List Replies
EA_Cade replied to Packs missing
Hi @pushparaj07,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Game wont unlock
Hi @piusmabs,Sorry, I'm not following what you mean. -EA_Cade
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to 5 Icons not appeared in quick sell recovery
Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Game crashed on FUT champs match loading screen
Hi @jacobclews,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Missing 4th Kits
Hi @kylermullins7,I believe those SBC's have expired. -EA_Cade
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Can’t play online!
Hi @CasperJones89,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Help me!! Where is my gifts?
Hi @Luthrog,Sorry, I'm not following what you mean. -EA_Cade
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to SBC GLITCH
Hi @Fifamaniak123,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
7:30 pm, February 4, 2020 Technical Issues
EA_Cade replied to Game freezing at 150 fps
Hi @A1denP3arce,Where exactly are you locking the game FPS? -EA_Cade
7:30 pm, February 4, 2020 Technical Issues
EA_Cade replied to Error unable to save personal settings
@bobbyhoskino There's a thread on this over here with some steps that should resolve this for you. -EA_Cade
7:30 pm, February 4, 2020 Technical Issues
EA_Cade replied to I did not receive all 12 packs included in my FIFA 20 champions edition
Hiya @imaansmailbox Those packs have all been sent out now, we have more details on this over here. -EA_Cade
7:30 pm, February 4, 2020 Technical Issues
jimmarshall replied to Career Mode - Scouting Issue
I found that my scouts weren't scouting anyone. when i looked towards the end of the season, all of them said "scout available". I didn't know we had to send them out every season.
7:30 pm, February 4, 2020 Technical Issues
EA_Cade replied to Futchamps problem
Hi @GoEnzoHD,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
8:30 pm, February 4, 2020 Technical Issues
EA_Cade replied to Week 1-silver objectives not progressing
Hi @Karras21,Are you finishing the games? What mode are you playing? -EA_Cade
9:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Getting kicked but logging in is no problem
Hi @123inktaap,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
9:00 pm, February 4, 2020 Technical Issues
Karras21 replied to Week 1-silver objectives not progressing
Thanks for your answer. Yes im finishing the games. I played over 20 In the weekend league and 1 squad battles today. No progression Ive been playing regulary since FUT started I..
9:30 pm, February 4, 2020 Technical Issues
nicostremy5 replied to EA Fifa 20 Ultimate teamconnectivity issue
i tried that a couple of time. still nothing
10:30 pm, February 4, 2020 Technical Issues
ctpark8188 replied to Account Management
Welcome to the club - and to hell
12:00 am, February 5, 2020 Technical Issues
HORN453 replied to Player career mode CAM can’t win player of the year
Fifa 20 player career is beyond saving man. They just don't care at all. I'm even experiencing a lot of scripting which is just stupid for a single player game mode to have . What are they even gettin..
6:30 am, February 5, 2020 Technical Issues
imaansmailbox replied to I did not receive all 12 packs included in my FIFA 20 champions edition
@EA_Cade As you said earlier all the packs have been released by you. I would like to clarify that I have not got a single pack that you have released, pertaining to the 10 packs promised.&n..
6:30 am, February 5, 2020 Technical Issues
HORN453 replied to Fifa 20 single player rigged. Why?
@EA_Cade It would be great if someone could look into this. It makes the game mode unplayable.
7:00 am, February 5, 2020 Technical Issues
scottrama00 replied to Constantly getting disconnected from the EA servers seasons FIFA 20
I have already tried all these trouble shooting steps multiple times, I’ve even factory reset my PS4 and still no luck.I’ve been in multiple live chats with EA employees who always recommend the s..
9:00 am, February 5, 2020 Technical Issues
Cocainancaviar replied to FUT chip shot error
@Royce2949 Same sort it out EA 5 games two chip shot goals every time and it's not registering. SORT IT OUT
10:00 am, February 5, 2020 Technical Issues
Naistenhakkaaja replied to National Pride SBC bug
@EA_Cade 3 weeks? fix this asap please
10:30 am, February 5, 2020 Technical Issues
alcapopi replied to National Pride SBC bug
@EA_Cade va in * de to mare *
10:30 am, February 5, 2020 Technical Issues
leonosm replied to Speed Up Lag after latest patch
I ve even bought a new console and the same problem remains. EA keeps blaming on it on ISP, and would never admit their problems.
2:00 pm, February 5, 2020 Technical Issues
leonosm replied to Fifa 20 speed up lag and poor performance ??
@elliofc We have serious lag issues in Malaysia too. You are not alone. EA always blame it to ISP, instead of looking at their servers.
2:30 pm, February 5, 2020 Technical Issues
leonosm replied to Fifa 20 Laggy in india
@saru605 You are considered lucky to have 100ms latency. Malaysia is having at least 200+ms latency. This game is meant for certain country like US or Germany only.
2:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to I can not connect to my FUT
Hi @Benjip88,Give it a shot now please. -EA_Cade
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to Fifa 20 ultimate team Glitch
Hi @EroXx3112,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to FUT chip shot error
Hi @Royce2949,Make sure the Chip clears the goalkeeper, you can't chip into an open net for the objective. I've also heard that the ball has to land inside the net, it cannot bounce/roll into it. ..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to Premier League overlay remains on screen during match
Hi @WadeDavids,This is a known issue at the moment, the FIFA team is aware and investigating a fix as we speak. -EA_Cade
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to Lagging
Hi @shearman83,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to I lost Red Neymar
Hi @pelczarszymon,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, February 5, 2020 Technical Issues
EA_Aljo replied to Code
Hello, @thegreatesteva18. Can you give me some more details? What exactly is happening?
3:30 pm, February 5, 2020 Technical Issues
SAQQA-EGY replied to GOT BANNED! The strangest ban ever. Different accusation each time I contact EA
I appreciate any help from you
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to can not access ea support, only have phone option and im not in us/canada
Hi @mansyno,I would recommend reaching out at @EAHelp on Twitter in this case. -EA_Cade
5:00 pm, February 5, 2020 Technical Issues
mansyno replied to can not access ea support, only have phone option and im not in us/canada
Hi @EA_Cade thank you very much for your answerunfortunatly i don't have a twitter account,in the past when i contacted support there was an option of live chat. why is it blockd for me this..
5:00 pm, February 5, 2020 Technical Issues
Benjip88 replied to I can not connect to my FUT
@EA_Cade Still not working mate. Just tried it now. I’ve uninstalled led and re-installed the game. I’ve switched the internet off and ps4. My mate has logged onto my account with his PS4 and hasn..
6:00 pm, February 5, 2020 Technical Issues
thegreatesteva18 replied to Code
Like it’s giving me a thing that says enter a code, on my Xbox and I put change email so I changed my email and it says it sent a code but when I go into my email it not there?
8:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to Hacked account
Hi @smacca0769,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
10:30 pm, February 5, 2020 Technical Issues
richie-mccaff replied to Match draw although opponents quit.
@xpsolid Just happened too me needing 1 more win for a token and one goal with Odegaard raging lost game after now needty play another game with this laliga side wen I should be into the 11 french
11:00 pm, February 5, 2020 Technical Issues
evenflow5000 replied to Constantly getting disconnected from the EA servers seasons FIFA 20
I have the exact same problem. Have tried all the troubleshooting options aswell after Talking to the guys on the ea chat. I am also in NZ. Ive never had any problems untill this started happening abo..
7:30 am, February 6, 2020 Technical Issues
joemou11 replied to Weekend rewards
Someone help please I received no rewards for fut champion only got my div rivals rewards!
8:00 am, February 6, 2020 Technical Issues
EA_Barry replied to Fifa 20 transfer market ban
@mrkieranwilson06 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/acco..
11:00 am, February 6, 2020 Technical Issues
Samedov01 replied to Unable to connect to FIFA 20 Ultimate Team
@EA_Cade I am saying that I have already done the steps here. It is obvious that I have to stop playing fifa.
12:30 pm, February 6, 2020 Technical Issues
MurphyG27 replied to Do support tickets always get ignored???
And now after reopening the ticket it says waiting for player even though I've not been contacted. I swear to god if I have to give up on this I'm never buying another EA game ever.
1:00 pm, February 6, 2020 Technical Issues
matazkristjan replied to Unable to connect to FIFA 20 Ultimate Team
Hello I have been having the same problem for over a week now, can you check if there is sometjing wrong on your side
1:00 pm, February 6, 2020 Technical Issues
rubenmendoza10 replied to Match entry temporary disabled
Please fix this: Entering a match has been temporarily disabled
2:00 pm, February 6, 2020 Technical Issues
aaditya1111 replied to Match entry temporary disabled
Entering a match is disabled when will it be enabled
2:00 pm, February 6, 2020 Technical Issues
