon446 but there is nothing that we can do in relation to accidental bids, listings or submissions. If you listed an item for less than you intended then there is..
4:30 pm, January 28, 2020 Technical Issues
EA_Darko replied to Draft problem
Hey @koskav2 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Division rivals rewards mistake
Hey @ITALI_2009 if you believe that you received the wrong rewards then you will need to speak with one of our phone or chat support advisers who will be able to advise you further..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Division Rivals Issue
Hey @Dardar5556 can I ask on what platform this is happening and do you see an error when the issue occurs? Does the game freeze and crash to the main menu or desktop? The more..
8:30 am, April 1, 2020 Technical Issues
EA_Darko replied to Disconnecting at beginning of rivals/fut champs matches
It sounds like you may be having issues with your connection @soccerkings98. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Disconnected just before the end of EVERY game
Hey @azoz11A11 and @CreedxX22 . I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Disconnected from EA
It sounds like you may be having issues with your connection @jadzxlyy. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Disconnected In Weekend League
Hey @Joby293 just so you are aware, AHQ is a global community focused on players helping players. If you require direct assistance from a member of the EA live support team then yo..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Discard in accident Oblak UCL Fifa 20
I'm sorry to say @pilipalikoli but there is nothing that we can do in cases of accidental bids, listings or submissions. We are unable to return the item or reverse the action. Darko
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Did not received my champions weekend rewards
Great to hear that you figured out the issue @peachman2298 and thanks for letting us know. Darko
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Connectivity to Servers.
Hey @MaichM_keny if you are seeing issues with connection then it may be a case that you are having issues with your connection. I would suggest taking a look at our Connection troubleshooting st..
4:30 pm, January 16, 2020 Technical Issues
EA_Darko replied to Connection issue
It sounds like you may be having issues with your connection @jordan1093_cfc. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to Connection error keeps preventing me from starting Volta
Hey @sphanlon I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll take..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Companion app transfer ban
Hey @Baapstra if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea...
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Club Ranking
Hey @Vibe_Psyko-_- can I ask with which game it is that you are seeing the issue? Darko
11:30 am, January 15, 2020 Technical Issues
EA_Darko replied to Changing PSN ID Online, FIFA 20 will work properly?
Hey @DEMY_KSA and @Majkel_T_14 you should not run into any issues that I am aware of in FIFA by updating your Gamertag name. Darko
6:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Changing EA accounts
You will need to speak to our Terms of Service team @zoomballs. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Can’t connect to pro clubs
Hey @MOET13 it could be a case that you are having connection issues and as such, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 am, December 11, 2019 Technical Issues
EA_Darko replied to Cant connect to online Friendlies
Hey all, if you are seeing this issue then can you take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basi..
10:30 pm, March 20, 2020 Technical Issues
