List Replies
EA_Aljo replied to FIFA20 CONEECTION PROBLEM
Hi there, @DDDhehehe. Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!
5:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to I’ve been kicked out of 3 fut champs
Hi there, @MINIMAYHEM06. Were these the first 3 disconnects you've had or does it occur more frequently? Also, are you on a wired or wireless connection? Thanks!
6:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Pro clubs disconnection
Hi there, @DiegoGalimany. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug i..
6:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Issue to connect
Hello, @Bogdan_pe_Fifa. Is this an email address you don't have access to? If so, you'll need to go through the account recovery process. That starts by filling out the webform here.
6:00 pm, June 19, 2020 Technical Issues
EA_Cade replied to Account disabled
Hi @gerysson98,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
6:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Connection issue
Hi there, @0509164436. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Disconnects
Hi there, @maximep12. Most likely, switching to a wire is going to help significantly with the disconnects. Can you try that or is your router too far away?
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Getting kicked out of games
Hi there, @GSUK2. Do you only disconnect in Weekend League or does it happen at other times as well? Also, are you on a wired or wireless connection?
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to SBC submit = game crashes
Hi there, @bejdynand0. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Zero points in Squad Battles
Hi there, @pascalonegames. This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can fin..
7:00 pm, June 19, 2020 Technical Issues
sady793 replied to Latency weakness
Unfortunately didn't work As I said before sometimes it appears but know it is ok but I want solutions for the latency when it decreased I checked all network connections and all of them was..
7:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to FUT Champs
Hi there, @ohssss. Did the disconnects just happen last weekend or do they occur more frequently? Also, are you on a wired or wireless connection?
7:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to EA servers do not connect to enable FUT
Hi there, @praduv0809. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
7:00 pm, June 19, 2020 Technical Issues
AndyBiel replied to Online Seasons Matchmaking me against players from higher divisions.
EA any response/update on this? You wouldn't put a team in League 2, but tell they can only play teams in higher divisions.
7:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Continous disconnects in Fut Champions
Hi there, @carbielo. Do you also disconnect outside of FUT Champions matches? Are you on a wired or wireless connection? Thanks!
7:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Fifa 20 review
Hi there, @EthanMcfc2007. Can you give me some more details on what's happening? Are you disconnecting and lagging frequently? Also, do you play on a wired or wireless connection? Thanks!
7:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to blocked market
Hi there, @captainn128. For help with banned accounts, please see the following article. Thanks!
7:30 pm, June 19, 2020 Technical Issues
carbielo replied to Continous disconnects in Fut Champions
Hi @EA_Aljo , this afternoon I had 1 DC in division rivals, this evening I started Fut Champions and my first game was DC, now i just played other 4 matches without problems. It seems purely rand..
8:00 pm, June 19, 2020 Technical Issues
fattypool1979 replied to Wrwrongfully banned from transfer market
I had 2.5 million coins taken by them from my account yesterday. It's a disgrace. My sin; I have to assume it's because I sold an icon and bought a TOTSSF item. Last time I checked, it was okay to buy..
8:00 pm, June 19, 2020 Technical Issues
pascalonegames replied to Zero points in Squad Battles
@EA_Aljo yes, thank you. Now I know that I must not skip first 40 opponents.
8:30 pm, June 19, 2020 Technical Issues
EA_Cade replied to Disconnect in Fut champs
Hi @Orange1245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
9:30 pm, June 19, 2020 Technical Issues
EA_Cade replied to Disconections from Fut Champs games
Hi @cachorro80,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
10:00 pm, June 19, 2020 Technical Issues
cachorro80 replied to Disconections from Fut Champs games
this are my results ..
10:00 pm, June 19, 2020 Technical Issues
dwlb666 replied to Disconnects
That's * as I'm wired all the time done the power off * u always say to do and I'm still getting disconnected and you say nothing on ur end is showing up EA ARE FULL OF IT
10:00 pm, June 19, 2020 Technical Issues
dodger8724 replied to Missing cards on fut
I'm missing FUT future star academy Zaniolo. Is there any way to recover the card?
11:00 pm, June 19, 2020 Technical Issues
trystan6 replied to Disconnected fut champs and rivals
LItteraly 3-0 up lats game and out of no where no lag no slowness now nothing “u have been disconnected from the ea servers returning to title screen” 🤬🤬
11:00 pm, June 19, 2020 Technical Issues
G4RY5ULL1V4N replied to Getting kicked out of games
I’ve got a wired connection, it was only this weekend league just gone and in 6 games it lost connection and kicked me out which means I missed out on my good rewards and only made silver 1 instead ..
11:30 pm, June 19, 2020 Technical Issues
27201020103156 replied to Why i had get a ban market without doing anything?
Any response please?
12:00 am, June 20, 2020 Technical Issues
dwlb666 replied to Disconnected fut champs and rivals
@trystan6 Its a joke it really is so many people complaining and they say nawts wrong with our servers icant be thousands of peoples internet all over the country ffs
12:00 am, June 20, 2020 Technical Issues
rossonerox21 replied to Why i had get a ban market without doing anything?
I was banned too. You can send email. Then you will get automatic message that they confirm your ban without investigate it. Its sad but EA doesnt care about players. They have programme which is bad ..
1:00 am, June 20, 2020 Technical Issues
harrisonthegreat replied to there was an error accessing server data
Hi, I was getting the same issue when customizing. So I decided to isolate the problem by selecting items one at a time and saving, when customizing. I found two specific items I own, ..
2:30 am, June 20, 2020 Technical Issues
skittishmeow replied to EA servers do not connect to enable FUT
@EA_Aljo I have try.not working.
2:30 am, June 20, 2020 Technical Issues
waseemabdul7 replied to Why i had get a ban market without doing anything?
Anti cheat system is as bad as the servers. I'm waiting for a decision on my ban. If they decide not to unban me I'll never buy fifa anymore. Because their system will most likely ban me again. This g..
8:30 am, June 20, 2020 Technical Issues
waseemabdul7 replied to Case
They have a chaotic system. They gave me a second ban on my ps4 account and this is what it says: "Your account will not be able to use the Transfer Market on any platform for the current F..
9:30 am, June 20, 2020 Technical Issues
pichopro13 replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeero Any luck on this mate?Cheers! I’m on the same situation
10:00 am, June 20, 2020 Technical Issues
Fattypool1979 replied to blocked market
Appeals are unfair when the person appealing doesn't know what they're actually appealing. EA's banning and coin wipe system is dog *hit. I appreciate you and your colleagues on here are not resp..
11:00 am, June 20, 2020 Technical Issues
Fattypool1979 replied to Case
Go to your credit card company and present them with your evidence that you're being unfairly denied what you paid for. But first, request EA to release all data they have on you, including transactio..
11:00 am, June 20, 2020 Technical Issues
Fattypool1979 replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
If you've been wrongly accused (defamed) by EA of something to get either a coin wipe or a ban, you'll be told to blindly appeal to their TOS team lol....(not sure there's such a team). You'll li..
11:31 am, June 20, 2020 Technical Issues
Fattypool1979 replied to Why i had get a ban market without doing anything?
If you've been wrongly accused (defamed) by EA of something to get either a coin wipe or a ban, you'll be told to blindly appeal to their TOS team lol....(not sure there's such a team). You'll li..
11:31 am, June 20, 2020 Technical Issues
MadRedPirahna replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeeroIf this is just a transfer market ban, it will not be transferred to FIFA 21. If you think you have been banned incorrectly you can dispute the ban by following the steps in this artic..
1:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to playing fifa 20 on nintendo switch and want to add friends
@onassis351 Unfortunately, Fifa is not a cross-platform game. You can't add firends from Xbox PlayStation or PC
1:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to PC controller issues (online only)
@peeeetri The only official controllers supported are the Microsoft produced Xbox One & Xbox 360 controller. Could you try deleting the file called settings out of the FIFA 20 folder inside t..
1:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Missing cards on fut
Hey there,For missing content, We would advise that you open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/ or contacting @EAHelp through Twitter. They'll we able look..
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Cant start games
Hiya, @k9boss15 On what platform do you play?
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnection div rivals
@RUDEDUCK82 I'm very sorry, but we're not able to grant those points back to you. Are you on a wired or wireless connection? Also, what system are you playing on?
2:00 pm, June 20, 2020 Technical Issues
zidane739 replied to Server in Eastern Europe
They are RACIST... They simply wana make the western countries to win.... I am from Romania and my weekend league looks like this 90% germans(trash servers with big delays 2-3 seconds each move) 5% du..
3:00 pm, June 20, 2020 Technical Issues
EA_Cade replied to Transfer market ban
Hi @Josh273165,Did you follow the steps at http://bit.ly/ContactAccountDisputes already? -EA Cade
4:00 pm, June 20, 2020 Technical Issues
Josh273165 replied to Transfer market ban
@EA_Cade Yes I have
4:00 pm, June 20, 2020 Technical Issues
LondonGodFather replied to Unable To Equip Volta Drop 7 Clothing
I’m having this same issue two with 2 separate items on Volta drop 7. OP did you buy the item that it won’t let you equip or did you win it by completing challenges? I’m asking because the..
4:30 pm, June 20, 2020 Technical Issues
Airpilot4 replied to Unable To Equip Volta Drop 7 Clothing
I didn't buy the shirt, I won it through challenges. I'm glad you told me this because it looks like the bug isn't a result of buying or winning the clothing items. Could you tell me the name of the o..
4:30 pm, June 20, 2020 Technical Issues
