List Replies
EA_Cade replied to no coins when i sell an item
Hi @TheFIFAboy63,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, December 19, 2019 Technical Issues
EA_Cade replied to FIFA 20 installation in progress
Hi @Aishaa_1303,Hiya, that's indicative of a corrupted install - have you tried deleting the app and then restarting the install? -EA_Cade
4:00 pm, December 19, 2019 Technical Issues
EA_Darko replied to Transfer market access
Hey @TygrrFUT, firstly we don remove posts unless they are in breach of the rules and if that is the case then we will reach out to you. It is most likely the case that your post was marked ..
4:30 pm, December 19, 2019 Technical Issues
TygrrFUT replied to Transfer market access
@EA_Darko Ok, elaborate. What exactly do I need to do, as I mentioned above, I’ve played literally every playable mode, done everything I possibly can imagine. I’ve even played all offline modes, ..
4:30 pm, December 19, 2019 Technical Issues
AgentBond101 replied to Transfer market access
Just keep trying til it works
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to I quick sell (Sergio Ramos , Lenglet , Ter Stegen), and I want to recover them
Hey @KOR_hanjungkim there is nothing that we can do in cases of accidental bids, listings, submissions or sells. We cannot return the item or reverse the action.Darko
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to Fifa 20 servers that are the nearest to Toronto?
Hey @R0ss0ner01899 can I ask in which modes are you seeing issues? I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/e..
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to New equipment. Trace Reports done.... it’s still the same.
Hey @BenGrigg5 can you share your UO Trace, Path Ping or Trace Route with us so that we can take a look at your connection? Darko
4:30 pm, December 19, 2019 Technical Issues
mitchyp2803 replied to Losing connection to EA servers whilst playing rivals or FUT Chamions
This is the very last step mate. I've read on other forums that this does nothing at all though, so I'm not very optimistic whatsoever.
4:30 pm, December 19, 2019 Technical Issues
R0ss0ner01899 replied to Fifa 20 servers that are the nearest to Toronto?
@EA_DarkoI've done all the troubleshooting steps. The modes are all FUT games (division rivals and WL) or any other online game. The issues are button delays, buttons not registering, and always playi..
5:00 pm, December 19, 2019 Technical Issues
BigBananaMan666 replied to Fifa 20 scren freeze PC
@EA_Cade Just tried it,nothing changed
5:30 pm, December 19, 2019 Technical Issues
BenGrigg5 replied to New equipment. Trace Reports done.... it’s still the same.
@EA_Darko Sure Trace_Route-eas..
6:00 pm, December 19, 2019 Technical Issues
EA_Cade replied to Proclubs name
Hi @vandew_08,Sorry to hear that. What system is this happening on? -EA_Cade
7:30 pm, December 19, 2019 Technical Issues
EA_Cade replied to Horrible online experience due to lag
Hi @AqiiiL,Your speeds are very, very fast but it is odd that they fluctuate as wildly as they are. Can you try changing your DNS in the network settings to the Google or OpenDNS address please and le..
10:30 pm, December 19, 2019 Technical Issues
Abhay11 replied to fifa 20 controller
I am using a Windows 10 OS with 16 GB Memory and 6 GB Nvidia Geforce 1600 Ti Graphic card.
4:00 am, December 20, 2019 Technical Issues
EA_Charlie replied to Career Crashing Everytime
Moved from the French forum * Je ne réponds pas aux messages privés *Answer HQ est avant tout un forum dédié à l'entraide entre joueurs.Vous avez trouvé la solution à v..
9:00 am, December 20, 2019 Technical Issues
yohchap replied to FIFA 20 disconnecting from server
i join a game, green latency. have no lag at all. then around the 20th minute i get disconnected.
1:00 pm, December 20, 2019 Technical Issues
Hristaka2903 replied to FIFA 20 disconnecting from server
This stupid game cant be competitive after all those technical bugs. I cant even play futchamps. I score goals beat the opponent and at the end of the match the game crashes and i loose. This is..
1:30 pm, December 20, 2019 Technical Issues
Solo24Player replied to FUT Champs Disconnected while winning 3-1
EA last week i gone 3 match win not countnow 1 match win, 4-1 got disconnectopponet use this bug when losingin PC
2:00 pm, December 20, 2019 Technical Issues
MiGHT-TV replied to Career Crashing Everytime
Eh sorry, French is my main language but basically i thought i would get more answers by posting in english.
3:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to draft resulting in loss even though i didn't leave nor diconnect
Hey @TechniproX you can see if you are eligible for a draft token by using the self help tool here: https://help.ea.com/en/self-service/draft-tokens/ For your issues with your connect..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to My conn
If you are playing on a modern TV @callummcfc96 you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of ..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Fifa 20 Gameplay too slow
Hey @Lszsailo if you are having connection issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Error in my bid
Sorry to say @CoyoteAsesino but there is nothing that we can do in instances of accidental bids. We are unable to reverse the action or return the item/coins.Darko
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Again FIFA !! Ultimate team
It sounds like you may be having issues with your connection @rallyinghardOK. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to FUT Champs Disconnected while winning 3-1
Hey @Solo24Player and @renadhc for your issues with your connection I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to FIFA 20 disconnecting from server
Hey all it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Unfair ban
Hey @thimes2692 for any TOS related issues you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/a..
4:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to Career Crashing Everytime
Hi @MiGHT-TV,Are you able to launch a different career mode save without it crashing or is it just this save that's doing this? -EA_Cade
5:00 pm, December 20, 2019 Technical Issues
EA_Cade replied to Online friendlies results unsynchronized
Hi @CCarvalho171984,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
5:00 pm, December 20, 2019 Technical Issues
EA_Darko replied to Fifa20 speed
Hey @bigsanny80 if you are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any num..
5:00 pm, December 20, 2019 Technical Issues
Ladak77 replied to Futmas De Gea - crashing game
I have the same on PS4
8:00 pm, December 20, 2019 Technical Issues
PhantasmaCZ replied to Futmas De Gea - crashing game
Here is video on YouTubehttps://www.youtube.com/watch?v=vZGczJR17HQ please EA, fix it, this challenge ends in 23 hours :-(
8:00 pm, December 20, 2019 Technical Issues
EA_Cade replied to Futmas De Gea - crashing game
Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
8:30 pm, December 20, 2019 Technical Issues
6969yo replied to Futmas De Gea - crashing game
I was doing a futmas de gea. I completed the challenge and then it crashed out and i do not have my futmas de gea.
8:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to Waited for ages
Hi @Tasselass, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
8:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to Icon Swap Gone!
Hi @StantonPlays,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, December 20, 2019 Technical Issues
atKuch34 replied to Fifa 20 did not finish after ref ended the match (I won)
@atKuch34 And it was on my different account I will write it if you reply
8:30 pm, December 20, 2019 Technical Issues
bresti777 replied to Futmas De Gea - crashing game
Same problem on my side, after sending de gea sbc , game crashed .. tried to repair still not working playing on PC
9:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to Fifa problems
Hi @athman_2408,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this persists? ..
9:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to fifa 20 age restriction
Hi @fire29uk,That's strange, what system are you playing on? -EA_Cade
10:30 pm, December 20, 2019 Technical Issues
fire29uk replied to fifa 20 age restriction
i am playing on pc
10:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to Unable to buy fut points most of the time
Hi @erlenror,Do you ever get an error message that the content may no longer be for sale as well? -EA_Cade
10:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to FUT DRAFT
Hi @Dadacr72005,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..
10:30 pm, December 20, 2019 Technical Issues
erlenror replied to Unable to buy fut points most of the time
@EA_Cade No
11:30 pm, December 20, 2019 Technical Issues
jamiestorer replied to FIFA 20 disconnecting from server
This is the generic reply to connection issues. I have followed all steps suggested to no avail. The issue does not always fall on the customer. I would like to know if there are..
11:30 pm, December 20, 2019 Technical Issues
athman_2408 replied to Fifa problems
There is no file to delete !
12:30 am, December 21, 2019 Technical Issues
derwuifal replied to Fifa 20 did not finish after ref ended the match (I won)
These bad employees will not answer, i made a request, and if they dont answer or make something good for me, im ready to sue them, they will see how much one hour costs. Putting money and time in it ..
3:30 am, December 21, 2019 Technical Issues
TechniproX replied to draft resulting in loss even though i didn't leave nor diconnect
I had already done the self help tool and the troubleshooting with a live chat advisor, attatched are my UOTrace results, never did my ping go over 100ms, the highest result was 90ms and in the %lost ..
6:30 am, December 21, 2019 Technical Issues
EA_Cade replied to Logitech F710 Gamepad not compatible in FIFA20?
The only controller EA officially supports on Origin is the Xbox 360/One controller manufactured by Microsoft, we cannot offer support for third party peripherals or programs. ..
7:00 am, December 21, 2019 Technical Issues
