List Replies
davec9juv replied to Pack glitch in FUT 20
This has happened to me at least five times. Is there anything EA can do about it? I just quick sell them, but what if they were valuable cards? It’s always the card at the start of the pack so I pr..
2:00 pm, June 17, 2020 Technical Issues
1789423587 replied to Suspended
And what if u reinstalled the game? Did i screwed up my account?
2:30 pm, June 17, 2020 Technical Issues
Lwranc replied to Fifa 20 controller problems
Hi @timharding1975 From the Personalization menu, then Settings, then Customize Control, you can reset to the default by clicking on the triangle if you are using ps4 or equivalent in other platforms...
2:30 pm, June 17, 2020 Technical Issues
Zed585 replied to TOTSSF Fuenzalida Objectives
Thanks for your reply, but I respectively disagree.
3:00 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Technical i
Hi there, @sifunr1. I'll try to help with this. What happens when you try to connect to FUT?
3:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to FUT crashing
Hi there, @Pandorox12. Try going to Customize > Profile > Delete and delete the Online Squads file. Let me know if that helps or not. Thanks!
4:00 pm, June 17, 2020 Technical Issues
Mackw0w replied to Fifa 20 PC detect 2 controllers
@gilzinhooo Did u find a fix?It happened to me aswell. I have a xbox one wireless controller, with an adapter.
4:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Fifa 20 download error PS4
Hi there, @Becks2142. What happens when you try to download FIFA 20? Do you get an error message?
4:30 pm, June 17, 2020 Technical Issues
stagiermerlin90 replied to FIFA 20 PS4 stuck at connecting to ea servers.
Hi even I’m having the same issue since yesterday night the game gets stuck on connecting to servers whereas it’s getting connected on my brothers profile instantly
5:30 pm, June 17, 2020 Technical Issues
EA_Cade replied to unexpected error has occurred... when trying to connect to Pro Clubs
Hi @Stevefut1992,Sorry to hear it. What system is this happening on? -EA Cade
6:00 pm, June 17, 2020 Technical Issues
Stevefut1992 replied to unexpected error has occurred... when trying to connect to Pro Clubs
This is on xbox.
6:00 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Champs
Hi there, @Euanzoo. For help with banned accounts, please see the following article. Thanks!
6:00 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Missing content fifa 20
Hi there, @43david. Are you saying you bought the player and received him, but then they were listed on the market without you actually listing them?
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Regular lag in FIFA seasons
Hi there, @brydopants, If you're still experiencing lag, I'd like to try to find out why that's happening. First, are you on a wired or wireless connection? Also, what system do you play o..
6:30 pm, June 17, 2020 Technical Issues
rossonerox21 replied to Champs
Haha. Welcome to the club. You can send email to advisors and they only confirmyour ban without check account. Welcome to the club. Trash company ban people for nothing.
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to bought a player ultimate team isnt showing the player
Hi there, @Ademide47. Normally you can exit out of FUT and load back in to get the player to show up. If that doesn't work, try hard restarting your console. If you're still missing the pl..
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to My rewards don’t load for fut champs what should I do?
Hi there, @952430. FUT Champions rewards are released at 8:00 UTC on Thursdays. Thanks!
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Rivals disconnection!!
Hi there, @Mimipearce84. I'll try to help figure out why you're disconnecting. How often is that happening? Also, are you on a wired or wireless connection? Thanks!
6:30 pm, June 17, 2020 Technical Issues
holland2215 replied to Lag compensation: is it the problem?
Funny how there’s no response from EA! What a bunch of jokers. Handicapping
6:30 pm, June 17, 2020 Technical Issues
EA_Cade replied to EA TAKES MY COINS
Hi @silviucalance,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account actioned by Terms of Service over AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to I was hacked and I lost about 600k worth of coins
Hi @ps778,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Server lost connection during draft
Hi @markusmd113,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA Cade
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to i can't access to my Email
Hi @dani-in-vita,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Banned for nothing !!! (Case 61529373)
Hi @rossonerox21,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Did not receive TOTSSF Ultimate pack from SBC
Hi @Klawdx,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
Klawdx replied to Did not receive TOTSSF Ultimate pack from SBC
EA Help has referred me here... They said I was ineligible to receive the reward, but I never got a single pack.
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Ultimate Team random transfer selling
Hi @Redevil19ftw,For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Hi 62DerSimSpOr62 i miss my player
Hi @ozytattos,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Unfair Matchmaking
Hi @ozerg5,Matchmaking never looks at your OVR, only your location and division. You're jumping in at the tail end of the game's content cycle while other players have been collecting high rated items..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to I have problems with tots martine
Hi @Stockstaartje,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Slow, Leggy, Button Delay FIFA 20 DU Connection Dubai
Hi @akhtarmaitla,Sorry to hear it, what system is this happening on? -EA Cade
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Can't login to EA servers
Hi @auzieebaba, @danedrums,Sorry for the delay. Are you still seeing this issue? -EA Cade
7:00 pm, June 17, 2020 Technical Issues
kAlsaikhan replied to الرد للضروره لحل مشكله
she is saying that she bought 1050 fifa points twice but did not receive them in game yet.
7:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Fix your servers!
Hi there, @angekeutjiu7. Let's see if we can find out why you're lagging so much. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!
7:30 pm, June 17, 2020 Technical Issues
ozytattos replied to Hi 62DerSimSpOr62 i miss my player
I did already help desk Germany Netherlands England nand what i need to do more ha if Ea dont bring my hole team i wil make it online face twitter bud i am w8ing of answer hoping at lies they can brin..
8:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Game won't start after installing gamepad drivers
Hi @LukishA00,Which controller are you using? -EA Cade
8:00 pm, June 17, 2020 Technical Issues
LukishA00 replied to Game won't start after installing gamepad drivers
I'm using Jetion JT-GPC031.@EA_Cade wrote:Hi @LukishA00,Which controller are you using?
8:00 pm, June 17, 2020 Technical Issues
Mimipearce84 replied to Rivals disconnection!!
Ive only been playing a for a month, maybe 3 weeks, its happened at least 4 times. Twice in the last week! My rival weekly score objective of 500 isnt working either?! Why?!
8:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Game crashes without error
Hi @faceofjok3r,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
8:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to الرد للضروره لحل مشكله
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
8:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to cannot play with my friends fifa 20
Hi @ShinChen958,Sorry, I'm not understanding your issue. Are you unable to connect in Friendlies? -EA Cade
9:30 pm, June 17, 2020 Technical Issues
EA_Cade replied to Shouldn’t This be a 91 Rated Libertadores Valencia
Hiya @BeastyTank360 , Being looked into at the moment: -EA Cade
9:30 pm, June 17, 2020 Technical Issues
Kingtino99 replied to Fix your servers!
Spoiler (Highlight to read) @EA_Aljo there you go again with the wired over wireless canned response. fix your servers and game mechanics. Its not us that are the issue. no o..
11:30 pm, June 17, 2020 Technical Issues
wereaqu replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@wereaqu by the way... I am on a nintendo switch.
12:30 am, June 18, 2020 Technical Issues
akhtarmaitla replied to Slow, Leggy, Button Delay FIFA 20 DU Connection Dubai
I am using XBOX ONE X. And game was purchased online through Microsoft Store. My players don’t respond at all. I am loosing from just basic bronze teams in squad battles. Player with 50 pace can cha..
4:30 am, June 18, 2020 Technical Issues
Fattypool1979 replied to Fix your servers!
Haha!!!What a joke this is!!Football Manager is calling!
6:00 am, June 18, 2020 Technical Issues
ukhillz replied to Rewards of fut champions not coming
I have the same issue
8:00 am, June 18, 2020 Technical Issues
EA_Barry replied to banned
@staffylegend12 You can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accoun..
9:00 am, June 18, 2020 Technical Issues
Stuart070183 replied to I got hacked and lost 500k
I have lost in excess of a 1 million in players and coins through my account being hacked. I was compensated a measly 131k after a month of waiting. I have submitted a dispute to EA stating that this ..
9:30 am, June 18, 2020 Technical Issues
ShinChen958 replied to cannot play with my friends fifa 20
yes
9:30 am, June 18, 2020 Technical Issues
