List Replies
EA_Cade replied to Can't save personal settings or set active profile - can't play!
Hi @gore_org,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:30 pm, March 26, 2020 Technical Issues
tomasgocald replied to My fifa 20 keeps crashing
Hello Cade,I have just finished doing as you asked and already got the same problem. It mostly happens after opening a pack and when I come back on the game it shows the unassigned itens.
6:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to Age Restriction?
Hi @Flavianski24,I'm not showing anything that would be blocking you from playing account wise.Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear ..
5:30 pm, March 26, 2020 Technical Issues
EA_Aljo replied to Ultimate Friendlies Error
Hello, @Player_cho9ahm1. UPnP is something that should be enabled. This helps manage the devices connected to your network. Usually, when you can't play online friendlies it means your NAT..
5:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to Game crashes when opening a pack on fifa 20 xbox one
Hi @87fifaboss87,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
5:00 pm, March 26, 2020 Technical Issues
EA_Cade replied to My fifa 20 keeps crashing
Hi @tomasgocald,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
5:00 pm, March 26, 2020 Technical Issues
EA_Cade replied to Blocked my account
Hi @bougatsas1992,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
4:30 pm, March 26, 2020 Technical Issues
dizzydeya replied to non-existing email
I've been stuck with this issue for the past 5 days..plus i still haven't been put through to an advisor.
4:30 pm, March 26, 2020 Technical Issues
EA_Barry replied to Can’t login to game
@DarkSevko If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
3:00 pm, March 26, 2020 Technical Issues
EA_Cade replied to Volta is not working.
Hey all, This should be resolved now and was related to matchmaking being disabled for an issue last night. -EA Cade View in thread ..
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to fifa 20 i didnt receive twitch reward
Hi @stepap10,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to Pro Clubs Bug
Hi @rfostrrr,Make sure you don't have Text to Speech or Speech to Text enabled in the accessibility settings inside FIFA 20 please. -EA Cade
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to 0 points awarded for squad battle win
Hi @awesomes3,I'm showing the points were correctly added to the tally for Squad Battles points, they just didn't show correctly at the end of match screen. For the missing pack, you'll need to speak ..
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to Fifa 20 does not run
Hi @MMCTN,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to motion blur
Hi @noofear57,Currently there is no option inside FIFA to do this, but it's been a requested feature the team is aware of. -EA Cade
2:30 pm, March 26, 2020 Technical Issues
ariobattol560 replied to Online friendly issue fifa 20
*, I buy every year Fifa, can you make it work dio cane because my friends and I want to play the Manzi League thank you fraizs
2:00 pm, March 26, 2020 Technical Issues
JakeLiamDad79 replied to Error in career mode 11. aug 2019 (CE-34878-0)
We’ve tried both options but still not working
2:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to Unable to start games in Volta.
Hey @niall509 if you continue to see issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
1:30 pm, March 26, 2020 Technical Issues
JakeLiamDad79 replied to Fifa 20 - ps4 - crashing, error (CE-34878-0)
Does anyone know if this is being dealt with?
1:30 pm, March 26, 2020 Technical Issues
EA_Darko replied to FIFA20 Stuck at startup
Hey @dpondash can I ask where it gets stuck? Is it on the initial game loading screen or on the menus? Do you see an error message of any kind when this issue occurs? Can you t..
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to My accaunt was hacked
Hey @kinder_Jaje69 if you spoke with our live support team and your case is being looked at then the best thing to do is to give the team time to respond. Darko
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to Fut champions
Hey @Rahmanesy1 you can find all the info related to FUT Champions rewards in this help article: https://www.ea.com/en-gb/games/fifa/news/fifa-19-fut-champions-rewards Darko
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to Kicked me out off the game after it was finished
Hey @Aye_ITS_Jaime99 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ ..
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to deleted fifa 20 ultimate team too many times
Hey @samvaizie if you have deleted the club too often then it may be the case that you are unable to create a new one. The best thing to do is to speak with one of our chat suppo..
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to acuna shapeshifter servers down
It sounds like you may be having issues with your connection @Shuyfol and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://..
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to My fifa 20 got stuck in intro
Hey @sami_sanak can I ask on what platform you are seeing this issue and have you tried anything yourself to fix the issue? The more info we have the better we can help. Darko
1:00 pm, March 26, 2020 Technical Issues
Tamas639 replied to Game volume resets to 100% every time an online mode is opened
same
12:00 pm, March 26, 2020 Technical Issues
EA_Barry replied to Account banned
@KamilXFX If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/info..
11:30 am, March 26, 2020 Technical Issues
Mattsmall88 replied to Why is my fifa 20 disconnecting midway through a game
@Jullz14 i am having the exact same problem for a week now
11:00 am, March 26, 2020 Technical Issues
BloodyBangers replied to Feature is unavailable, fifa volta story mode
@EA_CadeYes, fortunately the problen was related to FUT. It is working now.
11:00 am, March 26, 2020 Technical Issues
EA_Barry replied to Can't run the game fifa 20
@3oroushMa This should resolve itself within 24hrs or so, thanks.
10:30 am, March 26, 2020 Technical Issues
daboomba007 replied to crashing opening packs on pc
same thing here, this crash is really annoying,
10:00 am, March 26, 2020 Technical Issues
proxos666 replied to Transfer market
@malzarooni11 This link should assist you - https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/ __________________________..
10:00 am, March 26, 2020 Technical Issues
thanasisel21 replied to Gameplay issues
@bigGucciso5a300 I 2nd that...button delay, unresponsiveness etc. Having a 95 pace ronaldinho getting caught up by chiellini for example. And it's always a problem on our end. But now they have the qu..
9:30 am, March 26, 2020 Technical Issues
Marshh24 replied to 0 points awarded for squad battle win
I just got my first squad battles win with 11 Ligations NOS players on World Class so should have got one of the objectives done too but as soon as the match finished it said that I had been disconnec..
8:00 am, March 26, 2020 Technical Issues
BattleBornPab10 replied to Ea community managers
To whom it may concern. please for the love of football. Make a game where you can play like in real life. This game makes me feel like every player has no skill and gameplay is limited as if eve..
6:00 am, March 26, 2020 Technical Issues
bigGucciso5a300 replied to Gameplay issues
My router is perfectly fine as every other online game I play works exceptionally. To be honest every time there is a issue with gameplay it’s always my router that’s being said to have conne..
3:30 am, March 26, 2020 Technical Issues
DON_VEGA replied to After patch update
this doesnt explain the bad gameplay. Sorry, TERRIBLE gameplay. Opponents whom i used to win 5-0 r now winning 6-1. I can clearly say the gameplay is so terrible, that i can't make one single pas..
2:30 am, March 26, 2020 Technical Issues
AbC6831a8106088 replied to After patch update
@DON_VEGA The last patch screwed up Tournament Mode as now you can't play a domestic league or domestic cup without the game crashing when you try to save it.
2:00 am, March 26, 2020 Technical Issues
macestes replied to non-existing email
How do you fix that problem? I have the exact situation currently.
11:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to non-existing email
@ltnt_cupcake Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
11:30 pm, March 25, 2020 Technical Issues
Michaelwalsh replied to Volta is not working.
Same issue here on PC version.
11:30 pm, March 25, 2020 Technical Issues
junaiddagangsta replied to Feature is unavailable, fifa volta story mode
Still happening, having this problem right now. Very annoyed because i was enjoying story mode.
11:30 pm, March 25, 2020 Technical Issues
ades1983xx replied to "EL ACCESO A PARTIDOS SE HA DES-HABILITADO TEMPORALMENTE" [INJUSTO]
Estoy en la misma que pasa con mis recompensas si no puedo jugar para conseguirlas?
11:30 pm, March 25, 2020 Technical Issues
URU57 replied to Volta is not working.
@nachodavila74 Me pasa lo mismo
10:30 pm, March 25, 2020 Technical Issues
URU57 replied to Feature is unavailable, fifa volta story mode
How did you enable fut?
10:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Crazy Matchmaking and Laggy show!
Hi @Asurada1226,This is being investigated at the moment. -EA Cade
10:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Feature is unavailable, fifa volta story mode
Hi @BloodyBangers,This is most likely related to the matchmaking in FUT being disabled at the moment. Can you let me know if this persists after matchmaking is reenabled? -EA ..
10:00 pm, March 25, 2020 Technical Issues
niall509 replied to Unable to start games in Volta.
@johnnyb382 Is yours fixed because mine doesn't work
10:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Corrupted Data
Hi @ARITHEGoat124,Sounds like you're downloading over a weak connection, I would recommend plugging in an ethernet cord and trying again. -EA_Cade
8:30 pm, March 25, 2020 Technical Issues
