List Replies
picklechops1 replied to Copa libertadores - saving crashes the game
@EA_Cade there isn’t even an option for tournament mode. and loads of other people report it on there and still nothing gets done.
8:30 pm, March 25, 2020 Technical Issues
mickyz1991 replied to Online friendly issue fifa 20
I am having the same issue. Cannot connect with a friend.Can you please fix the issue urgently?
8:30 pm, March 25, 2020 Technical Issues
dragongold328 replied to Online friendly issue fifa 20
Hello am the same problem. Fifa 20 on PS4. I also can't play online friendly with friends. Keeps saying " your opponent left match " it never connect.
8:30 pm, March 25, 2020 Technical Issues
ahmedix replied to Online friendly issue fifa 20
Ps4...i tried to play online friendlies with my friend and it just dididnt work gave me the same message
8:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Online friendly issue fifa 20
@doronde78 Hiya, what system are you playing on? -EA_Cade
8:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to TOTW Pepe 87?
Hi @d34n0k3nt,It can take a few hours, my De Ligt last week didn't update right away either. -EA_Cade
8:00 pm, March 25, 2020 Technical Issues
taurus22162 replied to Login Verification wrong email in fifa 20
@Legend805 They helped me and now it works first go to help.ea.com then where it says search EA product click FIFA 20 follow the steps it tells you explain your problem request a chat and in 30 min to..
7:30 pm, March 25, 2020 Technical Issues
Legend805 replied to Login Verification wrong email in fifa 20
Ya me either I never really play fifa because of work but I tried to go on yesterday and didn’t let me because it was also another email that I didn’t have and EA doesn’t help I sent so many ema..
7:30 pm, March 25, 2020 Technical Issues
RmCR7siuuuu replied to Login Verification wrong email in fifa 20
@Legend805 I have the exact same problem it apparently says my email is vm*****@yomail.info but I have never had that email before or know about it
7:30 pm, March 25, 2020 Technical Issues
VaporingWhale32 replied to Login verification
Has anyone fixed this for you yet?
7:30 pm, March 25, 2020 Technical Issues
chabudz93 replied to Login verification
Hey guys, I am experiencing the same issue. Has anyone managed to resolve this yet? Thanks
7:30 pm, March 25, 2020 Technical Issues
slightlyepic223 replied to Login verification
hey mate, i have had this issue since wednesday last week, been on the phone and on live chat. EA have provided no answers and no help. I have not given any information about my account out anywhere a..
7:30 pm, March 25, 2020 Technical Issues
BGAlumFIFA replied to Login verification
@MosesLee10 Contact EA Help. They might be able to help.
7:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Ultimate team error :(
Hi @yuvalt1000,Not showing anything wrong with your account, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA_Cade
6:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to crashing opening packs on pc
Hi @general-mps,This is currently being looked into by the FIFA team. -EA_Cade
6:30 pm, March 25, 2020 Technical Issues
SaudiSuper-7 replied to Help me ea server down xbox
@EA_Barry I seen this link , i do every stepsStill not working 😢
6:00 pm, March 25, 2020 Technical Issues
Zlatan1101 replied to Copa libertadores - saving crashes the game
@EA_Cade Yes it crashes again. It freezes like for two seconds and crashes to the homescreen. Savegame file gone again.
6:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to psn ps4 plus not connecting to ea account
Hi @chefmalti,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
5:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Not sending email so I can reset my password
Hi @newell126890,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
5:00 pm, March 25, 2020 Technical Issues
thanasisel21 replied to Fifa20 online lagging
Seriously.. what's going on with this delay.. which only happens in FUT. It's ridiculous. Players are sluggish, move slowly and can'y control the ball, their passes are powerless etc. Fix it.
5:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Copa libertadores - saving crashes the game
Hi @Zlatan1101,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..
5:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Gameplay issues
Hi @bigGucciso5a300,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time ..
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Wrong ultimate team om the Companion app
Hi @Nickfifa074,Click the cogwheel on the app and make sure you're logged in with the same info you see here. -EA_Cade
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to BANNED FOR NO REASON
Hi @killer_abbz1,Give us a shout on Twitter at @EAHelp so we can get this sorted for you, looks like your issue is account related rather than FIFA specific. -EA_Cade
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Fifa 20 nintendo switch
Hi @katalanos_7gr,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
4:30 pm, March 25, 2020 Technical Issues
bluenosemac2 replied to EA IS JOKE
What a joke 60 quid for a game yet wont connect to ea server as the email its showing is different to my playstation 4 one so it wont connect , strange really considering I've had fifa 19 and previous..
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to EA IS JOKE
Hi @bluenosemac2,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Fifa20 online lagging
Hi @nattiy,You can try the steps here http://bit.ly/ConnectivityBTS in case this is a local problem. But I would also encourage you to be mindful that much of the world is under quarantine at the mome..
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Error with FIFA Fut. SBC. National pride Spain.
Hi @S1nex,Currently that SBC needs to be completed from the console, not the companion or web apps. It's been sent up for investigation. -EA_Cade ..
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to How to link new EA Account
Hi @hidalgooo19,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
4:30 pm, March 25, 2020 Technical Issues
Valente0127 replied to Fifa 20 drill
@EA_Cade I have this problem tooFor me is in every modes
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Fifa 20 Ea Account Issues
Hey all, If you're unable to access the email located here you'll need to recover the account via the method below: Go to http://help.ea.com/account-recovery/web-form Fill in the reques..
4:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Team of the week moments not appearing as special cards
Hi @TranceRain,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
4:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to I didn't get fifa points and origin took the code.
Hi @StareMiasto1945,Hello! If you're missing content you'll need to speak with an advisor, you can reach one at @EAHelp on Twitter as well as http://bit.ly/EA_Contact_Us.We can't assist with this type..
4:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Please help me get the club back.
Hi @M8rf,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
3:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Not receiving XP for Squad Battles
Hi @steffanvoss,You don't receive XP for just playing a game, you gain XP for completing objectives during the game. -EA_Cade
3:30 pm, March 25, 2020 Technical Issues
EA_Barry replied to Help me ea server down xbox
@SaudiSuper-7 Please see that link for info on why you may be seeing that message: https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/ Thanks. ..
3:30 pm, March 25, 2020 Technical Issues
ragnarok013 replied to Fifa points
@Hhgfdseeffewssdf Moved from the Battlefield forums to the FIFA forums. ____________________________________________________________________________Please mark a thread as so..
2:30 pm, March 25, 2020 Technical Issues
Deathuponyou_939 replied to game disconnect when won
Hey! I've been having the same issue since the start of the game (more than 60 times since september) except my game crashes instead of saying that I'm disconnected. This is my thread relat..
2:00 pm, March 25, 2020 Technical Issues
MichaelDK replied to My EA-Account got hacked and now al my players from my fut club are gone.
we can not help you with.account problems on the forumsif you want to do a Report. on the person who did this.https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/If you..
12:00 pm, March 25, 2020 Technical Issues
Slyth92 replied to I cant connect to ea servers fifa 20 why?can you help me? Thanks
I got the same problem yesterday. And today now my account is BAN from FIFA20 I don't understand and don't even know why.
11:30 am, March 25, 2020 Technical Issues
Slyth92 replied to game disconnect when won
@Hoptune be careful it can result you in a BAN, because its what i got just now when I woke up i got a Mail Saying MY EA ACCOUNT IS BAN
11:30 am, March 25, 2020 Technical Issues
killer_abbz1 replied to BANNED FOR NO REASON
So annoying! Sorry that happened to you mate. Hope we can find a solution.
11:30 am, March 25, 2020 Technical Issues
Slyth92 replied to BANNED FOR NO REASON
@killer_abbz1 I got the same email from EA saying that my account was BANNED, im new to this game and i barely play it also. Because of the corona outbreak i started yesterday and now today im BAN. Th..
11:30 am, March 25, 2020 Technical Issues
EA_Barry replied to I cant connect to ea servers fifa 20 why?can you help me? Thanks
@kosza1989 The following links should help you get your connection working well: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/h..
11:00 am, March 25, 2020 Technical Issues
MichaelDK replied to Help Me EA!
you can try this and see if it helps.https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/or you can Contact support.https://help.ea.com/en/ or if you are on Twitter.https://twitte..
10:30 am, March 25, 2020 Technical Issues
TheoFifaSkillz replied to game disconnect when won
had this problem in squad battles 13 times in the last 2 days
10:30 am, March 25, 2020 Technical Issues
Anthemis666 replied to game disconnect when won
Same problem here in online draft(4games) and division rivals(1 game) - i was disconnected and lose 4 tokens. No metter if i open fifa in fullscreen, window mode, window mode with no frame ..
10:30 am, March 25, 2020 Technical Issues
mike_rossi_9 replied to Fifa 20 Ea Account Issues
I have been trying the same to sort it out for a month and whatever I do to try and prove that it was me and that I have been hacked it just goes around and around it's *
8:00 am, March 25, 2020 Technical Issues
