List Replies
pascalonegames replied to Wrong purchase due to market malfunctions
Dear @EA_Cade, I wrote it clearly, I'm sorry that you did not understand. "I was trying to increase my bid in an auction but due to lag, I found a footballer purchased for 10,000 coins ..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to EA DID A MISTKAE !! PLEASE HELP !!!
Hi @shai18815,What exactly is your issue? -EA Cade
4:00 pm, April 29, 2020 Technical Issues
wiliam2512 replied to My progress isn't recording on the Ivan Toney FUT challenge
I want to unlock the objective for Toney, but everytime I manage to score with a player from Championship, League 1 and League 2, it doesn't register.This is exactly the same with the conmebal players..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to FIFA 20 will only download 20%
Hi @sormon,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Origin (PC) career saved game to PS4
Hi @jahinojosaz,At this time FIFA does not support cross save compatibility. -EA Cade
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Fifa 20 login to servers wont connect with login error on email address
Hi @Tflintham,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
4:00 pm, April 29, 2020 Technical Issues
Tflintham replied to Fifa 20 login to servers wont connect with login error on email address
How long will this take I've been waiting a day now?
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to My game wont start.
Hi @zol1vagyok,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Signing in for the first time
Hi @mtop123j,Can you provide the PSN ID you've created please? Alternatively, you can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to fifa points and Damaged CD
Hi @haidroq88,SONY region locks DLC, so you won't be able to purchase FIFA points if your game region and account region are mismatched. You'll want to reach out to SONY for assistance on this one htt..
4:00 pm, April 29, 2020 Technical Issues
EA_Aljo replied to Getting disconnected in Fifa 20 Online Seasons9
Hi there, @InziOO7. When being on a wireless connection, you'll always be far more susceptible to disconnects and lag than being wired. If at all possible, it would be good to move to a wi..
4:00 pm, April 29, 2020 Technical Issues
InziOO7 replied to Getting disconnected in Fifa 20 Online Seasons9
Hi @EA_Aljo Thanks for getting back. Yes I am exploring options for a wired connection. Thanfully I played again today with connection issues (left all connections as is overnight). But..
4:30 pm, April 29, 2020 Technical Issues
Lacikeistimeless replied to THIS GAME IS A DISASTER
I forgot to say that i am not gonna plug out the cable and back then every single moment before playing..
4:30 pm, April 29, 2020 Technical Issues
KALIUMG replied to Hello
@JeDiikkeMoederWelcome to EA-servers. The "error retrieving pilot" and connectivity issues with the servers for anthem is nothing new.In fact this issue has been here since alpha and beta. In other wo..
5:00 pm, April 29, 2020 Technical Issues
ChiraaKitteh replied to Hello
@KALIUMG Unfortunately, not all players have the issues you describe very often. For example, those error message went away for me when I switched to a hard-wired ethernet connection instead of WiFi. ..
5:00 pm, April 29, 2020 Technical Issues
Valhalla-strider replied to Hello
@KALIUMG ChiraaKitteh is trying to solve the OP problem by asking questions about it hopping to find a solution which is clearly not what you're here for. @JeDiikkeMoeder ..
5:00 pm, April 29, 2020 Technical Issues
shai18815 replied to EA DID A MISTKAE !! PLEASE HELP !!!
hey thank you for answering , few days ago after i was finish a game in squad battle , going back to the menu and getting a messge about me involed with buying coins , since then i try to e..
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to Twitch Prime Rewards
Hey @Fatss093 if you are missing items that you believe you should have then you will need to speak with one of our chat support advisers who will be able to advise you further. &..
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to THIS GAME IS A DISASTER
It sounds like you may be having issues with your connection @Lacikeistimeless. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/..
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to DualShock 4 Support on PC
Hey @playsuncharted I am not aware of any plans for it but will pass your feedback on to the team.Darko
5:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to The Ping in fifa suddenly went from 45 max to 100 min, in Fifa only, for 4 days.
Hi @ahmedezt,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade
5:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to Not letting me complete suda Americana squads
Hi @Emmbo17,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..
5:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
haidroq88 replied to fifa points and Damaged CD
thank you for your respondand you mean I have to contact sony for the refund? and what about the CD? is it possible to be from the same problem! mismatch of the regions?
6:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to Late Game Disconnection
Hi @OgPeteBone,That's no fun, what system is this happening on? -EA Cade
7:00 pm, April 29, 2020 Technical Issues
SeaRs_GS replied to THIS GAME IS A DISASTER
@Lacikeistimeless ea workers are just like machine repeating the same thing over and over again. i've been having this problem for almost a month but they do nothing. and nothing will change.
8:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to Remove PSN Persona from EA Account
Hi @Itsbrianwithay,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..
8:30 pm, April 29, 2020 Technical Issues
Itsbrianwithay replied to Remove PSN Persona from EA Account
I can't contact anyone via Live Chat as this is what I received which is what I typed in my original question - Sorry, No Channels are Available.That is why I resorted to Answers HQ
9:00 pm, April 29, 2020 Technical Issues
jgn001 replied to I lost my ultimate team
@jgn001 the agent's name was Shashank.
9:30 pm, April 29, 2020 Technical Issues
Mitrogun replied to fifa 20 gameplay is getting laggy after i play 2 or 3 matches
I reinstalled the game and cleared the cache as you told me , but I still have the same problem .
9:30 pm, April 29, 2020 Technical Issues
AvengerRanger replied to CASE 59384441 marked resolved, not resolved at all
Hey @xCHI-CHOxx ! I guess you can try to create a new case/ resume case and write more details and information. Here nobody will help as you didn't provide any information about your is..
9:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to I lost my ultimate team
Hi @jgn001,You'll need to contact again, if chat is closed at the moment you may have more luck on Twitter at @EAHelp. -EA Cade
10:00 pm, April 29, 2020 Technical Issues
AvengerRanger replied to Unable to connect
Hey @Jnikko20 , Is it okay now? If not please attach screenshot what is error code / msg
10:00 pm, April 29, 2020 Technical Issues
AvengerRanger replied to Disconnected after game win
Hey @JW24782 , I will recommend you to perfome some steps to check and fix your connection. I am afraid that compensation, in this case, unreal
10:00 pm, April 29, 2020 Technical Issues
530xd replied to Late Game Disconnection
its a cheat for the losing part, I dont know what happens to him but the winning part is penalised. xbox
10:30 pm, April 29, 2020 Technical Issues
530xd replied to Disconnections
same happened to me also right now. I lead 2-0 after 10 minutes or so. Then he pauses and probably takes out his connection cable. I get disconnected also and get a loss and penalty for fut cash in up..
10:30 pm, April 29, 2020 Technical Issues
AvengerRanger replied to Players and coins are gone!
Hey @plumju , - Maybe your account was hacked? Here what to do in this case - Or maybe EA banned you? Did you check User Agreement. If you’ve got a ban or suspension on your..
10:30 pm, April 29, 2020 Technical Issues
serdarbstrk52 replied to Fifa 20 wont launch after play
I have the exactly the same problem. It happened after latest title update. And I should add that i can play trial version on another account.
11:00 pm, April 29, 2020 Technical Issues
Sylar2K20 replied to Fifa 20 wont launch after play
@serdarbstrk52 you have amd CPU ?
11:00 pm, April 29, 2020 Technical Issues
SerdarBstrk52 replied to Fifa 20 wont launch after play
I have the exactly the same problem. It happened after latest title update. And I should add that i can play trial version on another account.
11:30 pm, April 29, 2020 Technical Issues
torresmiguecr7 replied to Disconnections
The same has happened to me 5 times since last night
12:00 am, April 30, 2020 Technical Issues
OgPeteBone replied to Late Game Disconnection
That would be on PS4 but others have the problem on Xbox as well
12:00 am, April 30, 2020 Technical Issues
peeedro20004000 replied to I got hacked on fifa 20
I was hacked this monday and ia lost 1M coins and all my tradables , i complain to the fifa chat , and after&n..
12:00 am, April 30, 2020 Technical Issues
donga874 replied to We are sorry but there has been an error connecting to fifa 20 ultimate .you wil
Still not working
12:30 am, April 30, 2020 Technical Issues
jcscorzelli replied to Fut rival disconnects leads to game lost
This just happened to me. I was down 3-1, 75min in. Started putting pressure and scored at 81min. They disconnect I and get the loss. This is the kind of exploit that EA should have covered by now.
1:30 am, April 30, 2020 Technical Issues
TWITCH22222222 replied to Fifa 20 demo Controller not working onPC
I made a youtube video on how to fix it.Please like the video and subscribe if it helped you!https://www.youtube.com/watch?v=Ev_jDkLZFCU V..
2:00 am, April 30, 2020 Technical Issues
JackDeeOG replied to Fifa heavily bugged since I updated
EA you need to help with this one now. See above
2:30 am, April 30, 2020 Technical Issues
Izzy_FUT_Dubs replied to Refund fail
@IvanTulumovic88 You can contact EA advisors in the following link: https://help.ea.com/en/contact-us/?product=fifa-20&community=trueHope they can help you out! ..
4:00 am, April 30, 2020 Technical Issues
Izzy_FUT_Dubs replied to Having Trouble adding my FIFA points to my account
@DIDAnoNEEDa When needing to contact EA advisors, you can follow this link: https://help.ea.com/en/contact-us/?product=fifa-20&community=true ..
4:00 am, April 30, 2020 Technical Issues
serkanyil replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
Same with me
4:00 am, April 30, 2020 Technical Issues
