List Replies

EA_Darko replied to Something is SERIOUSLY wrong
It sounds like you may be having issues with your connection @BenGrigg5. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..
5:00 pm, December 11, 2019 Technical Issues

BenGrigg5 replied to Something is SERIOUSLY wrong
Hi @EA_Darko thanks!is this trace report only able to be done with a desktop/laptop?
5:00 pm, December 11, 2019 Technical Issues

EA_Cade replied to FUT captcha not showing up
@PixieTweek Sorry for the delay, is this still happening? -EA_Cade
5:00 pm, December 11, 2019 Technical Issues

EA_Darko replied to Fifa 20 lost connection every game
Hey @Peaky_ShadowI would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll take y..
5:00 pm, December 11, 2019 Technical Issues

EA_Cade replied to can this pc run the game?
@Foughhh Is correct. You shouldn't have any issues running the game on that setup, but I'm not sure about hitting 60 FPS on the GTX 750. -EA_Cade
5:00 pm, December 11, 2019 Technical Issues

EA_Cade replied to Fut connect do not Work
Hi @naak2424,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
8:30 pm, December 11, 2019 Technical Issues

Sitbon replied to FIFA 20 won't launch
I have this problem too. When I press "Play" it's nothing happen. ..
9:30 pm, December 11, 2019 Technical Issues

EA_Cade replied to Keep getting disconnected from FUT on FIFA 20
Hi @SYCOEazy,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:00 pm, December 11, 2019 Technical Issues

EA_Cade replied to Wrong quick sell
Hi @haziem55,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:00 pm, December 11, 2019 Technical Issues

Str8hii replied to Experiencing latency
@dariogieselaar According to them its just you but in reality input delay and sluggish game play complaints are all over ea help , ea forum , youtube, reddit ,twitter etc. Game is unplayable 5 days in..
11:00 pm, December 11, 2019 Technical Issues

Str8hii replied to Trace Report. What does it mean?
Dont even bother its not ur connection its ea servers they just gonna end up lying its on ur end
11:00 pm, December 11, 2019 Technical Issues

shaheen756 replied to Game freeze on launch when connecting to EA Servers
same issue. @killermali did you find a solution?
11:30 pm, December 11, 2019 Technical Issues

IanGillan1996 replied to Game freeze on launch when connecting to EA Servers
Any solution??
12:00 am, December 12, 2019 Technical Issues

killermali replied to Game freeze on launch when connecting to EA Servers
Nothing yet...
2:00 am, December 12, 2019 Technical Issues

KingRamos93 replied to game crashes nvidia error back since TU7
oh btw. Only happens before or after a game and only in career mode
2:00 am, December 12, 2019 Technical Issues

Chanelock replied to Game freeze on launch when connecting to EA Servers
Not sure why but I tried everything. Finally got the new terms and conditions pop up which was causing the freeze i believe when I turned off pop up notifications for blocked content in the PS4 ..
3:00 am, December 12, 2019 Technical Issues

SpartanDawgz replied to Game freeze on launch when connecting to EA Servers
I’ve been playing this game consistently since launch and am just now experiencing this exact problem. No issues at all with FUT Companion App so it’s not the EA profile. Changed IP address, NetMa..
4:00 am, December 12, 2019 Technical Issues

FlowBOOT replied to FIFA 20 ORIGIN/PC CANT PLAY ONLINE
Same here, it started a couple of hours ago
6:30 am, December 12, 2019 Technical Issues

ShardsofGlass79 replied to My game keeps freezing Xbox one fifa 20
I have the same issue. Game crashes at least once in every session I use it. Sometimes it takes three restarts to get into a game. Having a similar issue with Madden 20. Can not replicate this issue o..
6:30 am, December 12, 2019 Technical Issues

peachman2298 replied to Did not received my champions weekend rewards
Never mind im actually an idiot!!I get my rewards at 7pm 😂
8:00 am, December 12, 2019 Technical Issues

sameernazri replied to Game freeze on launch when connecting to EA Servers
Anybody able to find out the solution to this. I’m hell irritated with this problem.
8:30 am, December 12, 2019 Technical Issues

Fenos53 replied to Game freeze on launch when connecting to EA Servers
I saw that there was an update on game engine like 20 minutes ago, (Origin user) but nothing changed, still can not log in into FUT...
9:00 am, December 12, 2019 Technical Issues

Str8hii replied to Slow gameplay delay reaction
They refuse to acknowledge the problem. you are stuck with it for life i had it since 2015 and it keeps getting worse every year its biggest problem in fifa but they will blame everyone (most likely&n..
11:30 am, December 12, 2019 Technical Issues

guisantos200213 replied to Game freeze on launch when connecting to EA Servers
@SpartanDawgz Same, I’ve been playing FUT since the release, and When I woke up today the same problem is happening to me, pls if get any solution notice me
12:00 pm, December 12, 2019 Technical Issues

EA_Cade replied to Freeze on connecting to EA servers?
Hey there, have you tried the steps Doonan posted here? https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..
12:00 pm, December 12, 2019 Technical Issues

ddsnipezz replied to Freeze on connecting to EA servers?
Yeah pal, this is still happening, as I would go on to the game it would say my account is connecting to the EA servers with an option to cancel but doesn’t connect and I am then unable to click can..
12:00 pm, December 12, 2019 Technical Issues

spikey2005 replied to Freeze on connecting to EA servers?
I have the same problem. Did you get rid of it and how
12:00 pm, December 12, 2019 Technical Issues

guisantos200213 replied to SOLUTION TO FREEZE
@AlpGrky How do I desable and enable the 2 way authenication in eas site ???
12:30 pm, December 12, 2019 Technical Issues

AlpGrky replied to SOLUTION TO FREEZE
Go to Ea account customers portal. Choose security section u ll see login verification there
12:30 pm, December 12, 2019 Technical Issues

guisantos200213 replied to Can not connect to EA Servers Fifa 20 PS4
@KeaganAdonis I also have this problem ((
1:00 pm, December 12, 2019 Technical Issues

KeaganAdonis replied to Can not connect to EA Servers Fifa 20 PS4
@guisantos200213 How long have you been having this issue?
1:00 pm, December 12, 2019 Technical Issues

prismaniac replied to 1 Commentator voice is distraught
@foadi69 Did u try another commentator?If this one sounds like a robot - a file is corrupted, and it might require repairing the game
1:00 pm, December 12, 2019 Technical Issues

EA_Darko replied to Freeze on “Connecting to eas server” tl
Hey @guisantos200213 can you take a couple of minutes to try the following steps: Restart your console: Turn off your console and then turn it back on. Make sure your game software i..
1:30 pm, December 12, 2019 Technical Issues

kenzofalls replied to Kick off Fifa 20 don't work on nintendo switch
Hi, my son is having the exact same issue. We thought it was to do with the controller but this is not the case. Please can someone shed some light upon this.
1:30 pm, December 12, 2019 Technical Issues

sozay9 replied to Kick off Fifa 20 don't work on nintendo switch
@cherrylovejerry You’re clicking the right thumbstick, not the right bumper, right?
1:30 pm, December 12, 2019 Technical Issues

EA_Cade replied to Can't find opponents on FIFA 20 NINTENDO SWITCH
Hi @Harikira007,Sorry to hear it, taking a look at the Switch version at the moment and I'm seeing thousands of players currently online, are you still having this issue? -EA_..
1:30 pm, December 12, 2019 Technical Issues

sozay9 replied to Can't find opponents on FIFA 20 NINTENDO SWITCH
@Harikira007 I’ve got the same problem. Been dealing with ea help and Nintendo help without any progress
1:30 pm, December 12, 2019 Technical Issues

EA_Darko replied to 1 Commentator voice is distraught
Hey @foadi69 I've not noticed any issues with the sound of the commentary. Would you be able to grab m ea video to demonstrate the issue as you are hearing it? Darko
1:30 pm, December 12, 2019 Technical Issues

sozay9 replied to No Online rivals on Switch
@FlipinTangerine I’ve not had a single opponent. There are people on the leaderboards so there must be people able to find opponents online
1:30 pm, December 12, 2019 Technical Issues

EA_Darko replied to FUT Champs - no rewards
Hey @newstd1 if you are missing items you believe you should have received then you will need to speak with one of our phone or chat support advisers who will be able to advise you..
1:30 pm, December 12, 2019 Technical Issues

EA_Barry replied to FIFA 20 ORIGIN/PC CANT PLAY ONLINE
@FlowBOOT @himant1 Please try these steps: Right click on the game in Origin and then Repair Reboot your PC and router Retry playing Let us know if this helps you, thanks. ..
1:30 pm, December 12, 2019 Technical Issues

EA_Darko replied to WHEN WILL THE EA SERVERS BE BACK UP!!!
Hey @martinsuaste if you are still having issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
2:00 pm, December 12, 2019 Technical Issues

EA_Darko replied to Wrongly Suspended my FIFA 20 account for 7 days.
Hey @Invoker77 for any TOS related issues you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/ac..
2:00 pm, December 12, 2019 Technical Issues

EA_Darko replied to Slow gameplay delay reaction
If you are playing on a modern TV @Hustler1985 you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of b..
2:00 pm, December 12, 2019 Technical Issues

pratyushmishra08 replied to Freeze on “Connecting to eas server” tl
I am facing same problem. I have tried everything said above it's not working.plz help
2:00 pm, December 12, 2019 Technical Issues

guisantos200213 replied to Freeze on “Connecting to eas server” tl
@EA_Darko I’ve the latest game update and the lateste software update, and doesn’t work at all.I’ve also eliminated and reinstalled the game and the bug didn’t desappear, I still can’t Play ..
2:00 pm, December 12, 2019 Technical Issues

jimtass20033333 replied to Freeze on “Connecting to eas server” tl
@guisantos200213 I have the same problem. I tried to delete fifa and install it again but nothing changed.
2:00 pm, December 12, 2019 Technical Issues

EA_Darko replied to Fifa20
Hey @teresa1kan if you are still seeing this issue would you mind going ahead and screenshotting it for me? Darko
2:00 pm, December 12, 2019 Technical Issues

EA_Mutley replied to fifa coins
@yanansskinfade sorry to say this but youre in the wrong forum for this , This is Plants vs Zombies 3 not Fifa
2:00 pm, December 12, 2019 Technical Issues

EA_Barry replied to What size of a game mointer for Fifa 2020? Which model is right? How much hz?
@deafssfifa This is such an open ended question. How far will you be from the display (size, resolution) How good is your PC in terms of graphics performance (FPS, Hz) What is your..
2:00 pm, December 12, 2019 Technical Issues