List Replies
EA_Darko replied to Disconnected In Weekend League
Hey @Joby293 just so you are aware, AHQ is a global community focused on players helping players. If you require direct assistance from a member of the EA live support team then yo..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Help Please
Hey @Aiden_wave if there is a ban on your account then you will need to speak to our Terms of Service team and explain the situation to them. The process to contact our ToS team can b..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Companion app transfer ban
Hey @Baapstra if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea...
2:30 pm, December 10, 2019 Technical Issues
bunglefeveruk replied to Haven't been able to play FUT in over 2 months...
Opening ports hasn't worked... I tried disconnecting from my wifi and connecting via a hotspot direct from my phone - same issue.
2:30 pm, December 10, 2019 Technical Issues
Trintolin replied to What more do I need to do to unlock transfer market (web app/companion)?
Just stop playing this broken game. EA is not worth it. Look at the sequels they bring every year, its all the same junk we're used to. FIFA, Need for Speed & so on.
3:00 pm, December 10, 2019 Technical Issues
DankNeet replied to Player career changes the shirt number
I have the same issue and this method didnt work for me! If someone has a working solution pls reply. Cant believe how many bugs there are in career mode.
4:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Fifa compainon app
Hi there, @mitchelln1c2. Be sure to check your spam/junk folders. Also, if using Gmail, check the Promotions tab. If you still can't find it, open a case with a live support advisor here:&..
4:30 pm, December 10, 2019 Technical Issues
EA_Aljo replied to How to unlink old psn account from ea?
Hi there, @asant90 You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Been playing Fifa since 1996, this is my last year I bought this game.
Hi there, @etihan. I'm really sorry for all the frustration! Let's see if we can get this crash to stop happening. First, I'd like you to power cycle your equipment with the following..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to fifa 18 ultimate team log in problem
Hi there, @hartscape1, This is something a live support advisor can help with. Try opening a case here: http://bit.ly/EA_Contact_Us. You can also reach out to @EAHelp on Twitter ..
5:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to FIFA 20
Hi @inmyleague00,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that he..
7:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to Connection problem
Hi @LoonJek123,Sorry for the delay, is this still happening? -EA_Cade
7:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to Fifa 20 dont lauch - Xbox one
Hi @9670Ferikansky,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..
7:30 pm, December 10, 2019 Technical Issues
Kroozy888 replied to Actions to unlock transfer market
@Jabzol same, I player 60 + games already
7:30 pm, December 10, 2019 Technical Issues
chrnny01 replied to I found the solution to FIFA 20 not launching
@Geo_SF33 wrote:@chrnny01yes what is the solution u found?Sorry for the late replay... check the compatibility settings for the Origin.exe, and FIFA.exe and fifaconfig.exe make sure that you sele..
8:30 pm, December 10, 2019 Technical Issues
ll--magician--ll replied to Fifa20 Don't have TM access on FUT Web App
@Kroozy888 check this:https://answers.ea.com/t5/Technical-Issues/Web-app-transfer-market-still-locked-after-300-games-and-...I played more than 300 from ea access ( + 3 months )I strongly thinking abo..
8:30 pm, December 10, 2019 Technical Issues
MonsGG replied to "There was an error communicating...."
So, again... im locked out. 1 hour of buying and selling on the transfer market. Please for the love of God, EA..... fix your anti-bot system, this is embarrassing! Im not even spamming like i used to..
8:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to Fouls are a Joke
Hi @LOZZA7312,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
9:00 pm, December 10, 2019 Technical Issues
EA_Cade replied to Why does the CPU rarely foul in FIFA 20?
Hi @herminator95,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
9:00 pm, December 10, 2019 Technical Issues
Aiden_wave replied to Help Please
I did that but if the ban doesn't get reversed why should suffer the consequences?Are you a bot or are you a real person? I also don't know if the ban is permanent, it didn't say it was permanent..
9:00 pm, December 10, 2019 Technical Issues
EA_Cade replied to 220k gone
Hi @mathijstheman,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to matchmaking
Hi @KamilTsubasa,The home team is the one with the best connection to the server/opponent, I would recommend improving your latency if you're always the away team. You can try these steps http://bit.l..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to ultimate team server problem
Hi @HUSEYIN_VARTOLUU,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..
9:30 pm, December 10, 2019 Technical Issues
ackevb replied to Am i the only one who has this type of crash?
@harvmondson i fixed it in ea live support go bthere they will help u for sure
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to Disconnection!
Hi @Zeeguz01,Sorry to hear it, what system are you playing FIFA on? -EA_Cade
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to kante and others missing , untraceable Trezeguet in place ,Fifa 20
Hi @coloursplash8,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to Haven't been able to play FUT in over 2 months...
Hi @bunglefeveruk,Give it a shot now please and let me know if you can connect. -EA_Cade
9:30 pm, December 10, 2019 Technical Issues
RbXs10 replied to Hello
@EA_Cade My friend if i delete i lose my squad??
10:00 pm, December 10, 2019 Technical Issues
EA_Cade replied to Green premier league overlay
Hi @NardDogg333,That's a new one for me, was this just one match or constantly there? What mode is this happening in? -EA_Cade
10:00 pm, December 10, 2019 Technical Issues
cmifc1 replied to Companion app transfer ban
@EA_Darko No offence Darko but this copy-and-paste canned solution is getting old really soon. Same with the response ToS sends back, also canned. Don’t think they bothered to do the investigation.O..
10:30 pm, December 10, 2019 Technical Issues
Cuagaldo replied to Green premier league overlay
Suddenly happening all the time... incredibly annoying. Restarting the console gets rid of it, but nothing else - if I finish a match a start a new one, it’s still there! To clarify this is the..
11:30 pm, December 10, 2019 Technical Issues
Baapstra replied to Companion app transfer ban
@EA_DarkoThank you for the reply but as cmifc1 says, this is exactly the message that I've received three times now.I swear that I've never bought or sold fifa coins before and I am not given the oppo..
11:30 pm, December 10, 2019 Technical Issues
brycrockett replied to Green premier league overlay
@Cuagaldo This is happening to me to. Every 2nd game loaded or so in career mode. Super annoying. I have to close the application then restart.
3:00 am, December 11, 2019 Technical Issues
EA_Darko replied to Can’t connect to pro clubs
Hey @MOET13 it could be a case that you are having connection issues and as such, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 am, December 11, 2019 Technical Issues
BaryCorr10 replied to Can’t connect to pro clubs
Im having the same problem and done the steps, PLEASE HELP ME
3:00 am, December 11, 2019 Technical Issues
EA_Barry replied to Can’t connect to pro clubs
@BaryCorr10 @MOET13 Check my post below, there are a few steps that may help you: https://answers.ea.com/t5/Technical-Issues/Pro-Clubs-Blank-screen-when-going-into-Pro-Clubs/m..
3:00 am, December 11, 2019 Technical Issues
h3avyskunk replied to Can’t connect to pro clubs
SAme issue with me for also 2days
3:00 am, December 11, 2019 Technical Issues
shaheen756 replied to Been playing Fifa since 1996, this is my last year I bought this game.
I have the same issue since I preordered the game. Constantly kicks me out of FUT even though my network speed is 20+Mbps...I have been playing since fifa 98 and have now given up... will never buy an..
5:30 am, December 11, 2019 Technical Issues
edmanlee replied to Beware of posting on this forum - you will get banned
I know exactly who you are talking about sadly! I've so far reported the DM from them as inappropriate content and explained the harassment (open the message in your inbox and there's a button to flag..
9:00 am, December 11, 2019 Technical Issues
Foughhh replied to can this pc run the game?
https://www.ea.com/games/fifa/news/fifa-20-pc-specs-min-requirements according to this, you are somewhere between minimum specs and recommended so you should be fine with the game at minimum in t..
9:00 am, December 11, 2019 Technical Issues
prismaniac replied to Hack
@fresnofc17 Call EA CS, they'll gladly help you with your account, then players
11:30 am, December 11, 2019 Technical Issues
EA_Barry replied to Hack
@fresnofc17 See the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
11:30 am, December 11, 2019 Technical Issues
prismaniac replied to Can an under-13 account play Volta/FUT on a PS4? I cannot get this to work.
@neiljs won't work - online options are available when your kid is 16 years old (EU law blah blah)TL;DR - <16 kid = no online options (shop, fut, friends)>16 = online features granted
12:00 pm, December 11, 2019 Technical Issues
EA_Darko replied to FIFA 20 won't launch
Sorry to see that you are having issues @b1cox. Can I ask, on what platform are you having issues and do you see an error of any kind? If on PC can you grab a DxDiag so that we can take a ..
1:30 pm, December 11, 2019 Technical Issues
prismaniac replied to bought fifa points and didn't receive it
@xxwarking Depends, if it's bought through a console, you have to call the specific console support (PS or Microsoft), if it's bought through Origin - call EA CS, or if it's bought from retailer shop,..
1:30 pm, December 11, 2019 Technical Issues
EA_Darko replied to Not getting free packs
Hey @Williamtinsle last week was the final week of packs. If you purchased the game on launch and registered for your packs then you would have received them all with the final packs being d..
1:30 pm, December 11, 2019 Technical Issues
EA_Cade replied to [Asia - PS4] - Closed the game and now have countdown timer
Thanks to everyone who provided feedback while this was being investigated by EA and Sony. This issue was confirmed as resolved by Sony on 11/17, as such this thread is now closed. ..
2:30 pm, December 11, 2019 Technical Issues
Peaky_Shadow replied to Fifa 20 lost connection every game
Same here for the past 2 days i have not finished a game. My coins multiplier is horrible because of the DNF.
3:00 pm, December 11, 2019 Technical Issues
EA_Cade replied to FUT Problem
Hi @WelshSliceOfLife,If your squad has reverted to a Concept squad you've most likely submitted someone in your Reserves in an SBC. As for the settings reverting, what settings exactly are you referri..
5:00 pm, December 11, 2019 Technical Issues
WelshSliceOfLife replied to FUT Problem
All the game settings, as in camera, time etc , all custom control settings have reset
5:00 pm, December 11, 2019 Technical Issues
