List Replies
CxllyH replied to Connectivity problems PS4
I’m getting this too, odd question, is your internet provider sky?
9:31 am, November 26, 2019 Technical Issues
Brianstorm1990 replied to Connectivity problems PS4
Same problem, getting kicked off during Rivals, randomly at any point during the first half. Internet is great, and everything else works perfectly except FUT 20 Rivals. And yep, my provider..
9:31 am, November 26, 2019 Technical Issues
dckent1888 replied to Connectivity problems PS4
Having the same problems with Sky broadband as well. Absolute joke. Had sky out, all connections checked and new hub and same problems.
9:31 am, November 26, 2019 Technical Issues
EA_Barry replied to A letter from a FIFA player coping with Depression
@asilvaspoon Please allow our Advisors some time to attend to your current support case. Thank you. -------------------------------------------------------..
10:30 am, November 26, 2019 Technical Issues
EA_Barry replied to Hacked!
@OscarjMiller1999 Please see the following link for info and steps to take if you think your EA Account may have been compromised, thanks. https://help.ea.com/en-us/help/account/i-..
11:00 am, November 26, 2019 Technical Issues
Kad3sh1 replied to WK 3 - Gold Object’s
Same problem here, Daisy Cutter
11:30 am, November 26, 2019 Technical Issues
EA_Roger replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@Salinas80 wrote: Trim your friends list down and it’ll work. Mine was doing the same thing and I unfriended around 50 people now it works perfect. Hope this helps Hey, First of a..
12:30 pm, November 26, 2019 Technical Issues
asilvaspoon replied to A letter from a FIFA player coping with Depression
Sure @EA_Barry Like I mentioned in my original post, I'm here to seek aid, not complain. Your team has really been helpful so far in this uphill struggle I've been dealing with. I only..
2:00 pm, November 26, 2019 Technical Issues
EA_Darko replied to I accidentally submitted my icon swaps players into an SBC
I'm sorry to say @adr567631 but there is nothing that we can do in instances of accidental bids, listings or submissions. We are not able to return the item or reverse the action.Darko
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Disconnected just before the end of EVERY game
Hey @azoz11A11 and @CreedxX22 . I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Error every few minutes!!!!
It sounds like you may be having issues with your connection @azoz11A11. I would suggest taking a look at our Connection troubleshooting steps which you can find herehttps://help.ea.com/en-us/help/faq..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Permanent Transfer market ban FIFA 20
Hey all, if you have a sanction or ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Ea connection problems
Hey @nuradil9595 if you are not getting the code then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Selling player for wrong amount
Sorry to say @M4cca80 but there is nothing that we can do in instances of accidental bids, listings or submissions.We are not able to reverse the action or return the item.Darko
4:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to I cannot share play my game anymore (ultimate edition)
Hi @samartois,You can share the base game with your friend, you cannot share any of the perks with them like bonus content however. If game share isn't working you'll want to reach out to Sony for tro..
6:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to Sold RTTF Sancho for 27k
Hi @Liuhaonan4518,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Failed login
Hey all,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Pro clubs player reset
Hi @georgec96,If you recreate your player you should be able to reassign all the points you've earned thus far. -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Fifa 20 ps4 unable to connect
Hi @ersiinkurt,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Friend season conectivity issue
Hi @TomyGT1002,Are either of you playing on IPv6 connections? -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to My Origin acc has stolen.
Hi @felixburak,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Error connecting to fifa 20 ultimate team
Hi @antrikos90B,Sorry for the delay, was out of office. Is this still happening? -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Screen Goes Dark/Menu Won't Load:
Hi @jamesyboy441,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to National Pride SBC bug
Hey all, You should be able to complete this on the console but not on the web or companion apps currently. It's a known issue that's being investigated by the FIFA team currently. ..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Unable to play Online with my friend
Hi @TomyGT1002,Are either of you playing on IPv6? -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Career mode Stamina (FIFA 20)
Hi @Guiseley13,Are you using a constant pressure tactic? Last year people grew accustomed to high pressure tactics not draining stamina as much as it should have so when it was changed to be more real..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Annoying Career Mode Glitch
Hi @der4eyhtg,Just to be sure we're on the same page, are you referring to having more than one Team Sheet and not being able to select which team is played when you Sim a match? ..
6:30 pm, November 26, 2019 Technical Issues
TomyGT1002 replied to Unable to play Online with my friend
@EA_Cade Hy, we have ipv4
7:00 pm, November 26, 2019 Technical Issues
Guiseley13 replied to Career mode Stamina (FIFA 20)
No. I've always played a stand-off defensive tactic, letting the opponent come to me, and jockeying using indivudual players. That explanation would also fail to address why my Career Pro is also exha..
7:30 pm, November 26, 2019 Technical Issues
TomyGT1002 replied to Friend season conectivity issue
@EA_Cade No, both ipv4
7:30 pm, November 26, 2019 Technical Issues
Guiseley13 replied to Fifa 20 speed lag
@agresorabg Same problem I've been having all day - currently got a 43Mbps hard-wired connection and I've struggled to get more than 2 bars of latency. Done all their "troubleshooting" and still the s..
8:30 pm, November 26, 2019 Technical Issues
swampmonkey435 replied to What is this? SOMEONE PLEASE HELP 😭😭
@Jneff5 if that is not an email address you've ever used then your account may have been hacked. Log into your ea account if possible and change your password and contact email address.
8:30 pm, November 26, 2019 Technical Issues
anpreda replied to SBC not working.
@swampmonkey435 Same problem here, 11 players from Ligue 1 and still won't let me submit.
9:30 pm, November 26, 2019 Technical Issues
Pinguin0107 replied to SBC not working.
Same issue here. Tried several options but still the check mark for min6 players la liga is Grey instead of green ..
10:30 pm, November 26, 2019 Technical Issues
swampmonkey435 replied to SBC not working.
Reading through these forums I've seen that a lot of people had problems with other SBCs and that they didn't work on the companion app but did work on the console. Unfortunately I'm stuck at work for..
10:30 pm, November 26, 2019 Technical Issues
Cully86 replied to SBC not working.
It works with 6 Esp 1 players but not Fra 1. Faulty but easily done anyway.
10:30 pm, November 26, 2019 Technical Issues
ZaccieG replied to SBC not working.
@Cully86 Even on the app?
10:30 pm, November 26, 2019 Technical Issues
jamesyboy441 replied to Screen Goes Dark/Menu Won't Load:
This has indeed fixed the game but as feared, took my career with it. Waste of time really..
10:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to What is this? SOMEONE PLEASE HELP 😭😭
Hi @Jneff5,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
11:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to SBC not working.
Hey all, This issue with the companion/web app is also effecting the National Pride SBC's, the FIFA team are aware and investigating at the moment. In the meantime you can still complete these SBC's f..
11:00 pm, November 26, 2019 Technical Issues
jcarlosrestrepo replied to SBC not working.
I can confirm what you said. From mobile app is not working but from console (xbox) it is working with ligue1-conforama players
11:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to Stuck at match loading screen
Hi @TTordia,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
11:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to Can’t connect to es servers as my email is no longer valid
Hi @1986born-in,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
11:00 pm, November 26, 2019 Technical Issues
MR_Nobody_041 replied to Permanent Transfer market ban FIFA 20
@vik22aik Had the similar issue last Friday and requested for TOS review. No response yet, more than 72 hrs as they stated on their page. Really frustrating for that. I did nothing but bid some player..
11:30 pm, November 26, 2019 Technical Issues
mrnobody041 replied to Permanent Transfer market ban FIFA 20
@vik22aik Had the similar issue last Friday and requested for TOS review. No response yet, more than 72 hrs as they stated on their page. Really frustrating for that. I did nothing but bid some player..
12:00 am, November 27, 2019 Technical Issues
patselakos replied to Error connecting to fifa 20 ultimate team
hi i dont know about this friend but i have this problem to i cant play ultimate team i cant connect to servers.
8:00 am, November 27, 2019 Technical Issues
MPare10 replied to SBC UEFA Marquee Matchup bug
Had the same problem so i switched to a team with at least 6 players from LA LIGA and ir worked. Ligue 1 for some reason isnt working. Another bug by EA ..
10:30 am, November 27, 2019 Technical Issues
Neo743 replied to SBC UEFA Marquee Matchup bug
@mpiilc I even tried a full Ligue 1 team and still it didnt work
10:30 am, November 27, 2019 Technical Issues
Bobcat73 replied to SBC UEFA Marquee Matchup bug
Same here, Full ligue 1 team and it’s not registering properly.
10:30 am, November 27, 2019 Technical Issues
