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rc888aol replied to Sold RTTF Sancho for 27k
If you have a picture or video of the sale in question, you have a small chance, If not forget it,
3:00 am, November 26, 2019 Technical Issues
leestewart83 replied to I packed a regulair player instead of his TOTS version
@Daanbanaan2003 if you opened the pack before 6pm UK time Friday then you need to create a case and wait for them to investigate. Takes time but they can literally see every player you pack and a..
10:00 am, June 6, 2020 Technical Issues
johngilborson replied to Disconnect 4 times whilst winning
I’m afraid that’s not good enough. You can do something. To be kicked out and four games taken away from us simply not good enough. Your reply is nothing we can do well like I said it..
7:00 pm, June 8, 2020 Technical Issues
crispoolp replied to the game wont startup after recent update
Hello, Please install agaim all VC ++ and DotNet updates located in the game's installation folder: Spoiler (Highlight to read) DotNet: DotNet: Th..
11:30 am, March 14, 2020 Technical Issues
Mikimuster3 replied to Money back?
Hello @DagIsak88! First off, let me start by saying welcome to EA’s “Answer HQ”. I am very sorry for your inconvenience. I can understand your problem and I treat it like a serious m..
4:30 pm, December 8, 2019 Technical Issues
Mikimuster3 replied to Delete fut account
@bigGucciso5a300 I am sorry to see you go, but you can come back at any time! You need to contact an EA Game Advisor to delete your account. Notice that all your games (the games which you bought..
7:00 am, March 20, 2020 Technical Issues
Mguzman1108 replied to Megathread: Error CE-34878-0
@m0d_rewrite Error CE-34878-0 is a general error that happens when the game you are currently playing on the PlayStation 4 has crashed. Try the solutions below to solve this problem step by..
12:30 am, February 9, 2020 Technical Issues
MadRedPirahna replied to Wrong Division Rival Rewards
Hello. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Help me
Hello @BifocalScroll37 If you get hacked the first thing in my opinion you should do is to reset your secret question on that original account. Hopefully you can do so. If ..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Fifa points
Hello You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact ..
10:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Division rivals rewards mistake
Hello Guys. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Co..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Cheating Player PC
@MASTEROC7_IR If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/report-players-for-cheating-ab..
1:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Charged for pack pack without opening
Hello. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact..
1:30 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Banned from transfer market after account got hacked
Hello @yakaka ! If you want contact with EA support you nedd to follow the steps in this link: https://help.ea.com/en/help/faq/contact-ea-help/ Spoiler (Highlight to rea..
5:30 pm, December 27, 2019 Technical Issues
EA_Kent replied to Fifa 20 - missing just bought player
Hey @MCave3. If you're missing a player on your account please reach out to the EA Help team so they can take a look. They should be able to find out what might have happened to him and see ..
5:00 pm, December 5, 2019 Technical Issues
EA_Darko replied to wrong email address
Hey @itszxlaura if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://he..
1:00 pm, April 16, 2020 Technical Issues
EA_Darko replied to missing pack after mission
Hey @bobbykim13 if you are missing a pack that you believe you should have then you will need to speak with one of our phone or chat support advisers who will be able to advise you..
2:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to ive lost my team
Hey @Ferazzd if you think that someone has accessed your account then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.&..
2:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to deleted fifa 20 ultimate team too many times
Hey @samvaizie if you have deleted the club too often then it may be the case that you are unable to create a new one. The best thing to do is to speak with one of our chat suppo..
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to WONT LET ME USE NEW EMAIL FOR EA LOG IN
Hey @ToothyBlazed546 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to WHEN WILL THE EA SERVERS BE BACK UP!!!
Hey @martinsuaste if you are still having issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
2:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Volta mode issue. Problem to login.
Hey @rubinofficial if you continue to see this issue then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
2:30 pm, January 24, 2020 Technical Issues
EA_Darko replied to Unlink/Move PS Account from EA Account
Hey @BamoToast if you have spoken with our live support and they have advised that there is nothing that they can do then I'm sorry to say that there is nothing that we can do on AHQ to chan..
2:30 pm, January 29, 2020 Technical Issues
EA_Darko replied to Unable to start games in Volta.
Hey @niall509 if you continue to see issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
1:30 pm, March 26, 2020 Technical Issues
EA_Darko replied to Unable to connect to server for fifa
Hey @garydevine901 if you are having issues connectin then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Unable to connect to EA Servers (PC)
Hey @Cheez3y if you continue to see this then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to Twitch Prime Rewards
Hey @Fatss093 if you are missing items that you believe you should have then you will need to speak with one of our chat support advisers who will be able to advise you further. &..
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to Transfer Market blocked unfair!!
Hey @bernardosales if there is a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.c..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Transfer Market ban
Hey @cssahin if you have a band on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en..
3:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Tranfe
Hey @Emrelzr53 if the transfer market is locked then the only way to unlock it is by continuing to play and explore all aspects of FUT. It is not possible for us or anyone else to unlock it ..
2:30 pm, November 17, 2019 Technical Issues
EA_Darko replied to TOTW sbc compensation
Hey @gospodin991 if you are have not received an item back that was promised then the best thing to do is to speak with one of our phone or chat support advisers who will be able t..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Problem with Login, lost Emailaccount
Hey @LosVince if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.c..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Please ban the PC Squad Battles cheaters!
Hey @NeXTA111 if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/ W..
2:30 pm, February 28, 2020 Technical Issues
EA_Darko replied to Players disappeared after update
Hey @Haukur94 if you are missing items then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You can conta..
4:30 pm, January 22, 2020 Technical Issues
EA_Darko replied to Player gone
Hey @KillCommanderr if you are missing items then I would suggest that you speak with one of our phone or chat support advisers who will be able to advise you further. ..
4:30 pm, January 16, 2020 Technical Issues
EA_Darko replied to Origin email
Hey @KeanuR-04 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://hel..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to My disc won't install / read the game
Hey @Darraghsproject if every other disc is working fine in your console and you went through the troubleshooting steps for your issue then I would imagine that the disc is the issue. Have y..
7:30 am, April 1, 2020 Technical Issues
EA_Darko replied to My accaunt was hacked
Hey @kinder_Jaje69 if you spoke with our live support team and your case is being looked at then the best thing to do is to give the team time to respond. Darko
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to Login verification wrong email fifa20
Hey @jongalmf if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Login Verification!!!
Hey @DEESPURS20 if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.co..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to I lost my connection due to your issues with ea servers and it costs me 2 wins
Hey @patrix311 if you continue to see issues with connection then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-u..
12:30 pm, March 3, 2020 Technical Issues
EA_Darko replied to I QUIT FUT
Hey @hamidzaibullah if you have any questions relating to a TOS sanction then you will need to speak to our Terms of Service team as they are the only ones who can discuss a TOS sanction or ban w..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to How do I
Hey @mccreiks if you believe that your account was compromised then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.&nb..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Help Please
Hey @Aiden_wave if there is a ban on your account then you will need to speak to our Terms of Service team and explain the situation to them. The process to contact our ToS team can b..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Game wont connect to EA servers ..
Hey @miiikehendoe if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help...
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to Game keeps going to windowed mode
Hey @marcursT if the game is being forced into windo mode when you are not alt-tabbing or setting the game as such then this can point to a conflict with another program. It's no harm trying..
2:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Fut champs
Hey @XxEnea21xX if the game is stuck then you will need to force close the game. If you let us know on what platform you are having the issue then I can share some troubleshooting steps with..
11:30 am, June 2, 2020 Technical Issues
EA_Darko replied to Fifa20 speed
Hey @bigsanny80 if you are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any num..
5:00 pm, December 20, 2019 Technical Issues
EA_Darko replied to Fifa point I bought 2days ago has not shown up till now, what's the solution
Hey @emmyanthony_ps if you are missing items you purchase then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. &..
5:00 pm, February 6, 2020 Technical Issues
EA_Darko replied to Fifa 20 why are you locking my friends accounts!
Hey @churtydaysrq if your friend is not getting verification codes then they will need to speak with one of our phone or chat support advisers who will be able to advise you furthe..
3:00 pm, January 23, 2020 Technical Issues
