List Replies
EA_Cade replied to Fifa20 verification code error.
Hi @anwild23,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
8:00 pm, December 14, 2019 Technical Issues
EA_Cade replied to FUT Squad Battles XP not adding up
Hi @MissionPuppet61,Have you refreshed your opponents? Those games that you didn't play count up towards your 40 games. -EA_Cade
8:00 pm, December 14, 2019 Technical Issues
Hunter-DG4 replied to Game freeze since patch PS4
@matthias7575 Lmao get * noob
8:30 pm, December 14, 2019 Technical Issues
CJackson5083 replied to My Fifa 20 giving problems.
Wrong Forum. This is PvZ Battle for Neighborville. Go post in the right forum.
9:00 pm, December 14, 2019 Technical Issues
dwooten77 replied to My Fifa 20 giving problems.
@pandareno1999 can you move this bud? I don’t have the authority.
9:00 pm, December 14, 2019 Technical Issues
EA_David replied to My Fifa 20 giving problems.
Hey, the post has been moved to the FIFA board.
9:00 pm, December 14, 2019 Technical Issues
sharpALLstarz replied to My Fifa 20 giving problems.
Can you give me the correct number I should call please? I put de bruyne on the market on the 7th october buy now 361k but never recieved the coins. I have emailed ea 9 times, I have wrote t..
9:00 pm, December 14, 2019 Technical Issues
ik12821 replied to My Fifa 20 giving problems.
Did they cleared this error. I am so frustrated with the colour... it shows pink instead of red. Not knowing where to fix this. Should contact the ps4 or the EA sports. Someone help me! ..
9:00 pm, December 14, 2019 Technical Issues
NikoSinclair replied to Weekend league cant find opponent
It keep searching then says: there were no opponents found. Please try your search again later@EA_Cade wrote:Hi @NikoSinclair,What exactly is happening when you try to find an opponent?
9:30 pm, December 14, 2019 Technical Issues
MajesticDrip9 replied to FUT champions kicking me off
The match finished the screen after the match just came up and i pressed the a button to collect coins for the match etc and it cut me off there i had already won the match and it counted as a loss th..
9:30 pm, December 14, 2019 Technical Issues
MissionPuppet61 replied to FUT Squad Battles XP not adding up
yeah but my xp is still stuck at that number
10:00 pm, December 14, 2019 Technical Issues
EA_Cade replied to Disconnects my fit champs games
Hi @Migitfin,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
10:30 pm, December 14, 2019 Technical Issues
EA_Cade replied to Stolen draft coins
Hi @toomz95,I'm showing that you redeemed a Single Player Draft token and it's waiting for you to pick the difficulty level. -EA_Cade Vi..
10:30 pm, December 14, 2019 Technical Issues
BobSquad323 replied to FUT Squad Battles XP not adding up
I played an online friendly and lost 2-0. I got 0 coins for it so I played a squad battles match. I won 5-0 and completed a few objectives. I got 0 coins or points for it and still have 20 opponents l..
11:30 pm, December 14, 2019 Technical Issues
PlainApple8 replied to Not active in game error message on screen for entire game
@EA_Cade Can you help with this? I still need to play a lot of games tonight or I won't be able to finish the weekend league. I just tried to power everything down again and the same thing happen..
12:00 am, December 15, 2019 Technical Issues
toomz95 replied to Stolen draft coins
It was an online draft and as soon as the coins were taken a message poped up and said erroe communicating to the server and returned me to the ultimate team main menu, i didnt play the draft and didn..
12:00 am, December 15, 2019 Technical Issues
HunkeBoy replied to Stuck in two button mode
@isantiago1315 I have the same. Can the slow sh at ea get a respons????
12:30 am, December 15, 2019 Technical Issues
anwild23 replied to Fifa20 verification code error.
Buddy the page you sent does not work. Is there a phone support or can I get a code through email
6:00 am, December 15, 2019 Technical Issues
IndigoJack16 replied to Ban transfer market
Hi,If you think your account is banned by mistake please go to the link below:https://help.ea.com/en-uk/help/account/information-about-banned-or-suspended-accounts/I’m also giving the steps to conta..
9:30 am, December 15, 2019 Technical Issues
Jacobjacob44 replied to Transfer Market Problem
Having this problem again today, any advice?
12:30 pm, December 15, 2019 Technical Issues
jamesclothier123 replied to Transfer Market Problem
@Jacobjacob44 Has it fixed for you I’ve had it for 12 hours now I got it from sniping which is not illegal
12:30 pm, December 15, 2019 Technical Issues
hono111 replied to Connection lost after match ends
@lukapavici721 I have the same problem, now it even got worse, because I got disconnected from the match that hadn't even finished and I get those matches as I played and lost them
4:00 pm, December 15, 2019 Technical Issues
lhyme replied to Rttf mbabu
Mental, I have almost the same exact issue. Before he got the upgrade I didn't think I would use him, so I never opened a case. Yesterday, I opened a case and the EA rep was really helpful, while the ..
5:30 pm, December 15, 2019 Technical Issues
lhyme replied to Didn’t get rttf Mbabu
@kraudenbrauden I had almost the same exact issue. I opened a case on it yesterday, they kept me on for an hour or two then told me they can't find evidence because it's most likely archived. This is ..
6:00 pm, December 15, 2019 Technical Issues
hono111 replied to Please fix your servers finally I can't stand it anymore
It happened again and again and again you bunch of d£cks, people spending money for no reason because you can't even fix your stupid servers, BTW thnx for losing mat he's even though I won them. Cong..
6:30 pm, December 15, 2019 Technical Issues
matthias7575 replied to Game freeze since patch PS4
Anyone? I registered for WL and I literally can't the games the menus and everything are working fine but once i get in a game it's done.
7:30 pm, December 15, 2019 Technical Issues
PAJANPOLLERO replied to Please fix something with the servers !!!!!! - WL 3-4 seconds button delay
Its because they dont have their servers close to your country, just like they dont have ones in mine in finland. Ea doesnt give a flying duck about us. Somebody literally need to snap totally bc of t..
7:30 am, December 16, 2019 Technical Issues
ero177 replied to game freezing and then speeds up
hi @EA_Cade im playing with lan cable on my ps4, not with wifi, it started with latest patch and every day same problem but with only fifa 20. i think me and @JordanDevlin97 have the s..
9:00 am, December 16, 2019 Technical Issues
ero177 replied to Game freeze since patch PS4
i have the same problem and made the new topic about that. it happened to me since new patch 10-15-20 seconds freeze and then speeds up and cant controll the game. it happenes 3-4-5 times in one match..
9:00 am, December 16, 2019 Technical Issues
SmartdragMrDavid replied to Did not receive this week's packs
i have the same problem
9:30 am, December 16, 2019 Technical Issues
oridamari1 replied to EA - do something with servers
agree
9:30 am, December 16, 2019 Technical Issues
EA_Cade replied to didnt get my preordered packs
@Legenden1999 Hiya, what platform are you playing on? -EA_Cade
12:00 pm, December 16, 2019 Technical Issues
AmzngBrazilian88 replied to didnt get my preordered packs
Hello, I didn't get my pre ordered packs this weekend (2 rare gold packs) can you help me please? Thanks!
12:00 pm, December 16, 2019 Technical Issues
cometfalcon12 replied to didnt get my preordered packs
same here haven’t gotten my packs the last 2 weeks (xbox one)
1:00 pm, December 16, 2019 Technical Issues
Romaguera_br replied to didnt get my preordered packs
Same with me. PS4
1:30 pm, December 16, 2019 Technical Issues
EA_Barry replied to Fifa 20
@Hswertggb56 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more i..
2:00 pm, December 16, 2019 Technical Issues
EA_Darko replied to personal settings 1 failed to load at pc
Hey @TheFIFAboy63 you can often fix this issue by powercycling your router which involves plugging it out for a couple of minutes. If that does not work that can you open Customi..
2:30 pm, December 16, 2019 Technical Issues
TheFIFAboy63 replied to personal settings 1 failed to load at pc
@EA_Darko i deleted my personal settings and it works thank you so much!
2:30 pm, December 16, 2019 Technical Issues
EA_Barry replied to لابد منكم أصلاح البرو كلوب
@shalbal506 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
4:30 pm, December 16, 2019 Technical Issues
EA_Darko replied to TOS team
Hey @fcf13 the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/ Click Contact usat the t..
5:00 pm, December 16, 2019 Technical Issues
EA_Aljo replied to Preorder pack disappeared
Hello, @Chilla0401. If you don't open your pack each week, it is forfeited and replaced on Monday with the next pack. You can read about this here: https://www.ea.com/games/fifa/fifa-..
6:30 pm, December 16, 2019 Technical Issues
RaviSran10 replied to FIFA 20 Unable to save personal settings 1 (PC)
I'm also facing the same kind of problem but on FIFA 19. After the opening match, when profile is being created, it says that unable to save personal settings 1. 3 options are there - 1) Retry 2) Canc..
6:30 pm, December 16, 2019 Technical Issues
kofirmoore replied to Rttf mbabu
Yeah can anyone help us out please
8:00 pm, December 16, 2019 Technical Issues
Wessa_020 replied to FIFA 20 Game will not launch at all? Please help
@yvipery fifa support is garbage.. u fixed it already ?
8:00 pm, December 16, 2019 Technical Issues
EA_Aljo replied to Fifa 20 crashing when trying to connect to EA servers (PS4)
Hi there, @jjmcnamara761. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to FIFA 20 COMPANION APP WON'T LOG IN
Hi there, @ylight9618. Are you saying the app just refreshes when you try to log in and nothing happens?
8:30 pm, December 16, 2019 Technical Issues
BenGrigg5 replied to Trace report etc..
@EA_Darko @EA_Aljo what can you say? I’m still having issues. it’s blatant robbery in some matches. My guys literally stop. and today it’s been glitchy screen etc. &nb..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to Trace report etc..
@BenGrigg5 Can you run the UOTrace again, but this time use the utility we provide here: http://bit.ly/ConnectivityBTS? The one you provided looks like there's a problem with the sec..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to INPUT DELAY
Hi there, @Quinn999999. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to GAME DISCONECTS AND SAYS CANT CONNECT TO EA SERVERS
Hi there, @proistamenos13. It sounds like you're on a wireless connection since you mentioned we shouldn't say to use a wire. Sadly though, being on a wireless connection is the number one..
9:00 pm, December 16, 2019 Technical Issues
