List Replies

iaMGingerfindsun replied to xp after play squad battles not adding to season progress....ps4
Hi I've attached photo,as you can see there is points after squad battle match,but these points are not added up as it used to to season progress any more........im suppose to get xp by playing 4..
7:00 pm, April 15, 2020 Technical Issues

EA_Cade replied to Getting disconnected from EA server continuously.
Hi @schellix,Can you get me a screenshot of the PS4 network settings page that shows the Up/Down speeds and NAT type please? -EA Cade
7:00 pm, April 15, 2020 Technical Issues

EA_Cade replied to Not getting security code
Hi @MagicBang123,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
7:00 pm, April 15, 2020 Technical Issues

harry_dakin122 replied to Can't get online Fifa 20 on a Switch
I have had the same problem and I can't solve it
7:30 pm, April 15, 2020 Technical Issues

schellix replied to Getting disconnected from EA server continuously.
Here you go ..
8:00 pm, April 15, 2020 Technical Issues

EA_Cade replied to never recieved twitch packs
Hi @andrewhakim,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, April 15, 2020 Technical Issues

EA_Cade replied to Got standard Lemar not FUT Birthday
Hi @MingeBucket,FUT Birthday players are no longer in packs. For future reference, there is a countdown available on the FUT loading screen for promotion expiry dates. -EA Cad..
8:30 pm, April 15, 2020 Technical Issues

7dreadful7 replied to Disable account and no answer from EA help team
@7dreadful7 Forget to say: that is FIFA 20 Ultimate team
8:30 pm, April 15, 2020 Technical Issues

7dreadful7 replied to Got banned - my account is disabled.
Hi Gustaf,and did EA resolve problem for you or not?because now I have totally the same issue.
8:30 pm, April 15, 2020 Technical Issues

EA_Cade replied to Getting disconnected from ea servers
Hi @sdctbc0324,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
9:00 pm, April 15, 2020 Technical Issues

sdctbc0324 replied to Getting disconnected from ea servers
I have already walked through all of the settings and everything on the live chat. And we cleared and reset some stuff. I was told by him i would have to get on the forums for the compensation for me ..
9:00 pm, April 15, 2020 Technical Issues

EA_Cade replied to Disable account and no answer from EA help team
Hi @7dreadful7,Your case was escalated up for review by the Terms of Service team. They'll email you once they complete their investigation into this. -EA Cade
9:00 pm, April 15, 2020 Technical Issues

MingeBucket replied to Got standard Lemar not FUT Birthday
Thanks
9:00 pm, April 15, 2020 Technical Issues

EA_Cade replied to How long it takes for a missing items specialist to email you?
Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..
9:00 pm, April 15, 2020 Technical Issues

nnnnnn1122 replied to fifa 20
@EA_Cade do you want me to just delete the profile in the menu?
9:30 pm, April 15, 2020 Technical Issues

youngludaosa replied to I cant play a match on fifa 20 keep losing connection to the EA servers
@knownquiickz EA are starting to * me off I keep lagging out half way through online fut and squad battles, does anyone know how to fix this problem
9:30 pm, April 15, 2020 Technical Issues

kiswentz replied to Lost two draft tokens
Same for me, crashed during the third match, while I had the lead, when I reopened the game I received a 0:3 lost. EA support told me the same... thanks for the “help” ..
10:00 pm, April 15, 2020 Technical Issues

oblieskice replied to Why am i lagging in fifa 20 season?
@EA_Aljo If i get a wired connection do i this too
11:00 pm, April 15, 2020 Technical Issues

Scallywaggles86 replied to No email access
Hi, yes of course I put my email address in there. And despite me telling them (in the numerous forms I’ve filled in) not to send replies to the old address they still do. ive now sent an ..
11:00 pm, April 15, 2020 Technical Issues

andrespaez320 replied to Fifa 20 kit number glitch solved
Hi man it won’t work for me any suggestions? I followed all of your directions
1:00 am, April 16, 2020 Technical Issues

Hungryforgames08 replied to 2 ultimate teams 1 ea account
thank you cade that has worked on the companion app and the web app can i do this on the other ps4?
1:30 am, April 16, 2020 Technical Issues

azuldragon777 replied to FIFA20 will not connect to EA servers
@azuldragon777 Got it to work. Please disregard. View in thread
3:00 am, April 16, 2020 Technical Issues

paulyd0044c replied to The ea servers ar unable to process my request fifa 20
I 100% agree that the EA support are unhelpful and do not provide any actual support for the issue. So, I can access the game, I have 300mb/s down and 160mb/s up, a wired connection and perfect ..
4:30 am, April 16, 2020 Technical Issues

Paulyd0044c replied to The ea servers ar unable to process my request fifa 20
I 100% agree that the EA support are unhelpful and do not provide any actual support for the issue. So, I can access the game, I have 300mb/s down and 160mb/s up, a wired connection and perfect ..
6:30 am, April 16, 2020 Technical Issues

7-DREADFUL-7 replied to Disable account and no answer from EA help team
@7-DREADFUL-7 Forget to say: that is FIFA 20 Ultimate team
7:30 am, April 16, 2020 Technical Issues

marcamu1 replied to Can't play online with friends (FIFA 2020 PC)
Hi Darko, I played with double NAT configuration some months ago but now it is not possible (I am not sure that NAT setting is the problem). I followed some guides to open all ports that XBO..
8:00 am, April 16, 2020 Technical Issues

massimogeneral97 replied to I my fut champion rewards did not appear
Same thing happened to me. I got my div rivals rewards, but fut champs rewards won't show up anywhere?
8:00 am, April 16, 2020 Technical Issues

TobyIrving68 replied to I my fut champion rewards did not appear
This has also happened to me. I achieved gold 3 and I have been given no rewards. Typical EA.
8:00 am, April 16, 2020 Technical Issues

pricegds replied to I my fut champion rewards did not appear
@massimogeneral97 Yes this happened to me too do you know how to resolve this ?
8:00 am, April 16, 2020 Technical Issues

nero_zahin19 replied to Gameplay is too slow because of EA Servers!
@m47_zet I am really disappointed with the gameplay. Maybe this is happening because of the servers. I really hope that EA will look into the server issues!
8:00 am, April 16, 2020 Technical Issues

EA_Darko replied to fifa 20 gives me error
Hey @Txrez can I ask on what platform you are seeing this and if you can share the full error message that you are seeing? Darko
8:00 am, April 16, 2020 Technical Issues

clubjarne replied to WL rewards
@clubjarne I cant claim them
8:30 am, April 16, 2020 Technical Issues

Itzmalino_YT replied to Lost two draft tokens
since fifa was down yesterday and earlier this day (at least for me) i could not qualify for my first time weekend league and since i am not that good i need to grind like 5 hours and than maybe i can..
9:00 am, April 16, 2020 Technical Issues

KisWentz replied to Lost two draft tokens
Same for me, crashed during the third match, while I had the lead, when I reopened the game I received a 0:3 lost. EA support told me the same... thanks for the “help” ..
9:00 am, April 16, 2020 Technical Issues

JMOP123 replied to Captcha puzzle
Today I was sniping players and then I got kicked out of ultimate team and the game started asking me to do the capatcha challenge so I tried it but every time I completed the challenge it said ..
10:00 am, April 16, 2020 Technical Issues

marcelo0110 replied to from xbox to ps4
@EA_Cade So there is no chance to get my team back?
10:00 am, April 16, 2020 Technical Issues

Afshin_Mutd replied to Unable to retrieve account information. Please try again
NO answer yet after 5 day. i am depressd. playing fifa was unbelievebale to me during unemployment because of corona virus. if i had money i have never ask you to back my account because i havent a ri..
11:30 am, April 16, 2020 Technical Issues

EA_Barry replied to Can’t connect
@cisco_phrunk If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more ..
11:30 am, April 16, 2020 Technical Issues

SRMR101 replied to No Support Channels available
I cant reach any support channels either, must be an issue with them
11:30 am, April 16, 2020 Technical Issues

mdpeters21 replied to Can’t connect
EVERY TIME I LOAD UP FIFA IT ASKS FOR A VERIFICATION CODE TO AN EMAIL I HAVE NEVER SEEN BEFORE. WHY CANT I LOAD FIFA? It’s been Months!!!! I need help. EA you suck for being 0 help and having this b..
12:00 pm, April 16, 2020 Technical Issues

Mrbrad1986 replied to Fifa Crashing on FUT - PS4
To follow on... I've tried deleting and reinstalling fifa, it's done nothing
12:00 pm, April 16, 2020 Technical Issues

lkecha replied to The connection to your opponent has been lost- fifa 20
still the same problem for me : (
1:00 pm, April 16, 2020 Technical Issues

EA_Darko replied to FIFA 2020 CAN'T PLAY ONLINE
Hey @Venus10000 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..
1:00 pm, April 16, 2020 Technical Issues

Venus10000 replied to FIFA 2020 CAN'T PLAY ONLINE
The problem is that i speak with support of EA FIFA2020 I answer some question he told me that my internet works fine. The thing is that i playing many games online eFootball 2020, Leauge o..
1:00 pm, April 16, 2020 Technical Issues

EA_Darko replied to Missing content players were sold but i never sold them lost all my coins
Hey @yas_653 you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live support at help.ea.com. ..
1:00 pm, April 16, 2020 Technical Issues

yas_653 replied to Missing content players were sold but i never sold them lost all my coins
@EA_Darko I have just went on to my account to find that on the transfer target that 3 fut birthday Guitan players were bought even though i never bought them
1:00 pm, April 16, 2020 Technical Issues

EA_Darko replied to Unable to retrieve account information. Please try again
Sorry for not seeing this sooner @Afshin_Mutd, from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting st..
1:00 pm, April 16, 2020 Technical Issues

EA_Darko replied to Fifa Crashing on FUT - PS4
Hey @Mrbrad1986 this is a PS4 error advising you of corrupt data. The best thing to do is to reinstall the game. Darko
1:00 pm, April 16, 2020 Technical Issues

EA_Darko replied to wrong email address
Hey @itszxlaura if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://he..
1:00 pm, April 16, 2020 Technical Issues

Ibraaahhhiiimmmm replied to Can't play online with friends (FIFA 2020 PC)
I have the same problem too
1:30 pm, April 16, 2020 Technical Issues