List Replies
mmurad774 replied to Unable To Equip Volta Drop 7 Clothing
@Airpilot4 I have the same issue with multiple items from drop 6, 7 and now 8 also.
4:30 pm, June 20, 2020 Technical Issues
EA_Cade replied to Online friendlies won’t load
Hi @willie117,What system is this happening on? -EA Cade
5:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Banned Account
Hey @patelvis21 Please see the following link for information on maintaining account security and for steps to take if your account has been compromised:https://help.ea.com/en/article/how-to-main..
5:30 pm, June 20, 2020 Technical Issues
patelvis21 replied to Banned Account
This doesn't help - my account has been recovered and email address changed back to my email address. However the ban is not being removed.
5:30 pm, June 20, 2020 Technical Issues
EA_Cade replied to Division Rivals is broken.
Hi @ODZI14,Division Rivals only matchmakes you by your current Division and location, it doesn't look into your team overall rating in any way. -EA Cade
5:30 pm, June 20, 2020 Technical Issues
EA_Cade replied to Banned Account
Hi @patelvis21,Your case is with the Terms of Service team at the moment, they'll reach out to you once they complete their investigation. -EA Cade
6:00 pm, June 20, 2020 Technical Issues
patelvis21 replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
I bought FIFA 20 and as soon as I had opened up the game ... discovered I'd been banned for 2 years!! Subsequently found my account had been hacked and the "illegal" activity had happened on FIFA 19 (..
6:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnect in FUT Champs
Hey @ydovgart Is your router far away? Try to move your device as close to your router as possible. A router’s range can be pretty short. The further away from it you are, the more likely it is..
6:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Transfer market ban
Hey @Josh273165 We are unable to assist with account-based issue on AHQ. As Cade said You need to wait for the Terms of Service team to reach back out to you.
6:00 pm, June 20, 2020 Technical Issues
ODZI14 replied to Division Rivals is broken.
How I can get my overall opponents? I can't climb thorugh divisions.
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Division Rivals is broken.
Hey @ODZI14 I don't think there is a way to do it. Games are searched just as Cade wrote.Here you have some tips that you may already know but can always be useful:One of the major new aspects wi..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnected FUT Champ
Hey @sushilbha9874y5 Are you on a wired or wireless connection? Also, What platform are you playing on?You could try opening the ports for FIFA. They are listed here: https://help.ea.com/en/help/..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Continous lag on weekend league
Hey @ADZH2011 Can you try clearing your MAC Address, and doing a hard reset on your Console? Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Constant FUT crash on PS4
Hey @MiyagiJole We will try to find out what can cause this problem. Have you had a chance to try restoring licenses on your console?Select Settings > Account Management > Restore Lic..
7:00 pm, June 20, 2020 Technical Issues
Pichopro13 replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeero Any luck on this mate?Cheers! I’m on the same situation
7:00 pm, June 20, 2020 Technical Issues
ADZH2011 replied to Continous lag on weekend league
Thank you for response, this seems to have worked 👍🏻
7:30 pm, June 20, 2020 Technical Issues
YpresBulldog replied to I cant play a match on fifa 20 keep losing connection to the EA servers
I’m having this problem now also. It started on May 30th for me and I almost play every day. Have done checkups of internet connection and such and everything is working fine. Really frustrating!! E..
8:30 pm, June 20, 2020 Technical Issues
jimmarshall replied to CM-Man U._Some Players On The Pitch Named BLM
@jimmarshall Update: The entire team's kits have BLM on them. I think it's very cool, but just wanted to know if it's permanent.
8:30 pm, June 20, 2020 Technical Issues
EA_Cade replied to Duplicate Email Bug
Hi @oacbrazil,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
8:30 pm, June 20, 2020 Technical Issues
MiyagiJole replied to Constant FUT crash on PS4
Hi,It didn't resolve the problem. It got frozen in the following part.
9:00 pm, June 20, 2020 Technical Issues
Josh273165 replied to Awful game
I agrre the games is very broken, btw its just ea servers
9:00 pm, June 20, 2020 Technical Issues
Josh273165 replied to keyboard
@neshsini Hello im a bit confused maybe you reset the setting by accident?
9:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Did ToS help someone ?
Hey @rossonerox21 You get this message if you have been banned from the transfer market for breaking the rules. You can find them here: https://help.ea.com/uk/help/fifa/fifa-rules/If you feel you..
9:30 pm, June 20, 2020 Technical Issues
EA_Cade replied to Ur joking right?
Hi @Josh273165,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, June 20, 2020 Technical Issues
Josh273165 replied to Ur joking right?
@EA_Cade thx btw its now been 4 days and have not got a response email regarding the tm ban is there anything that can be done
10:00 pm, June 20, 2020 Technical Issues
Josh273165 replied to Did ToS help someone ?
yea... Goodluck getting a response
10:00 pm, June 20, 2020 Technical Issues
Josh273165 replied to How much longer
@MadRedPiranha @EA_Cade @EA_Aljo what can be done?
11:30 pm, June 20, 2020 Technical Issues
EA_Cade replied to FIFA 20 freezing when start a match
Hi @BotevVratsaFC,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade
7:00 am, June 21, 2020 Technical Issues
BotevVratsaFC replied to FIFA 20 freezing when start a match
Thanks for the answer! ..
7:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Fut 20 Xbox, players desapear from my ultimate team
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.ea.com/en/contact-us/.For help with co..
9:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Jamie
Hey @jammy196044 Sorry to hear about this. Are you on a wired or wireless connection? Also, What platform are you playing on?
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 Crashing on Create a player
Could you post your Computer's DxDiag?To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/You can attach the txt file ..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Weekend league
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 freezing when start a match
Hey @BotevVratsaFC Unfortunately, your laptop or PC really isn't built to handle FIFA 20. The graphics card is weak for the game, and its integrated graphics chip is below the minimum requirement..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Engelli hesap
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Connect
Hey @soccerflores Can you try clearing your MAC Address, and doing a hard reset on your Console? Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn..
10:00 am, June 21, 2020 Technical Issues
ljbinks replied to Division Rivals is broken.
@MadRedPirahna Dont worry 2 much the game is so broken I have a good team when i play teams that are gold it feels like ea downgrades your players so sometimes it make no difference having good player..
10:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Cheating Player PC
@MASTEROC7_IR If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/report-players-for-cheating-ab..
1:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Mon compte est banni
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
1:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 fut champs
Hey @iMature94 I'm very sorry, but we're not able to grant those points back to you.
2:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to what this means ? are you kidding ?
Hey@Alex94_cristianCould you translate this to English? This is an English board and it would be much easier.
2:00 pm, June 21, 2020 Technical Issues
Alex94_cristian replied to what this means ? are you kidding ?
Bro, Bro,it keeps me disconnected from wl, do you know what the problem is? I also attached a picture of the problem
2:30 pm, June 21, 2020 Technical Issues
EA_Barry replied to Cheating Player PC
@MASTEROC7_IR Suspected cheaters will not be named and shamed here. Thread locked.
2:30 pm, June 21, 2020 Technical Issues
Zed585 replied to Division Rivals is broken.
Exactly with respect to playing 80 rated gold teams. I went on a bad losing streak and dropped from division 7 to division 9. Divisions 8 and 9 seem harder then divisions 6 and 7. Wh..
4:00 pm, June 21, 2020 Technical Issues
Alielsaka_Ozil11 replied to My FUT acc was hacked
Hello,I just suffered the same exact issue. I was playing WL last night and just opened up my account right now and had lost over a hundred players including prime moments essien losing over a million..
4:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to INSANE DELAY IN WL, RIVALS AND DRAFTS
Hey @Atahann17 We will try to find out what can cause this problem. Are you on a wired or wireless connection? Also, What platform are you playing on?Let's start with power cycling. Turn off your..
5:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to My FUT acc was hacked
Hey @Alielsaka_Ozil11 If you suspect someone has hacked your account, please use the steps in this article on EA Help Page: https://help.ea.com/en-gb/help/account/i-think-somebody-hacked-my-origi..
5:00 pm, June 21, 2020 Technical Issues
lxvvii replied to FUT club deleted.
ive got the same issue are they able to get your club back after it was deleted
6:30 pm, June 21, 2020 Technical Issues
FiFaHero555 replied to FUT club deleted.
Did they give it back to you ?? If yes tell me please because i have the same problem
6:30 pm, June 21, 2020 Technical Issues
