List Replies
EA_Cade replied to I can’t play online
Hi @Theleaderboy,Are you referring to Friendlies inside FUT? -EA_Cade
9:30 pm, February 13, 2020 Technical Issues
navysealned replied to Kicked off FUT server mid game
I also been having the same issue for the last 3 nights and the help team are a load * . No help what so ever. I have hard-line my Xbox and great internet. This ea is a load of * . Been hacked aswell ..
9:30 pm, February 13, 2020 Technical Issues
RedDevilUnited94 replied to February 13th - "An error occurred downloading the FUT squad update"
Hello. 2 hours ago i couldnt enter the Ultimate team on my ps4, it says that the update on fut squads could nkt be uploaded. What should i do, i deleted the app and now I am waiting. Please help !&nbs..
9:30 pm, February 13, 2020 Technical Issues
EA_Aljo replied to Fifa 20 lag after update
Hi there, @richie-mccaff. Let's see if we can find out what's going on with that lag. First, are you on a wired or wireless connection?
10:00 pm, February 13, 2020 Technical Issues
EA_Cade replied to Kicked off FUT server mid game
Hi @tbuttt20,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:30 pm, February 13, 2020 Technical Issues
Ziadisdaman10 replied to I sold Mbappe, Varane and Lewandowski and got no coins in return.
Should I contact you through Twitter DMs ??
11:00 pm, February 13, 2020 Technical Issues
WalnutSlinky44 replied to Objectives cannot be completed
I also just assisted on a goal in a Rivals with the 77 Zaniolo, and then in a squad battle (diff World Class) and the progress says 0/2. Not sure exactly what I’m doing wrong
4:00 am, February 14, 2020 Technical Issues
raisedfenix replied to Fifa20 on my Switch cannot login to EA servers
Good morning!!still the problem is there..I sent you fresh photo.. ..
6:00 am, February 14, 2020 Technical Issues
LOZZA7312 replied to Fifa 20 lag after update
@EA_Aljo Hi @EA_Aljo, I’ve been having same issue. I’m on direct Ethernet cable from modem, I’ve followed on of articles/links EA_Cade or Darko put on someone else’s post. I’ve done every th..
8:00 am, February 14, 2020 Technical Issues
ollieburgoyne replied to Personal save issues
It comes up with personal settings 1 failed to load .
8:30 am, February 14, 2020 Technical Issues
gelu05 replied to Problems after latest patch with the gameplay
Problem persist after re-download. On the forum several players are also encountering same problem >> No tacke possible!
12:00 pm, February 14, 2020 Technical Issues
Drrty-D_CRO replied to Question : How can i report cheaters ?
I forgot to write that my connection is perfect,never had a real connection lost since years.
2:00 pm, February 14, 2020 Technical Issues
gelu05 replied to Fifa 20 lag after update
Same here on XBox even after -re-download of the game. Something is screwed up really...
2:00 pm, February 14, 2020 Technical Issues
EA_Cade replied to Fifa20 weekend league
Hi @ttitito45,Are you able to play now? I'm showing that you're qualified on my side. -EA_Cade
3:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to Reward packs disappearing
Hi @gmorris86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to Lag on menus
Hi @MateiADM,What system are you playing on? -EA_Cade
3:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to Question : How can i report cheaters ?
Hi @Drrty-D_CRO,You can report players you suspect of cheating by following the steps here. -EA_Cade
3:30 pm, February 14, 2020 Technical Issues
EA_Aljo replied to fut20 companion
Hi there, @Cemal8080. Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing eac..
5:00 pm, February 14, 2020 Technical Issues
EA_Aljo replied to Please let that go to ea
Hi there, @xyas4ser. How frequently is this happening? Normally, when you take a loss, it means you disconnected from the match. If it happens often, we should go through some connection t..
5:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to Cant connect to fut
Hi @Citymann97,Not showing any issues on your account that would prevent you from connecting. What's happening exactly when you try to load FUT? -EA_Cade
6:00 pm, February 14, 2020 Technical Issues
EA_Cade replied to Please help - ea sports login
Hi @murphy_z11,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
6:30 pm, February 14, 2020 Technical Issues
murphy_z11 replied to Please help - ea sports login
Thanks for your reply however I am not trying to recover an account. I am trying to log in to a new EA account on ps4 and do not know how to do this ThanksDionne
6:30 pm, February 14, 2020 Technical Issues
Citymann97 replied to Cant connect to fut
It shows an error saying «Sorry, but we’re having problems connetcting you to the ea servers you’ll be sent back to the main menu» It happened after i disconnect by accident in a draft game
6:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to Downloading
Hi @ambiguosrhino43,Nope, it's tied to your Origin/Gamertag/PSN ID. As long as you're on the same account you're good to go! -EA_Cade
7:00 pm, February 14, 2020 Technical Issues
Methylcyclohexa replied to PC FIFA 20 LAGS ON GOOD COMPUTER
Make sure the game is locked @ 60fps.btw, which I7 do you have?There are many I7 that may be below recommended specs.
8:30 pm, February 14, 2020 Technical Issues
Cule2805 replied to PC FIFA 20 LAGS ON GOOD COMPUTER
@Methylcyclohexa I7 7700HQ 2.8 GHZAnyway i changed some settings in NVIDIA panel, and now works perfect
8:30 pm, February 14, 2020 Technical Issues
Luqizan replied to PC FIFA 20 LAGS ON GOOD COMPUTER
@Cule2805 What settings have you changed in NVIDIA panel ?
8:30 pm, February 14, 2020 Technical Issues
Chuymq27 replied to PC FIFA 20 LAGS ON GOOD COMPUTER
Hi, i'm having a problem with my connection when i install fifa 20 on my pc, it's hard to play for me because my ping has peaks between 2000 - 3000ms as i show in the screenshot, i tried changing my m..
8:30 pm, February 14, 2020 Technical Issues
EA_Blueberry replied to PC FIFA 20 LAGS ON GOOD COMPUTER
Hey, PC FIFA fans!Does this solution fix this for you? We also have some basic connection troubleshooting steps below that help out a lot of FIFA players. If they don't work, please let u..
8:30 pm, February 14, 2020 Technical Issues
rrrryuy243455 replied to PC FIFA 20 LAGS ON GOOD COMPUTER
@EA_Arrenai fifa20 is garbage in china,very high latency,pls don't cheat chinese players any more, by the way,your mother and grandmother were fu-cked by millions of beasts,your mom's womb broken,haha..
8:30 pm, February 14, 2020 Technical Issues
Cemal8080 replied to fut20 companion
hi @EA_Aljo I already played every mode. I finished the volta except fut. I'm playing pro. I played every mod in fut. and I keep playing. Your answer is ridiculous. Don't answer me to throw ..
10:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to Missing POTM Alexander Arnold dynamic image
Hi @SUPERMEN7711,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
10:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to Acc Deleted
Hi @ssancity,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
10:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to Mid icon packs
Hi @BoozyCoop91,The 87 rated Makélélé you received is the Mid version. -EA_Cade View in thread
11:00 pm, February 14, 2020 Technical Issues
NikoSinclair replied to Objectives cannot be completed
Same problem for me. Aproximatly 6-8 matches. Assist every one, only 1 register....I wonder can formation inpact it? As im playing 4-4-2 def with the CAM in St position
12:30 am, February 15, 2020 Technical Issues
vinskapen replied to Fifa 20 Montreal : Latencies, Slow gameplay, Delay, bad reactivity
@EA_Aljo Im playing at PS4
1:00 am, February 15, 2020 Technical Issues
yusufjee replied to FIFA 20 on PC constantly crashing
Same here after the last update. Game crashing in the online division and I am losing every match.
3:00 am, February 15, 2020 Technical Issues
eccy89 replied to Zaniolo academy challenge
@EA_Cade wrote:Hi @eccy89,Hiya, if you can get me a screenshot showing that you've not gotten credit for this as well as a the end of match screen showing the goal and assist I can get this sent ..
12:30 pm, February 15, 2020 Technical Issues
steffinski_jac replied to Zaniolo academy challenge
Good one, customer support. Note to myself: Record any game and make screenshots of every finished game or customer support wont car.. cant do anything when you claim want you achieved.how about you g..
1:00 pm, February 15, 2020 Technical Issues
crispoolp replied to game issuse
@6451561Please preform a clean boot.Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/Crispo View in thread ..
1:00 pm, February 15, 2020 Technical Issues
dio13gr replied to Can't get online Fifa 20 on a Switch
@russellcartw Have you found a solution could ypu pls help me
1:30 pm, February 15, 2020 Technical Issues
JoseDaveinho replied to Weekend League Compensation
Still waiting on a response to this.
3:30 pm, February 15, 2020 Technical Issues
drayman_pr replied to "You are not actively playing the game" error message-Please Help
@PlainApple8 Did you find a fix for this?
4:30 pm, February 15, 2020 Technical Issues
FarisK2002 replied to NOT GETTING TOTY DE JONG TIL NOW DESPITE I GOT THE MESSAGE.
@MICHAELAYHK I have the same problem and nobody at EA is willing to help
6:00 pm, February 15, 2020 Technical Issues
BokaGrynko replied to Fifa 20 Black screen
I am now reinstalling the game and in 25% I started it fifa 20. And now fifa 20 can play View in thread
7:30 pm, February 15, 2020 Technical Issues
majnon4fifa replied to Please let that go to ea
I have the same problem my opponent quit the game and its count as lose and after that i can connect normal its not internet problem
9:30 pm, February 15, 2020 Technical Issues
FapaJapla replied to Cannot launch fifa 20 ultimate team please help
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worstspeedport-entry-2i.ote.gr 192.168.1.1 1 1ms 1ms 0% 3 / 3 1ms / 1msbbras-llu-kln-01L500.forthnet.gr 213.16.246.23 2 15ms 15ms ..
10:00 pm, February 15, 2020 Technical Issues
rec0n2001 replied to Match draw although opponents quit.
It doesnt even give me a draw it is an automatic loss and it keeps taking points so i just cant get out of Division 10. I am about to just give up and stop playing and maybe try out PES20 if this does..
6:30 am, February 16, 2020 Technical Issues
Solo24Player replied to Conection lost during the game
same here that error from fridayserver SEA (From Indonesia) platform PCi must use vpn to play full matchalways disconect when playing match
7:30 am, February 16, 2020 Technical Issues
Guardian29780 replied to Objectives cannot be completed
You have to do at least 2 assists per match in 2 seperate matches
9:30 am, February 16, 2020 Technical Issues
