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eVacD
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no forgot password email

Ages ago, when I first played an EA game, my Microsoft account was added to an EA account with a non-existent email.I have that now changed to a real email, but when i ask to chane my password, no ema..

6:30 am, May 4, 2020 Technical Issues

CMzx3
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no coins when i sell an item

dear ea,Today i sold mesi for 1million coins but i did not get back any coins.Please send me my coins.Username:TheFIFAboy63 Solved! ..

12:30 pm, December 19, 2019 Technical Issues

VZJwX
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no access to transfer market on web app

as the title states I have no access to transfer market on the web app, console and mobile app work just fine. I have tried multiple laptops with different connects and still the same thing. I get sor..

3:30 pm, November 30, 2019 Technical Issues

3gwlT
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new

just finished the FIFA 20 update and i can't seem to play any mode. just keeps crashing. anyone can help me sort this out?

4:30 pm, January 11, 2020 Technical Issues

qYsI6
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never recieved twitch packs

My account was linked to twitch 9 month ago and never received any of the reward packs ! Solved! Go to Solution. ..

7:30 pm, April 15, 2020 Technical Issues

V9gXU
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need a suggestion ... Help please !

1:00 am, November 6, 2019 Ultimate Team General Discussion

DXoRa
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national team useage

can you play with national teams in FIFA 20?  like Team USA or France for example?

8:00 pm, April 28, 2020 Technical Issues

023DT
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my ultimate team got deleted

today my ultimate team got deleted by someone who somehow got my account details i was having a great week playing division rivals now it’s all gone to waste and i have no point of playing anymore s..

9:00 am, February 18, 2020 Technical Issues

mSCju
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my transfer market isn't working

Hello EA, I'm trying to complete the Moise Kean SBC but my players won't load, the following players are Balotelli, Izzo and Caldara. If you could do something about this situation, I'd be much a..

5:00 pm, February 1, 2020 Technical Issues

Py6eX
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my square and triangle buttons are not working

This only happens on ultimate team online matches and it completely fine on squad battles, when i press triangle or square the power for the pass charges up but the player doesn't pass the ball. furth..

2:00 pm, January 11, 2020 Technical Issues

0jLl9
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my screen keeps flashing in fullscreen mode

When i play the game in fullscreen mode the screen is flickering, can anyone help?

7:00 pm, March 20, 2020 Technical Issues

ZJ85z
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my overall opinion about fifa and customer service

Hi, this is my first time writing a topic about fifa but i'm going to put my two cents and honest opinion about fifa. this is the worst game and customer service i have ever seen. no only th..

1:00 am, March 10, 2020 Technical Issues

KDsyf
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my one shot challenge is not saving on the companion apo

my one shot sbc doesnt save when i add a player Solved! Go to Solution.

5:00 pm, April 30, 2020 Technical Issues

YIxu1
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my games keep crashing

Nearly every online game I play crashes. I start playing a game and minutes/seconds later, it freezes for a few seconds and then says that I lost connection to my opponent. I lose contract, fitness an..

2:30 am, December 1, 2019 Technical Issues

wyofe
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my fut20 team got deleted without my knowledge

i only realised that i could report but my last team for my fut20 got deleted without me being the one to do it and im wondering how long itll take yous to replace my team cause i had real expensive p..

3:30 pm, April 16, 2020 Technical Issues

KMUhe
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my fifa20 market ban

I am banned to while my account is litteraly 2 weeks old and didnt do anything My account has been banned from the market while my account didnt do anything.Ive spent over £300 on fifa 20 and im real..

4:00 pm, March 27, 2020 Technical Issues

FQvg6
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my elite 3 finish

I was on my last game to elite 3 and I was 2-0 up when I got disconnected from the ea servers. I was 2-0 up comfortably in the lead and im so sad that I don't get my elite 3 pack which is so important..

5:00 pm, June 8, 2020 Technical Issues

8AMi5
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my account was hacked all my tradables players are gone

Hello yesterday when i loged into my UT on playstation after few weeks and i saw all my tradebles players are gone. Than chcecked my last logins on ea account and i saw someone from France has connect..

1:00 pm, March 28, 2020 Technical Issues

FhYXt
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my account is locked and i cant get on fut

i need help. I failed my security question and my account was locked. I changed my security question and password and it still doesnt work, what should i do? ..

4:30 pm, December 12, 2019 Technical Issues

6me1h
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my account got SUSPENDED for a week and i still can't play my ultimate team

Hello,We noticed that your account was involved with cheating during one or more FIFA online matches, which breaks our rules.YOUR ACCOUNT HAS BEEN SUSPENDED FROM FIFA ONLINE PLAY FOR 7DAYS   ..

2:00 am, April 27, 2020 Technical Issues

lTs91
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my account can't access to wep app

hello EA, please open the market i was play 4 month and i cant used wep app and companion like other, i work 13h so i cant access to mod ultimate because u closed it so please open it because it ..

8:30 pm, January 1, 2020 Technical Issues

7RUFd
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much lag. No servers - no fifa21

Servers are just horrible, in sunday,very much lag. My players were slow and stupid on their positionning too. EA bad company?We need more servers in each country. Players added, but no servers. ..

6:00 pm, January 5, 2020 Technical Issues

6ldGO
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motion blur

Hi everyone how can ı close motion blur ? 

1:00 pm, March 26, 2020 Technical Issues

nfAK6
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mn m

Hi , can someone please help me I cannot get in touch with ea as says no channels available.I keep getting the message connection has been lost to your opponent and i dont know what to do because..

2:00 pm, April 15, 2020 Technical Issues

eJl9h
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missing totw "makegood" player

i never received my inform back from a couple weeks ago. i spoke to a ea member and they said to post on here to speak to the studio team.

7:30 pm, November 30, 2019 Technical Issues

NYsdV
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missing token reward SerieA

just completed the serieA challenge... i had 3 wins, i win the last game, and now it shows me 0 wins, how this happened?where are my wins?

11:00 am, November 13, 2019 Technical Issues

MYDlG
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missing squad contenet

now i had too times  a big problem while i playing fut game i missid a squad when i need do a change information on my squad i got an error on a shape of a squad screen and i can't do any thing o..

2:30 pm, March 29, 2020 Technical Issues

eXhCG
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missing squad

When i logged in, my 9 players just dissapered what should i do? 

4:00 pm, March 29, 2020 Technical Issues

xT3pX
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missing sbc odegaard

season objectivesresect myfut futher stars academy:odegaard help me please  Solved! Go to Solution. ..

6:30 am, February 1, 2020 Technical Issues

Qd1XK
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missing pack after mission

I did my mission such pl milestones and ucl objectives but i didnt get any packs. I stack my pack to open later and it remains 47 packs since this morning

5:30 am, November 28, 2019 Technical Issues

z3OiP
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missing my rewards

I complete marquee matchup & marquee moments yesterday but no rewards on my store can you check please  Solved! Go to So..

7:00 pm, February 7, 2020 Technical Issues

7ncEz
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missing fifa 20 pack

I redeemed a ultimate pack on the companion app and i didn’t receive it in game. Solved! Go to Solution.

8:30 pm, March 6, 2020 Technical Issues

wQItS
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missing an icon swaps token

When playing a couple of days ago I completed the icon swaps token challenge for la liga first owned rivals wins. However I logged on today and realised it is saying I have no longer completed it!&nbs..

10:30 pm, January 1, 2020 Technical Issues

9DOKc
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missing

Hello!I just wanted to sell robertson, and put him on the market.After many and many hours of waiting and modifying again and agin his price, the fifa mobile app bugged and  when i wanted to reli..

6:30 pm, February 10, 2020 Technical Issues

264mJ
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middle east servers are down?

middle east servers are down?i got ping from 185.179.202.54but it was timed out(sry for bad english)

6:30 am, June 6, 2020 Technical Issues

hDXLK
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meu fifa n carrega nenhum modo

Depois da ultima atualização meu fifa simplesmente parou de funcionar, ele abre mas n carrega nenhum modo, fica com o circulo de carregando encima das opções, to a 1 semana tentando achar algo e n..

7:00 pm, March 23, 2020 Technical Issues

xHzW9
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menu do modo carreira não carrega

Hello, I play FIFA 20 for xbox one. Recently or career mode menu simply stopped appearing, only appearing after a certain period or something. The source of this problem may be related to cloud saving..

8:30 pm, December 22, 2019 Technical Issues

rM80x
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mendy 87

I finished the Mindy 87 Challenge and didn't get the Mindy 89 Solved! Go to Solution.

1:00 am, June 24, 2020 Technical Issues

M8HeT
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matchmaking with players not in my region

Good day I live in south africa. I have recently noticed my gameplay has become very slow which i assumed was my internet connection or EA servers. however it seems I am match making with players..

11:30 pm, December 28, 2019 Technical Issues

nScjk
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matchmaking

can any one explain  why i am playing only away games thats not fair 

11:00 pm, December 1, 2019 Technical Issues

EAIpl
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market van

 I did not trade coins.I'm innocentWhy not provide details about internal procedures?ea is hiding something.

12:00 am, January 22, 2020 Technical Issues

ArkW8
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market problem

I did not trade coins.Why should I be blocked?Do you think you are 100% right?Is the definition you think of this?  The community manager locks my post.What is the reason?ea is good at hidin..

2:30 pm, January 22, 2020 Technical Issues

FrR8S
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market

I am locked out of the transfer market on my account however I don't know why I have played many games  please help Solved! ..

9:00 pm, June 10, 2020 Technical Issues

bHJaI
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madskillsgutterb

Anyone just want to play balls out fifa? I don’t give a **** if you rinse me 10-0 just come play! **** the no good prizes!! Rivals is dead!! Add madskillsgutterb on PS4 I’m like div 7 player too!..

12:30 am, November 10, 2019 Ultimate Team General Discussion

1QGIo
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low driven shot FAAAAAIIIIIILLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL

low driven shot achivment, u ea cowards, I scored millions of low-driven shots with players with pace min 85 in rivals, And still it doens`t count by ur stupid game.  ur garbage, I despise u.

1:30 pm, April 21, 2020 Technical Issues

RbD1I
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loss of coins

Product: FIFA 20Platform:Sony Playstation 4What is your gamertag/PSN ID? Evkearney05 Which mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Transfer MarketCan you tell us the date ..

3:00 pm, March 18, 2020 Technical Issues

XveT7
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losing control of players in game pls help

Hi there, for like 10 months I had pretty good connection to FUT, but in the past week this problem came up. I lose control of my players several times a game, they just run in a direction probab..

11:00 pm, July 3, 2020 Technical Issues

jbwAa
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losing conection on fifa 20 pc

i am playing my first ever fut champions and i have got diconected 2 out of the 3 games i have played why is that is says i lost connection but my intenett is fine its so dumb how is there a soulotion..

3:30 pm, January 24, 2020 Technical Issues

JeCSv
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losing 5-1 for me then I take controller off friend the come back 5-4 then I DC

^ explain why you disconnected me whilst I was on the comeback? If you say lets 'TrOuBlEsHt YoUr CoNnEcTiOn' Go neck. 

3:00 am, June 27, 2020 Technical Issues

elUqE
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looking for update on game crash when opening packs pc and console

could we have an update on the progress of this please thank you 

1:00 am, April 3, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.