List Replies
drone-dog94 replied to Fifa 20 servers that are the nearest to Toronto?
@R0ss0ner01899 Hi did you get this sorted I can’t play a game without this lagging out and it doesn’t sign me out of ultimate team just ends the game then says ea is reviewing it really need help!..
6:00 pm, March 6, 2020 Technical Issues
kiewilliams918 replied to Pre order packs
Thank you for the response. i don’t recall ever receiving those packs. As I said, weekly I received 5 rare gold packs but that was it. Cheers!
6:30 pm, March 6, 2020 Technical Issues
shaundoug replied to fut slow loading page's sbc menus and stuff since 6pm
happening on transfer list too
6:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to I am wabt mt clad fifa 20 Ultimit
Hi @Thethif7803,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Fifa 20 accoint log in issue
Hi @shadowknight6736,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields..
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to FUT Champs disconnection
Hi @Cudder808,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to FIFA 20-Crashing (online matches)
Hi @BrianTeam44,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Fifa 20 kit number glitch solved
Hi @VersileHD,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
pehorts replied to fut slow loading page's sbc menus and stuff since 6pm
All FUT 20 menu's taking ages to load, I tried to play a game only to be crashed out with a message, failed to connect to servers. looks like the servers have gone down again, why is this happeni..
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to fut slow loading page's sbc menus and stuff since 6pm
Being tracked currently. -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Fifa 20 crashing mid game
Hi @juroy18,Sorry to hear it. Is your game physically crashing or just disconnecting you? -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to why are the ea servers always going down every 3 days
Hi @bozoman134,Are you having trouble connecting currently? There was a spike in traffic about 30 minutes ago but I'm not showing an outage. -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to missing fifa 20 pack
Hi @rafaellavoura,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, March 6, 2020 Technical Issues
SirBaggi replied to Shapeshifter barta objective bug...
@gyenizsegab same happened to me
9:00 pm, March 6, 2020 Technical Issues
eRJuaki replied to Please help?! Cant Trade in FIFA
What?? Are you telling me that i’ve been blocked by a bot? The same happened to me i cant trade right now on Ultimate and i bought the game just days ago!! I’ve been trading a lot yes, and? So wha..
9:00 pm, March 6, 2020 Technical Issues
VersileHD replied to Fifa 20 kit number glitch solved
Just one thing because I am very curious was the dribbling trait supposed to be in the game as u unlock it via accomplishments after completing 10 ball challenges or was it accidentally left out of th..
9:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to App Not working properly
Hi @lipp1833,That's usually a desync between the app and the game squads. Can you try connecting to the console version of FIFA and then using the app again? -EA_Cade
9:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Fifa 20 stuck on loading screen
Hi @coolguylife,Can you run through these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database please and get back to us? -EA_Cade
10:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to FUT champion - losing connection
Hi @Ezquerro11,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
10:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to I didn't receive my division rivals rewards
Hi @pepe1366,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to Game won't install on my Xbox!
Hiya @dazmurph. Xbox support has an article up here with some steps on this error code. Can you run through them and get back to us? -EA_Cade
10:30 pm, March 6, 2020 Technical Issues
wlf723 replied to FIFA 20 (PS4) FPS drop when kick off or goal kick
Hi EA_Cade,I turned Game Mode on.It is ok now. Much better. Thanks! wlf723 View in thread
11:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to FIFA 20 (PS4) FPS drop when kick off or goal kick
@wlf723 Heya, can you tell me the make and model of your monitor/TV screen please so we can look into this further? -EA_Cade
11:00 pm, March 6, 2020 Technical Issues
FashionKilla35 replied to FIFA 20 (PS4) FPS drop when kick off or goal kick
Hi can u help me please,i have the same problem,my tv:Samsung QLED QE55Q67RATI try to play with game mode on/off but it’s doesent matter,fps drop whatever i do
11:00 pm, March 6, 2020 Technical Issues
lipp1833 replied to App Not working properly
Fixed it thank you. Only other issue I have is that before starting it always says I need to update and reatart
11:00 pm, March 6, 2020 Technical Issues
Ezquerro11 replied to FUT champion - losing connection
@EA_Cade"Your second hop also has some extreme variance in it"can you explain what you mean, please
12:00 am, March 7, 2020 Technical Issues
ameerez0502 replied to Fifa 20 does not connect to EA Server after installation of Companion
I have the same problem. Any solution for this? Tried the liverpool one, didnt work for me.
12:00 am, March 7, 2020 Technical Issues
lalitj03 replied to Career mode Stamina (FIFA 20)
@EA_Cade this problem still persist. I am playing with Man city in career mode.
1:00 am, March 7, 2020 Technical Issues
Riodbrasil replied to I was winning in futdraft and I got disconnected and I lost
yes , it is the first time that happens and I am trying the link that you just sent and I will let you know if I get a solution , thanks you for taking your time to help !
2:00 am, March 7, 2020 Technical Issues
Mikimuster3 replied to Money back
Check to see if you can get a refund right here: https://help.ea.com/en/refund/ Other official links on refund & cancelations Topic: https://help.ea.com/en-us/help/account/returns-and-cance..
10:30 am, March 7, 2020 Technical Issues
jc5620 replied to Transfermarket connection failure
Who used my ID instead to change security and passwords, and since then the transfer market has been limited. I want’t buy some item....... but trasfermarket close please..
10:30 am, March 7, 2020 Technical Issues
EA_Barry replied to FIFA 20 Corrupted Data PS4
@MihaiBwz No that is not the reason you are seeing that error. It does seem like the download/installation is corrupt. Please go ahead and delete and redownload as stated in..
11:30 am, March 7, 2020 Technical Issues
MihaiBwz replied to FIFA 20 Corrupted Data PS4
@EA_BarryThank you for your answer on this !Unfortunately, I deleted the game and erased it’s data like 5 times now and the only progress seen is that I got in a Squad Battles Match for 15 seconds t..
11:30 am, March 7, 2020 Technical Issues
charlmann replied to FIFA 20 Corrupted Data PS4
Every time I go to download the fifa 20 trial it says error the file is corrupt try uninstalling and re installing, anyone know why this is happening and what to do? Please help
11:30 am, March 7, 2020 Technical Issues
Zodelo replied to FIFA 20 Corrupted Data PS4
Hello, I bought EA Access so i could have the 10 hours of playable time and everytime i download the trial FIFA 20 it downloads but when it opens, the ps4 closes the app saying the data is corrup..
11:30 am, March 7, 2020 Technical Issues
Mguzman1108 replied to FIFA 20 Corrupted Data PS4
@MihaiBwz @Zodelo Try this steps it might help with this corrupt data error; Turn off the PS4 completelywhen the device is off press and hold the power button. Release it after you’ve..
11:30 am, March 7, 2020 Technical Issues
EA_Cade replied to FUT champs problems
Hi @bighoss9595,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
4:30 pm, March 7, 2020 Technical Issues
EA_Cade replied to Server disconnecting after every match
Hi @aenima6969,What system is this happening on? -EA_Cade
4:30 pm, March 7, 2020 Technical Issues
Egbiestar replied to Ea server disconnected 89th minute on fut champs when winning
@The_TBL Had the exact same problem, don't bother posting here I've had my topic for like 4 weeks and I didn't get any respond. Servers are awefull I'm lagging so hard..n
4:30 pm, March 7, 2020 Technical Issues
The_TBL replied to Ea server disconnected 89th minute on fut champs when winning
All they would have to do is see I was 4-2 and five me the win absolutely disgraceful
4:30 pm, March 7, 2020 Technical Issues
bighoss9595 replied to FUT champs problems
Any answers to the problem in game quality at all ?
5:00 pm, March 7, 2020 Technical Issues
Guteekk93 replied to Gameplay
No buddy they don’t care at all, until all them ... still buying packs andkeep bringing money to Canadian “company”
5:00 pm, March 7, 2020 Technical Issues
EA_Cade replied to Fifa 20 Online - Game turns off
Hi @Zlatan_McGregor9,Sorry to hear this, what platform are you playing on? -EA_Cade
5:00 pm, March 7, 2020 Technical Issues
mynameisearle85 replied to Fut champs
Am just going to play for fun every other week cant be done with the stress its no fun at the moment and they most be something in it as plenty people are saying the same thing and some are jumping sh..
5:00 pm, March 7, 2020 Technical Issues
aenima6969 replied to Server disconnecting after every match
@EA_CadePS4In fact when I first load up Fifa it says servers are not available and I have to manually connect with the controller as well. My internet connection is working fine.
5:00 pm, March 7, 2020 Technical Issues
ROBERTGOALWRIGHT replied to Ea server disconnected 89th minute on fut champs when winning
@Egbiestar I am 2-10 with 7 disconnects I’m so tired of this game
5:00 pm, March 7, 2020 Technical Issues
EA_Cade replied to expired contracts for Players card
Hi @JojoEisa,I don't believe this is anything serious, I've seen this happen before with Loan players. Thanks for the report though, I'll make sure it's looked into to be sure. ..
5:00 pm, March 7, 2020 Technical Issues
EA_Cade replied to FIFA 20 keep connecting to ea server (PS4)
Hi @reyng02332,Can you try changing your console DNS to the Google or OpenDNS/connecting via hot spot please? Sounds like you aren't able to accept the EULA and TOS agreements for some reason which is..
5:30 pm, March 7, 2020 Technical Issues
EA_Cade replied to Account transfer- From origin to xbox
Hi @spinacz14, There is currently no way to transfer your FUT content between platforms. -EA_Cade
5:30 pm, March 7, 2020 Technical Issues
