List Replies
EA_Cade replied to Squad battles
Hi @Rahmanesy1,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
10:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to I won a Division Rivals match and got a DNF.
Hi @PhanTastik377,If you were disconnected from a game session any objectives completed or progressed during that session won't count I'm afraid. You'll need to replay the objectives for them to count..
10:30 pm, March 3, 2020 Technical Issues
jurekvaldez replied to Weekend league wins counted as loss
I have the same problem, FIFA in PC is very bad too many cheaters ... do something with this
11:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to Shapeshifter barta objective bug...
Hey all, I'm not seeing any trending issues related to these objectives. In order to get this reviewed we'll need to see a video of you completing the objectives in game and that they aren't being cou..
11:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to I received the wrong packs for my squad battles rewards
Hi @kylelochan,I'm showing that you finished Gold 2 and received the appropriate rewards. -EA_Cade View in thread
11:00 pm, March 3, 2020 Technical Issues
ballbag370 replied to Training
I have deleted all the other stuff and I will let you know if it happens again. Thanks
12:00 am, March 4, 2020 Technical Issues
jimmarshall replied to Training
my team is supposed to be in the CL this season....but no games are scheduled. how can i fix this?
12:30 am, March 4, 2020 Technical Issues
AndrewWiggin41 replied to Ps4 stuck at title screen
System is also up to date. Here is a picture of the screen ..
1:30 am, March 4, 2020 Technical Issues
PhanTastik377 replied to I won a Division Rivals match and got a DNF.
The match was over. I did not get disconnected in the middle of the match. How is this happening with so many years of development in the FIFA franchise? There are simple programs th..
2:00 am, March 4, 2020 Technical Issues
label678 replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used
Every time I load up fifa I get the same message “EAS Fc catalogue update 1 appears to be damaged and cannot be used” can anyone help ? Tried clicking cancel and just will not let me load up game&..
9:30 am, March 4, 2020 Technical Issues
bergendisz replied to National Pride SBC bug
@EA_CadeHi,I have the same issue with all 4 squads, and I am not able to submit it on console. what is the solution?
9:30 am, March 4, 2020 Technical Issues
jonathanstorey replied to Really disappointed with EA servers
I finally get back in and I get this message. "It seems that you disconnected from your last online match. Disconnecting from matches affects your "Did not Finish [DNF]" Modifier, which red..
10:00 am, March 4, 2020 Technical Issues
JoySt1cKRoy replied to Really disappointed with EA servers
@jonathanstorey It doesn't really matter, they won't give a ****
11:00 am, March 4, 2020 Technical Issues
abdohammam replied to Weekend league wins counted as loss
What are the factors that let wins counted as losses?The match is completed , some loading before showing me the results then I'm back to the FUT menu and find myself lose the match !Please note that ..
11:00 am, March 4, 2020 Technical Issues
GameplayerPAD replied to PC：Game crashs when loading division rivals opponent's squad
@davidcai1111 Same here, on PC as well. I opened a topic just now.
12:30 pm, March 4, 2020 Technical Issues
GameplayerPAD replied to You lost connection to your opponent.
@mirelionut95 Same problem, but for me it's just before the match, after that lobby menu. I opened a thread as well.
12:30 pm, March 4, 2020 Technical Issues
Allexyhno replied to Ball overload and fitness
Same here , they just activate when dont ha e posesion of the ball and they take off when they win the ball and stamina is still good on the end of the game , in my opinion is uselesa patch , EA..
2:00 pm, March 4, 2020 Technical Issues
jonathan_storey replied to Really disappointed with EA servers
I finally get back in and I get this message. "It seems that you disconnected from your last online match. Disconnecting from matches affects your "Did not Finish [DNF]" Modifier, which red..
2:00 pm, March 4, 2020 Technical Issues
MrBluezman replied to FIFA 20 Exits to Desktop with No Error
Hi, after the game update today, the issue appears to have gone away. (fingers crossed)
2:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to Problem in ultimate team
Hi @MHD9JR,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..
3:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to FIFA 20 graphics issues
Hi @HR1993O,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
3:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to Ball overload and fitness
Hi @mellis23,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:30 pm, March 4, 2020 Technical Issues
EA_Aljo replied to Full 6 days no fifa
Hi there, @LeedsUFC1 Have you tried the steps listed below? Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate..
4:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to No Opponents found for all the online modes in Ultimate Team on PS4
Hi @amalvm007,Sorry for the delay, is this still happening? -EA_Cade
4:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to You lost connection to your opponent.
Hi @mirelionut95,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to PC：Game crashs when loading division rivals opponent's squad
Hi @davidcai1111,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
4:00 pm, March 4, 2020 Technical Issues
80442294 replied to Pro clubs stamina draining way faster
У меня тоже к 70й минуте все игроки красные по выносливости, хотя перед матчем делал всем выносливость 99. К 90 ми..
5:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to I can not start fifa
Hi @Fraudini-5,Odd, can you try fully powercycling the console by holding the power button on the console for 12 seconds and let me know if that resolves it? -EA_Cade
6:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to Sub accounts
Hi @JamieQ17,Can I get the PSN ID/Gamertag that can't connect? -EA_Cade
6:30 pm, March 4, 2020 Technical Issues
Osbrx replied to I can not start fifa
@EA_Cade hiya, I have the same issue, I tried a soft reset of the xbox and it still happens.Any ideas?Thanks
8:30 pm, March 4, 2020 Technical Issues
Fraudini-5 replied to I can not start fifa
@EA_Cade Thx for your help, but stil not working....
9:00 pm, March 4, 2020 Technical Issues
gaj0sab replied to I can not start fifa
Hello I have the same problem I can't log in to Tut mode. The problem is that I am not interested in recommending EA forum staff, because I did not cause these problems, on the contrary I paid for the..
9:30 pm, March 4, 2020 Technical Issues
Rahmanesy1 replied to Squad battles
It happened after the final whistle
10:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Screen overlay will not go away
Hi @glass6,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
10:30 pm, March 4, 2020 Technical Issues
glass6 replied to Screen overlay will not go away
I was able to start a game and get rid of it by escaping out of the pregame graphics. It happened specifically in Career mode when talking about a player considering retirement. I will try..
10:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to Disconnected at the end of every game and getting a loss
Hi @corsamayorr,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
10:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to From ps4 to PC
Hi @A7mad7abib007,Your EAFC level and FC coins transfer between accounts linked to your Origin ID, but your Coins, Points and items will not. -EA_Cade
11:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Transfer market freeze cost me 200000 coins
Hi @raybuff91,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the t..
11:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Unstable FPS and speed up lag
Hi @Jleach777,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade
11:00 pm, March 4, 2020 Technical Issues
raybuff91 replied to Transfer market freeze cost me 200000 coins
Hi there , I understand that , I wasnt on the companion app I'm actually on the xbox . I believe it has bought the item for the price the seller has listed it at , my concern is that I physically didn..
11:30 pm, March 4, 2020 Technical Issues
A7mad7abib007 replied to From ps4 to PC
but why? isn't there any solution for this? it's pointless to me it's the same account!
11:30 pm, March 4, 2020 Technical Issues
PhanTastik377 replied to A completed 5-0 win on legendary becomes 0-3 loss because of disconnection.
This happened again. This is getting worse. Two of four matches results in 0 points because of server disconnects. I won the match 3-1 and I get the message "The EA server is unable ..
4:00 am, March 5, 2020 Technical Issues
PhanTastik377 replied to Squad battles
What's the point of having this mode available when EA can't keep random disconnects from happening. Why are we wasting time playing this mode, when it's not working? EA should turn off its Squa..
4:00 am, March 5, 2020 Technical Issues
TrippleN7 replied to FIFA 20 Exits to Desktop with No Error
me too ..
4:00 am, March 5, 2020 Technical Issues
corsamayorr replied to Disconnected at the end of every game and getting a loss
@EA_Cade I appreciate your quick reply however allow me to say this: I’ve been checking the #fifa20 on twitter every single day for the past 3 weeks, and everyday it is filled with people reporting ..
10:00 am, March 5, 2020 Technical Issues
HashtagStackin replied to I didnt get my FUT champs rewards.
I received my division rivals ones but I have not received my FUT champs. This isn’t the first time...
3:00 pm, March 5, 2020 Technical Issues
EA_Cade replied to My squad players lost
Hi @swiftoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, March 5, 2020 Technical Issues
EA_Cade replied to pro clubs max players
Hi @Relusobi,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
4:00 pm, March 5, 2020 Technical Issues
