List Replies
EA_Cade replied to Games lagging massively
Hi @topchambers82,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..
9:30 pm, March 27, 2020 Technical Issues
yt4333ewss replied to New account on Xbox
Spoiler (Highlight to read)VV Spoiler (Highlight to read) It worked every Fifa before this is far the worst Fifa officially
9:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to New account on Xbox
Hi @yt4333ewss,Your FIFA account is tied to the old gamertag, you can't access it from another one. -EA Cade
9:30 pm, March 27, 2020 Technical Issues
mrk_kmm replied to FUT20 - Unable to connect to FUT20 account - captcha challenge does not load
@NOTORIOUS_BAVEN How do you fixed it?
8:30 pm, March 27, 2020 Technical Issues
rollin1985 replied to FIFA 20 in PS2 does not connect to EA Servers
I only have WiFi for my house. Not sure how else I can connect???
8:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to futchamps error
Hi @cheeky-noe,Games don't crash because of a connection issue, are you getting a disconnect or a full crash? -EA Cade
8:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to Game wont launch
Hi @Pakosw11,Can you run through these http://bit.ly/PS4Safe_Mode steps and then select Rebuild Database and let me know if that helps? -EA Cade
8:30 pm, March 27, 2020 Technical Issues
mrbrightside1984 replied to how long does it take to add content that was removed from my account by hackers
This happened to me in fifa 18, i was told the specialist team will get back to me, twice. 2 Years later im still waiting
8:00 pm, March 27, 2020 Technical Issues
OnePlusHQ replied to Can't Log in to FUT 20 Web App
Currently experiencing this issue, except the Companion app doesn't work either. Says there's no club on the account. @EA_Cade
7:00 pm, March 27, 2020 Technical Issues
r4vzthunder replied to Head goal problem
Every time i score a header i get kicked out of the game, i get an error. This happened to me in 2 draft finals while i was winning both so i hope that ea will give me my packs for winning the drafts...
7:00 pm, March 27, 2020 Technical Issues
shaundoug replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@Michael_Jegueson seems to happen every friday these days after 6pm update, as soon as they put something new ingame it mess's the servers up, happened a few weeks ago and a few weeks before that
7:00 pm, March 27, 2020 Technical Issues
d34n0k3nt replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
Nearly an hour I've been trying to get on.... what a joke. I reckon EA needs to award everybody with a FUT BIrthday card pick as a damn apology. Been on for a few hours and get kicked cos an overload ..
7:00 pm, March 27, 2020 Technical Issues
themicripper replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
Fut not working after birthday update. also why do I have to endure lag filled games every weekend in fut champs with 5 bar connections? less than 25 ping and it freezes, by the time it’s ..
7:00 pm, March 27, 2020 Technical Issues
Ceybaba28 replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
is this ihave been doing this for a while, what should I do can someone help me have everything rested my playstation etc during my fut rival match it keeps crashing so I can't move my joystick ..
7:00 pm, March 27, 2020 Technical Issues
Michael_Jegueson replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
Why is fifa 20 disconnecting everytime after a match? It says there's a problem on the communication with EA FUT. Try again later. Im getting really annoyed with this its been 1 week alread..
7:00 pm, March 27, 2020 Technical Issues
0Woei replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@Lolpop880 I have the same error, and many others. I think it's down:https://downdetector.com/status/fifa/map/
7:00 pm, March 27, 2020 Technical Issues
eggielfc replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
What's going on with the fut championship winning a game says lost connection and puts me back to main screen
7:00 pm, March 27, 2020 Technical Issues
49a28a1a7d09b12c188bf5e417869067 replied to Fifa 20 PC crashing after language select
Hi Cade. I've tried that, and updating it. Tried uninstalling and reinstalling. All my PC specs are fine. It's really confusing. I've even tried messing around with the DirectX settings as some f..
6:30 pm, March 27, 2020 Technical Issues
DizzyDeya replied to non-existing email
I've been stuck with this issue for the past 5 days..plus i still haven't been put through to an advisor.
6:00 pm, March 27, 2020 Technical Issues
eggielfc replied to Lags in Fut Champions
That's the same cop out no else is having it had to quit a game over lag sluggish player movement player not going near the ball lag wen your about to score and then when your Def allowing the other p..
5:30 pm, March 27, 2020 Technical Issues
Bandi_Wayne replied to FUT DRAFT ONLINE ERROR
Hi, the problem is that it was a error, a crash of the game, not about the connection of the internet that i have. I have a vídeo showing what happen, but i cant put here, i don't know why. I will pu..
5:30 pm, March 27, 2020 Technical Issues
1936061986 replied to Connection between 150-250ms
About 4 or 5 days maybe because everyone is at home and playing games the connection speed is horrible, but after midnights it is ok which means the problem is not me or any other player, u really nee..
5:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to t fifa 20 ultimate team hacks and sold all players
Hi @LOVROPOLE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to Fifa 20 PC crashing after language select
Hi @49a28a1a7d09b12c188bf5e417869067,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
5:30 pm, March 27, 2020 Technical Issues
TorClover replied to Fifa 20 kit number glitch solved
Do you connect before or after the game?
5:30 pm, March 27, 2020 Technical Issues
mose0390 replied to Head goal problem
I've had the same problem it has just happended again now March 27th at around 16.15pm I crossed the ball headers it as it was about to cross the line blue screen with the same error code as posted th..
5:00 pm, March 27, 2020 Technical Issues
manfredbarnar replied to how long does it take to add content that was removed from my account by hackers
Hi @EA_Cade okay so it could take another week (or more) but I just want to make sure that I will get an email from them when they finished reviewing my case and come back with what has been granted
5:00 pm, March 27, 2020 Technical Issues
ssnap1989 replied to Full lag even on me Fut Menu and Can't bid in any players
@0Woei In rivals is 120ms,not my usual cause I have around 60 normally
5:00 pm, March 27, 2020 Technical Issues
cresccash replied to Fut champions
The point is there was not possible to play at that one. So I waited for the next week
5:00 pm, March 27, 2020 Technical Issues
112929262 replied to my fifa20 market ban
but customer wont remove the limit on my account
4:30 pm, March 27, 2020 Technical Issues
EA_Barry replied to my fifa20 market ban
@112929262 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inf..
4:30 pm, March 27, 2020 Technical Issues
sceimpit00w replied to Head goal problem
I’ve had the same problem in fut champions on my first game i’ve played today. After 10mins I scored a header from corner (1-0) but then I got blue screen which said a problem had occured. I logge..
4:30 pm, March 27, 2020 Technical Issues
plachtacek replied to FUT CHAMP BUG??
Thanks for answering, but how do i lost that game when my opponnent just disconnected after he received second goal? This is literally my first fut champs this FIFA because of COVID and i was 4-0, wit..
4:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to FUT CHAMP BUG??
Hi @plachtacek,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
4:30 pm, March 27, 2020 Technical Issues
0Woei replied to Full lag even on me Fut Menu and Can't bid in any players
@ssnap1989 Do you experience the same ping delay in Divison Rivals or just FUT Champs?
4:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to Full lag even on me Fut Menu and Can't bid in any players
Hi @ssnap1989,Sorry to hear it, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
4:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to Fut champions
Hi @cresccash,Checking your account it looks like you were qualified for the week of 3/13 but played no games. -EA Cade
4:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Game Disconnects During Rivals
Hi @dRomanMyth,Any game you disconnect from will not record progress on objectives for that match I'm afraid. -EA Cade
4:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Can't register for the weekend league
Hi @Diamovski,Odd, can you try on the web/companion app? -EA Cade
4:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Head goal problem
Thanks all, I'll see that it gets to the right teams. -EA Cade
4:00 pm, March 27, 2020 Technical Issues
colternunn replied to Head goal problem
In two straight FUT Drafts, my game has crashed upon scoring a headed goal from a corner the instant the ball crosses the goal line. I know it is not a connectivity issue or an issue with my system, a..
4:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Logged off of Mobile App - Didn't get FUT Champions push
Hi @duarteh5,Can you redeem the points on the console? You have about 20 hours left to register. -EA Cade
4:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to how long does it take to add content that was removed from my account by hackers
Hi @manfredbarnar,These cases are handled by a specialized team, we have no visibility into their queue I'm afraid so you could have several people in front of you or you could be next in line. ..
4:00 pm, March 27, 2020 Technical Issues
0Woei replied to Lags in Fut Champions
@EA_CadeWe're all experiencing this issue right now, there have been multiple complaints about this. It's not the connection of 1 person, it's EA. Please pass this on to the technical team and upgrade..
4:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Lags in Fut Champions
@swirekmadryt Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
4:00 pm, March 27, 2020 Technical Issues
panks618 replied to Can’t pick player from market
Hi. Many thanks for your response. I filtere with ‘top transfer’ program and max buy now set to 40000 coins.and trust me I am force refreshing every 2-3 seconds . After continued refresh of 5 mins..
3:30 pm, March 27, 2020 Technical Issues
FeelTheShand replied to Fifa 20 PS4 - Crashing when saving tournament
I’ve had the same issue on PS4 match day 2 after Tottenham Olympiakos... mine only crashes when I try to save though. After a game it auto saves so that could be why it’s crashing for you after th..
3:30 pm, March 27, 2020 Technical Issues
jrtovar99 replied to Fifa 20 PS4 - Crashing when saving tournament
Twice I started a local Champions league tournament and both times at around the matchday 2 group games FIFA crashes after completing a match. It doesn't matter if you simulate the match that crashed ..
3:30 pm, March 27, 2020 Technical Issues
