FIFA 20

EA_Aljo replied to Account Connection

Hi there, @BigBadPizza1323. If you don't have access to the email on the account, you'll need to have the account recovered. To begin that process, fill out this webform and an advisor wil..

4:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to Lost player's

Hi there, @Kartavya123. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

4:30 pm, April 7, 2020 Technical Issues

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Kartavya123 replied to Lost player's

I did, it's been 24 hours and I haven't gotten any replies. I'm worried, will they not give my players back? What should I be expecting here. It's a lot of effort

4:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FUT champions disconnections

Hi there, @deltupper. You've got some really high ping times before you reach our servers. If you haven't power cycled your modem, router and console, it would be good to start there. Also..

5:00 pm, April 7, 2020 Technical Issues

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arikanatmaca0 replied to FUT Team Change Name

Don’t you care about your players?

5:00 pm, April 7, 2020 Technical Issues

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Kaviman94 replied to Account recovery

yeah the same thing is happening for me, i cant see the reply im getting for the case ive opened. Hence, im stuck!

5:30 pm, April 7, 2020 Technical Issues

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THEDBROWN replied to 2v2 co op online friendlies

I got my comment removed on their stay home stay safe post. All I asked was if the would bring it back. I was in violation for “changing the subject”. ..

5:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FIFA points

Hi there, @archee_orynbay. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. T..

6:30 pm, April 7, 2020 Technical Issues

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amirrezabakhtiar replied to "Error accessing server data. Please try again"

@BeemoBMO Please Help because i have this problem

6:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to why cant I play online friendlies using mobile hotspot in my PS4?

Hi there, @FaTDeViL07. A mobile hotspot really isn't a good connection. Is it possible to use a wired connection instead?

6:30 pm, April 7, 2020 Technical Issues

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EA_Andy replied to Cannot bid on the WebApp

Hi @x_cryo_75x If you haven't received a ban message then this should be temporary. They don't usually last more than 24 hours but it depends how many bids/buyouts you've been..

7:00 pm, April 7, 2020 Technical Issues

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x_cryo_75x replied to Cannot bid on the WebApp

No I didn't receive a ban message. I get about 5-10 players in an hour on bids (no sniping). So I can't understand how I went over the limit!!!

7:00 pm, April 7, 2020 Technical Issues

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arthurchronic replied to Cannot bid on the WebApp

I'm having the same problem here. What exactly is this bid limit and what is the time frame? Why is there a transfer list limit if you are going to ban me way before reaching it? These temporary bans ..

7:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to I didnt get packs

Hi there, @Vellafellas. This is an issue we're aware of and investigating. Please keep an eye on our official channels for updates. Thanks!

7:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to Game Too Slow

Hi there, @1936061986. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

7:00 pm, April 7, 2020 Technical Issues

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meat_head224 replied to Dear EA

I wouldn't bother mate they don't give a *. The simple answer to your questions is the game has aids. It's absolutely shot beyond repair. But if they do actually decided to reply, they will..

7:00 pm, April 7, 2020 Technical Issues

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chemacastro replied to Stuck at connecting to ea servers

Me too. It says I need to submit a verification code that can be sent by email or a mobile authentication app. I ask to receive by email but I don’t get any email. I’ve been trying for more than 2..

7:30 pm, April 7, 2020 Technical Issues

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Auslo17a replied to Bakayoko Objective not counting

This is such a joke. I did it again, at least 1 goal with griezmann and an assist in a win and it counted. Very next game, same EXACT thing. Doesn't count. This is *

7:30 pm, April 7, 2020 Technical Issues

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Soodmiester replied to why cant I play online friendlies using mobile hotspot in my PS4?

I play ULTIMATE team on my pc with mobile hotspot only and it never gives me any problem......but it occurs only during online friendlies....pls provide some solution.

8:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Ajax juventus SBC not working

Hi @ZMitchxll,Can you get us a screenshot please? -EA Cade

8:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Code

Hi @Maccachappie1,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3..

8:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to I lost my coins (around 35k)

Hi @achiegopnik,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:00 pm, April 7, 2020 Technical Issues

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basricil replied to Bakayoko Objective not counting

Have the same problem now! It just doesn’t count I’ve already finished it by statistics, still didn’t count it. So frustrating and it’s only 2 days left. What to do?

9:00 pm, April 7, 2020 Technical Issues

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ZMitchxll replied to Ajax juventus SBC not working

@EA_Cade Sure

9:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to My FIFA 20 career mode does not save my goals and assists

Hi @adam0931,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

9:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Game won't load

Hi @ricocarbs,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

9:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PS4 incorrect email address

Hi @Flamefun,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

9:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to No response from EA Support for Open Help Case since March 29th

Hi @stuartduff,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Can’t link ea to psn because I don’t receive security code email

Hi @jordiramos2,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Stamina drain bug

Hi @isamFUT,Are you using the Overload Ball Side tactic? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Stuck on connecting to the server

Hi @AdzfarShukry,Sorry to hear it. What system is this on? Can I get your Gamertag/PSN ID? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Fut 20 players are getting tired early

Hi @mtylmz12,Are you using the Overload Ball Side tactic? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 team has been hacked

Hi @200000000956,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, April 7, 2020 Technical Issues

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Galatasarayy98 replied to FIFA LAGGING SAME MINUTE EVERY GAME

It didnt work, any other suggestions?

9:30 pm, April 7, 2020 Technical Issues

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fadombam514 replied to BEING KICKED OFF THE EA SERVERS FOR NO * REASON

It has happened on consecutive weekends - usually after penalty shootout wins and I am returned to the home screen without being disconnected. The feeling is I am punished for winning in a penalty sho..

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Online button press delay/input lag

Hi @waqypaqy,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 ultimate team

Hi @ashmank23,I'm not showing anything wrong with your account that would prevent you from connecting. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at al..

9:30 pm, April 7, 2020 Technical Issues

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deltupper replied to FUT champions disconnections

@EA_AljoThanks for the response. I have changed the DNS tested both solutions, nothing changes, also I change the wire (tested a new one). Nothing changes, ping still 160ms aprox. I understad that pin..