List Replies
EA_Cade replied to Fifa 20 Glitch career mode
Hi @LOLaLOTlol,This is being investigated by the FIFA team now, apologies for the frustration. -EA_Cade
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to FUT draft lost connection
Hi @Georgeyboy1123,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to Lost points in squadbattle.
Hi @dicken79,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
2:30 pm, February 20, 2020 Technical Issues
ZouhairGrimech replied to didn’t receive my twitch rewards
Hi like two seconds ago i claimed the twitch prime pack using my twitch prime account but i didnt receive any pack in my store please help
2:30 pm, February 20, 2020 Technical Issues
Nukketz replied to didn’t receive my twitch rewards
@ZouhairGrimech same there must be something wrong
2:30 pm, February 20, 2020 Technical Issues
kolxxxx replied to PLEASE EA FIX YOUR SERVERS NOW!!!!!!!!!
they are too greedy for that.
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to Running Slow on TV with 144hz Screen Connected
Hi @silkwormdj,That's really strange, what's your resolution set at? -EA_Cade
3:00 pm, February 20, 2020 Technical Issues
EA_Cade replied to Game closes after match
Hi @ic0nicttv,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade
3:00 pm, February 20, 2020 Technical Issues
EA_Cade replied to FIFA20 SBC Issue
Hi @KelvinShi0327,If you completed the League SBC before the new player was available yesterday at 6 PM GMT you won't be able to pick him, this is the same across all League SBC's. ..
3:00 pm, February 20, 2020 Technical Issues
EA_Cade replied to Loss of coins
Hi @x-podger-x,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 20, 2020 Technical Issues
EA_Cade replied to I'm stuck on the menu screen
Hi @Strainedsheep,Sorry to hear this! Which menu screen are you stuck at? -EA_Cade
3:00 pm, February 20, 2020 Technical Issues
dicken79 replied to Lost points in squadbattle.
Ok. But when the game was done the result were 3-0 too me so cant see how I can get the loss. It,s the servers Fault that I lose so how can I prevent it too happen more times?
4:00 pm, February 20, 2020 Technical Issues
EA_Cade replied to FUT 20 Friendlies Issue
Hi @zelziusch,That usually indicates an issue with your privacy settings or that one of you is on IPv6. If you can matchmake with randoms but not that friend specifically one of you is on IPv6 and nee..
5:30 pm, February 20, 2020 Technical Issues
silkwormdj replied to Running Slow on TV with 144hz Screen Connected
The TV res I've usually played at is 4k @60hz (3840 x 2160) but I even took it down to 1080 and it was the same. Game setting resolution is 2k...
5:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to Unable to connect to EA server on PS4
Hi @RiSa_Sa_ZR,Sorry to hear it. Where exactly are you getting hung up? -EA_Cade
6:00 pm, February 20, 2020 Technical Issues
zelziusch replied to FUT 20 Friendlies Issue
The thing is he can matchmake with randoms and I can too.
7:00 pm, February 20, 2020 Technical Issues
RiSa_Sa_ZR replied to Unable to connect to EA server on PS4
I couldn’t connect to EA in fifa 19 & 20
7:00 pm, February 20, 2020 Technical Issues
d34n0k3nt replied to One to watch pepe still 85 rated?
Yea it had now thanks @EA_Cade View in thread
8:00 pm, February 20, 2020 Technical Issues
andreis1796 replied to Offside Glitch?
And another one. https://www.youtube.com/watch?v=2I5MNgPrAVw
8:00 pm, February 20, 2020 Technical Issues
iC0NiC_TTV replied to Game closes after match
@EA_Darko Should i post the XxDiag post?
8:30 pm, February 20, 2020 Technical Issues
M-Millionth replied to Unable to connect to EA server on PS4
I have the same issue and have ps +
9:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to Been relegated without reason
Hi @gogoasa3,You've only played 8 games, I don't think you were in Division 4 mate. -EA_Cade
9:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to Unable to Conner to EA servers
Hi @M-Millionth,Try again now please. -EA_Cade
10:00 pm, February 20, 2020 Technical Issues
M-Millionth replied to Unable to Conner to EA servers
@EA_Cade Still not working the exact same thing pops up
10:00 pm, February 20, 2020 Technical Issues
darioFrA99 replied to Fifa 20 twitch prime pack
Every time I log into twitch prime loot it says I’ve already claimed it but when I click on it it says “click here to link the accounts and get your loot”. Even after redoing the process all ove..
10:00 pm, February 20, 2020 Technical Issues
Joey_eycc replied to Fifa 20 twitch prime pack
me too. theres an issue it seems. hopefully we get it !!
10:00 pm, February 20, 2020 Technical Issues
Tobesarooney123 replied to Fifa 20 twitch prime pack
I’ve tried to get the new Fifa 20 twitch prime pack but whenever I go into the ultimate menu the pack doesn’t come up, I’ve tried several times and it’s not done anything. What should I do?
10:00 pm, February 20, 2020 Technical Issues
ygyg0120 replied to purchased Fifa points in FIFA 20 from PS store
Hello @EA_CadeCan you pls explain in more detail?My console is US and I’m in Nigeria .
11:30 pm, February 20, 2020 Technical Issues
orpheelepoete replied to Cheating in FIFA 20 PC
Everyone here is defending the cheating AI in FUT.Just forgot the idea of winning because the game cheats PS: I know and I bet I will be banned from the forum just to notice how ❤️❤️❤..
1:30 am, February 21, 2020 Technical Issues
ducool2001 replied to Connection issues to EA
@EA_Lanna I have the same problem. It is not a general connection problem. I first started a chat with EA support, your colleague gave me the article with DNS 8.8.8.8 and 8.8.4.4, I tried, but this is..
4:00 am, February 21, 2020 Technical Issues
doctabiz replied to Fifa points with ps4 plus subscription
Same here. Paid but not served ... I only got the "subscripex status" active but no 1050 fifa points
12:00 pm, February 21, 2020 Technical Issues
EA_Cade replied to Packed player missing
Hi @essemm17,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Green menu stuck on screen
Hi @sonace66,This is being investigated by the FIFA team as we speak. -EA_Cade
3:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Fifa points with ps4 plus subscription
Hi @MJOvens92,I believe in the offer it says it can take up to 2 weeks for them to appear on the account. PlayStation support (http://bit.ly/ContactPSChat) would know more on this however as this is t..
3:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Cannot play with friend
Hi @GeorgeVlasak,Are you on the same network? You may be experiencing an IP conflict. -EA_Cade
3:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Penalty in Career mode
Hi @Theunsolid,That's new to me, is there any way you can get me a video of this so I can share it with the FIFA team? -EA_Cade
3:30 pm, February 21, 2020 Technical Issues
yusufhabila replied to Unable to connect to EA server on PS4
@RiSa_Sa_ZR wrote:it’s working now, I really don’t know what happened but suddenly I connected to Ea server. Thanks This is what mine has been showing me for the past 10 hours? ..
4:00 pm, February 21, 2020 Technical Issues
X_yas4ser replied to Please let that go to ea
That problem happend alot really lot i cant play 10 games without it happend 4 or 5 times
5:00 pm, February 21, 2020 Technical Issues
EA_Aljo replied to Button delay has messed this game up now.
Hi there, @Xvfl-nozza007. Normally, we can figure out why you're experiencing so much delay. If you decide to play again, I'd like you to power cycle your equipment with the following..
5:00 pm, February 21, 2020 Technical Issues
willyz123 replied to Hacked account
55719278. All I get told is it’s in a q after 3weeks it should be anymore.
5:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Carrer Mode Fifa 20
Hi @carolinelarod,That sounds like a corrupted save, can you try these steps http://bit.ly/PS4Safe_Mode and then select Rebuild Database and let me know if that helps please? ..
7:30 pm, February 21, 2020 Technical Issues
xyzslinky24 replied to My account cannot submit new cases
@zhz0221 I also am having this problem
9:30 pm, February 21, 2020 Technical Issues
EssEmm17 replied to Packed player missing
@EA_Cade Ok thanx
9:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to I didn’t recieve fifa points
Hi @brettdelgman,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to New port numbers?
Hi @apoleithe123,FIFA 20 ports are no different than the last several years. https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/ -EA_Cade
10:00 pm, February 21, 2020 Technical Issues
sonace66 replied to Green menu stuck on screen
Thanks for letting me know bud
10:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to FIFA 20 crashes after "checking connection" screen
@Pillpopper11 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
11:30 pm, February 21, 2020 Technical Issues
anonymous_ash replied to FIFA 20 crashes after "checking connection" screen
Having the same issue every time, also fed up now. Guess wont be able to play the game after all. Disappointed.
11:30 pm, February 21, 2020 Technical Issues
BossTomLFC08 replied to Personal settings 1 failed to load
@charliecraig2007 Same this is so annoying can you just fix your game please
9:00 am, February 22, 2020 Technical Issues
wifi86123 replied to Input lag!!!!
same here I thought it was my internet but wrong they don’t do anything about it to fix the lag
9:00 am, February 22, 2020 Technical Issues
