List Replies

DrBaronWill replied to *****supere.ml
Even doing your step by step, I couldn't solve my problem. Can you help me? I'm with the exactly same problem as were you. ..
6:30 pm, January 6, 2020 Technical Issues

iTzZ_TAMPZ replied to Incorrect Rivals Rewards
@EA_Mai @EA_Cade @EA_Eve @EA_Chad
7:00 pm, January 6, 2020 Technical Issues

EA_Aljo replied to Missing FUT Champions rewards
Hi there, @mrsuave22 FUT Champions rewards are released at 8:00 UTC on Thursdays. If you're talking about missing the rewards from this last weekend, they won't be received until Thu..
7:30 pm, January 6, 2020 Technical Issues

EA_Aljo replied to Keep getting disconnected from matches on ultimate team
Hi there, @Gtanaka96. Let's see if we can find out what's going on here. First, what system are you playing on? Also, are you on a wired or wireless connection Thanks!
8:00 pm, January 6, 2020 Technical Issues

EA_Aljo replied to 0 points squadbattles
Hi there, @mamsen9000. This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can find mo..
8:00 pm, January 6, 2020 Technical Issues

PeelPeelyBoi replied to Pack glitch in FUT 20
This has also just happened to me on switch too. Scared to quick sell in case it's a TOTY 😂
8:30 pm, January 6, 2020 Technical Issues

Ulysse313131 replied to fifa 20 crashing when going into online games (PC) (xbox controller)
I have the exact same stuff.Crashs sometimes at launch when connecting to internet, or else in fut rivals when I try to play online. I update drivers, i have it 9700k and rtx 2060 super. Very stable i..
8:30 pm, January 6, 2020 Technical Issues

Gtanaka96 replied to Keep getting disconnected from matches on ultimate team
On ps4. Wired connection (100 Mbps), rebuilt my database same thing kept happening. Entered at least 8 games after posting this and all of them but 1 kicked me out, still no loss received. Talked to m..
8:30 pm, January 6, 2020 Technical Issues

EA_Aljo replied to Transfer market not granted
Hello, @jason2053. If you're seeing a message that says to keep playing, that's what you need to do. Just keep at it and eventually it will unlock. Make sure you're fully completing games ..
9:00 pm, January 6, 2020 Technical Issues

NP_594 replied to Pack glitch in FUT 20
Legit me!😭 but I think u might just have to quick sell it cuz I waited but nothing changed but a couple of things u could try: restart your console. delete and reinstall fifa n..
9:00 pm, January 6, 2020 Technical Issues

wifi86123 replied to Bad connection and servers
I thought I was the only one
9:30 pm, January 6, 2020 Technical Issues

jason2053 replied to Transfer market not granted
Well ive played every game mode and pllayed almost 1000 games, ive had 400k match earnings, millions of coins transer profit and your telling me to keep playing
10:00 pm, January 6, 2020 Technical Issues

EA_Kent replied to Gameplay lag
Hey @NishanthaRam. When you've got a chance can you grab a DxDiag so we can take a look? For more info on how to pull one up check out the article on gathering info over at the EA He..
10:00 pm, January 6, 2020 Technical Issues

EA_Aljo replied to Still banned on FIFA, no answer from EA or TOS Team
Hello, @iBruuuH. When did you submit the dispute? It can take several days to get a response.
10:30 pm, January 6, 2020 Technical Issues

iBruuuH replied to Still banned on FIFA, no answer from EA or TOS Team
A couple days already. I mean, the first support chat i entered, he said that sended the ticket to TOS team, and at that point i just needed to wait. I waited a couple days and contacted live support ..
12:00 am, January 7, 2020 Technical Issues

JEads88 replied to Xbox One Controller not working for FIFA 20
Same issue for months now. I havent been able to play one game with my controller. I even went out and bought a 2nd controller after I un-installed, re-installed game twice.. deleted all profiles from..
1:30 am, January 7, 2020 Technical Issues

LOZZA7312 replied to FUT SBC bug
@Anna123Cutie Hey buddy you can only submit it through your console, for some unknown reason all the App’s don’t recognise the difference between the Division 1 & Division 2 league’s for tho..
5:30 am, January 7, 2020 Technical Issues

MasterJAKE33 replied to Xbox One Controller not working for FIFA 20
@JEads88 I have found that over all this months I have had to use an external program to make it work which is repetitive and has to be opened every time I want to play but at least it works! I really..
5:30 am, January 7, 2020 Technical Issues

EA_Barry replied to I have a random EA account pop up when first loading up FIFA20
@danbriault93 CAN'T LOG IN TO YOUR EMAIL ADDRESS? If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll g..
10:30 am, January 7, 2020 Technical Issues

AnthES10 replied to Offside goal stands
@AnthES10 The ball didn’t touch the defender and Messi who is offside nodded home. No offside given 🤷🏽♂️
10:30 am, January 7, 2020 Technical Issues

LOZZA7312 replied to Offside goal stands
It’s MESSY, whoops, Sorry, It’s MESSI There’s no such thing as OFFSIDE unless your ONSIDE. LOL. It’s the ongoing problem at the moment offsides count but onside’s being called offside e..
11:00 am, January 7, 2020 Technical Issues

EA_Cade replied to unable to connect to EA server
@r3137 In compliance with US embargoes and sanctions laws, Origin is not available in Cuba, Iran, North Korea, Syria and Ukraine (Crimea region). -EA_Cade ..
11:30 am, January 7, 2020 Technical Issues

r3137 replied to unable to connect to EA server
I'm playing on Xbox, and yesterday I hadn't a problem with connecting to server on FIFA 19.
11:30 am, January 7, 2020 Technical Issues

marzkara replied to unable to connect to EA server
*, mother of thugs, crooks, shameless, crooks, God damn you. I have been working on this wedge that you have been producing for 4 months in Iran. I have been protesting this situation for se..
11:30 am, January 7, 2020 Technical Issues

EA_Barry replied to Oyuncu eşleştirme hatası
@Senben1976 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
2:00 pm, January 7, 2020 Technical Issues

EA_Barry replied to Help
@el3adawyy If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/For help with contacting an Advisor, please see this link: https://help.ea.com/en..
3:00 pm, January 7, 2020 Technical Issues

EA_Barry replied to Fifa
@el3adawyy Pack luck is uniform and unchanging for everyone, there is nothing a player can do to change that. Thanks. ------------------------------------..
3:00 pm, January 7, 2020 Technical Issues

EA_Barry replied to Futلم احصل على مكافات ال
@63163900 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezy..
3:00 pm, January 7, 2020 Technical Issues

EA_Aljo replied to Still Banned On FIFA 20 - TOS TEAM
Hello, @iBruuuH. When did you submit the dispute? It can take several days to get a response.
4:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team
Hi @MasterPatsy,Does this happen every time you attempt to connect or is it intermittent? -EA_Cade
4:00 pm, January 7, 2020 Technical Issues

MasterPatsy replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team
Literally every time since I purchased the game. I have never been able to get into FUT even though I can play everything else online, just not FUT.
4:00 pm, January 7, 2020 Technical Issues

EA_Aljo replied to Fifa 20 speed lag
Hello, @wifi86123. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back onl..
4:30 pm, January 7, 2020 Technical Issues

EA_Cade replied to Personal save issues
Hi @dannmch420,if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select that and then select your g..
5:00 pm, January 7, 2020 Technical Issues

dannmch420 replied to Personal save issues
Thank you matey for the response and also thank you for helping me handle the situation
5:00 pm, January 7, 2020 Technical Issues

MadRedPirahna replied to Fifa fut 20
@miss_potter90Hello! If you haven't recidived your rewards you should contact a Game Advisor.https://help.ea.com/pl/Best regards,MadRedPirahna
5:00 pm, January 7, 2020 Technical Issues

EA_Aljo replied to FUT Speed Up Lag STILL!!!
Hi there, @ryvnkey. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ..
5:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to Crash when trying online game (fut rivals) or connecting to internet fifa 20
Hi @Ulysse313131,Have you tried a http://bit.ly/Clean_Boot to see if the game launches correctly? -EA_Cade
5:30 pm, January 7, 2020 Technical Issues

EA_Cade replied to Pack glitch in FUT 20
Hi @NP_594,Were you able to get this sorted? -EA_Cade
5:30 pm, January 7, 2020 Technical Issues

EA_Aljo replied to Missing pro clubs from disc
Hi there, @ghg093. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come b..
5:30 pm, January 7, 2020 Technical Issues

EA_Cade replied to FUT - transfer club from PS4 to PC
Hi @Hadzhiew,FUT Clubs are locked to the console type they were created on. -EA_Cade View in thread
6:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to In CareerMode goals happen even after the end of the game
Hi @kaadji81,Does this actually happen 75% of the time? I just attempted this several times and was unable to replicate it. -EA_Cade
6:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to Didn't receive my 2,000 fifa points
Hi @Itzcal365,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to Fifa points
Hi @Boski_L1,Hello! You'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter for this one.We can't assist with this type of issue via AHQ. ..
6:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to Still haven't been unsusspennded
@dardiiiacm Hiya. Any issue in regards to a banned or suspended account must be handled via http://bit.ly/ContactAccountDisputes. We cannot assist with a banned account over AHQ. ..
6:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to Fifa 20 lost connection
Hi @surur187,Does this happen every time you play a game?If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's rep..
6:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to Fifa fut 20
Hi @miss_potter90,FUT Champions rewards go out on Thursday at 0800 UTC. -EA_Cade View in thread
6:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to BSOD Fifa 20 Online (Origin Web Helper)
Hi @GOT_1_OK,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade
6:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to Unable to connect in Online Friendlies
Hi @olichadders,This usually happens when one of the parties in the match is on an IPv6 connection. I would recommend you both checking your console network settings to see if you're on IPv4 or 6. ..
6:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to Switch... can't connect to Online Servers
Hi @oscaremosh,Are your accounts linked up? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA_Cade
6:00 pm, January 7, 2020 Technical Issues

EA_Cade replied to I can’t sub any player
Hi @A-M-A-Z-A11,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:00 pm, January 7, 2020 Technical Issues