List Replies
FlexZee replied to It says my account is invalid
Whenever i try to get onto fifa 20 it says my account is invalid and i never had this problem til now, and i did research and i think that i have to change the password on my ea account, but the..
2:30 pm, April 27, 2020 Technical Issues
willgutie replied to It says my account is invalid
EA won’t resolve your issue. Not only are they slow but don’t even offer a phone number to call. I’ve had the same issue for two weeks with back and forth cases submitted with no resolution. Nev..
2:30 pm, April 27, 2020 Technical Issues
Cedricwts replied to It says my account is invalid
Hello,I am trying to contact someone of the helpdesk but I cannot find anything to contact EA for my problem. If i start fifa 20 on my Xbox the game cannot log in on my account because it says th..
2:30 pm, April 27, 2020 Technical Issues
Silvestrogames replied to Can´t link my ea account with twitch
It’s still not working
2:30 pm, April 27, 2020 Technical Issues
EA_Barry replied to وش حلها ذا تطلع لما العب مواسم عاديه
@7soom20 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk polski..
3:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to my account got SUSPENDED for a week and i still can't play my ultimate team
@tolongsayanoob If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/accoun..
3:00 pm, April 27, 2020 Technical Issues
tolongsayanoob replied to my account got SUSPENDED for a week and i still can't play my ultimate team
@EA_Barry My account got banned?
3:00 pm, April 27, 2020 Technical Issues
Shilacci replied to Cannot enter Fifa 20 web app
I already bought FIFA 20, the ultimate version. Why don't I have access to the web app? I've also created the team in the ultimate team in fifa 20. ..
3:00 pm, April 27, 2020 Technical Issues
christinegoxo replied to EA your game is bad
This game is a joke like havING a car game that takes away your steering half the race a grand football game if you don't like shooting passing running and why would your goalkeeper want to stop a sho..
3:00 pm, April 27, 2020 Technical Issues
silvestrogames replied to Can´t link my ea account with twitch
It’s still not working
3:00 pm, April 27, 2020 Technical Issues
prince_shane12 replied to Invalid account?
SOMEONE HELP ME! MY PSN ACCOUNT SAYS IT'S NOT ELIGIBLE FOR SOME REASON! PLEASE FIX!
3:30 pm, April 27, 2020 Technical Issues
EA_Darko replied to Ea sort your servers out 😡😡
It sounds like you may be having issues with your connection @lryan95. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Awfull button delay
If you are playing on a modern TV @YDRGBD you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of b..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Huge delay since friday,its unbplayeble.
Hey @dzenys95 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Kicked out of game
Hey all if you are seeing an issue with being kicked from your game then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Transfer Market Ban - What to do if EA refuses to remove ban?
You will need to speak to our Terms of Service team in relation to any ban @AristoKalos05. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Serious Button & Gameplay Delay’s
If you are playing on a modern TV @LOZZA7312 you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of bel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Fifa 20 online - lag on Seasons but not Pro Clubs
It sounds like you may be having issues with your connection @tykesgroove. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Disconnecting during weekend league
Hey all, it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to PSN account eligibility
Hey @prince_shane12 have you ensured that your PS+ is up to date and that you have no restrictions on your account. Are you seeing an issue with all aspects of the game or just certai..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Game froze after winning a weekend league game and I was given the loss
It sounds like you may be having issues with your connection @conor157. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
4:00 pm, April 27, 2020 Technical Issues
Coronavirus13000 replied to Fifa 20 kit number glitch solved
This didn't work for me neither. If someone knows how to fix it please let me know.
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to [PC] fifa 20 launcher not working
Hey @Funct110N what is the issue that you are seeing? The more info you can share the better we can help. Darko
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to I am banned, but why, if I play always fair
You will need to speak to our Terms of Service team for any ban @lietuvaever. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-abou..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to We're sorry unable to connect to ultimate team
Hey @vssharma556 that it works when you use your hotspot points to a network or ISP issue. If you have gone through our connection troubleshooting steps then it may be worth speaking ..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Coins
Hey @olikucharski having a friend send you coins is a breach of the FIFA 20 Terms that you agreed to when first launching the game. To appeal your sanction you will need t..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to FIFA 20 Ea account problem
Hey @damsptt this is not something which we can assist with on AHQ. The only team who can assist is our account recovery team, please contact them back again with as much info as poss..
4:00 pm, April 27, 2020 Technical Issues
YDRGBD replied to Awfull button delay
Ahaha, you really give me this solution?You just kiddin people with these * solutions. I play on my 120 hz laptop 1500 EURO. Go and repair you servers.
4:30 pm, April 27, 2020 Technical Issues
jacobblokk740 replied to Access key and Case Number
https://help.ea.com/en/my-cases/ I think this might help not sure I can’t get on it for no reason, question though when you made your case where did you get your access key I don’t see ..
5:00 pm, April 27, 2020 Technical Issues
TheRacPT replied to Daily objectives missing. Not receiving XP
I'm still waiting for an awnser. EA said they would contact me in-game but I still got nothing...
5:30 pm, April 27, 2020 Technical Issues
mason_whitmarsh replied to EA account Invalid
I have the same problem. I can't play any EA games. No help from email support. Have had ten different emails from ten different EA employees.
7:00 pm, April 27, 2020 Technical Issues
Mzimmz44 replied to PSN account ineligible
@srax33of67zb Having the same issue with FIFA 20. Any ideas?
9:30 pm, April 27, 2020 Technical Issues
wattsssy replied to Switch email linked to account
Hi Barry, I have filled in a webform on 21 March 2020 and still havent received a code from them. they have copied and pasted the same email maybe 10 times now just saying that they have resent i..
11:30 pm, April 27, 2020 Technical Issues
Pioneer replied to FIFA 20 account hacked and all players sold all coins gone.
Just happen to me. I was able to change pswd and add verify to account after 7 of my top players were sold. Still waiting for support to help. Takes the steam out of wanting to play ..
12:00 am, April 28, 2020 Technical Issues
tykesgroove replied to Fifa 20 online - lag on Seasons but not Pro Clubs
@EA_Darko thanks for getting back to me. I will go through the steps when I get a moment and report back (although on quick look I have tried most of these already - except the UOtrace info)...&n..
12:00 am, April 28, 2020 Technical Issues
kemomohsen replied to Fifa 20 Ultimate Team - No coins?
I am facing the same right now and i have tried to turn off my ps and open it again . issue with my fifa 20 , i can't earn any coins or skills or rivals point when i win or lose in division rival..
12:30 am, April 28, 2020 Technical Issues
Jihoomon replied to How do i link my fifa 20 game with the fut20 app?
I want to link my nintendo switch to my ea sports so I can play fut 20 or other online stuffs in fifa20. I just want to play online plz, can you help me, I tried everything I could in past. I searched..
1:00 am, April 28, 2020 Technical Issues
TahConman replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
I can play all other game modes except for FUT and did all the network troubleshooting. Still nothing works. I did the trace and it also said excellent connection so im losing my mind at this point,
2:30 am, April 28, 2020 Technical Issues
marcursT replied to Didn’t get wins for conmebol objective
I used the team below and won a game but the win did not register. Are the players used not suitable for this objective? ..
7:30 am, April 28, 2020 Technical Issues
4678846 replied to Didn’t get wins for conmebol objective
Hello today i used the conmebol players for icon swaps but didnt get the point still at 0/5 and i did win I saw some youtubers having the same so wondering if ea will do something about it asap
7:30 am, April 28, 2020 Technical Issues
jmcefc1989 replied to Didn’t get wins for conmebol objective
When am winning a match on world class on the Conmebol icon swaps single player it's not registering as a win even though am using a conmebol squad
7:30 am, April 28, 2020 Technical Issues
xxjuiceywrldxx replied to Why my objectives
I have multiple issues with my objectives and every time I ask for assistance I am never helped. I'm not buying Fifa anymore and I encourage everyone to do the same. whats the point in playing a game ..
8:00 am, April 28, 2020 Technical Issues
MichaelFielding replied to EA account Invalid
I got the exact same message. I logged into my emails and found that someone had tried to access my account.. so my account has been locked. Maybe check your email too
8:00 am, April 28, 2020 Technical Issues
EA_Barry replied to EA account Invalid
@mason_whitmarsh @itsjustBantz @MichaelFielding Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-accoun..
8:00 am, April 28, 2020 Technical Issues
Palomoki replied to Didn’t get wins for conmebol objective
I checked 5times, all of the players are conmebol libertadores
8:00 am, April 28, 2020 Technical Issues
Wava888 replied to Didn’t get wins for conmebol objective
Hello,I have same problems whit the objectives on the conmebol. I have played whit players fron conmebol libertadors only in the squad and rezult is 0. I have played whit just conmebol sudamericana an..
8:00 am, April 28, 2020 Technical Issues
briski96 replied to Didn’t get wins for conmebol objective
@Wava888 Anche io! Risolvete x favore
8:00 am, April 28, 2020 Technical Issues
kyefrankie replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
Same with me
8:30 am, April 28, 2020 Technical Issues
ADIgame123g replied to please help no open fifa
help fifa no open ..
9:00 am, April 28, 2020 Technical Issues
