List Replies
SniperGunner67 replied to SBC UEFA Marquee Matchup bug
i managed to to Submit using my console (PS4). Could not submit on the web or companion app.
10:30 am, November 27, 2019 Technical Issues
deanbrako replied to SBC UEFA Marquee Matchup bug
It works with la liga players but not ligue 1 for some reason.
10:30 am, November 27, 2019 Technical Issues
olibain95 replied to SBC UEFA Marquee Matchup bug
EA, will this be fixed before the SBC expires? Not everyone can get onto their console before the expiry and have already bought some players in order to complete this.How are your developers getting ..
10:30 am, November 27, 2019 Technical Issues
spacnova replied to Ps4 Controller and Ds4
Why doesn’t a ps4 controller on FIFA 20 on pc
11:00 am, November 27, 2019 Technical Issues
antrikos90B replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
"We are sorry but there has been an error connecting to fifa 20 ultimate team. You will be returned to the fifa 20 main menu."Nice black Friday offer :P
1:30 pm, November 27, 2019 Technical Issues
GoodFellsen replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
Hello, I have the error from topic subject only in FUT Menus . I dont have problems in matches, only in menu like transfers, sbc, squad, search players in my club, etc I delete al..
1:30 pm, November 27, 2019 Technical Issues
patselakos replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
hi i dont know about this friend but i have this problem to i cant play ultimate team i cant connect to servers.
1:30 pm, November 27, 2019 Technical Issues
JacckSparrow replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
@sueltaneltigre Is it working for you now? If so, what did you do?
2:00 pm, November 27, 2019 Technical Issues
jaketaylorr12 replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
Hard reset your xbox. Turn it back on. should be an update
2:00 pm, November 27, 2019 Technical Issues
Creampuffthecat replied to Cannot post on forum, HELP
Did you resolve this op as i am having the same issue
4:00 pm, November 27, 2019 Technical Issues
therealmrbent replied to SBC not working.
So I wanted to do the new marque matchups sbc of psg and real madrid, but it keeps saying that I did not complete a requierment. Evne though I did do the requierment. I have 6 players of the ligue 1 b..
4:00 pm, November 27, 2019 Technical Issues
EA_Cade replied to Div Rivals sped up & unresponsive gameplay
Hi @gl3w,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing t..
6:30 pm, November 27, 2019 Technical Issues
EA_Cade replied to Bibsloboo
Hi @bibsloboo,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
6:30 pm, November 27, 2019 Technical Issues
EA_Cade replied to Fifa 20 doesn’t open on PS4
Hi @dsalama,If you've already installed the update released today please try rebuilding your database in case something was corrupted. Steps here on how to boot into safe mode and then rebuild: http:/..
6:30 pm, November 27, 2019 Technical Issues
davemori replied to Completed Politano Objective on old club. Started new club and can't access
Got the same issue with missing icons. Slightly different circumstance. But it’s not clear in any disclaimer that your season progress does not reset
6:30 pm, November 27, 2019 Technical Issues
EA_Cade replied to Ea servers unavailable
Hi @IDaRrEnMe,Not showing any outages at that time, was this the Title Update release causing your issue? -EA_Cade
6:30 pm, November 27, 2019 Technical Issues
johnnymistry replied to Squad battle disconnects
@lurky_dog So frustrating isn't it, as we can't even replay the matches. Just happened to me twice in a row - clearly ahead in both games - dying moments of the match and get kicked out. Restart FUT t..
7:00 pm, November 27, 2019 Technical Issues
EA_Cade replied to Fut coins
Hi @BradWinz,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, November 27, 2019 Technical Issues
EA_Cade replied to Fifa20 transfer ban my account
Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
8:00 pm, November 27, 2019 Technical Issues
englund6996 replied to Personal setting 1 problem fifa 20
@jstevens1 Did you fix it somehow? I have the same problem
9:00 pm, November 27, 2019 Technical Issues
CHarlie123dogs replied to Personal setting 1 problem fifa 20
When trying to access the fifa 20 ea access trial it keeps on giving me the message “personal settings 1failed to load”.
9:00 pm, November 27, 2019 Technical Issues
XxP1NKSimpsonxX replied to Personal setting 1 problem fifa 20
I am also having this problem , has yours been fixed ?
9:00 pm, November 27, 2019 Technical Issues
lewismcl_2003 replied to Personal setting 1 problem fifa 20
did u fix yours?
9:00 pm, November 27, 2019 Technical Issues
Bananasplit05 replied to Personal setting 1 problem fifa 20
Getting error on Fifa 20 - Personal settings 1 failed to load. Have uninstalled full game and re installed but still same. Not able to get access to game at all. Any idea how to fix ..
9:00 pm, November 27, 2019 Technical Issues
takeaw replied to Personal setting 1 problem fifa 20
Can’t get past the start screen of the game as an error message appears that says ‘Personal Settings 1 failed to load’ anyone know how to fix this?
9:00 pm, November 27, 2019 Technical Issues
EA_Atic replied to Personal setting 1 problem fifa 20
Hey everyone, Can you try to clear you local and cloud saves for FIFA 20 and then try again. ( this will remove anything non FUT and VOLTA saves). This should help out, ..
9:00 pm, November 27, 2019 Technical Issues
EA_Darko replied to Personal setting 1 problem fifa 20
Hey @takeaw when you see the error about Personal Settings Failed to load, the best thing to try is to go to Customize - Profile - Delete and deleting the current Settings files. Once done launch..
9:00 pm, November 27, 2019 Technical Issues
jkat25 replied to problem with portuguese brazilian commentary
in athens of greece
9:30 pm, November 27, 2019 Technical Issues
EA_Cade replied to Week 2 silver
Hi @gbuenomendonca,The featured battle is the Featured Squad not the TOTW challenge. This weeks is the Fernando Palomo squad. -EA_Cade
10:00 pm, November 27, 2019 Technical Issues
andy8webb replied to Squad battle disconnects
Ive literally tried everything, opened all PS4 ports and Fifa ports, wired connection, rebuilt database etc etc etc and just had 5 disconnects in a row over 2 days ie I cannot complete a single squad ..
10:30 pm, November 27, 2019 Technical Issues
EA_Cade replied to Accidental sbc submission
Hi @fets81,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer su..
11:00 pm, November 27, 2019 Technical Issues
fets81 replied to Accidental sbc submission
@EA_Cade I appreciate the reply but the warning only showed for a player from a different squad and not my mainI know this seems rather trivial but I’ve grinded since September for this player and p..
1:00 am, November 28, 2019 Technical Issues
sheidzz replied to FUT CHAMPIONS VERIFICATION
Could u fix it?
3:00 am, November 28, 2019 Technical Issues
ikawousss replied to Accidental sbc submission
Litterly happend to me like 2 hours ago, lost my FB Paulinho I feel you...
6:30 am, November 28, 2019 Technical Issues
NariManutd replied to Game Crashing without Error
Did this happen to you after title update 2? i upsated the game and played for few hours and it was fine. Then I put the game on the menus and went to grab something. When I cameback the game closed i..
7:00 am, November 28, 2019 Technical Issues
ZeSolenya replied to Game Crashing without Error
**Shameless Bump**
7:00 am, November 28, 2019 Technical Issues
felipe_jrf871 replied to Game Crashing without Error
I have a similar problem. Sometimes my game exits the full screen mode and goes to windowed mode. If i'm playing online while this happen, the ultimate team disconnect and I loose the game.&..
7:00 am, November 28, 2019 Technical Issues
EA_Andy replied to Game Crashing without Error
@felipe_jrf871 @ZeSolenya @NariManutd - If you're getting a crash without error could you send me an msinfo file from your computer via DM? Here's how to gather one ..
7:00 am, November 28, 2019 Technical Issues
frepet09 replied to Error launching Fifa 20 (Win 10)
@EA_Barry Hi, I just fixed my problem 10 minutes ago and I'm now able to play the game. What worked for me was downloading and installing Media Feature Pack for Windows from this link&..
10:00 am, November 28, 2019 Technical Issues
EA_Barry replied to Error launching Fifa 20 (Win 10)
@frepet09 It is possible/likely that the issue is that your initial download was corrupt and so caused an issue. A full re-download and then reinstall is advised. Connecting your P..
10:00 am, November 28, 2019 Technical Issues
ot991 replied to Error launching Fifa 20 (Win 10)
Ayone had the same probem before?
10:00 am, November 28, 2019 Technical Issues
haiderkazmi95 replied to FIFA 20 not launching on PC
@EA_Andy
10:30 am, November 28, 2019 Technical Issues
JohnnyMistry replied to Squad battle disconnects
@lurky_dog So frustrating isn't it, as we can't even replay the matches. Just happened to me twice in a row - clearly ahead in both games - dying moments of the match and get kicked out. Restart FUT t..
11:30 am, November 28, 2019 Technical Issues
EA_Darko replied to I QUIT FUT
Hey @hamidzaibullah if you have any questions relating to a TOS sanction then you will need to speak to our Terms of Service team as they are the only ones who can discuss a TOS sanction or ban w..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Ultimate team is broken for me, HELP!!
It sounds like you may be having issues with your connection @Hasnain-2Khan. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to walkout ?
Hey @elsahy22 pack contents are random and you have the same chance of packing any one item as any other user. Darko
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Origin email
Hey @KeanuR-04 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://hel..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to TOTW sbc compensation
Hey @gospodin991 if you are have not received an item back that was promised then the best thing to do is to speak with one of our phone or chat support advisers who will be able t..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to CAN NOT START FIFA 20 BECAUSE OF DIRECXT 11 PROBLEM???
I saw this happen with GTAV @meodien0407 and there was something of a workaround which you can try on FIFA. Go to My Documents and find your FIFA 18 folder, open settings.xml ..
2:00 pm, November 28, 2019 Technical Issues
swampmonkey435 replied to Daisy Cutter objective
@iFly-uDrive I've been having the same problem, tried double tapping cross, triple tapping cross and low driven cross (R1/RB and cross). All with Politano, Sanchez or Corona but it never counts.
2:30 pm, November 28, 2019 Technical Issues
