List Replies
VanDienFC replied to FUT Champions Rewards problem
I didn't get my fut Champions rewards either.
7:00 am, March 25, 2020 Technical Issues
BroBockexrzz replied to Fifa 20 PC DisplayName field missing
I have same error like you. And you know what, I fixed it by untrust all devices in my ea account and changed my password. Then all you need is to wait within 24 hours, and yah, it works! You can go t..
6:00 am, March 25, 2020 Technical Issues
shivanshparashar replied to Fifa 20 PC DisplayName field missing
@EA_Cade have you seen the attachment?
6:00 am, March 25, 2020 Technical Issues
EA_Cade replied to Fifa 20 PC DisplayName field missing
@shivanshparashar Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..
6:00 am, March 25, 2020 Technical Issues
razvi2020 replied to Fifa 20 Ea Account Issues
unfortunetlly i have the same problem . Can someone helps us ?
5:30 am, March 25, 2020 Technical Issues
Karol74TSW replied to Problem with latency in Division Rivals and Squad Battles (PC)
Hi, I made all these steps and problem still occures :/ There are another UO Trace tests: before and after changing DNS ..
11:30 pm, March 24, 2020 Technical Issues
CosmicQuasimodo replied to Online friendlies PS4 does not work with 99% of friends. "Cannot connect"
@EA_Aljoit's 2I've tried enabling upnp I also tried changing the dns (for myself and the other parties)
11:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to Can't Sell Player FUT - Losing Coins
Hi @mahmood77,Did you force close FIFA / disconnect from FUT and not reconnect? You most likely just need to reconnect to FUT to list the item. -EA_Cade
9:30 pm, March 24, 2020 Technical Issues
EthanSpurs14 replied to Only get 1 game from a draft in Fifa20
@EA_Cade Ah ok thanks. That’s a bit of a rip off then! Won’t be buying them again 😩
8:30 pm, March 24, 2020 Technical Issues
Josephdavies20 replied to Need to switch EA account on FIFA 20
How would I change accounts over ?
8:30 pm, March 24, 2020 Technical Issues
Mikimuster3 replied to Need to switch EA account on FIFA 20
First off, let me start by saying welcome to EA’s “Answer HQ”. Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of ..
8:30 pm, March 24, 2020 Technical Issues
KhumukchamA replied to Fifa
the same thing happened to me in Squad battles. Got kicked off of Ultimate team while leading and the wins didnt count.
8:30 pm, March 24, 2020 Technical Issues
charan124 replied to FIFA 2020 Doesnt Start
tried that but it says : We’ve temporarily changed our support hours to limit any risk to our employees who are in a region with an elevated risk of coronavirus.
8:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to FIFA 2020 Doesnt Start
Hi @charan124,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade
7:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Only get 1 game from a draft in Fifa20
Hi @ethanspurs14,Draft is a knockout tournament, you get 4 games if you win all of them. Otherwise you go out when you lose. -EA_Cade
7:30 pm, March 24, 2020 Technical Issues
jonwayson replied to Game disconnect issue afer completed squad battle
No that process does not help
7:30 pm, March 24, 2020 Technical Issues
EsEhm replied to Team I've had every edition since FUT13 is not there when i load FUT20
Thanks for the reply...Yeah, I had kinda given up on FIFA for a while due to work commitments etc meaning I didn't go straight into a PS4, having had every edition of FIFA from "FIFA International Soc..
7:00 pm, March 24, 2020 Technical Issues
lamshishen replied to Error in career mode 11. aug 2019 (CE-34878-0)
@EA_Cade I tried to simulate by using the calendar and by using the normal "forward" method.I even started over with another club and tried to simulate beyond this date, but the same error occured.
7:00 pm, March 24, 2020 Technical Issues
falilm10 replied to Career mode pregame overlay won’t go away
@EA_Cade I tried clearing the cache, the overlay is still there
7:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to FIFA 20 - Gold Pack DLC PS4
Hi @mubs123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:00 pm, March 24, 2020 Technical Issues
chokos1926 replied to Unable to link ea with twitch
I already tried but it doesn't open a live chat cause of change of working hours
6:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to Unable to link ea with twitch
Hi @chokos1926,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
6:00 pm, March 24, 2020 Technical Issues
Cobra-SV replied to Cheating in FIFA 20 PC
its the same * every year with every fifa, my last fifa on pc was 2015: same cheats and hacks like today. Its unplayable. Next time, before buying a product, do a quick search on google to check it ou..
5:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to How to change ea account on ps4
Hi @tic61573,Once an account is linked, it's linked permanently. To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in ..
5:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Can't connect to servers on network
Hi @Booshakalakaa,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
5:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Security code - Twitch packs
Hi @MOONR4H,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
5:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to hacked fifa 20 ut account
Hi @manoapa,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, March 24, 2020 Technical Issues
Gile_1975 replied to Unable to connect to ea servers
This is happening for hours now. As soon as Ilog in, try to go to SB or Rivals i get disconnected. View in thread
5:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to FIFA 20 SETTINGS FILE CORRUPT
Hi @TonyRaheem,You'll need to create a new settings file, you'll need to recreate your personal settings but other data shouldn't be lost. -EA_Cade
5:00 pm, March 24, 2020 Technical Issues
Gile_1975 replied to I'm getting disconnected all the time.
Dear Community manager, I get disconnected as well all the time. Checking my connection I'm on 120 - 150 MB/sec so this should not be an issue. Somethings wrong with your servers so please ..
5:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to I'm getting disconnected all the time.
Hi @neonblackest,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA_Cade
5:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to EA Service Network Problem
Hi @HZS8,Are you getting an error message of any kind? Can you post it here? -EA_Cade
5:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to How to Remove Fans
Hi @trulpar,Sorry, I'm not following what you mean exactly. Can you be more specific? -EA_Cade
5:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to How Can I Play on one Stadium
Hi @trulpar,Are you playing on PC? Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade
5:00 pm, March 24, 2020 Technical Issues
bill1250 replied to Can't get in to Ultimate Team
Why can't EA never admit they have too much strain on the servers. tut tut
5:00 pm, March 24, 2020 Technical Issues
EA_Darko replied to PS4 - child account - online play
Hey @ubergeeksov can you share the exact error message that you are seeing? Does the account have PS+ on it or the primary account on the console have it? Darko
5:00 pm, March 24, 2020 Technical Issues
Zlatan1101 replied to Fifa 20 Tournament Mode Crashing Every Time
It’s persistent since the game came out. Has been reported here 1000 times, EA just doenst give a crap. Selling a game with a broken mode.
5:00 pm, March 24, 2020 Technical Issues
maciek754 replied to FIFA 2020 ON PS4 - A PROBLEM WITH THE CONTROLLER
Hi, FIFA is intalled on internal hard drive.I've noticed another problem. After closing application and relauching. The X button does not work. However, the controller still works correctly..
5:00 pm, March 24, 2020 Technical Issues
EA_Darko replied to FIFA 2020 ON PS4 - A PROBLEM WITH THE CONTROLLER
That's an odd one @maciek754. If it is fixed for a time after a reinstall then it could be an issue with your game files. Are you installing the game to the internal hard drive or an external o..
5:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Voucher Code Fifa 20 redeemed
Hi there, @petrovicn98. What system did you get the code for and where did you get the code from? Thanks!
4:30 pm, March 24, 2020 Technical Issues
tubu2 replied to asking permission to buy fifa 20 using debit card
@EA_Barry I am not able buy fifa 20 using debit card or net banking
4:30 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Ping 8ms, download speed 100Mbps, upload 100Mbps, Fifa20: getting disconnected
Hi there, @passing_tact. Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on. Thanks!
4:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Team I've had every edition since FUT13 is not there when i load FUT20
Hi @EsEhm,Pressing cancel on that screen will allow you to bypass it while we investigate the issue. You had to have played FUT in FIFA 19 before June of 2019 to have your club name, established date ..
4:30 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Can't get in to Ultimate Team
Hi there, @noak9797. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
4:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Problem with latency in Division Rivals and Squad Battles (PC)
Hi @Karol74TSW,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA_Cade
4:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Error in career mode 11. aug 2019 (CE-34878-0)
Hi @lamshishen,Are you able to sim passed this date? -EA_Cade
4:30 pm, March 24, 2020 Technical Issues
EA_Barry replied to Fifa20
@Aqeel123221 Please see that link for info on why you may be having an issue, thanks. ----------------------------------------------------------------------------..
4:30 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Frendlies still not fixed
Hi there, @nicky582fut. We're not aware of any issues with Friendlies. Is that the only online mode you're having trouble with? Also, can you check the NAT setting you're on? Which system ..
4:00 pm, March 24, 2020 Technical Issues
AdyBlondu81 replied to Online friendlies PS4 does not work with 99% of friends. "Cannot connect"
I have the same problem
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Online friendlies PS4 does not work with 99% of friends. "Cannot connect"
Hi there, @CosmicQuasimodo. Can you tell me what your NAT type is? It needs to be either Type 1 or Type 2. Also, make sure you enable UPnP. That manages multiple devices on your network. I..
4:00 pm, March 24, 2020 Technical Issues
