List Replies
EA_Barry replied to Someone has broken in my FUT 20
@Lexarced @Krama4FIFA Please see the following link for steps to take on this, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-ca..
3:00 pm, April 24, 2020 Technical Issues
TheRonny93 replied to Can't connect to EA servers on FIFA20 - PS4
@willrbennett this sucks! let's hope they can give us a solution trough here quickly
3:30 pm, April 24, 2020 Technical Issues
Pyocom19 replied to Missing player
@alecsandriu I’ve contacted them 3 times and they haven’t given my stuff back
3:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to your technical support is so bad
Hello, @aliamloka20202. Can you give me some details on what your issue is? I may be able to help. Thanks!
4:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to Keeps saying my account is invalid and won't let me access any online service
@6y6655ythy Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If you..
4:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Problem with servers
Hi there, @bq5oymrjs7zl. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
4:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Button delay unplayable
Hi there, @eggielfc. I'll try to help with this. First, are you on a wired or wireless connection?
4:30 pm, April 24, 2020 Technical Issues
bq5oymrjs7zl replied to Problem with servers
İ have done everithyng said i dont have nothing changed
4:30 pm, April 24, 2020 Technical Issues
Krama4FIFA replied to Someone has broken in my FUT 20
I can Access my account and I now secured it with different password, but is there a solution to get my players back. I also contacted EA Help and they said they recieved my request but I haven't had ..
4:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to Weekend League
Hi @chappeth14,You have 24 hours after the competition starts to redeem them -EA Cade View in thread
4:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Can i get access to werkend league
Hi there, @daryl_dunsmuir. Unfortunately, we're not able to grant Weekend League access. You'll need to earn it through playing. Thanks!
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Banned account - how to solve?
Hi there, @Enzissimo86. I took a look at your account. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They ..
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to fut champions
Hi there, @Simpsonprat. The best thing to do is just keep playing and climbing the divisions. You'll get more points as you keep progressing. Good luck!
5:00 pm, April 24, 2020 Technical Issues
Herman444454rt replied to My account is invalid
In tried to log in to fifa 20.But then I got a notification: your account is invalid. Please contact help.ea.com.
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Connect Problem
Hi there, @Korhanb12. Try switching your connection to a hot spot. Then, switch back to your normal network and try playing again. Let me know if that helps or not. Thanks!
5:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Unable to get companion confirmation mail
Hi there, @matsupikachu. Did you check your spam/junk folders? Sometimes it ends up there. Also, if you use gmail, check the Promotions tab. If you're still not able to find it, try contac..
5:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Link new ea account to gamertag
Hi there, @LucasOzLygoe. We can't move your gamertag to a different account without verifying ownership. When you move your gamertag to another account, all progress on all EA games is los..
5:30 pm, April 24, 2020 Technical Issues
uberhull replied to Button delay unplayable
I always get the same... games start off at a decent speed then button delay creeps in and becomes unplayable and unenjoyable. I was using wi fi but have bought a decent ethernet cable and still get r..
6:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to My game has disappeared from my origin launcher
Hi @niksunbg,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to FUT champs loss
Hi @CarlitoRNS,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
6:00 pm, April 24, 2020 Technical Issues
Coach_Jacobs replied to FIFA 20 Crashing on PC after loading from my data
Last Night I updated my Windows 10 and GeForce GTX 1050 driver version to 445.87. Since then FIFA 20 keeps crashing when either trying to load DATA or Match loading in FUT.
6:00 pm, April 24, 2020 Technical Issues
eggielfc replied to Button delay unplayable
Wired my connection is good and easy contact said my game is fine but gave me a 100 steps advanced trouble shooting steps which is very complex
6:30 pm, April 24, 2020 Technical Issues
Enzissimo86 replied to Banned account - how to solve?
@EA_Aljo Hi! Sorry, I didn't understand. Could you unban my account? I tried two times to open a case but they closed it without send me an answer. It's still open a third. I tried to open a live supp..
6:30 pm, April 24, 2020 Technical Issues
kunlegendy replied to Unable to connect to EA servers
I'm using a console. How can I do a U trace using a ps4
6:30 pm, April 24, 2020 Technical Issues
Fadxy_12 replied to Draft
@cdeighton1234567 this has happened to me today as well, same time TOTSSF was out, sadly it was weekend league .. I spoke to an agent about it and they won't even acknowledge it smh
7:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to I need help in sum issues
Hi there, @aliamloka20202. Can you give me some more details? How is the controller not working in FUT? Thanks!
7:00 pm, April 24, 2020 Technical Issues
Fadxy_12 replied to Weekend League Compensation
@JoseDaveinho this has happened to me today man, sadly EA aren't showing much empathy at all
7:00 pm, April 24, 2020 Technical Issues
davidw28 replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@EA_Cade I connected it via hot spot but it's still doing the same it loads the screen up of who's team of the season then says we are sorry but there has been an error connecting to ultimate team you..
7:00 pm, April 24, 2020 Technical Issues
Fadxy_12 replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@davidw28 the same has happened to me today within two FUT champs games, both which I was winning .. obviously counted as losses both of them
7:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to FIFA20 :Can't play with a friend online we both have PS4 pro :(
Hi @Lugstar1,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to unable to login as teen account
Hi @chrisphinton,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade
8:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Can’t connect
Hi there, @jakepeoples1. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
8:30 pm, April 24, 2020 Technical Issues
samharajuku replied to Can't register for the weekend league
Hi I’m trying to reedem my acces for weekend league on the companion app but it’s saying weekend league starts in 6 days , if I press redeem will it work for this weekend ? ..
8:30 pm, April 24, 2020 Technical Issues
alby2289 replied to Can't register for the weekend league
@samharajuku Last Saturday at 11am i see similar Messages (when registration to WL was already closed) and i click Reedeem. During last week i cannot play WL, and thiking that the 2000 points were use..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to Fifa winning match
Hi @pingu1014,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to I’ve been told to request account recovery which I did now what do I do.
Hi @ABHailes,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to FIFA Freezing during offline & Online gameplay. Fix needed.
Hi @Bolty3108,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to Why do I keep getting disconnected from division rivals on fifa 20
Hi @Eddiehoh1010,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to Keeps login me out of fut champs and i get losses
Hi @Jamiekinggett7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to FIFA 20 Crashing after Windows 10 and GeForce Driver Update
Hi @Coach_Jacobs,That's no good, have you already tried rolling back the driver? -EA Cade
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to Fut Champs Lost Connection
Hi @llmikadoll,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
8:30 pm, April 24, 2020 Technical Issues
nickspel replied to My account is invalid (ea account)
And now i can play online again.. i dont understand but its fixed i guess
9:00 pm, April 24, 2020 Technical Issues
ABHailes replied to I’ve been told to request account recovery which I did now what do I do.
Thanks for the useless piece of advice, I have messaged that twitter page but it seems to be dormant as no one has replied in two days is this some sort of joke pay £60 for the game and it won’t le..
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to FUT Champs reg
Hi @DAVE-HUNTER-88,I'm showing you redeemed access Saturday and played no games during the Weekend League. -EA Cade View in thread ..
9:00 pm, April 24, 2020 Technical Issues
DAVE-HUNTER-88 replied to FUT Champs reg
@EA_Cade How on sat, thought it closed Friday ?
9:00 pm, April 24, 2020 Technical Issues
cristiangiac replied to Icon swap Conmebol squad did not count my wins
I used this squad and I have the same problem, also with this new items. All the cards are 'Conmebol Libertadores' ..
9:00 pm, April 24, 2020 Technical Issues
Andresmc98 replied to Icon swap Conmebol squad did not count my wins
i´ve been playing for arround 2 hours with different kind of Conmebol players (Libertadores, Sudamericana, CL kick-off ). Played around 4 matches (all W´s) but the objective counter is just not work..
9:00 pm, April 24, 2020 Technical Issues
Norttzz replied to Icon swap Conmebol squad did not count my wins
@Messermesut1081 Same Problem here... 2 matches with 11 Commebol not count, i know have 2 diferentes "types" of commebol, have Comebol Libertadores and Commebol Sul Americana, i try with 11 Commebol l..
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to Error loading the captcha from the captcha service provider?
Hi @SpykeLaaHD,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to Connectivity
Hi @58ten,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq..
9:00 pm, April 24, 2020 Technical Issues
