List Replies
EA_Aljo replied to Fifa 20 Online Friendly
Hi there, @lehpi00. Can you and your friend check the network settings screen on your consoles and tell me what it says for the NAT Type? Thanks!
5:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Can't play Online friendlies in FIFA 20
Hi there, @el-proffesor420. I'd like you and your friend to check the online settings screen of your consoles. Can you tell me what it says for the NAT? Thanks!
5:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to fifa 20
Hi there, @johncarlo1738. Does it say the online settings file is corrupt? If so, go to Customize > Profile > Delete and delete the online settings file. Then, try playing again. Thi..
5:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to fut points not added and customer service always no room available
Hi there, @Zuma192. Do you have a Twitter account? If so, try contacting @EAHelp. They can look into this for you. Thanks!
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to No email access
Hi there, @Scallywaggles86. When you are filling out the web form, you're asked for the email you have access to as well as the one you want to change. Are you sure you're putting the corr..
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to i cant play in ultimate team ,it says you need a age restriction
Hi there, @Andreichirachina. Can you get me a screenshot of the message you're seeing? Thank you.
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to unable to connect to ea servers
Hi there, @BamieJareham1. I'll see if I can help with this. Can you tell me which steps you've already tried so that we don't repeat them? Thanks!
5:30 pm, April 14, 2020 Technical Issues
Messermesut1081 replied to Fifa 20 unable to connect
the error to connect is still there. EA give us an Answer when are you fix that issue?
6:00 pm, April 14, 2020 Technical Issues
wadddod replied to Fifa 20 unable to connect
i am facing this issue from last 10 hours and i have tried all the steps in trouble shooting guide
6:00 pm, April 14, 2020 Technical Issues
el-proffesor420 replied to Can't play Online friendlies in FIFA 20
Its NAT type 2.
6:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to FUT WEB app
Hi there, @mdraks007. Can you tell me what's happening when you try to use the app? Are you getting an error of some sort? Thanks!
6:00 pm, April 14, 2020 Technical Issues
MPeacemaker replied to Connectivity problems
I have the same problemNo idea what to do, it´s same at all EA log in, XBOX as well
7:00 pm, April 14, 2020 Technical Issues
CentricCandy874 replied to Connectivity problems
I have the same problem on XBox One... it doesn't connect
7:00 pm, April 14, 2020 Technical Issues
matys50 replied to Connectivity problems
Can't connect to ea servers Xbox one
7:00 pm, April 14, 2020 Technical Issues
ItsZer0Van replied to Not able to load in to FIFA 20
I have tried even others Fifas like 18 and 19 dont open its the same thing for all fifas Idk how to contact to EA Help support where I can talk to a helper.
7:00 pm, April 14, 2020 Technical Issues
MPeacemaker replied to unable to connect to ea servers
I have exactly same problem, can´t join PC or XBOX
7:00 pm, April 14, 2020 Technical Issues
matys50 replied to unable to connect to ea servers
@EA_Aljo Hi, I'm unable to connect ea servers
7:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to No replies from EA
Hi there, @Jerseyboys23. Did you follow the instructions in this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts? I'm not seeing any cas..
7:00 pm, April 14, 2020 Technical Issues
A_M_Kassem replied to unable to connect to ea servers
i have the same issue, can't connect to the EA servers on XBOX
7:30 pm, April 14, 2020 Technical Issues
_felipeferrari99 replied to unable to connect to ea servers
@EA_Aljo não consigo acessar a EA.COM para jogar ultimate teamtem previsão para o servidor estar disponivel?qqqqqqqqqqq
8:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Transfer market companion app
Hi there, @jaideng04. Are you seeing a message that you need to keep playing in order to unlock the market on the companion app?
8:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to * de jogo
Hi there, @Marbrisousa If you're saying you have been banned from the Transfer Market, please see this article for help: https://help.ea.com/en-us/help/account/information-about-banne..
8:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Button delay making game unplayable
Hi there, @christinegoxo. We should go through some connection troubleshooting. However, at the moment, we're experiencing an issue with our services so you may have some trouble connectin..
9:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Can't log in to EA in FIFA 20 on PS4!
Hi there, @Auburnrulz2008. We're currently experiencing an issue with our services so you may not be able to connect. Please keep an eye on our official channels for updates. Thanks!
9:00 pm, April 14, 2020 Technical Issues
EA_Cade replied to Connection Problems - 4/14/20
Hey all, The FIFA team are aware and investigating the ongoing connectivity issues, I've merged most of your threads here for clarity and ease of communication. ..
9:30 pm, April 14, 2020 Technical Issues
mattyr6ppa replied to Connection Problems - 4/14/20
just bought Kevin De Brunye for about 99000 coins, the coins have been taken but no player recieved
9:30 pm, April 14, 2020 Technical Issues
octopus361 replied to Connection Problems - 4/14/20
Hello,i bought -directly- the Player Ben Yedder on trasfermarkt for 5100 coins.But the player has not arrived. It's neighter in team, nor in the bought-list. I would be thankful for any kind of s..
9:30 pm, April 14, 2020 Technical Issues
caleocata7 replied to Connection Problems - 4/14/20
Hey, does anyone know why our ping is so high, and how can it be fixed And also where are the Ea servers from because we are in Australia and is that why we have bad ping?
9:30 pm, April 14, 2020 Technical Issues
Kais_banbouk replied to Connection Problems - 4/14/20
I already lose 2 match when I play in its sign out why ?
9:30 pm, April 14, 2020 Technical Issues
matthews_118118 replied to Connection Problems - 4/14/20
Spoiler (Highlight to read)Spoiler (Highlight to read)Everytime I try and bid or buy someone on the market it says Im unable to communicate with the ea servers. Yet I can play online games. Everytime ..
9:30 pm, April 14, 2020 Technical Issues
leomurphy02 replied to Connection Problems - 4/14/20
HI , please help.Connection keeps being lost when i go into a match.My wifi is perfevt and it happens with no other games.
9:30 pm, April 14, 2020 Technical Issues
go6y747ao1vq replied to Connection Problems - 4/14/20
New Fifa 20 on ps4, havent used my ps4 for 2 years, had to create a new account because my old account is linked to an old email addresss and phone number that i do not use. Still screen when i try to..
9:30 pm, April 14, 2020 Technical Issues
f1t5g3rald replied to Connection Problems - 4/14/20
Hello I am unable to connect to online services when it come to only FIFA, it says “you lost your connection ro EA servers. Sign back in to access online features. See ea.com/unable-to-connect” i ..
9:30 pm, April 14, 2020 Technical Issues
MamadoElf replied to Connection Problems - 4/14/20
for the last 3 uhrs i am unable to connect to servers via ps4 ,web app or mobile app when i try to connect i also have this message that i :you lost your connection to the EA servers .sing ..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to Hacked Account
Hi @qwsabab,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to Incorrect result in weekend league
Hi @Sri_balaji1993,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pr..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to Account hacked. Please help
Hi @steam-speedy022,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Wrongly Banned
Hi there, @falconstriker456. For help with banned accounts, please see the following article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Th..
9:30 pm, April 14, 2020 Technical Issues
Itaychan33 replied to Connection Problems - 4/14/20
Hey ea, I can not enter to my accountMount in fifa 20 because it is written that it is unable to connect and it told me to go to ea.com.unable to connect...Can you help me with that?
10:00 pm, April 14, 2020 Technical Issues
ssnap1989 replied to Connection Problems - 4/14/20
Hi, For the last 20 minutes I am unable to connect to my fifa 20 account from my ps4, or the web, or the mobile app. I have tried both with my ISP at home or cellular data, but the pro..
10:00 pm, April 14, 2020 Technical Issues
EA_Cade replied to Subs on fut champs
Hi @UnbentBurrito15,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if t..
10:00 pm, April 14, 2020 Technical Issues
EA_Cade replied to Not able to load in to FIFA 20
Hi @ItsZer0Van,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..
10:00 pm, April 14, 2020 Technical Issues
shahh_02 replied to Disconnected at end of FUT online matches
I’m also having this issue. Even when I win, at the end of the game it just freezes or it logs me out of ultimate team. When I log back in, it says that I disconnected. I’ve been trying to contact..
10:00 pm, April 14, 2020 Technical Issues
EA_Cade replied to Disconnected at end of FUT online matches
Hey all, Not much we can do troubleshooting wise at the moment with the connectivity issue presently occurring, what platforms are you playing on? -EA Cade
10:00 pm, April 14, 2020 Technical Issues
matys50 replied to EA servers connection error
@matys50 Unable to connect to EA SERVERS for more than 10hours
10:30 pm, April 14, 2020 Technical Issues
Leomurphy02 replied to Connection Problems - 4/14/20
HI , please help.Connection keeps being lost when i go into a match.My wifi is perfevt and it happens with no other games.
11:00 pm, April 14, 2020 Technical Issues
29bs replied to FIFA20 FUT entering a match disabled
@matys50 Hey folks, we have temporarily disabled FUT and VOLTA FOOTBALL match creation while we continue to investigate connectivity issues impacting EA titles.Stay tuned to this thread for more updat..
11:30 pm, April 14, 2020 Technical Issues
LavrMaximus replied to Transfer market companion app
I can see it wor more then a week. How to solve that?
11:30 pm, April 14, 2020 Technical Issues
henrythelegend08 replied to FIFA20 FUT entering a match disabled
How much longer
12:30 am, April 15, 2020 Technical Issues
clymast replied to FIFA20 FUT entering a match disabled
Swear I still can’t play.
12:30 am, April 15, 2020 Technical Issues
