List Replies
ejaws7 replied to FUT chip shot error
I have also had this issue. Scored three chip goals (PS4) with 80 James. Two of the three chips, the ball definitely cleared the line. All three chips the ball went over the goalkeeper. ..
4:00 pm, February 6, 2020 Technical Issues
EA_Cade replied to Do support tickets always get ignored???
Hi @MurphyG27,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
5:00 pm, February 6, 2020 Technical Issues
EA_Cade replied to FIFA CAN YOU ANSWER!!!! CANT GET INTO ULTIMATE TEAM
Hi @matazkristjan,Give it a shot now please. -EA_Cade
5:00 pm, February 6, 2020 Technical Issues
EA_Cade replied to FIFA 20 PC, online rivals lag
@cutepoison7 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
5:00 pm, February 6, 2020 Technical Issues
cutepoison7 replied to FIFA 20 PC, online rivals lag
here´s the data ..
5:00 pm, February 6, 2020 Technical Issues
dpanummer3 replied to FIFA 20 PC, online rivals lag
Hello, I'm experiencing a lot of freezes of about 1 or 2 seconds during online play (seasons). Here's my log (easo.ea.com): Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping b..
5:00 pm, February 6, 2020 Technical Issues
LimpingVillain replied to FIFA 20 PC, online rivals lag
Hi @EA_Cade,I have used UOTrace and my results do not show any details for Ping AVG, % Loss, Pkts r/s or Ping Best/Worse... does that mean I'm not receiving anything? They're just completely blan..
5:00 pm, February 6, 2020 Technical Issues
EA_Darko replied to Fifa point I bought 2days ago has not shown up till now, what's the solution
Hey @emmyanthony_ps if you are missing items you purchase then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. &..
5:00 pm, February 6, 2020 Technical Issues
matazkristjan replied to FIFA CAN YOU ANSWER!!!! CANT GET INTO ULTIMATE TEAM
Thanks is working... I lost 15k because game crashed in the middle of the draft...is there a way to get that coins back?
5:30 pm, February 6, 2020 Technical Issues
DickyWhit replied to Disconnecting from squad battles
I'm getting the same issue on ps4 pro. Is this a connection issue with my internet or an ea server issue??? I'm also using a solid wired connection and aren't experiencing issues anywhere else in..
5:30 pm, February 6, 2020 Technical Issues
nassahp replied to Disconnecting from squad battles
Hi,Whenever I play Squad Battles I keep getting disconnected from ultimate team near the end of the game. I can reconnect straight away but when I do, I've lost the game, can't replay it, my players h..
5:30 pm, February 6, 2020 Technical Issues
natwer83 replied to Disconnecting from squad battles
For some days now I keep getting disconnected during squad battles and lose the game with 3-0 and getting no rewards.as the game is straight connecting again, the problem is not my internet connection..
5:30 pm, February 6, 2020 Technical Issues
bobbydazzla82 replied to Disconnecting from squad battles
@natwer83 Yea I’m getting this it’s frustrating as when I’m trying to do fut swap objectives I’m getting smashed with a lossIt’s hard enough without getting kicked - come on then EA where’..
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Disconnecting from squad battles
Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troublesh..
5:30 pm, February 6, 2020 Technical Issues
djrocketpop replied to Disconnecting from squad battles
I am constantly getting disconnected during Squad Battles. Seems to happen toward the end of the games. Very frustrating. It always gives me a 0-3 loss and no points. Myinternet run ..
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Draws when others rage quit
Hi @richie-mccaff,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
5:30 pm, February 6, 2020 Technical Issues
murphygsa replied to Do support tickets always get ignored???
I did all that. Twice. And both times no one responded and yes I did leave my email that I can access. But it's resolved now. I tweeted EA Help who sent me a link for a live chat and the chat agent fi..
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Match entry temporary disabled
Hey all,This issue was resolved around 8 AM GMT. Apologies for the inconvenience. -EA_Cade View in thread
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to SERVERS
Hi @joooli3an,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Weekend rewards
Hi @joemou11,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, February 6, 2020 Technical Issues
Ghostrunnin replied to Why
I have not played a game since the second time I didn’t receive points from a game.
6:00 pm, February 6, 2020 Technical Issues
Kaiz621 replied to FUT chip shot error
@ejaws7Same it doesnt work
6:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Wrong login email verification Fifa 20
Hi @KevKipYT,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..
6:30 pm, February 6, 2020 Technical Issues
EA_Aljo replied to Slow slower slowesr
Hi there, @marino973. What system are you playing on? Also, are you on a wired or wireless connection?
6:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Account hacked and Missing Coins + Players. Ea support cannot help.
Hi @Yanish01,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist in any way with this type of issue via AHQ. ..
9:00 pm, February 6, 2020 Technical Issues
marino973 replied to Slow slower slowesr
I play on a wired ps4 with tested internet connection of 250mbps, routed IP, DMZ is on, and it is so laggy.. My players feel drunk, the need second touches, Bal control is terrible. And losing 14 out ..
3:30 am, February 7, 2020 Technical Issues
Darko0o replied to Slow slower slowesr
@marino973 Don't waste your time. there is no solution for the delay.
9:30 am, February 7, 2020 Technical Issues
EA_Cade replied to Missing POTM Alexander Arnold Dynamic image
Hi @SUPERMEN7711,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to FUT20 Champs speedup lag
Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to Technical problem
Hi @aaron5512,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to not getting the reward for comlpleting "Daily Objectives"
Hi @mansyno,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to Cannot join to ultimate team
Hi @FapaJapla,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
3:00 pm, February 7, 2020 Technical Issues
FapaJapla replied to Cannot join to ultimate team
@EA_Cade i just tried it but i didnt work
3:00 pm, February 7, 2020 Technical Issues
EA_Aljo replied to Terrible game play
Hello, @dazzlerc85 Can you give us some more details? Also, if possible, some video would really help. It's hard to understand exactly what the issue is. Thanks!
3:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to FIFA Account not recognizing PS Plus on other account. Help!
Hi @aguscuesta,Sharing PS+ requires the PSN ID with PS+ to set the PS4 as their Primary Console, then it should work. -EA_Cade
3:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to cant friendly , only coop in fifa 20
Hi @bagas_dasilva,That usually indicates that one of your privacy settings or NAT types is set too strictly, as this could be either connection we can't really troubleshoot it here but I can give you ..
3:30 pm, February 7, 2020 Technical Issues
nikidon29 replied to New account - more than 120 games played. Web app still locked
У меня такая же проблема! ..
4:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to Can't save Game Settings and No FUT Rating Textures
Hi @drkyyoutube,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
4:30 pm, February 7, 2020 Technical Issues
EA_Darko replied to Connection issue
It sounds like you may be having issues with your connection @jordan1093_cfc. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..
5:00 pm, February 7, 2020 Technical Issues
jordan1093_cfc replied to Connection issue
I have tried all of these before coming here with my problem. Still not working. According to my console my my connection is "good" and I am connected to the internet. My network speed seems good also..
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to New account - more than 120 games played. Web app still locked
Hey @Prftrm, in order to unlock the transfer market you will need to explore all aspects of FIFA. There is no other way to gain access. Darko
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to Can I pay with a VISA Internet Card
Hey @ASSASSINMJS you can find all the info relating to payment methods on Origin here: https://help.ea.com/en/help/account/ordering-payment-information/ For any account or billin..
5:00 pm, February 7, 2020 Technical Issues
drkyyoutube replied to Can't save Game Settings and No FUT Rating Textures
Yes I tried. And nothing happened.
5:30 pm, February 7, 2020 Technical Issues
EA_Roger replied to Why is my nesta not in quick sell recovery?
@thatsthewaythei Please get back to us with the information requested on this thread: https://answers.ea.com/t5/Bug-Reports/INFORMATION-NEEDED-Quick-sell-recovery-issue/m-p/8710167#M1994...
6:30 pm, February 7, 2020 Technical Issues
thatsthewaythei replied to Why is my nesta not in quick sell recovery?
@EA_RogerXboxXxceltic1967xxSunday the 2nd of February10pm
7:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to missing my rewards
Hi @momaarouf,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 7, 2020 Technical Issues
goalgoat500 replied to My username isn't connected to my real email like in the ea site
I'm having the same problem and ea has been giving me the run around can we pleasssseeee get some assistance
9:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to unknown email verification
Hey @holicgg1201 I'm not sure what the issue is, is it that you do not recognise the email associated with your EA Account? Are you able to update your account details?Darko
9:30 pm, February 7, 2020 Technical Issues
holicgg1201 replied to unknown email verification
i have an issue look like him can't log out or log in can you fix it for me asap cause it very annoying btw i contact ea alot and didnt see any solution ..
9:30 pm, February 7, 2020 Technical Issues
goalgoat500 replied to unknown email verification
I'm having same issue and have contacted ea 3 times 1st time they sent me to Nintendo but all my other games operate fine online except fifa 20 but I called nintendo anyway and they sent me back to ea..
9:30 pm, February 7, 2020 Technical Issues
