List Replies
EA_Darko replied to FUT crashed at the end of game
Hey @SNAHLONE do you see an error message when this occurs and on what platform is it happening? Darko
1:30 pm, March 20, 2020 Technical Issues
EA_Darko replied to More than 5M coins removed and account flagged
You will need to speak to our Terms of Service team @Benlafqih. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..
1:00 pm, March 20, 2020 Technical Issues
EA_Darko replied to FIFA 20 CRASHES WHEN GOING INTO ONLINE GAME
Hey @santibolt17 it would appear that the issue is with your controller so the best thing to do is to contact the support for the controller to see what they can recommend as we are not able..
1:00 pm, March 20, 2020 Technical Issues
EA_Barry replied to Internet connection issues
@rakesh1807 The following connectivity info and setup should help you stay connected, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/..
11:30 am, March 20, 2020 Technical Issues
torofelice2 replied to POTM NEYMAR SBC
I haven't even opened the packs as I knew that would have been a problem, you can take the packs back if you want but it wasn't my fault, I had completed the SBC before its expiry so I don't get why I..
9:30 am, March 20, 2020 Technical Issues
torofelice2 replied to Crashes on me resulting in wasted time and coins.
I feel ypu man...yesterday while I was submitting the last 89 rated squad to complete POTM Neymar SBC i got kicked out of FUT and when I managed to get back in the SBC had expired. Obviously, since it..
9:30 am, March 20, 2020 Technical Issues
EA_Darko replied to Problem playing with a friend
Hey @LFRMartins99 generally if you can play with some friends but not others then it can be something as simple as a NAT issue. Can you and your friends who can't play together all check you..
9:00 am, March 20, 2020 Technical Issues
jakeey90 replied to Crashes on me resulting in wasted time and coins.
Cool, I guess EA don't care... Hardly surprising.
9:00 am, March 20, 2020 Technical Issues
RobertoLyngbak replied to Fifa 20 Ultimate Team - No coins?
Hello @EA_Cade,For some reason it went back to normal after like 10 hours so all good for now
7:30 am, March 20, 2020 Technical Issues
Mikimuster3 replied to Delete fut account
@bigGucciso5a300 I am sorry to see you go, but you can come back at any time! You need to contact an EA Game Advisor to delete your account. Notice that all your games (the games which you bought..
7:00 am, March 20, 2020 Technical Issues
bigGucciso5a300 replied to Awful game play lately
It is completely unplayable, i cant get through the first half without wanting to change games, in the midst of the world trying to self isolate this is the gameplay we’re having to play, i think th..
10:30 pm, March 19, 2020 Technical Issues
enesali97 replied to SBC Stuck at 18/18
@EA_Cade Yes I've left and reentered, reset my PC and all sorts. Even tried going in to Web App to collect but no luck.
10:00 pm, March 19, 2020 Technical Issues
EA_Cade replied to SBC Stuck at 18/18
Hi @enesali97,Have you already left and reentered FUT? That should force the game to give you the player pick item. -EA_Cade
10:00 pm, March 19, 2020 Technical Issues
anths13apex replied to Every time I connect to the internet via mobile hotspot no online match playable
hello again @EA_Cade please find attached what you asked of me,I still am not able to play,thank you for your patience, please provide me with a possible solutionregards,Anthony ..
10:00 pm, March 19, 2020 Technical Issues
EA_Cade replied to Every time I connect to the internet via mobile hotspot no online match playable
Hi @anths13apex,Can you connect to your hotspot and then get us a screenshot of the PS4 connection status screen showing your up/down speeds and NAT type? -EA_Cade
7:30 pm, March 19, 2020 Technical Issues
TorofelicE2 replied to POTM NEYMAR SBC
I haven't even opened the packs as I knew that would have been a problem, you can take the packs back if you want but it wasn't my fault, I had completed the SBC before its expiry so I don't get why I..
7:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to POTM NEYMAR SBC
Hi @TorofelicE2,Sorry to be the bearer of bad news, but those SBC's have clearly marked expiration dates on them. If you didn't complete the SBC in the time frame, you won't get anything returned as y..
7:30 pm, March 19, 2020 Technical Issues
John_Clipbored replied to Career mode - no longer selected.
Literally started yesterday. So strange. Can’t work out any key thing that’s triggered it.
7:30 pm, March 19, 2020 Technical Issues
Dosanthemum replied to Career mode pregame overlay won’t go away
@EA_Cade PlayStation 4
7:00 pm, March 19, 2020 Technical Issues
EA_Cade replied to Career mode pregame overlay won’t go away
Hi @Dosanthemum,What system is this happening on? -EA_Cade
7:00 pm, March 19, 2020 Technical Issues
EA_Cade replied to Career mode - no longer selected.
Hi @John_Clipbored,How long in game has this been going on? -EA_Cade
7:00 pm, March 19, 2020 Technical Issues
EA_Aljo replied to Anyone have experience getting players back after account get hacked?
Hi there, @tonttu20. To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..
7:00 pm, March 19, 2020 Technical Issues
AmazingMan1021 replied to Awful game play lately
@KhumukchamA Me too. it’s awful and I never got a solution
6:30 pm, March 19, 2020 Technical Issues
KhumukchamA replied to Awful game play lately
You know what the worst part is? They will say It is an issue on ur end .. Modern tv n lag and all that drama. Never really got any solution with regards to their server issue. Button lag, heavy playe..
6:00 pm, March 19, 2020 Technical Issues
EA_Cade replied to Manager Mode - Career Mode Freezes At June 30th 2020
Hi @temmaha1996,This sounds like a corrupted save file unfortunately. -EA_Cade
5:30 pm, March 19, 2020 Technical Issues
wilmotheworm replied to CONMEBOL Libertadores and Sudamericana leagues on companion but not console
Thanks. Really would make the menus easier to search
5:30 pm, March 19, 2020 Technical Issues
EA_Aljo replied to Can't play online with friends (FIFA 2020 PC)
@Smexor23 Can you check what your NAT setting is? It should be open or moderate. If it's strict, this can happen. Thanks!
4:30 pm, March 19, 2020 Technical Issues
novaranelcuore replied to "press start or esc to play the match" doesn't appear before match
Hi @EA_Cade,Yes, I tried many times but the bug seems to stay. For example, i can play 5 games in a row and then the button disappear and i have to simulate the game. Then, it goes normally ..
3:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to Totw moments
Hi @tranquilo078,TOTW packs contain TOTW 26 players, this was communicated here. -EA_Cade
3:00 pm, March 19, 2020 Technical Issues
zirom8940 replied to Pack luck
is it even possible to pack an icon out of a 7500 pack?
2:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to Icon swaps online no progress
Hi @ashmanzting,Not tracking anything with this objective, can you show your squad please? -EA_Cade
2:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to "press start or esc to play the match" doesn't appear before match
Hi @novaranelcuore,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
2:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to My Selfmade players on fifa 20 keep disappearing
Hi @Kianh008,That's odd. Have you tried this on a new career mode? It sounds like the one you're using may be corrupted. -EA_Cade
2:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to Unable to connect to EA servers at this time
Hi @Duguqiubai87,What system is this happening on? I'm not showing any trending issues on our side with connectivity. -EA_Cade
2:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to Fifa 20 won't launch after clicking play on the launcher(PC)
Hi @cloudcld,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
2:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to Fifa 20 update stopping
Hi @mcfc271,Sorry to hear it. What system is this happening on? -EA_Cade
2:30 pm, March 19, 2020 Technical Issues
ashmanzting replied to Icon swaps online no progress
Just a update the addict I am couldn't stay away so I have now won 3 rivals games with 9 first owned premier league players and again nothing towards completing objective
2:00 pm, March 19, 2020 Technical Issues
crispoolp replied to Help, will I lose my Fifa 20 content? , sorry if this is a dumb question
Hello @redPASTY There aren't any dumb question if you don't know answer for this Your progress in FIFA 20 won't be restarted after playing FIFA 19.
2:00 pm, March 19, 2020 Technical Issues
Duguqiubai87 replied to Unable to connect to EA servers at this time
But my friend one is working fine though, and we lived in the same country
2:00 pm, March 19, 2020 Technical Issues
Manveer253 replied to Unable to connect to EA servers at this time
Hi The same happened with me too. But I think FUT is down. I usually refer withhttps://downdetector.in/status/fifa/ Seems kindo like they got it screened...
2:00 pm, March 19, 2020 Technical Issues
crispoolp replied to Unable to connect to EA servers at this time
@Duguqiubai87 Please make sure that the date on your PC / Console is set correctly. View in thread
2:00 pm, March 19, 2020 Technical Issues
Lukasboy89 replied to MY PC is lagging too much after FIFA patch update on 12th March 2020
O have the same problem in the ps4. I gor sick ,after upeatw ibloat 45 games from 50 its insane..its too much..i normaly winn35-40 games from 50 ..* ea thyvonly know how to steal our money
1:30 pm, March 19, 2020 Technical Issues
EA_Lanna replied to Can’t post or reply in the forum
Hi @roguetiger74, You're posting well on Answers HQ so it can't be this forum you're asking about. What forum would this be for? - EA_Lanna ___________________________________..
11:30 am, March 19, 2020 Technical Issues
MichaelDK replied to I cant connect ea servers due age restriction
Contact support.https://help.ea.com/en/or if you are on Twitter.https://twitter.com/EAHelp. View in thread
10:30 am, March 19, 2020 Technical Issues
EA_Barry replied to Fifa20 problem with online gaming
@kico3012 Please see the following links for connectivity information and help, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://help.ea.com/en-us/h..
10:30 am, March 19, 2020 Technical Issues
MichaelDK replied to W
maybe this can help.https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
10:00 am, March 19, 2020 Technical Issues
SuaveDrogba replied to Penalties Controls dont work
@SuaveDrogba ??
8:00 am, March 19, 2020 Technical Issues
strong09TYvZ replied to Ping
When i started the game the ping meter was showing 40-45ms... Sure enough the game starts and my players are lazy, can't pass to save their life, opponents plays full on press for the entire game with..
8:00 am, March 19, 2020 Technical Issues
strong09TYvZ replied to MS
The ms counter is simply a cosmetic thing. It adds nothing to the game. The input lag is still there, dinamic difficulty is also still there. The game result is decided when you enter a game so don't ..
8:00 am, March 19, 2020 Technical Issues
