List Replies
hernamator replied to Game crashing opening bronze packs
@EA_Cade Would appreciate a response to this as soon as possible. It is unacceptable and please do not link me to the troubleshooting for the error CE-34878-0 It does not wor..
1:30 pm, March 28, 2020 Technical Issues
hernamator replied to Whenever i open a pack/recieve an item my game crashes
Good luck getting an answer EA Cade does not answer to these sorts of posts.
2:00 pm, March 28, 2020 Technical Issues
87FifaBoss87 replied to Whenever i open a pack/recieve an item my game crashes
@ProximatePick38 Same here boss
2:00 pm, March 28, 2020 Technical Issues
ProximatePick38 replied to Whenever i open a pack/recieve an item my game crashes
I'm just stuck now there is nothing I can do to fix it
2:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Searching for opponent
Hi @BenGrigg5,Not showing anything tracked on this on our end, what system are you playing on? -EA Cade
2:30 pm, March 28, 2020 Technical Issues
NandoSalazar082 replied to Having the same problem, it’s kicking me in FUT. says it can’t connect toEAserve
This whole week I didn’t get any coins or packs from the matches, any reason why??
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Kick im champions
Hi @arolisek,Is the game crashing or are you disconnecting? -EA Cade
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Unable to search and connect with friends
Hi @ayniabDan,Apologies, I don't have a Switch with me at the moment to test this but have you tried adding your son as a friend on your profile page on the Switch already? -E..
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Unable to connect to ea server fifa 20 ps4
Hi @samrock81,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to My keyboard controls switch
Hi @Tbeast-D-Gam3r,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to my account was hacked all my tradables players are gone
Hi @denis630,For issues like these you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, were you able to get through? -EA Cade
3:00 pm, March 28, 2020 Technical Issues
simonXI1624 replied to The game crashes every time i score a goal with a cross!
Me too it has just relegated me in div rivals because of this and I was 3-1 up at the time I just scored the 3rd goal and booted me out
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Stuck in two button layout
Hi @PastaPoes,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
3:00 pm, March 28, 2020 Technical Issues
super_superstar replied to Fut champions
Not fair play not fair match-up Your FUT 20 Weekend Champions match-ups are not fair play -- the opponents are professional players , match the professionals versus professionals , we ..
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Connecting to EA Servers
Hi @kanabardev,What system is this happening on? -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to FUT Champions Connectivity
Hi @berkdoker,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to fifa 20 fut champion weekend
Hi @Nash0410,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
3:30 pm, March 28, 2020 Technical Issues
super_superstar replied to fifa 20 fut champion weekend
Not fair play not fair match-up Your FUT 20 Weekend Champions match-ups are not fair play -- the opponents are professional players , match the professionals versus professionals , we ..
3:30 pm, March 28, 2020 Technical Issues
Tbeast-D-Gam3r replied to My keyboard controls switch
I deleted my profile settings from the FIFA 20 save directory and that seemed to solve the problem, however, I tried this yesterday by deleting my whole save data, but it didn't work so I'm not sure i..
3:30 pm, March 28, 2020 Technical Issues
super_superstar replied to Fut championship
Not fair play not fair match-up Your FUT 20 Weekend Champions match-ups are not fair play -- the opponents are professional players , match the professionals versus professionals , we ..
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Fifa 20 pro clubs disconnect before selecting kits
Hi @olejakadudu7fold,I've seen this happen before with specific boots/kits combos. Can you try changing your kits and boots please? -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Control settings messed up only for FUT
Hi @commonjae,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to My stamina bar
Hi @ffdert567bv,Do you have it set to display? From the in game pause menu settings it's under Visual. -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Please help - Unable to connect to the Ea Servers Fifa 20
Hi @snowingearth,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Game crashes on all platforms when scoring from a cross.
Hi @Petoes_K,Is this a header from a cross or any cross goal? This isn't happening to all players is why I'm asking. -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to screen showing appear to be damage and cannot be used
Hi @Ruiz020609,Can you press cancel on that screen? You should be able to load the game still. -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Urgent Help, this is beyond a joke now
Hi @Jullz141274,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to couch play crashes
Hi @sezza_w_bd11,That's odd, what system is this happening on? -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Matchmaking problem
Hi @NaGur2,Do you have location based matchmaking enabled in Customise - Online settings? -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to FIFA 09 player
Hi @dante2564,I'm showing that you received and opened the pack for that challenge. -EA Cade
3:30 pm, March 28, 2020 Technical Issues
fordeyx replied to Fifa 20 pro clubs disconnect before selecting kits
@EA_Cade Could having the same number as a teammate be the problem aswell
4:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Re: Freeze on connecting to EA servers?
Hi @chadic06,I've split your post off here as the thread you were in was quite old. Can you attempt to connect via a hot spot please? It sounds like something on your ISP side is blocking you from loa..
4:00 pm, March 28, 2020 Technical Issues
chadic06 replied to Re: Freeze on connecting to EA servers?
@EA_Cade Thank you for coming back to me.Yes It finally worked!! Thank you for your help!!Stay safe
4:00 pm, March 28, 2020 Technical Issues
yourijwh replied to Game crashes on all platforms when scoring from a cross.
Happened to me in squad battles and weekend league on ps4. Already happened with a r1 cross and a normal cross
4:00 pm, March 28, 2020 Technical Issues
eggielfc replied to Fut championship
Hello again I'm asking why am I being punished for EA servers going down its hard enough to win on the FUT championship as it is without being robbed of it when you are winning 3 times this happened n..
4:00 pm, March 28, 2020 Technical Issues
Str8hii replied to Fut championship
@super_superstar Its not that once you go past 5 wins you start getting matched up with people who live far away and they get connectivity advantage , passing starts getting delayed , players start to..
4:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Can’t activate profile
Hi @ygorcomy,This is the English Answers HQ board, can you please fully translate the text in your image so we can better assist? -EA Cade
4:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Having the same problem, it’s kicking me in FUT. says it can’t connect toEAserve
Hi @NandoSalazar082,Can you tell us what system this is happening on? -EA Cade
4:00 pm, March 28, 2020 Technical Issues
DAXLB replied to Head goal problem
Is the fifth time in a few days that happens to me in FUT! every time I score through a cross, the game freezes and crashes! And, of course, when I re open the game, I take the defeat. I tried also to..
4:00 pm, March 28, 2020 Technical Issues
BiH92_Dzeko_11 replied to Head goal problem
Same problem here Gave away 3 WL wins away. only solution to give up scoring from crosses which sometimes happens automatically just frustrating overall
4:00 pm, March 28, 2020 Technical Issues
Mstieg005 replied to Game Crashes When Scoring From A Cross
On ps4 there seems to be a bug where at times if you score a goal using any variation of a cross, in the air, on the ground whatever it might be the game crashes and you get an error notification. I w..
4:30 pm, March 28, 2020 Technical Issues
colternunn replied to Game Crashes When Scoring From A Cross
In two straight FUT Drafts, my game has crashed upon scoring a headed goal from a corner the instant the ball crosses the goal line. I know it is not a connectivity issue or an issue with my system, a..
4:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Game Crashes When Scoring From A Cross
Thanks all, I'll see that it gets to the right teams. -EA Cade
4:30 pm, March 28, 2020 Technical Issues
sceimpit00w replied to Game Crashes When Scoring From A Cross
I’ve had the same problem in fut champions on my first game i’ve played today. After 10mins I scored a header from corner (1-0) but then I got blue screen which said a problem had occured. I logge..
4:30 pm, March 28, 2020 Technical Issues
mose0390 replied to Game Crashes When Scoring From A Cross
I've had the same problem it has just happended again now March 27th at around 16.15pm I crossed the ball headers it as it was about to cross the line blue screen with the same error code as posted th..
4:30 pm, March 28, 2020 Technical Issues
r4vzthunder replied to Game Crashes When Scoring From A Cross
Every time i score a header i get kicked out of the game, i get an error. This happened to me in 2 draft finals while i was winning both so i hope that ea will give me my packs for winning the drafts...
4:30 pm, March 28, 2020 Technical Issues
DAXLB replied to Game Crashes When Scoring From A Cross
Is the fifth time in a few days that happens to me in FUT! every time I score through a cross, the game freezes and crashes! And, of course, when I re open the game, I take the defeat. I tried also to..
4:30 pm, March 28, 2020 Technical Issues
BiH92_Dzeko_11 replied to Game Crashes When Scoring From A Cross
Same problem here Gave away 3 WL wins away. only solution to give up scoring from crosses which sometimes happens automatically just frustrating overall
4:30 pm, March 28, 2020 Technical Issues
pat0kat07 replied to t fifa 20 ultimate team hacks and sold all players
Please tell me what they do with your players, if they give you back or no . I got same problem, someone hacked my account and sell my players which I take on transfer list to selling them and next mo..
5:00 pm, March 28, 2020 Technical Issues
