List Replies
EA_Cade replied to I think I linked to the wrong EA Account
Hi @elimprudente,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to My rival rewards havent upgraded
Hi @creppyheadphone,I'm showing that you finished Division 7, Rank 1 for the last week and received those rewards. -EA_Cade
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Can’t connect to ultimate team PC since yesterday
Hi @Dardiii_ACM, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. -EA_Cade View in thread ..
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to missing an icon swaps token
Hi @BAZJ89,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Ultimate team deleted
Hi @Sparky-Wwfc,Are you saying that you logged into the PC version of FIFA 20 or the Web App? -EA_Cade
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Prime Icon listed for minimal price due to app stutter
Hi @ephtwo-d-too,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mar..
6:00 pm, January 2, 2020 Technical Issues
EA_Aljo replied to "Unable to save Personal Settings"
Hello, @jor9y Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!
6:00 pm, January 2, 2020 Technical Issues
EA_Aljo replied to Servers
Hello, @corbanroxx Let's see if we can find out what's happening. First, what system are you playing on? Also, are you on a wired or wireless connection?
6:00 pm, January 2, 2020 Technical Issues
EA_Aljo replied to How do i link my fifa 20 game with the fut20 app?
Hi there, @cruiky61. If you're not seeing your club, it means you're logging in to the wrong account. Make sure you use the same email address that you see at Customize > Online Setting..
6:00 pm, January 2, 2020 Technical Issues
EA_Aljo replied to Account reset
Hi there, @jdewwwss Try contacting @EAHelp through Twitter. They can look into this for you. Thanks!
6:30 pm, January 2, 2020 Technical Issues
EA_Cade replied to Missing coins after player sale...
Hi @Chazingtone,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
6:30 pm, January 2, 2020 Technical Issues
Chazingtone replied to Missing coins after player sale...
#54588985
6:30 pm, January 2, 2020 Technical Issues
nogamenol1fe0v0 replied to Unable to connect to FIFA 20 Ultimate Team
Hi @EA_CadeUnfortunately, It is still happening.
6:30 pm, January 2, 2020 Technical Issues
EA_Cade replied to Fifa 20 on my Xbox was wont load in
Hi @rapmon21,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me kn..
6:30 pm, January 2, 2020 Technical Issues
EA_Cade replied to Premier league graphics remain on screen during gameplay
Hi @emilecox,This is being looked into by the FIFA team currently. -EA_Cade
6:30 pm, January 2, 2020 Technical Issues
EA_Cade replied to Got Duplicate Butragueno in icon sbc, but now can’t see him?
Hi @MagicDom,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, January 2, 2020 Technical Issues
EA_Cade replied to Fifa redeem points
Hi @lfcOG11,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, January 2, 2020 Technical Issues
EA_Cade replied to PlayStation
Hi @dgriff376,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
6:30 pm, January 2, 2020 Technical Issues
chazingtone replied to Missing coins after player sale...
Thanks @EA_Cade here is the case number- #54588985hope you can sort it out! charlie
7:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Hi
Hi @kandi1001,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:00 pm, January 2, 2020 Technical Issues
Ktip1978 replied to Missing coins after player sale...
Absolutly disgusting! Daylight robbery . My son had S.Ramos taken from on Monday only 65k. Still it will take him two wks to get that back. Not as bad as Icon Ballack! Hope you get closure on th..
8:30 pm, January 2, 2020 Technical Issues
shanemark2 replied to Unable to connect to FIFA 20 Ultimate Team
I am having the exact same problem but on xbox one
9:00 pm, January 2, 2020 Technical Issues
StevenJPetchey replied to Unable to connect to FIFA 20 Ultimate Team
Not working in UK either!! 😟
10:30 pm, January 2, 2020 Technical Issues
sirken replied to Video Callibration
Have the same issue. For video calibration, the screen instruction says to "adjust" for both brightness and hue. However no buttons on the controller will operate to do any adjustment. Did you find ou..
11:00 pm, January 2, 2020 Technical Issues
Hojgaard2620 replied to Missing dynamic pictures on FUT Champions cards
What's the status on this issue?
11:30 pm, January 2, 2020 Technical Issues
OMG_ITz_LloyD11 replied to Game keeps disconnecting
Same and its pissing me off specially when I'm playing Pro clubs I score a fanessed shot 2 mind late you have now disconnected to the ea servers it pisses me off
12:00 am, January 3, 2020 Technical Issues
TheRealMrBent replied to SBC not working.
So I wanted to do the new marque matchups sbc of psg and real madrid, but it keeps saying that I did not complete a requierment. Evne though I did do the requierment. I have 6 players of the ligue 1 b..
12:30 am, January 3, 2020 Technical Issues
JOR9Y replied to "Unable to save Personal Settings"
@EA_Aljo There is no personal settings to delete. This is the first time I'm making a profile on Origin
1:30 am, January 3, 2020 Technical Issues
hsynvrl replied to Still no pre-order packs?
Packs in the club now. Thanks for your help. View in thread
3:30 am, January 3, 2020 Technical Issues
Aryaman107 replied to Still no pre-order packs?
same just opened ut and said that some people are having this issue and it will be resolved fast, for them i aspect 2020
3:30 am, January 3, 2020 Technical Issues
Bex_Dimitri replied to Still no pre-order packs?
@hsynvrl I still haven't received the packs ...
3:30 am, January 3, 2020 Technical Issues
jeroenhegger7 replied to Still no pre-order packs?
I still didn't receive anything..
3:30 am, January 3, 2020 Technical Issues
NikoSinclair replied to Still no pre-order packs?
Thats strange. I recieve mine every Sunday ps: make sure you remember to not count them as Sb rewards...they come close to same time
3:30 am, January 3, 2020 Technical Issues
samb8499 replied to Still no pre-order packs?
I still have NOT received the packs. I think I received 1 pack only. I should have receive 2 more packs.
3:30 am, January 3, 2020 Technical Issues
hootie1923 replied to Still no pre-order packs?
@hsynvrl @eahelp I still have received mine. I haven’t gotten any of the rewards for preordering fifa20
3:30 am, January 3, 2020 Technical Issues
Hootie1923 replied to Still no pre-order packs?
@hsynvrl @eahelp I still have received mine. I haven’t gotten any of the rewards for preordering fifa20
4:00 am, January 3, 2020 Technical Issues
King-spirit96 replied to No player picks
Come on guys fix this * goy no player picks either
5:30 am, January 3, 2020 Technical Issues
Felixtw2908 replied to banned
And i have just got a response telling me that they banned me correctly and i now cannot access the transfer market so i have lost lots of money on the gamefor no reason because i made money of tradin..
1:00 pm, January 3, 2020 Technical Issues
xander57810 replied to banned
I didn't get anywhere by complaining to EA themselves, just kept getting Automated responses. They tried to dress them up as unique responses, but looking through complaints I could see the..
2:00 pm, January 3, 2020 Technical Issues
yickwhey replied to NO STAMINA, POWER BAR AND PLAYER NAME BAR AT THE BOTTOM OF THE SCREEN
delete all except my save file. However, my save file is gone and the stamina bar still didn't appear.
2:00 pm, January 3, 2020 Technical Issues
xander57810 replied to My rival rewards havent upgraded
You get the rewards for the division you started in that week, So if you start in division 5 on Thursday, and finish in division 7 on Wednesday the following week you'll get division 5 rewa..
2:30 pm, January 3, 2020 Technical Issues
EA_Cade replied to Career Mode: UCL / UEL Crash Rest of World
Hi @jtleake,This is a known issue that's being looked into at the moment. -EA_Cade
3:00 pm, January 3, 2020 Technical Issues
jtleake replied to Career Mode: UCL / UEL Crash Rest of World
Thank you Cade! This is the first time I've ever heard confirmation from someone at EA that the issue is being investigated. Simple communication goes a long way! Will be looking forward to seein..
3:00 pm, January 3, 2020 Technical Issues
EA_Cade replied to Need an answer is this cheat ?
Hi @Allexyhno,That's a new one on me. What system was this on? -EA_Cade
3:30 pm, January 3, 2020 Technical Issues
Allexyhno replied to Need an answer is this cheat ?
Hi @EA_Cade was on xbox one the point is the opponent's players act like they are been controled individuls , so many times when i go on counter atack all 4 defenders comes in aroun..
3:30 pm, January 3, 2020 Technical Issues
EA_Cade replied to Another Blocking issue in CM
Hi @kaadji81,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:30 pm, January 3, 2020 Technical Issues
kaadji81 replied to Another Blocking issue in CM
thanks @EA_Cade BTW do ytou happen to know if is there a patch 1.11 already planned?
3:30 pm, January 3, 2020 Technical Issues
EA_Cade replied to FIFA 20 EA connection
Hi @BlackEagle844,What system is this happening on? -EA_Cade
3:30 pm, January 3, 2020 Technical Issues
EA_Cade replied to Can't connect to the ea servers
Hi @grenadz32,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
3:30 pm, January 3, 2020 Technical Issues
