List Replies
EA_Cade replied to Can’t connect to Ultimate Team
Hi @byPxL,You have an account issue blocking you from connecting, please reach out via @EAHelp on Twitter or http://bit.ly/EA_Contact_Us to have this issue addressed. -EA Cade..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Can’t connect to Ultimate Team
Hey @byPxL If you can, you should try connecting directly with an Ethernet cable rather than wirelessly as this will give a more stable connection.Also try troubleshooting steps from these articl..
9:30 pm, June 18, 2020 Technical Issues
droPssssss replied to Lagging all of a sudden... Please help me..
I use wireless connection, I have an Lenovo Gaming 15.6 with Intel i7, nVidia GeForce 980, 16 gb RAM, everything went smooth until 2 months ago...
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to SUBMITED GOLD MENDY AND FUTMAS MENDY GONE?
Unfortunately, you can't recover cards from SBCThanks.-----------------------------------------------------------------------------------------------If a post Answers your question please click on Acc..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Losing connection to EA Servers. Help!
Hello @dymd3z,On what platform do you play?Ethernet cable will give a more stable connection.You should also try troubleshooting steps in the following articles:https://help.ea.com/article/connection-..
9:30 pm, June 18, 2020 Technical Issues
DStaar75 replied to Controller triangle and square not working when playing online
It is happening with the PS4 and PS4 controller
10:00 pm, June 18, 2020 Technical Issues
glas12345678910 replied to how do i customise the controller
I'm using a smart controller wireless game pad which works fine with my other games, it is in a ps style
10:00 pm, June 18, 2020 Technical Issues
Pandorox12 replied to Fix your servers!
I can't even stay logged into FUT whether it's playing matches, in transfer market or even doing sbc's, just crashes and kicks me off the server, even caused me to get a dnf even though I finished the..
10:30 pm, June 18, 2020 Technical Issues
Zeelmaekers replied to Banned
HeySounds like you are talking about FIFA20 not Apex Legends.I moved your posts to the Fifa boards.- Zeel I'm a volunteer, I do not work for EA or RespawnCool post? Help them ..
11:30 pm, June 18, 2020 Technical Issues
Zeyad418 replied to Player career mode CAM can’t win player of the year
yes, this is a complete bug , fifa is getting worse in every version , no real progress and the amount of bugs are increasing every version , look at fifa 20 , it is disgrace for humanity , and ..
2:00 am, June 19, 2020 Technical Issues
FallenZeroX replied to packs won't open
@EA_Cade I am also experiencing this issue, please can you also assist to solve this issue for me too.
2:00 am, June 19, 2020 Technical Issues
fallenzerox replied to packs won't open
@EA_Cade I am also experiencing this issue, please can you also assist to solve this issue for me too.
4:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FIFA 2020 BLACK SCREEN
Hey @pedroxam Let's start by running the System File Checker in Windows 10 to look for any issues: https://support.microsoft.com/en-ie/help/4026529/windows-10-using-system-file-ch..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Coin removal from account
Hello @shobhitb1665,Due to the current situation EA has limited its Support. Therefore it takes longer than usually. But every case will still get attention and taken care of as soon as possible. So I..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Controller triangle and square not working when playing online
@DStaar75 Disable cloud saves in Origin, Application settings, Installations and Saved Game States. Turn them off. Then change the name of the FIFA 20 folder to e.g. FIFA 20 copy, this directory ..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Can’t change email for log in
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistanceClick the following link to get started: https://help.ea.com/en/contact-us/For help with cont..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Gameplay issues
Hey @yossi06 All what I can advise you:If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/repor..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Banned
Hey @harzus7 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:https://help.ea.com/en/help/account/informatio..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Latency weakness
Hello @sady793 On what platofrm do you play?If the game is showing latency issues on FIFA 20, I would recommend giving our connection troubleshooting a try to see if it improves the connection.ht..
8:00 am, June 19, 2020 Technical Issues
Methylcyclohexa replied to FIFA 20 installation error
I did think of the windows version as well but the version you have just removes some of the media playback capabilities like removing media player, skype etc. While the game does have in game videos ..
8:30 am, June 19, 2020 Technical Issues
EA_Cade replied to FIFA 20 installation error
@Wattumarja Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
8:30 am, June 19, 2020 Technical Issues
Wattumarja replied to FIFA 20 installation error
@EA_Cade I tried this... Unfortunately, it didn't help. Any other suggestions?
8:30 am, June 19, 2020 Technical Issues
mugurel77 replied to FIFA 20 installation error
how exactly?
8:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa
Hi @ahmtkr61 On what platform do you play?When you have the chance could you try the steps in this thread?https://answers.ea.com/t5/Technical-Issues/Fifa-20-No-Commentary/td-p/8240841Keep us post..
8:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 always crash out pc
@Norbert9907 Hey, can you try a clean boot before starting the game:http://support.microsoft.com/kb/929135-----------------------------------------------------------------------------------------..
9:00 am, June 19, 2020 Technical Issues
ahmtkr61 replied to Fifa
I'm playing on my computer. Actually I had FIFA 19 before and last 1 or 2 month I had the same problem on FIFA 19.Could there be a problem with my drivers?I'll apply those methods, and I'll let you kn..
9:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Can't login to EA servers
Great! Thank You for sharing your solution. If you have any more questions, post it here.-----------------------------------------------------------------------------------------------If a post A..
9:30 am, June 19, 2020 Technical Issues
holland2215 replied to Gameplay issues
@yossi06 Me too! I've got a 90 rated team with players with over 90 pace and they feel like I'm playing with a bronze team.The game is a joke!I've had one day this week where I've had responsive gamep..
10:00 am, June 19, 2020 Technical Issues
Littlecris1 replied to Futmas Mendy
@Littlecris1 My mistake I meant futmas
11:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Futmas Mendy
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance with missing content.Click the following link to get started: https://help.ea.com/en/contact..
11:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 2020
@amkoirmo1 Sorry for the delay.Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.e..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to ea help chat closed in support hours
Hey @Harkotarko Sorry for the delay. Were you able to contact support?-----------------------------------------------------------------------------------------------If a post Answers your questio..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 transfer market ban
@TommmmmC33 Your transfer market won't be banned in FIFA 21.Do you have any more questions?-----------------------------------------------------------------------------------------------If a post..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Banned from FIFA 20 transfer market
@rossonerox21 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:https://help.ea.com/en/help/account/informati..
11:30 am, June 19, 2020 Technical Issues
Harzus7 replied to Banned
Am still can't login.. That's unfair all the players that i know are back in game after 100h of ban.. As i told you i didn't spent any of my tots points however am still banned.. I've contacted eahelp..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Keeps saying I have the wrong password
@lgbtisnotforme Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://h..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 gets stuck in 'connecting to EA servers' menu
Hello @Luchija_Madara Sorry for the delay. Is this still happening?If so, please take a look at Conectivity Troubleshooting Articles:http://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
12:00 pm, June 19, 2020 Technical Issues
wicker_nevis replied to Unable to control players in Rivals
I have this in every rivals game. It also happened during weekend league. It is impossible to play. Is there anything that can be done? I also use Xbox controller and PC.
1:00 pm, June 19, 2020 Technical Issues
JBraddon8 replied to FIFA 20 NOT CONNECTING TO EA SPORTS, BLOCK SCENE WHEN TRYING TO CONNECT. HELP
I’ve tried this - but am unable to connect to a hotspot. Is there another way?
1:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Banned for nothing
Hey @rossonerox21 We cannot assist with a banned account over Answers HQ in any way.If you feel you have been incorrectly banned, you can dispute any action against your EA account by following t..
1:30 pm, June 19, 2020 Technical Issues
Glas12345678910 replied to how do i customise the controller
I'm using a smart controller wireless game pad which works fine with my other games, it is in a ps style
1:30 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Unable to Login with my son's account
Hey @TwinsBroJedi When setting up a child account, you will get the following message: While you can use Origin to launch and play your favorite games, please note that this limited access a..
2:00 pm, June 19, 2020 Technical Issues
TwinsBroJedi replied to Unable to Login with my son's account
I suspected that might be it. What was confusing me was that the same acct works fine on PS4 and PC. Wouldn't the same rules apply unless the Xbox is sending different info? &nb..
2:00 pm, June 19, 2020 Technical Issues
EA_Cade replied to Futmas Mendy
Hi @Littlecris1,You submitted him into an 82-88 upgrade. -EA Cade
2:30 pm, June 19, 2020 Technical Issues
qo0ili0op replied to FIFA 20 NOT CONNECTING TO EA SPORTS, BLOCK SCENE WHEN TRYING TO CONNECT. HELP
Hi, I have exactly the same problem with my FIFA20.I just bought the game last week and since then i never successfully connected to EA servers.Whats worse is the screen is frozen after a while. I hav..
3:00 pm, June 19, 2020 Technical Issues
EA_Cade replied to Wrong player pick options
Hi @colo8484,Looks like you did the SBC right when Player Voting started, leaving and reentering FUT should give you your player pick. -EA Cade
3:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Retrieving the traded player
Hello, @harunss88. I'm very sorry, but we're not able to return players that were submitted into an SBC by mistake. Please make sure you're submitting items that you are ok with permanentl..
4:00 pm, June 19, 2020 Technical Issues
harunss88 replied to Retrieving the traded player
hi dear @EA_Aljo,you say you warned the staff before swapping it, but this isn't true. If you want, I can prove it with a recording...
5:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Connection trouble
Hi there, @CiqueLoco. Are you still having trouble staying connected to matches? If so, let's see if we can find out why that's happening. First, are you on a wired or wireless connection?..
5:30 pm, June 19, 2020 Technical Issues
CiqueLoco replied to Connection trouble
Hi, i think that the problem is solved (not yet player but in the menu the situation is better than last week). In heared that your new update was in conflict with infostrada/tre italian phone company..
5:30 pm, June 19, 2020 Technical Issues
