List Replies
EA_Cade replied to Transfermark ban
Hi @Beyko25,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to not possible to connect to ea servers with wired connection
Hi @klikklakpPOW,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Improvements and suggestions
Hi @a97dps,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to FIFA 20 Ultimate team menus constantly freezing
Hi @nrs929,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Fifa 20 Verification Not My Email
@AU-IkerCasillas,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Defense stuck laterally
Hi @Ahoyskin,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Goal Difference Bug
Hi @Ahoyskin,Odd. Can you get us a picture of the league standings so I can take a look? -EA_Cade
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Can't verify EA account
@NAGLED14 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:00 pm, November 15, 2019 Technical Issues
klikklakpPOW replied to not possible to connect to ea servers with wired connection
Thanks @EA_Cade, I will try this the next time when online. Will inform you afterwards.
6:30 pm, November 15, 2019 Technical Issues
EA_Darko replied to Fut Champs Win Not Counting
Hey @dannycollier3 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com..
6:30 pm, November 15, 2019 Technical Issues
Resugs replied to Fut Champs Win Not Counting
I too have had this issue, I was winning 3-1 in a fit champions game and my opponent disconnected however I was only granted with coins and didn’t get the win
6:30 pm, November 15, 2019 Technical Issues
rouguia94 replied to Fut Champs Win Not Counting
Same thing happened twice to me today.. was winning, the other player disconnected and was not awarded the win as usual.. this happened during fut champs
6:30 pm, November 15, 2019 Technical Issues
EA_Cade replied to Fut 20 in game error
Hi @Uzzul_hussain,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
7:00 pm, November 15, 2019 Technical Issues
Hristaka2903 replied to hello
Hey ive got a problem with the online friendlies. So when i send invitation to my friend and he accepts it it send him to the ps store. The same happens when he send me an invitation. Please fix..
7:00 pm, November 15, 2019 Technical Issues
Burakt1995 replied to hello
Hey Guys, i cant play a match with my friend online... Its always trying too connect but then freeze and says that the connection lost... anyone there Can help?
7:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to hello
Hey all, Friendlies are hard to troubleshoot on our end as you're dealing with a Peer2Peer connection without going through our servers. Can any of you connect to other friends on Friendlies or is thi..
7:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Games getting disconnected randomly
Hi @SnookerSon,Your UO trace looks perfect for the first half of the test, then the latency gets a bit high. Where are you located? It's possible that your just on the other side of the world from the..
7:00 pm, November 15, 2019 Technical Issues
SnookerSon replied to Games getting disconnected randomly
@EA_CadeHi! I'm at Hungary. I've also tried to restore licences and rebuild database on my ps4.
7:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to The lag outs has ruined everything
Hi @xussenutrition,I'm sorry to hear this has caused such frustration I'd love to take a look next time your around the console to see if there's anything at all we can improve there. I'm not trying t..
7:00 pm, November 15, 2019 Technical Issues
a97dps replied to Improvements and suggestions
@EA_Cade, thanks!
7:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to problem with portuguese brazilian commentary
Hi @jkat25,Sorry to hear this. Where are you located? -EA_Cade
7:00 pm, November 15, 2019 Technical Issues
BGAlumFIFA replied to Fifa is only for American and European
@vervatovskis To be fair I think plenty of people in those areas are having the same issues if you look.
7:30 pm, November 15, 2019 Technical Issues
bastionko replied to Fifa is only for American and European
I am from europe and here is also unplayable.
7:30 pm, November 15, 2019 Technical Issues
vervatovskis replied to Fifa is only for American and European
@BGAlumFIFA thanks for your answer. This is unfair, in my country, thousands of fifa 20 were sold the first day, all shops went out of stock. People here are paying same way as Americans and Eur..
7:30 pm, November 15, 2019 Technical Issues
Gatouru replied to Fifa is only for American and European
Im from South America and EA don't care about us too and yes this game is for americans that don't care about football and europeans
7:30 pm, November 15, 2019 Technical Issues
EA_Cade replied to Players stuck in transfer targets for over a month
Hi @Daniyal_Rahman,Very sorry to hear this, can you please reach out to our Twitter team at @EAHelp so we can get some information from you on this? -EA_Cade
7:30 pm, November 15, 2019 Technical Issues
BIGMICKTRAINER replied to The lag outs has ruined everything
@xussenutrition the servers are embarassing.my players 2night take ages to turn..theyre so slow its unbelievable..UNPLAYABLE...i have sterling on the wing & a 65 pace RB outran him.games broken &a..
7:30 pm, November 15, 2019 Technical Issues
nrs929 replied to FIFA 20 Ultimate team menus constantly freezing
I tried that but did not delete personal settings 1, should I delete that as well? Also, it seems to have stopped happening but if it returns I'll try more troubleshooting out.
7:30 pm, November 15, 2019 Technical Issues
mountainrobbo replied to The lag outs has ruined everything
Don’t blame his connection. I’m wired and 4 out of 7 games have ended in a second half disconnect from your * servers. pathetic
8:00 pm, November 15, 2019 Technical Issues
Daniyal_Rahman replied to Players stuck in transfer targets for over a month
I have done that already and no replies. I have also tweeted out to Zaro and EA sports fifa and still nothing. Please help me out on this. I have been very patient for over a month now but it is getti..
8:00 pm, November 15, 2019 Technical Issues
majorkori replied to Every friday same problem
This is annoying, getting disconnected from the EA servers 4 times while playing FUT Champs is not cool EA. This is really poor performance from your brand. You need to figure out how to reimburse pla..
8:30 pm, November 15, 2019 Technical Issues
xussenutrition replied to The lag outs has ruined everything
@EA_Cade I would love for You to help solve this. Any solution to help, it’s The only game I really play and want to play, it’s upsetting seeing an SBC for a player you want but you can never play..
8:30 pm, November 15, 2019 Technical Issues
jakthespak replied to UnTradeable TOTW Sbc
I put inform pulisic and players like bonucci and are yet to receive them
9:00 pm, November 15, 2019 Technical Issues
MOONR4H replied to Server failed after penalties challenge
So, any adm will help me?
11:30 pm, November 15, 2019 Technical Issues
Romaguera_br replied to Server failed after penalties challenge
Forget. Lot of people complaining about connection
11:30 pm, November 15, 2019 Technical Issues
Unkn0wabl3 replied to fifa 20 audio
I tried it, and sadly it didn't work. Thanks, though.
11:30 pm, November 15, 2019 Technical Issues
Romaguera_br replied to Fut champs disconnect
Frustrating. I just entered a game. 0-0. 5 min. Same stuff. Terrible
11:30 pm, November 15, 2019 Technical Issues
E_Gordon4 replied to Server failed after penalties challenge
@MOONR4H No one from EA will sort this for you, let alone all those around the world with this issue. I have it all the time. Takes objectives 3 times as long to complete. I will be skipping FIFA 21
12:00 am, November 16, 2019 Technical Issues
Romaguera_br replied to EJECTED AGAIN
Lost the match. End up with 6. Terrible stability
12:00 am, November 16, 2019 Technical Issues
shaheen756 replied to FIFA 20 Ultimate team menus constantly freezing
@nrs929 have you been able to fix this? I have the same...
12:30 am, November 16, 2019 Technical Issues
15eazy15 replied to FIFA 20 Ultimate team menus constantly freezing
@shaheen756 Me too i have the same problem and it’s frustrating
12:30 am, November 16, 2019 Technical Issues
E_Gordon4 replied to Fut 20 in game error
@EA_Cade I don't think any of the help on those pages makes a difference. The majority of issues on this site are related to your servers kicking players out mid game. I have never had an issue like t..
12:30 am, November 16, 2019 Technical Issues
Jurator321 replied to Fut champs disconnect
Me too for 3 times today
12:30 am, November 16, 2019 Technical Issues
shaheen756 replied to The lag outs has ruined everything
@EA_Cade I have the same problem with 40+ Mbps speed and no lags. I am connected on LAN and have tried everything... Spectrum says everything is fine on their end.. which I believe because everyt..
12:30 am, November 16, 2019 Technical Issues
kk9907 replied to Fut champs disconnect
@yungdaggerd3 I have the same issue. EA only knows to answer this connectivity issue with “you should connect with wired connection.”It sucks when we pay for premium price but we get * service.
1:30 am, November 16, 2019 Technical Issues
Moskolonel replied to I got banned from ea for no reason and took 1.32 million coins from me
Hi @egegefw We can do nothing more on this forum it's a community of players. If you think this ban was applied to your account by mistake.You can reach out to the Terms of Servic..
4:30 am, November 16, 2019 Technical Issues
shaheen756 replied to Games getting disconnecting from EA server randomly
now wait for EA advisors to send you the usual "oh you're having connection issues, check this troubleshooting guide"... I get the same and its always when I am winning. It seems like even though..
5:00 am, November 16, 2019 Technical Issues
gangester3544 replied to cannot receive the verification code
Bro I have the same problem, have you been able to fix it? Please email me at [edit: email address removed] if you do so
7:00 am, November 16, 2019 Technical Issues
EA_Cade replied to Shadow card
@DorRazabi Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
10:00 am, November 16, 2019 Technical Issues
DorRazabi replied to Shadow card
still unable to buy this damn card.. this card and hunter. save me @EA_Cade
10:00 am, November 16, 2019 Technical Issues
