List Replies
EA_Cade replied to Fut champs not showing correct wins
@yoshiwara_club Thanks, I've pulled your FUT data on my side and everything matches up with 11 wins with 20 games played. It sounds like this was just a disconnected gameplay session. ..
7:30 am, June 8, 2020 Technical Issues
yoshiwara_club replied to Fut champs not showing correct wins
I should have 12 but it’s telling me 11, it happened after my 5th win, my friend had the same issue except his happened on his 11th win, he should be on 15 now but he’s on 14
7:30 am, June 8, 2020 Technical Issues
krishparwani13 replied to Fut champs not showing correct wins
this happened to me as well, please revert to my original amount of wins I should be having 11 wins but it is showing 7 this week rewards are very important because it is ultimate tots, my r..
7:30 am, June 8, 2020 Technical Issues
abdomoha1990 replied to FIFA 20 crashing when USB started
It happens when i unplug my headphones also
9:00 am, June 8, 2020 Technical Issues
placidrooster replied to Waiting on player
@placidrooster Please can someone help me as to what I can do. I was told my account will be restored but nothing as of yet
10:00 am, June 8, 2020 Technical Issues
hithere325 replied to Fifa 20
Thanks Barry! I have done that on Saturday morning and I’m just waiting for a response do you know how long that could take ?
11:00 am, June 8, 2020 Technical Issues
Tig3r2013 replied to Incorrect Login Verification email
I too have had this issue. I even connected my Authenitcator app to my EA account. but it doesnt accept the codes thay way either.
12:00 pm, June 8, 2020 Technical Issues
MichaelDK replied to SOMEONE PLEASE HELP ME!!
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ.Contact support, for account problems.ht..
2:00 pm, June 8, 2020 Technical Issues
MichaelDK replied to Market banned
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ. Contact support, for account probl..
2:00 pm, June 8, 2020 Technical Issues
EA_Barry replied to I’m suspended for 3 days as the pro clubs team name I’m in isn’t appropriate
@charbettenson If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account..
2:00 pm, June 8, 2020 Technical Issues
EA_Barry replied to Elvett mérkőzés
@Dorcilife At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
3:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to Can't connect to Ea servers
Hi @sjvaughan82, @Logeyy1923,I'm not showing any connectivity issues during this time - where are you located? -EA Cade
3:30 pm, June 8, 2020 Technical Issues
EA_Barry replied to خسارات الاتصال
@ll_Mh_ll At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezy..
3:30 pm, June 8, 2020 Technical Issues
obeydadbtw replied to Can't connect to Ea servers
Thank you it was an error with the account. EA chat have rectified for me. Thank you for your reply though View in thread ..
4:00 pm, June 8, 2020 Technical Issues
Logeyy1923 replied to Can't connect to Ea servers
I'm in Michigan, the Detroit area. I looked and the servers were fine when I was trying to connect, it just wasn't letting me connect to them. It wasn't giving me an error code, just repeatedly saying..
4:00 pm, June 8, 2020 Technical Issues
timdadum replied to Speed up lag - unplayable game
Thank you for your answer. I play using an Ethernet cable that is connected properly. What does DMZing mean?
4:00 pm, June 8, 2020 Technical Issues
geopap73 replied to I need every possible HELP plz...
I cant have a Live Chat with someone from EA and still waiting for a Reply after 5 hours
4:30 pm, June 8, 2020 Technical Issues
caner_jj replied to Fifa companion app transfer market locked
@caner_jj Hello
4:30 pm, June 8, 2020 Technical Issues
BlurstGamer replied to Missing Content- Totssf carlos tevez
Why are EA ignoring this issue? It clearly hasnt been sorted for everyone. Please can someone sort this out and not ignore the issue. Thanks
5:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to I accedently redeemed a league sbc
Hi @qfbjotape,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer..
5:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to connection lost
Hi @ll_Mh_ll,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
5:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to My account ban in transfer market
Hi @Devsdaddy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to I didnt get any of my fut champs rewards
Hi @amrbarca32004,They go out Thursdays at 0800 UTC. -EA Cade
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to How to switch account on PS4
Hi @Kobelai1205,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Wrong version pulled in packs
Hi @Re1sf1fa,Thanks for reaching out. Taking a look into this now. -EA Cade
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to FIFA 20 crashes on match start
Hi @Zachsby,Looks like your video card is crashing, have you updated your drivers lately? -EA Cade
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to my elite 3 finish
Hi @PitiedCow626795,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to EA platform login PSN account display is invalid
Hi @cdsora0410,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to unable to connect to ea servers in fifa20(cd)
Hi @pikaXgaming,Sorry to hear it. What console is this happening on? -EA Cade
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to Waiting on player
Hi @placidrooster,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to Missing Content- Totssf carlos tevez
Hi @BlurstGamer,Apologies for the delay. This is being investigated at the moment, no further updates at this time I'm afraid. -EA Cade
6:00 pm, June 8, 2020 Technical Issues
Zachsby replied to FIFA 20 crashes on match start
I have. Everything on my PC appears to be up to date, but I'm a bit scared to mess with the dll file that's causing the error because I feel like replacing it would mess the whole thing up. But if Win..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to EA servers crashed while I was winning during weekend league and it gave me an L
Hi @abatedhalfling8,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Disconnected from EA servers 3 times in a row while playing weekend league
Hi @samwalker101851 @quankhuc99 If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's repla..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Jonathan Viera
Hi @Airamzito,Icons are not in Career mode on any platform - if you've seen otherwise, it's a modded game. -EA Cade
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Disconnect 4 times whilst winning
Hi @johngilborson,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Incorrect Login Verification email
Hey all, To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..
6:30 pm, June 8, 2020 Technical Issues
KieranG12_ replied to Online Draft unplayable on PC
@EA_Darko You did not seriously just say it’s a connection issue, it’s coin farming bots, and gives US THE LOSS when it happens, how about you just get an anti-cheat like any other game
7:00 pm, June 8, 2020 Technical Issues
johngilborson replied to Disconnect 4 times whilst winning
I’m afraid that’s not good enough. You can do something. To be kicked out and four games taken away from us simply not good enough. Your reply is nothing we can do well like I said it..
7:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to Deleted club fifa 20
Hi @Emperador-Aoi,We can restore your deleted club in certain instances - Please reach out on Twitter here @EAHelp so we can take a look. -EA Cade
7:00 pm, June 8, 2020 Technical Issues
Emperador-Aoi replied to Deleted club fifa 20
@EA_Cade I don't have an account on Twitter, sorry. Can I contact it with social like Facebook?
7:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to I lost alot of coins and skill points
Hi @saifyasser111,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
7:30 pm, June 8, 2020 Technical Issues
willywell69 replied to We need a response about connection problems.
Eu tive o mesmo problema: perdi jogos que estava ganhando, perdi os pontos, os gols, mas os contratos foram consumidos e não é a primeira vez que isso ocorre. PQP!!! Que sacanagem é essa??? Não vo..
9:30 pm, June 8, 2020 Technical Issues
AivenMarine replied to Incorrect Login Verification email
Filling out an online form is proving a waste of time. EA are just creating a smokescreen to make you feel the problem is at your end. I bought FIFA 20 for the PS4 on the PS Store on 03/06/20. I ..
10:30 pm, June 8, 2020 Technical Issues
igorscoub replied to Disconnect 4 times whilst winning
Agree. Looks almost like u got answered by a robot. Its totally random and has absolutely nothing to do with any thing other tjan bug in the game.
10:30 pm, June 8, 2020 Technical Issues
placid_rooster replied to Waiting on player
@placid_rooster Please can someone help me as to what I can do. I was told my account will be restored but nothing as of yet
10:30 pm, June 8, 2020 Technical Issues
ajed316 replied to Fifa 20 Ultimate team name and Est date not carried over
I too am having this issue now. Ultimate team name, est date didn’t carry over, thus not rewarded with loyalty packs. And I received special kit packs when first started ultimate team in Fifa 20, bu..
2:30 am, June 9, 2020 Technical Issues
UnrulliTwitch replied to Wrong fully Banned by EA twice this year.
All I want to do is be able to play this game for weekend league. I don’t have any other plays to use as a ‘fitness squad’ so I can use my main team in the WL. If this is a poor excuse of EA try..
8:00 am, June 9, 2020 Technical Issues
