List Replies
EA_Aljo replied to How do I know if my ban is permanent
Hi there, @mystictoon. Normally, you would receive an email from us stating the details of the ban. You can also contact @EAHelp through Twitter or open a case with a live support adv..
3:00 pm, March 10, 2020 Technical Issues
abood202000 replied to Connection is lost
Thanks for helping ...I play fifa 20, and everytime i play online they kick me out of the server whether it is wirless or wired, they automatically put me in a south Europe servers and i am in egypt.
3:00 pm, March 10, 2020 Technical Issues
EA_Aljo replied to Opponent Quit, match lost and no objectives received
Hi there, @daze15. I'm really sorry for the frustration! How frequently are you disconnecting from matches?
3:00 pm, March 10, 2020 Technical Issues
EA_Aljo replied to Premier League overlay
Hi there, @chrhau1991. Does this overlay stay on for the entire match?
3:30 pm, March 10, 2020 Technical Issues
chrhau1991 replied to Premier League overlay
Hi, yes It has been happening on off for a fee games. I've just started 2nd season and it has been for the first 3 games. Shows the same overlay in the Super Cup final and the FA Cup final toAlso the ..
3:30 pm, March 10, 2020 Technical Issues
EA_Aljo replied to Coins
Hi there, @Matty_Reed19. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Tha..
4:00 pm, March 10, 2020 Technical Issues
Allexyhno replied to Cosntant presure glitch
Any chance for have a response from EA ? Is really annoying when you see people abuse this glitch and on top of that you feel your players reactions are very very low they dont react at all
4:30 pm, March 10, 2020 Technical Issues
CRAZYPUPU replied to Horrible Gameplay
I've spoken to several tech guy and everyone said EA touched something in the gameplay with last few updatesIts literally unplayable right now , I am a Gold 2-1 player but this week I reached Bronze 1..
5:00 pm, March 10, 2020 Technical Issues
daze15 replied to Opponent Quit, match lost and no objectives received
It’s not very often that I am disconnected from matches. It’s definitely not my connection. It’s almost as if opponents hack the game. It’s just really frustrating when you put in your t..
5:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to disconnection from ea servers
Hi @Manilos43,Sorry to hear it, what system is this happening on? -EA_Cade
5:30 pm, March 10, 2020 Technical Issues
EA_Cade replied to Rewards claimed in Fifa 20 companion dissapeared
Hi @jonathan0489,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to fifa 20 squad battles glitch
Hi @Naiyon41,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to ultimate team connection lost !!!!
Hi @Axeger_85,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to Sbc moderator mistake
Hi @jlisac,You currently need to complete the National Pride SBC's on the console and not the app, we're aware and working on a resolution. -EA_Cade
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to Cosntant presure glitch
Hi @Allexyhno,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to Fifa 20 Recent games does not show. Crashes game.
Hi @terpsman184,Sorry to hear it, what system is this on? -EA_Cade
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to Deleting backup
Hi @shafyvkd2011,Sorry for the delay, the data for FUT is stored on our side so you won't lose anything by deleting it from your PS4 unless you delete your actual team from inside FUT. ..
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to Fut 20 special card get grey and not found
Hi @GaborPika,You can still use those items, it's just not loading the special art assets. Try backing out and then going into FUT again please. -EA_Cade
6:00 pm, March 10, 2020 Technical Issues
Naiyon41 replied to fifa 20 squad battles glitch
Tried the repair option, now there is only a goal keeper on the away team. Away team can't kick off as no player to pass too...
6:30 pm, March 10, 2020 Technical Issues
EA_Cade replied to Fifa 20 crashing when entering match on pro clubs
Hi @OIs18,I've seen this happen with certain boots/kits in game. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
6:30 pm, March 10, 2020 Technical Issues
EA_Cade replied to Wrong player packed
Hi @0riginaI_k,I'm showing that you last packed Carvajal on the 3rd of March, 1 day before TOTW released. -EA_Cade
6:30 pm, March 10, 2020 Technical Issues
EA_Lanna replied to Banned account
Hi @Ndrx21, If you feel your EA Account has been compromised, please get in contact with our Support team directly and asap! You can reach them here by sending in a Help ticket: ht..
7:00 pm, March 10, 2020 Technical Issues
Rahmanesy1 replied to Fut 20
@EA_Aljo All good afterwards thank you
7:30 pm, March 10, 2020 Technical Issues
EA_Cade replied to Can't play to the game on PC
Hi @dimdihadi,Sounds like the game is still installing. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
8:00 pm, March 10, 2020 Technical Issues
coldishking replied to Horrible Gameplay
@KhumukchamA If EA could pls give us the previous update or something better than what we have at the moment,because this new update is upsetting us,and if it could be before fut champions it will be ..
8:00 pm, March 10, 2020 Technical Issues
KhumukchamA replied to Horrible Gameplay
@coldishking indeed!! it is just pointless with all these buffed up players such as 99 pace n you cant even run pass 67 pace defenders it gets ridiculous. only works if u invest loads if money it seem..
8:30 pm, March 10, 2020 Technical Issues
Ndrx21 replied to Banned account
“Hello,We received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision.Please do not expect ..
8:30 pm, March 10, 2020 Technical Issues
chipper10243 replied to ultimate team connection lost !!!!
Spoiler (Highlight to read)Spoiler (Highlight to read) These advisors keep asking dumb questions about your console and what connection you use like the problem had anything to do with yo..
10:00 pm, March 10, 2020 Technical Issues
ridzig replied to Ea servers disconnects after game ends
It s happening about 10 days with me
1:30 am, March 11, 2020 Technical Issues
dimdihadi replied to Can't play to the game on PC
still can't play after i try the steps
4:00 am, March 11, 2020 Technical Issues
Erick623 replied to ultimate team connection lost !!!!
@Axeger_85 I also keep getting disconnected from matches and I know my internet is good because when I play other games or use my phone there is no internet errors it’s just when I play fifa 20
8:30 am, March 11, 2020 Technical Issues
drbunee replied to Connection lost every 5-6 matches
@EA_Joz @EA_Mat @EA_Zoe @EA_Eve @EA_Kat @EA_Guy @EA_HLT @EA_Mai @EA_Tom @EA_Eric @EA_Nils
10:00 am, March 11, 2020 Technical Issues
darkglflord replied to Opponent rage quits giving me a loss in FIFA 20 Division Rivals
@wbp_nz Or they pause and quit when they are losing
12:00 pm, March 11, 2020 Technical Issues
madhattesthatter replied to Division Rivals - can't finnish the match
@racekjurek14 todays patch broke the gameEA why arent you addressing this? Tweet it out , post forums whateverJust lost my 6-0 squad battle points with ultimate becuase of this ,....
12:30 pm, March 11, 2020 Technical Issues
dziva94 replied to Division Rivals - can't finnish the match
same thing for me. squad battles, draft, rivals when I finnish the match servers just disconnect... ea fix it
1:00 pm, March 11, 2020 Technical Issues
oren132 replied to Division Rivals - can't finnish the match
Same with me.Every time I finish a game in Division Rivals i get the error: "Could not process your request currently",and then I immediately get disconnected from fut.Why EA are not addressing this s..
1:00 pm, March 11, 2020 Technical Issues
EA_Barry replied to Issue : unable to log into my ultimate team
@adityagadhavi67 There are multiple reasons you could be seeing that error, please see the following link for info on those: https://help.ea.com/en-us/help/faq/not-able-to-connect-..
1:30 pm, March 11, 2020 Technical Issues
marcursT replied to Can't play to the game on PC
I got kicked out of fut after game ends. Got 0 pts for squad battles please help
1:30 pm, March 11, 2020 Technical Issues
insanityse replied to Can't play to the game on PC
Same thing happened to me but it somehow opened and now every game of division rivals ,i get disconnected at the end of the game even when I win. This cost me 12 disconnects after a win.
1:30 pm, March 11, 2020 Technical Issues
joaog09 replied to Division Rivals - can't finnish the match
Same for me, two games, two disconnected at the end...
1:30 pm, March 11, 2020 Technical Issues
joaog09 replied to Ea servers disconnects after game ends
@Galatasarayy98 I play 2 games today, i won 2, but at the end of the game I was disconnected and i get a loss ...
1:30 pm, March 11, 2020 Technical Issues
EA_Cade replied to Another patch introducing more issues...
Hi @CurvelessSphere,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
2:00 pm, March 11, 2020 Technical Issues
EA_Cade replied to Fut 20 Captcha
Hi @LomachenkoSimba,What exactly is happening with the captcha? Can you post a screenshot? -EA_Cade
2:00 pm, March 11, 2020 Technical Issues
EA_Cade replied to March twitch prime rewards
Hi @Nung24,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:00 pm, March 11, 2020 Technical Issues
EA_Cade replied to fifa20 closing
Hi @antilatrina33,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_ClearHave you also tried repairing the game by right clicking it in the Orig..
2:00 pm, March 11, 2020 Technical Issues
ismailbbyigit replied to Connection lost every 5-6 matches
happened after today's update !
2:00 pm, March 11, 2020 Technical Issues
zenabitnasbor10 replied to Issue : unable to log into my ultimate team
For the past week, every time I get on fifa it gives me an “ea.com unable to connect” message however It lets me log in to FUT anyway. I had disconnects after I had won WL matches (On 3-6-2020) . ..
2:00 pm, March 11, 2020 Technical Issues
EA_Cade replied to Game Disconnecting at End of Match
Hey all, If you could, please respond here with the following information to assist with the investigation into this issue. UserIDPlatformISPTimestamp of your last disconnectWhat mode you were playing..
2:30 pm, March 11, 2020 Technical Issues
ridzig replied to Game Disconnecting at End of Match
It s happening about 10 days with me
2:30 pm, March 11, 2020 Technical Issues
NikosAdventure16 replied to Game Disconnecting at End of Match
I cant conect to the ea servers
2:30 pm, March 11, 2020 Technical Issues
