List Replies
EA_Cade replied to Update Issues
Hi @Katrik11,Is your Windows fully up to date? -EA_Cade
6:00 pm, January 7, 2020 Technical Issues
surur187 replied to Fifa 20 lost connection
If it happens then I loose even if I'm in the lead ..sometimes I win ..but every game I loose connection. It's really frustrating
6:30 pm, January 7, 2020 Technical Issues
immortal0369 replied to Career mode menu bug
Please fix this bug in career mode , please respect offline career mode players as well , game was released in September but there are lot of things interupting our season and enjoyment ..
6:30 pm, January 7, 2020 Technical Issues
EA_Aljo replied to Fifa 20 button delay/input delay
Hi there, @vsmadhav94. Did the delay you're experiencing just start to happen or has it been occurring for some time? Also, are you on a wired or wireless connection?
7:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to Losing connection to EA server mid game and receiving a DNF
Hi @kirillma,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
7:00 pm, January 7, 2020 Technical Issues
ghg093 replied to Missing pro clubs from disc
Thanks for reaching out! i just tried it twice and it’s the same result press pro clubs, loading screen pops up for a couple seconds, then just the background appears. i don’t think..
8:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to Is anyone else pitch so bright!
Hi @cole0263,Hiya! Can you get me a screenshot of this please? -EA_Cade
8:30 pm, January 7, 2020 Technical Issues
cristianojuli replied to Losing connection to EA server mid game and receiving a DNF
Same for me, Iwon my draft semi-final match, the loading took much longer than usual, I then received a message saying to me "EA servers cannot process my request. Please try again later." After this ..
8:30 pm, January 7, 2020 Technical Issues
EA_Cade replied to * Div Rival
Hi @Goosterrooster2,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
8:30 pm, January 7, 2020 Technical Issues
pzarilla replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team
Just tried it. Still doesn't work
9:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to Div Rivals error
Hi @dontmesswitboss,Sorry to hear that. What's the error message say? -EA_Cade
9:00 pm, January 7, 2020 Technical Issues
Coach_Jacobs replied to FIFA 20 Crashing by video card driver problem
Since updating my GeForce driver to version 441.87 I cannot play FIFA 20. It either crashes after launching or when I try to play online. Processor:Nvidia GeForce GTX 1050Intel(R) Core(TM) ..
10:30 pm, January 7, 2020 Technical Issues
EA_Cade replied to two button not working
Hi @Cemal8080,Two Button controls aren't available in certain modes like Division Rivals and FUT Champions. -EA_Cade
11:00 pm, January 7, 2020 Technical Issues
ryvnkey replied to FUT Speed Up Lag STILL!!!
hiI’ve tried this and still having the same problem..Still the same lag.
11:30 pm, January 7, 2020 Technical Issues
Cemal8080 replied to two button not working
@EA_Cadewhy? I can't use some fingers of my left hand for having a traffic accident. So it's more convenient to play two buttons. This is very painful for people like us. and in return I get an answer..
11:30 pm, January 7, 2020 Technical Issues
wifi86123 replied to Fifa 20 speed lag
I tried it and didn’t work . is there another solution ?
5:30 am, January 8, 2020 Technical Issues
kaadji81 replied to In CareerMode goals happen even after the end of the game
Hi @EA_Cade , Yes in my current Player CM it happens at least every 2 or 3 games. But OK I will try to start a new Player CM as soon as I am back home tonight to see if I reproduce or not.It is a..
10:30 am, January 8, 2020 Technical Issues
LOZZA7312 replied to Title Update Needed
Another prime example about fouls & cards every single foul resulted in a Yellow or Red Card and by the 55th minute 8 fouls 3 Red Cards & 5 Yellow Cards. It really needs to be fixed plus the c..
1:00 pm, January 8, 2020 Technical Issues
EA_Barry replied to Unknown email address on EA account
@dodger1411 CAN'T LOG IN TO YOUR EMAIL ADDRESS? If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get..
1:30 pm, January 8, 2020 Technical Issues
sdarcy85 replied to Pack glitch in FUT 20
I have the same issue and don't want to quick sell duplicates that are worth a lot more to sell on the market. Is this being sorted?
2:00 pm, January 8, 2020 Technical Issues
EdManLee replied to FUT Speed Up Lag STILL!!!
REALLY!? EA are infamous for awful servers and matchmaking. When are you people going to admit the issue is on your money hungry end? Your games are FAR below others for connectivity and yet you..
5:00 pm, January 8, 2020 Technical Issues
EA_Aljo replied to Problem with online friendlies FIFA20
Hi there, @calixmarlon12. It looks like you both play on PS4. Can both of you go to the network settings and tell me what it says for the NAT type?
5:00 pm, January 8, 2020 Technical Issues
EdManLee replied to How can I make my connection as bad as the people I play against?
I'd genuinely like to know how I can lag as badly as my opponents so I can have a fair game?
7:00 pm, January 8, 2020 Technical Issues
finn030606 replied to Challenge did not complete
Now it didn’t work for the 3rd time! I WANT PERISIC😭
7:30 pm, January 8, 2020 Technical Issues
EA_Aljo replied to Discontent with the purchase
Hello, @keyvank22. I definitely understand the frustration with not receiving what you'd like out of packs, but the TOTY items aren't guaranteed. You can see the pack probabilities in the ..
9:30 pm, January 8, 2020 Technical Issues
Sholroyd03 replied to My account was blocked for no reason
Have you solved it ?
7:00 am, January 9, 2020 Technical Issues
EA_Barry replied to techinal
@erkanunver If you have reached the club deletion limit, you will need to continue playing with your current club. -----------------------------------------------..
9:00 am, January 9, 2020 Technical Issues
EA_Cade replied to Companion App crashes
Hi @Mighty_Limacide,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to i didn’t recieve the verifification email
Hi @Qsfifa2005,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to FUT companion App
Hi @semirsanel1180,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 ultimate team
Hi @rpanukas,Sorry for the delay, is this still happening? -EA_Cade
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Banned for club name
Hi @Drew_Smith34, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Why
Hi @mananrocker,TOTY Midfielders weren't in packs at the time you opened that pack, TOTY Defenders were. -EA_Cade View in thread ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Limit reached
Hi @PerfectFifa2019,That's not something we have the ability to overturn I'm afraid. You'll need to either use a different PS4 or one of the previous PSN ID's that created an account on that PS4 to co..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to No Automated Email
Hi @IamChrisGaming,I can see your case was received, I would ensure you're checking the correct email and that your spam filters haven't snagged the confirmation email. -EA_Ca..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to game crashes while clicking on division rivals
Hi @khanjanmsaradva,Sorry to hear it, what system is this on? -EA_Cade
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Fireworks Objective
Hi @jamieharris96,You'll need to complete the game to have objectives count. -EA_Cade
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Error 0x8027025a on Xbox One FIFA 20
Hi @Maxamilion2,You're probably going to need to update the console for the game to launch. You can try this first if it's more convenient - from the Xbox dashboard select Settings- All Settings- Net..
3:30 pm, January 9, 2020 Technical Issues
PerfectFifa2019 replied to Limit reached
@EA_Cade 😭😭😭Means no way to play with my fut on this console??I do not have the ability to turn the console back😔😔
4:00 pm, January 9, 2020 Technical Issues
jamieharris96 replied to Fireworks Objective
I was 80 mins into the game and it kicked me out?? Am I gonna have to do it again??
4:30 pm, January 9, 2020 Technical Issues
Tony114 replied to FUT companion App
Hi im trying to connect with the FUT Companion APP for Nintendo switch.But it won't opne ..
5:00 pm, January 9, 2020 Technical Issues
BenGrigg5 replied to XP points not registering?
4th. match. no XP.
5:00 pm, January 9, 2020 Technical Issues
RjCrawford06 replied to Captcha Service Error
@EA_Cade i was buying players off the market but then i was returned to the fifa home screen i then went to go back into ultimate team and it said please do the captcha challenge to the right but ther..
5:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to retrieve account information
Hi @NoMercy-0881, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
7:00 pm, January 9, 2020 Technical Issues
ntrugby123 replied to End of my tether with FUT unable to connect
PS my son is now lying awake saying he can't sleep because he is worried he is going to miss out on the players he wants. #helpusoutEAGames
10:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to Ultimate Pack
Hi @finnjkeeffe,Sorry for the confusion. The 83+ indicator ≠ 84 and up, it means 83 and up. -EA_Cade
11:00 pm, January 9, 2020 Technical Issues
finnjkeeffe replied to Ultimate Pack
I know that, I didn’t even get an 83 rated player in those 5 packs, my best player was an 82 rated in all of them
11:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to End of my tether with FUT unable to connect
Hi @ntrugby123,Have you tried disabling your Login Verification and then reconnecting to FUT yet?http://bit.ly/Managesecuritysettings -EA_Cade
11:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to I WANT MY MONEY BACK
Hi @EPIBHTORAS13,If you had your FUT coins removed please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a ToS action over AHQ. ..
11:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to vertify email code
@homlah Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
12:00 am, January 10, 2020 Technical Issues
