List Replies
EA_Cade replied to FUT comunication error
Hi @pludtron,That sounds like bot detection, were you making a lot of bids just before this happened? -EA_Cade
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to After Title Update #8 - Cannot play game
Hi @genuiste,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to BUG FIFA 20
Hi @60748519,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that helps?..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to Fifa 20 - Cant find live chat on EA support
Hi @StorfeKar,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to edit real player issues
Hi @elmisakid,This is a known issue that's being investigated at the moment. -EA_Cade
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to ERROR MARKET ULTIMATE TEAM
Hi @pludtron,Sounds like you hit a form of bot detection, were you making a lot of bids just before this happened? -EA_Cade
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to Companian app
Hi @lvREPTARvl13,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to friend match
Hi @seky_543,Friendlies can be difficult to diagnose as it could be a multitude of things that don't effect other modes as much. Most commonly we see IPV4 vs IPV6 as a big issue with them, you both ar..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to Fifa 20
Hi @Henrychhouk371,Sorry for the delay, what's the exact error you're getting? -EA_Cade
11:00 pm, December 3, 2019 Technical Issues
TheQueenWibke replied to DIVISION RIVALS DISCONNECT
I have the same problem as well. I have been trying to find a solution lately and i have found nothing. Normally it keeps me playing for about 5 minutes and then it happens. Only thing i know that it ..
11:00 pm, December 3, 2019 Technical Issues
mea571 replied to DIVISION RIVALS DISCONNECT
With the start of the game in pc version, cheaters appeared immediately. we were fed up with last year from this glitch ,breaking the match connection and winning the match,is still going on.Plea..
11:00 pm, December 3, 2019 Technical Issues
lilsway17 replied to DIVISION RIVALS DISCONNECT
@Shoobabyy This happens to me everytime I’m about to complete an objective. I’ve tried contacting ea but they always blame my connection. Also, the match result is never reviewed. I’ve won 4-0 c..
11:00 pm, December 3, 2019 Technical Issues
pp42991 replied to FIFA 20- can’t connect to ea servers
@f3o0x I did speak to a person today morning and they resolved it for me by resetting my account .... had to wait but if you call them early it’s pretty fast
11:30 pm, December 3, 2019 Technical Issues
f3o0x replied to Unable to connect to the ea servers at this time
never mind i managed to find a solution by : giving FIFA rules in windows defender firewall View in thread
12:30 am, December 4, 2019 Technical Issues
venom27101984 replied to Freezes during game
Bij mij gebeurt dit tijdens matches. In carrière modus.
3:30 am, December 4, 2019 Technical Issues
venom27101984 replied to Constant Freezes
Ik heb het meermaals voor tijdens een match, in carrière modus. Pfff triestig
4:00 am, December 4, 2019 Technical Issues
Slavko_S777 replied to Loosing every match
@jamnik60hey neighbour. I am from Ukraine and have the same issue. Not only speed is the problem but whole gameplay also - like how players take a ball, give a pass, shooting. All this very slow and u..
7:00 am, December 4, 2019 Technical Issues
LoftusCheekyy replied to clicking play doesn't launch the game
hey at least its going on steam next year
9:00 am, December 4, 2019 Technical Issues
dariogieselaar replied to Experiencing latency
I'll just post my traceroute and pathping. Two of them are via VPNs, the filename should indicate which ones. https://gist.github.com/dgieselaar/b38d691981bfd3d8d0094c3506d425bd
10:30 am, December 4, 2019 Technical Issues
f3o0x replied to What causes this on FIFA 20
are you running any mods ? that's probably it mods cause such things to happen if not try to remove your user settings and start with new one
1:00 pm, December 4, 2019 Technical Issues
oR1337xX replied to Disconnected In Weekend League
you are really believe someone from ea gonna answer it? LOLthis is the worst company ever
1:30 pm, December 4, 2019 Technical Issues
EMEHANE replied to FIFA 20 keyboard error
I deleted the preferences file but it didn't fix.
2:00 pm, December 4, 2019 Technical Issues
Storoo replied to week 3 gold objective daisy cutter is broken
Here is next proof it's not working:https://youtu.be/83zT8o4AfaU
2:00 pm, December 4, 2019 Technical Issues
yoni28209 replied to Friend season conectivity issue
I also have the same problem
3:00 pm, December 4, 2019 Technical Issues
EA_Cade replied to Disconnect every game
Hi @tsiamanes7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
3:00 pm, December 4, 2019 Technical Issues
EA_Cade replied to Banned
Hi @philkeel, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
3:00 pm, December 4, 2019 Technical Issues
elfonsecon replied to FIFA 20 Volta Progress issue
@vishrutshenoy9 Same issue here, but for South America. Rio won’t complete, no matter what I do! I’ve already won the tournament in multiple difficulty levels, using legends and don’t, in multip..
3:00 pm, December 4, 2019 Technical Issues
vishrutshenoy9 replied to FIFA 20 Volta Progress issue
@elfonsecon Yeah there is this problem with Volta mode, hope EA fixes it in next patch!
3:00 pm, December 4, 2019 Technical Issues
murrayit replied to FIFA 20 Volta Progress issue
@vishrutshenoy9 I have exactly the same issue! America, Warehouse has sone issues, stuck at 91%
3:00 pm, December 4, 2019 Technical Issues
jamnik60 replied to Loosing every match
Thank you for this replay! Yes exactly what i have experienced(slow movement etc..) It is really annoying that we can't do anything with it :/ i cant believe it
3:00 pm, December 4, 2019 Technical Issues
EA_Cade replied to Fifa20 cannot shareplay
Hi @fayerbollz,You'll need to reach out to Sony http://bit.ly/ContactPSSupport on that one, we don't offer support for Share Play here. -EA_Cade
3:00 pm, December 4, 2019 Technical Issues
Surt81 replied to Loosing every match
Same here,what I can only advise you is to connect your console with the router via direct cable connection (buy a good cable, not the cheapest one) and then set up your console internet connection fo..
3:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to PC- Game keeps crashing with no error message after title update 8
Hi @mesh254_ule,Can you get us a DXDiag please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade
3:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Need an agent assitance but can't find Live Chat.
Hi @yoksulcoban,What exactly is the issue you need assistance with? -EA_Cade
3:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Cannot Post On The Forum
Hi @Fresh_SkillzY,Sorry to hear it, can you give it a shot again please and let us know if you can post there now? -EA_Cade
3:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Local Multiplayer
Hi @mischka3231,This feedback has been sent to the FIFA team for investigation. -EA_Cade
3:30 pm, December 4, 2019 Technical Issues
FUTJokerOfficial replied to Web app transfer market still locked after +300 games and 3 month playing
I played more then 550 Games now, already spent lots and lots of money in there, but still don't have access to the transfer market on webapp or companion app. Further I called and chatted the canadia..
3:30 pm, December 4, 2019 Technical Issues
EA_Atic replied to Me and my friend cannot play in friendlies mode in FUT and in normal game.
@Hamzajr0777 What platform are you on and what error are you getting? /Atic --------------------------------------------------------------------------------------------------..
4:00 pm, December 4, 2019 Technical Issues
mesh254_ule replied to PC- Game keeps crashing with no error message after title update 8
@EA_Cade Thanks for replying, will post later on today, currently at work.
4:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Transfer ban
Hi @bheiiii,That would indicate that you won't be able to use the transfer market again until FIFA 21. -EA_Cade
5:00 pm, December 4, 2019 Technical Issues
EA_Cade replied to Fifa wont work
Hi @buffder17,Is the game asking you to verify your account ownership when you go online? -EA_Cade
5:00 pm, December 4, 2019 Technical Issues
Norbixess replied to Fifa 20 lag fix
Brooooo, it work perfect! Thanks man! Love ya <3 View in thread
5:30 pm, December 4, 2019 Technical Issues
gWking01 replied to Fifa 20 lag fix
Yes, find the direct x section and change it from 0 to 1
5:30 pm, December 4, 2019 Technical Issues
dvirrehak89 replied to Fifa 20 lag fix
it helps me too!!! thank u
5:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Kicked me out off server
Hi @MarcusTheKiller4,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the othe..
6:00 pm, December 4, 2019 Technical Issues
buffder17 replied to Fifa wont work
No when click r3 down to connect pop up in top left says gameplay recording paused because you entered a blocked scene
6:00 pm, December 4, 2019 Technical Issues
alfiesaurus07 replied to Crossing handicap?
Spoiler (Highlight to read) My are scoring but it’s not counting in objectives I’m worried I won’t be able to get oxlade chamberlain I want him sooo bad because he’s my favourite pl..
6:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Origin keeps trying to update unexisting trial version
Hi @f3o0x,Sorry to hear it. To resolve this one you'll need to have an advisor remove the trial entitlement from your account at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp. ..
6:30 pm, December 4, 2019 Technical Issues
usaamalmash replied to Can't find opponent online
@3kiz11 Got any help? I have the same problem. ‘ No opponent found. Please try again’
7:30 pm, December 4, 2019 Technical Issues
