List Replies
EA_Cade replied to Companion login issue
Hi @sdcavalentine,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Game keeps crashing when I join a match
Hi @justinanthony62,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Fifa20 pro clubs
Hi @Vaniajason,Is this happening every time? Have you tried changing your kit/boots? -EA Cade
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to FIFA 20 Career Mode Freezes/Infinite Loading Screen
Hi @kismilliomos,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Can’t connect EA fifa 20 to switch
Hi @charob1111,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
6:30 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Connection.
Hi there, @Hollylanexo. I'll try to help find out why this is happening. First, are you on a wired or wireless connection?
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Just got my account back on Fifa and it’s been hackwd
Hi @ToRuniteds,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:30 pm, June 30, 2020 Technical Issues
EA_Aljo replied to disconnecting from ultimate team
Hi there, @korenjoe. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
6:30 pm, June 30, 2020 Technical Issues
EA_Aljo replied to I won more than 4 fut champ gemes
Hi there, @Jass0oo0om97. I'll try to find out why you keep disconnecting. Does this happen only in Fut Champs or do you disconnect at other times as well? Also, are you on a wired or wirel..
7:00 pm, June 30, 2020 Technical Issues
Jass0oo0om97 replied to I won more than 4 fut champ gemes
@EA_Aljo I use wireless connection and it happens in division rivals also .Thanks for responding
7:00 pm, June 30, 2020 Technical Issues
EA_Cade replied to Can't load into Ultimate Team in FIFA 20
Hi @pascol3s,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade Vi..
8:00 pm, June 30, 2020 Technical Issues
pascol3s replied to Can't load into Ultimate Team in FIFA 20
Thanks for the quick response. This fixed my problem!
8:00 pm, June 30, 2020 Technical Issues
batmaze2 replied to problem with portuguese brazilian commentary
@EA_Cade im have the same issue. im in the United Arab Emirates
8:00 pm, June 30, 2020 Technical Issues
MadRedPirahna replied to Banned from the transfer market for coin distribution
Hey @FIooot Your transfer market will not be banned in FIFA 21.If you have already been through the Account Disputes team, and they have declined your requests, then there is no other channel tha..
8:30 pm, June 30, 2020 Technical Issues
pascalonegames replied to Feedback after my last FUT Champions
Today, 30 June 2020, at about 19:30 CEST, I tried to play some online friendlies and my best team, made up of players with an average of 90 overall, as always happens from late morning until evening, ..
9:00 pm, June 30, 2020 Technical Issues
FIooot replied to Banned from the transfer market for coin distribution
Thanks! I was just worried about having to play the next game with no transfer market.
9:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Server disconnects after every FUT champions game
Hi there, @3badee10 Are you also disconnecting in other modes or does this only happen during FUT Champions matches?
10:00 pm, June 30, 2020 Technical Issues
3badee10 replied to Server disconnects after every FUT champions game
@EA_Aljo It was only in the FUT modes, everything wasn’t working properly including transfer market, opponent’s squads, and even the cards on my bench were showing up all grey with no info. I trie..
10:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Disconnect from ea server
Hi there, @rockysol10. I'm really sorry to hear this. Do you disconnect frequently or was this the first time?
10:00 pm, June 30, 2020 Technical Issues
MoWalaa89 replied to Player Moments Laporte
@shai18815 dude i reported trossard issue that only scoring per rival win is reflecting and they told me that was not reported before and want me to just accept that. we need to end this bad experienc..
11:30 pm, June 30, 2020 Technical Issues
theosoccer23 replied to Not giving me my reward for completing it
Yes I was in rivals I beat the guy 6-3 I was so happy because I thought I would get Trossard's 87 LW card but i guess not.
11:30 pm, June 30, 2020 Technical Issues
MoWalaa89 replied to Not giving me my reward for completing it
@EA_Aljo but i reported this issue two times already and your support informed me that this issue was not reported before which is a lie because apparently this guy reported it in april
11:30 pm, June 30, 2020 Technical Issues
MCGribble2 replied to Games still Disconnecting
Happened once again, 4-0 up in a Division Rivals game this time.
12:30 am, July 1, 2020 Technical Issues
deandjdean replied to Can't get into ultimate team
Hi,It's on the ps4 but there are only 2 contact options: calling and here at answers hq. But i can't call so this is unfortunately the only option for me here.
5:30 am, July 1, 2020 Technical Issues
Lapistes34 replied to Webapp/companion FIFA 20 says I don't have a FUT club?
good mornıng but not to me. ı played all night then wake up take a look at my glorıou but average team ın the breakfast in the fut companıon . and then an error happens and ı cant see my team. Ä..
6:30 am, July 1, 2020 Technical Issues
09FCE replied to I can't connect to server
I can’t either on Xbox 1
7:00 am, July 1, 2020 Technical Issues
lithics replied to Webapp/companion FIFA 20 says I don't have a FUT club?
I have exactly the same problem, started few minutes ago on mobile version (Android) and Web version too. ..
7:00 am, July 1, 2020 Technical Issues
Soyabeanboy replied to Webapp/companion FIFA 20 says I don't have a FUT club?
Seems that EA is doing some maintenance.https://twitter.com/EAFIFADirect/status/1278168953211154432
7:00 am, July 1, 2020 Technical Issues
holmes942 replied to Webapp/companion FIFA 20 says I don't have a FUT club?
Thank God cause I was about to loose it
7:00 am, July 1, 2020 Technical Issues
Soyabeanboy replied to No FUT20 Club
I'm also having the same issue. Just few minutes ago.Seems that EA is doing some maintenance.https://twitter.com/EAFIFADirect/status/1278168953211154432
7:00 am, July 1, 2020 Technical Issues
Dragao_RO replied to No FUT20 Club
Whew! Had me scared for a moment there
7:00 am, July 1, 2020 Technical Issues
veghalex replied to Cant Connect to EA Servers through FIFA 20
Same here
7:30 am, July 1, 2020 Technical Issues
slimmerbowler replied to Can't get into ultimate team
The servers are down because I can't login too
7:30 am, July 1, 2020 Technical Issues
DzaDza323 replied to no fut clup help
i am having same problem and it looks like others as well... right now all we know is EA servers are down so its more than likely because of that
7:30 am, July 1, 2020 Technical Issues
Soyabeanboy replied to Can’t connect to FIFA ultimate team
Maintenance. https://twitter.com/EAFIFADirect/status/1278168953211154432
8:00 am, July 1, 2020 Technical Issues
gamer20act replied to Cant Connect to EA Servers through FIFA 20
@Strigszh Still same * ??Or it fixed up??
8:00 am, July 1, 2020 Technical Issues
Soyabeanboy replied to Cant Connect to EA Servers through FIFA 20
Maintenance. Affecting FIFA 19 And FIFA 20. https://twitter.com/EAFIFADirect/status/1278168953211154432
8:00 am, July 1, 2020 Technical Issues
alexhango replied to I cant log in or even open the companion app! What is going on EA?
I thought they deleted my account ,it's something to be expected from them !!
8:00 am, July 1, 2020 Technical Issues
Serpion18 replied to Can't get into ultimate team
@deandjdean I’m on Xbox platform and cannot get into ultimate team, neither is the companion app working for me.
8:00 am, July 1, 2020 Technical Issues
Dec5577 replied to Poor servers
Hey.I hope so. I’m wireless and Xbox one
9:30 am, July 1, 2020 Technical Issues
jtapia310 replied to Cant Connect to EA Servers through FIFA 20
When is fifa 20 servers coming back online and when are we going to get the new update
11:30 am, July 1, 2020 Technical Issues
GDIMI3 replied to Cant Connect to EA Servers through FIFA 20
Whats going on!!!!!! FIX IT FFS ..
11:30 am, July 1, 2020 Technical Issues
alexhango replied to Cant Connect to EA Servers through FIFA 20
I thought they deleted my account ,it's something to be expected from them !!
11:30 am, July 1, 2020 Technical Issues
avishah16 replied to Cant Connect to EA Servers through FIFA 20
@GDIMI3 I am guessing its because of the scheduled maintenance
11:30 am, July 1, 2020 Technical Issues
EA_Barry replied to Can’t connect to ea server for Fifa 20 on pc
@mahmid34 Check the following links for connectivity info and help: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-tr..
11:30 am, July 1, 2020 Technical Issues
EA_Kent replied to i did the ultimate totssf pack for fifa 20 ultimate team however I got jadon san
Hi @Trinihazard_868. I'm afraid that missing content isn't something we can help with here on Answers HQ. When you have a chance please get in touch with the EA Help team so they can..
12:00 pm, July 1, 2020 Technical Issues
EA_Darko replied to Hacked FIFA20 account
Hey @CopiousBear74 for any account-based issue you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live suppo..
1:00 pm, July 1, 2020 Technical Issues
CopiousBear74 replied to Hacked FIFA20 account
We're all being strung along. If your account gets hacked, contact EA, secure your account but don't bother expecting your losses to be restored. You'll get nothing, just save your time and effort. Al..
1:00 pm, July 1, 2020 Technical Issues
EA_Cade replied to Server failures making it impossible to do objectives
Hi @Messiqueso1011,Hey there, can you get me a picture of the Test Network Speed and Statistics results under Profile & system > Settings > General > Network settings? ..
3:00 pm, July 1, 2020 Technical Issues
