List Replies
EA_Darko replied to missing pack after mission
Hey @bobbykim13 if you are missing a pack that you believe you should have then you will need to speak with one of our phone or chat support advisers who will be able to advise you..
2:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to Squad battle disconnects
Hey all if you are having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-trou..
2:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to SBC
Hey @ZxIISONIC69 can I ask, to which SBC are you referring? Do you see an error message of any kind? The more info we have the better we can help.Darko
2:30 pm, November 28, 2019 Technical Issues
swampmonkey435 replied to SBC
@ZxIISONIC69 Its a problem with the companion app. There are already a butt load of posts with the same problem. Go on your console (or pc) and it will work.
2:30 pm, November 28, 2019 Technical Issues
meodien0407 replied to CAN NOT START FIFA 20 BECAUSE OF DIRECXT 11 PROBLEM???
@EA_Darko you mean Fifa 18 folder or Fifa 20 folder? I opened FIFA 18 and FIFa 20 folder in Documents and I cant find settings.xml.
2:30 pm, November 28, 2019 Technical Issues
swampmonkey435 replied to Sbc natinal pride germany
@al3xz12 it's a common problem, a few people have already posted about it. It doesn't work in the app, but if you go on your console or pc it will work apparently.
2:30 pm, November 28, 2019 Technical Issues
elsahy22 replied to walkout ?
@EA_Darko I am a believer that getting walck outs is only by luckBut actually I feel like luck has been reduced on my accountIf this is a general problem it is necessary to raise the percentage o..
2:30 pm, November 28, 2019 Technical Issues
gospodin991 replied to TOTW sbc compensation
I was on chat with a guy from EA, and he redirected me to this site to be reviewed... I will try again I guess...
3:00 pm, November 28, 2019 Technical Issues
hamidzaibullah replied to I QUIT FUT
this is what i have already done , i have already complaint there twice my first complaint was on 18th November 2019 on which i ask why my account was suspended and my that case was closed withou..
3:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to Account
Hey @RosolakFLC you can link multiple Xbox accounts to your Origin account but we would advise that you have a separate EA account for each Xbox Gamertag in case you should run into issues. ..
4:30 pm, November 28, 2019 Technical Issues
dsalama replied to Fifa 20 doesn’t open on PS4
@EA_Cade I have tried that and that did not work. How can I proceed ?
5:00 pm, November 28, 2019 Technical Issues
ll--magician--ll replied to web transfer market is still not open
Just 3 days?I played more than 300 games since ea access and still didn't unlock transfer market on we appsuch a ... company
8:00 pm, November 28, 2019 Technical Issues
ll--magician--ll replied to What more do I need to do to unlock transfer market (web app/companion)?
I played more than 300 games since ea access and still didn't unlock transfer market on we appsuch a ... company
8:00 pm, November 28, 2019 Technical Issues
alepposky replied to Daisy Cutter objective
Me also I have the same problem... does any body following up or having solutions???
8:30 pm, November 28, 2019 Technical Issues
MR_Nobody_041 replied to I QUIT FUT
@hamidzaibullah They just don't care if you quit or not. There are always players who is willing to join the game. They don't give it * to a particular player at all. I got banned my FUT for no reason..
11:30 pm, November 28, 2019 Technical Issues
huzzuk replied to Ryzen3600 + B450 crashing
Same issue. Fifa & Ryzen compatibility issue with TU7? Weird one
11:30 pm, November 28, 2019 Technical Issues
TWITCHxChaleur_ replied to Fifa 20 demo Controller not working onPC
I made a youtube video on how to fix it.Please like the video and subscribe if it helped you!https://www.youtube.com/watch?v=Ev_jDkLZFCU V..
6:00 am, November 29, 2019 Technical Issues
Warson_1987_PL replied to Fifa 20 demo Controller not working onPC
i have Same Problem! PLEASE EA REEPAIR THIS!!!In Fifa 19 Everything is Okay!
6:00 am, November 29, 2019 Technical Issues
MidoriSoshi replied to Fifa 20 demo Controller not working onPC
Same problem here. I've played Fifa 17, 18 and 19 with a PS4 controller, but on this demo it doesn't work anymore
6:00 am, November 29, 2019 Technical Issues
xKletshuudx replied to Fifa 20 demo Controller not working onPC
same here, not buying the game until it s fixed.
6:00 am, November 29, 2019 Technical Issues
andyjr11andile replied to Fifa 20 demo Controller not working onPC
@TWITCHxChaleur_ I saw it yesterday and I've done every step but still it didn't help.. instead the game doesn't wanna open anymore
6:00 am, November 29, 2019 Technical Issues
dereklaw2003 replied to Fifa 20 demo Controller not working onPC
How about Logitech Gamepad F710? Do you have any methods to solve it?
6:00 am, November 29, 2019 Technical Issues
davemori replied to Missing Trophy In FIFA 20 in online seasons
I’ve got the same issue. The only thing I can think of causing it is that I uninstalled 19 to make room for 20. Maybe it looks for a 19 file on the Xbox rather than Fifa servers
6:30 am, November 29, 2019 Technical Issues
EdManLee replied to How can I report EA staff's conduct and unhelpfulness?
I'll keep bumping this thread until I get an answer. Asking how to report the incredibly poor service I receive from your staff (as this topic is evidence of) is surely a question EA support should be..
7:00 am, November 29, 2019 Technical Issues
macabrein replied to Hacker stole all my coins
All you can do is connecting another support agent ör requesting help from EAHelp Twitter account. They said they will help me. Still waiting for a week but as i understand it will take a month to ge..
8:00 am, November 29, 2019 Technical Issues
Jabzol replied to What more do I need to do to unlock transfer market (web app/companion)?
@ll--magician--ll Have you tried all game modes in FUT? It doesn't help me, but might help you.
8:30 am, November 29, 2019 Technical Issues
Aleppo-Sky replied to Daisy Cutter objective
Me also I have the same problem... does any body following up or having solutions???
8:30 am, November 29, 2019 Technical Issues
jsbloo replied to PC FUT possible GPU failure causing loss of focus on window
Hi,I played all day today on windowed mode... and it didnt do this again. I think its an issue with fullscreen mode View in thread ..
9:00 am, November 29, 2019 Technical Issues
EA_Cade replied to PC FUT possible GPU failure causing loss of focus on window
@jsbloo That's really odd, can you get me a video of this happening please?Can you also try these steps and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cad..
9:00 am, November 29, 2019 Technical Issues
barisca replied to PC FUT possible GPU failure causing loss of focus on window
During fifa 20 PC games, in the middle of seasons matches, suddenly an origin notification appears to remind me that I can access to chat/browse mode with shift +F1. That notification happens every ti..
9:00 am, November 29, 2019 Technical Issues
2060kang replied to Web app transfer market still locked after +300 games and 3 month playing
hiI'm playing FIFA 20 with Origin.It's been more than three days since I bought the game, but the web transfer market is still not open.I hope it will be solved as soon as possible. ..
2:30 pm, November 29, 2019 Technical Issues
ll--magician--ll replied to Web app transfer market still locked after +300 games and 3 month playing
Just 3 days?I played more than 300 games since ea access and still didn't unlock transfer market on we appsuch a ... company
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Web app transfer market still locked after +300 games and 3 month playing
Hey @ll--magician--ll firstly, we don't remove threads from AHQ unless they breach the AHQ User Rules and Guidelines. In relation to your question, the only way to open the web app is..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Problem with Login, lost Emailaccount
Hey @LosVince if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.c..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to ps4 crashing again
Hey @ronin424 that error message points to an issue with your PS console. Sony recommends trying the following steps: https://www.playstation.com/en-ie/get-help/help-library/erro..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Fut 20 Point with PS Plus
Hey @MotassemJa the PS+ offer is being run by Sony and EA does not have anything to do with it. I know in the past the points have not been added for a number of weeks though if you h..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to How can I report EA staff's conduct and unhelpfulness?
If you wish to make a complaint then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You can contact our live ..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Disconnecting at beginning of rivals/fut champs matches
It sounds like you may be having issues with your connection @soccerkings98. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Gameplay issues delays laggs
If you are playing on a modern TV @Guteekk93 you need to ensure that all post-processing features are disabled and that you are playing on game mod Modern TVs have any number of..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Division rivals rewards mistake
Hey @ITALI_2009 if you believe that you received the wrong rewards then you will need to speak with one of our phone or chat support advisers who will be able to advise you further..
3:00 pm, November 29, 2019 Technical Issues
camcammyvu0pc0 replied to Web app transfer market still locked after +300 games and 3 month playing
I have this same problem, I have played around 300 games and made sure I have played every game mode and it still hasn't opened! Complete nonsense that EA cannot do anything about it as the servers ar..
3:30 pm, November 29, 2019 Technical Issues
JoshW1928 replied to Gameplay issues in FUT after update 7
@fiz-p4 I agree mate games awful the delay is awful and me and 10 of my mates have quit the game today. I refuse to play a game that has players with 92 shot missing open nets and a game that doesn’..
4:30 pm, November 29, 2019 Technical Issues
JoshW1928 replied to Gameplay issues delays laggs
Nah the game servers are total *, I play on a 1ms Response time monitor, wired connection and have a very good internet provider and all this to then play the game and watch my players unable to turn ..
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Hacker stole all my coins
Hey @Sayn_n1 we are unable to assist with account-based issues on AHQ and as such if you are having an account or billing issue then you will need to speak with one of our phone or..
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Discard in accident Oblak UCL Fifa 20
I'm sorry to say @pilipalikoli but there is nothing that we can do in cases of accidental bids, listings or submissions. We are unable to return the item or reverse the action. Darko
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Disconnected from EA
It sounds like you may be having issues with your connection @jadzxlyy. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..
4:30 pm, November 29, 2019 Technical Issues
Guteekk93 replied to Gameplay issues delays laggs
I did it everything nothing is helping I’ve got good internet from good provider, it’s ur servers are big problem is not only me who’s complaining about this , just playing fut champions and is ..
5:00 pm, November 29, 2019 Technical Issues
fiz-p4 replied to Gameplay issues in FUT after update 7
@JoshW1928 I removed my disc for the first time since September. It's hard to quit FIFA but these issues are not good considering that you put energy and time to play a match. I am okay with losing a ..
5:30 pm, November 29, 2019 Technical Issues
gkhnbcr replied to Fifa 20 pro club matchmaking, NO opponent found issue
Any solution yet for this problem? We are also trying to play in Kuwait, till now couldnt succeed any single pro game with the friends. For example, if we try to connect with 4 friends, game logs..
6:00 pm, November 29, 2019 Technical Issues
Moskolonel replied to hacked origin account
Hi @sifisojake29 If you think your account was hacked we can't make really something on this community forum. Take a look on this link:https://help.ea.com/en/help/account/i-think-..
6:30 pm, November 29, 2019 Technical Issues
