List Replies
EA_Cade replied to Way The game plays
Hi @stingbean2,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Completed two objectives and never received rewards
Hi @emilioernestog,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Fifa points not in store
Hi @GHAZOOZI55,Sony region locks DLC, since your PSN account and game version aren't the same you're getting that message. You'll need to reach out to Sony for assistance getting them on the same regi..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Didn’t receive packs after completing objectives
Hi @danmush1234,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Disconnected from the servers after a Fut champions win!
Hi @Maca_880,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to FIFA 20 unable to connect to EA servers
Hi @minikpasa,Can you provide some further information for me, what system are you playing on and what are you doing when you're getting that error message? -EA Cade
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to I am still getting disconnected at end of match
Hi @flyalbert,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
5:30 pm, April 4, 2020 Technical Issues
brocklesnar999 replied to I am still getting disconnected at end of match
I went into my last two fut champs games and it kicked me out of both and now don't have any games remaining can I get my two games added back to my account or not????
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Twitch Linking - no pack
Hi @ThechosenVIE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Sc
Hi @mihajlovic8,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to cant find opponent fifa 20 online?? Baffled
Hi @larrylawclarke1,Sorry for the delay, this still happening? -EA Cade
5:30 pm, April 4, 2020 Technical Issues
blucop24 replied to FIFA 20 unable to connect to EA servers
I'm using a ps4 hand having the same problem, the game freeze at user is connecting to ea servers. I selected Liverpool as fav but isn't working. @EA_Cade
6:00 pm, April 4, 2020 Technical Issues
ARJ1083 replied to Ultimate Team issue
@ARJ1083 I play fifa 20 in pc
6:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to Volta Bugs and Issues
Hi @enyeama1nga,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
6:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to Unable to play FIFA 20 online
Hi @scotbobby,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
6:00 pm, April 4, 2020 Technical Issues
scottyevens93 replied to Can't find opponents on FIFA 20 NINTENDO SWITCH
I am having the same issue - spoke to ea and they were absolutely no use at all. Basically washed their hands saying we aren’t able to help as we can’t troubleshoot Nintendo anyone got ..
6:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to fut weekend
Hi @Kadefrees,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
7:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to blurry players
Hi @Predfighter,That's odd, can you get us a video or a screenshot of this happening? -EA Cade
8:00 pm, April 4, 2020 Technical Issues
Predfighter replied to blurry players
Heres a picture when the goalkeeper kick the ball out ..
8:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to New account can’t create a ea account on fifa
Hi @olly01001,That's odd, can you try changing your DNS address in the network settings to 8.8.8.8 and 8.8.4.4 please and let me know if that helps? -EA Cade
8:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to Unable to login to fifa 20 on xbox
Hi @xxkillakal7,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..
8:30 pm, April 4, 2020 Technical Issues
xxkillakal7 replied to Unable to login to fifa 20 on xbox
Ok, thank you, I will try this and see if it works.
9:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to Can't put players on auction (ultimate team)
Hi @bovernaut,Are the players untradeable by chance? -EA Cade
9:00 pm, April 4, 2020 Technical Issues
Pappeh replied to bday card design not showing
@Pappeh Bump
10:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to Fifa crashed on my last WL game
Hi @DeathWillRemain,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
10:00 pm, April 4, 2020 Technical Issues
DeathWillRemain replied to Fifa crashed on my last WL game
Thank you for the fast response, the game was recorded as a loss even though we didn't even kick-off, in what circumstances is it possible to replay the game? I was really looking forward to that game..
10:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to "Your account does not have required privilege to access feature
@kingdavidd15 I would recommend removing and readding the gamertag via these steps. If that doesn't resolve the issue you'll want to reach out to Xbox support for assistance with your acc..
10:00 pm, April 4, 2020 Technical Issues
danilodzz replied to Hacked account
Hi @crispoolp that is exactly what I did & I had a terrible experience. They told me that my story was “fake” because the hacker used the exact same ip address I’m using to p..
10:30 pm, April 4, 2020 Technical Issues
Rumekinho replied to Change team Fut Team
Hello and some special request can not be raised. We are only three. Is here any solution for us?
10:30 pm, April 4, 2020 Technical Issues
pepevite replied to Disconnection in gameplay
Me too. In fut champions/rivals even in squad battles. Is frustrating very stressful playing like this. In my situation happen by 2 months. EA make something. ..
11:30 pm, April 4, 2020 Technical Issues
flypezo13 replied to Disconnect server
Ea what should do how should i protect my rights you guys even do response! I’m so boring this * it happened again and again! Why ı’m losing my fut champions wins this isn’t right ı don’t wa..
1:30 am, April 5, 2020 Technical Issues
streetgamer_2020 replied to FIFA 20 unable to connect to EA servers
I have the same issues.. where im logged og if ea n i hv too recoonect using r3.. happens to often.. hope ea fix this glitch
1:30 am, April 5, 2020 Technical Issues
calvinhoder replied to banned from the transfer market. incorrectly
@EA_Aljo you really think thats going to help? wow ive dealt with this issue for way too long and it is an unjust ban, how can this not be uplifted instantly?
2:00 am, April 5, 2020 Technical Issues
pillow344 replied to Delay in gameplay, unresponsive players.
Same here, I think they just randomly generate a reasonable ping to show before the game because my connection for the whole year is always 4 bars and ping is always about 34 - 42. But in game, I can ..
2:00 am, April 5, 2020 Technical Issues
sushilbha9874y5 replied to Ea servers
That * happened to me right now as well. I had a chance to get the 24 wins for the objective challenge. I’m freaking pissed. And they said they are open until 11pm but you can’t even chat with the..
2:30 am, April 5, 2020 Technical Issues
sweatysockbob replied to Unable to play FIFA 20 online
@EA_Cade they are never available in Australia...you FAQs dont help...surely you could have someone contact me....to not be able to access playing onlin due to an issue at your end is false advertisin..
4:00 am, April 5, 2020 Technical Issues
jevgcagl replied to iulhhihb
Hi, I did the steps that u wrote on the post but I still have the same problem. Any other suggestion?
5:00 am, April 5, 2020 Technical Issues
Maca_880 replied to Disconnected from the servers after a Fut champions win!
Hi, thanks for the response. it does seems as though any interruption during games online result in a loss, wether that be by fault of the the person or not. This has definitely been a..
5:30 am, April 5, 2020 Technical Issues
Zachyxt replied to Player Career Mode - Changing Role in Edit Pro not working
Hi Cade. I've deleted the Profile and recreated a new game. Result is the same. Just in case of any misunderstanding, I'm referring to "Create Your Pro" in Player Career. Then after the Play..
6:00 am, April 5, 2020 Technical Issues
tommywills555555 replied to Disconnected from the servers after a Fut champions win!
Yep. Me too. 2 wins in a row on fut champs and disconnected after the final whistle. Went down as a loss. Either give me my wins, or fix it.
6:30 am, April 5, 2020 Technical Issues
omar90ss replied to Disconnected from the servers after a Fut champions win!
I actually had the same problem as well ! I was in the middle of the game and suddenly the game's server shut down. Enforcing me to leave Fut, then counted as loss?!! How is that? I want to to be info..
6:30 am, April 5, 2020 Technical Issues
adisselshamaa replied to FIFA20 keep crashing since new update
The game crashes on Xbox One either after opening packs and now during Squad Battles game after scoring a header. It all started after the last update.
7:00 am, April 5, 2020 Technical Issues
adisselshamaa replied to Weekend league game crashed after scoring a header, WHY?
The same thing happened to me 20 minutes ago in Squad battles. right after scoring a header.
7:00 am, April 5, 2020 Technical Issues
ToughCookie2003 replied to Is anything being done about the no loss glitch
I have played every fifa since fifa 12 and I'm a loyal customer. This really just hurts and I feel like for all this loyalty, I get this glitch back in return :/
8:00 am, April 5, 2020 Technical Issues
TenurialEwe440 replied to Is anything being done about the no loss glitch
@ToughCookie2003 This is so annoying and we will proberly never get compensated from ea for this. I complained about this Many times.
8:30 am, April 5, 2020 Technical Issues
SamMarcroft123 replied to CRASHING FROM OPPONENT LEAVING
I closed the application on my playstation and now it’s loaded back up and has given me the win, I waited about 30 mins. Maybe try that and hopefully it won’t give you a loss ..
9:00 am, April 5, 2020 Technical Issues
CarlosChacal69PT replied to CRASHING FROM OPPONENT LEAVING
@SamMarcroft123 Same here friend... From PT... At 00:33 lisbon time
9:00 am, April 5, 2020 Technical Issues
TenurialEwe440 replied to CRASHING FROM OPPONENT LEAVING
@SamMarcroft123 IT happend with me too 30 mins waited now. Should i Just quit. Fifa please stop waistng my time. This happens way to much and it looks like i only have a 50-50 chance of getting my win..
9:00 am, April 5, 2020 Technical Issues
DKNI83 replied to login verification issues
@beefbedouin Not hopeful after reading this 😭 refund the game and psn?
9:30 am, April 5, 2020 Technical Issues
Strike_freeze replied to FIFA 20 UNFAIR FUT CHAMPIONS LOSS DISCONNECT EA SERVER
This needs to be resolved ASAP! THIS IS SO IRRITATING
10:00 am, April 5, 2020 Technical Issues
