List Replies
crispoolp replied to Discarded players
Hello @yasse0611 The issuse may resolve itself within a maximum of 48 hours Please also try closing and re-opening FUT a couple of times, as this can help to sync your team with t..
10:00 am, April 4, 2020 Technical Issues
Jetrb3 replied to FUT CHAMPS Froze on Deciding Game and gave me a loss after I had won
Had the same thing happen, 17 wins with 2 games left. After winning at full time an advancing the game disconnected and when logged back in said I was still 17 wins with 1 left. Would like to get that..
9:30 am, April 4, 2020 Technical Issues
crispoolp replied to Hacked account
Hello @danilodzz To contact EA ToS team please follow these steps: 1. Visit https://help.ea.com/en/ 2. Choose "Help with a game" 3. Choose FIFA 20 4.&nbs..
9:30 am, April 4, 2020 Technical Issues
Bogdanciolan replied to Hacked account
this just happened to me,so there ia no chance to get our stuff back,huh?
8:30 am, April 4, 2020 Technical Issues
proxos666 replied to PSN Works EA Hacked
@ManRam6675 See https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ _________________________________________..
6:30 am, April 4, 2020 Technical Issues
mellis23 replied to Packs
@EA_Cade What dont you get? I've not had a tradable walkout out in weeks and I'm talking 5 weeks and above then I contacted ea live chat last night then bang next pack was a walkout , but after doing ..
3:00 am, April 4, 2020 Technical Issues
flypezo13 replied to I really hate that each weekend same connection problem
İt happened to mee dude this ea server problems make me sick! Either ı win but server is gone and i got lost!
3:00 am, April 4, 2020 Technical Issues
Chapstick_87 replied to Losing connection from EA servers with great network connection
Here are screenshots, they are from when I was troubleshooting with EA Help! They had me do speed tests, delete corrupted files, and run a UO Trace. ..
12:30 am, April 4, 2020 Technical Issues
whereswarley replied to non-existing email
Which options do we use @EA_Cade ? Getting through to anyone helpful via 'hacked account' has been a nightmare
12:00 am, April 4, 2020 Technical Issues
Pogba2ManUtd replied to Fut champs games
Wont work. I tried that today and they said that they cant do anything about it
12:00 am, April 4, 2020 Technical Issues
gambon101 replied to Fut champs games
@pogba2manutd I’ve had the same issue, gunna get on live support tomorow and tell them I want my games back
11:30 pm, April 3, 2020 Technical Issues
nathansveryown replied to I think i'm connected to the wrong server
I am having this exact problem too and the more i search the more it seems ea have stopped responding to people about it
11:00 pm, April 3, 2020 Technical Issues
LugoviBB replied to cant connect to EA servers
thank you so muchchanging my dns to 8.8.8.8 fixed the problem somehow
10:00 pm, April 3, 2020 Technical Issues
Ghyu_kjhtr replied to Division rivals points not adding up anymore
@EA_CadeYes i fully completed my matches i just tried again lost 1-5 and got no coins or negative points nothing my name is panza-casero
10:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Division rivals points not adding up anymore
Hi @Ghyu_kjhtr,Sorry to hear it. Are you fully completing the matches or are you getting a connection error? -EA Cade
10:00 pm, April 3, 2020 Technical Issues
mbuckers1989 replied to Login verification
I’ve tried for ages to contact someone but I haven’t got anywhere with it. It says I must speak to someone on the phone about it but there is no number? Very frustrating
10:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to I dont receive coins or points after playing any type og matches..
Hi @DanmarkLaursen,That's no good, are you completing the matches or are you getting disconnected? -EA Cade
9:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Disconnected in the middle of the game
Hi @joao6verde6,Everything looks good there. Since you have already performed the most common steps please try these more advanced steps http://bit.ly/PSTroubleshooting to see if they resolve the issu..
9:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to cant connect to EA servers
Hi @LugoviBB,If your neighbor can connect on your account on his network, something is wrong with your local network. Please try these steps http://bit.ly/ConnectivityBTS and let me know if they help...
9:30 pm, April 3, 2020 Technical Issues
ISOLATORHASH replied to Banned for no reason
I also got permanent banned for online games in fifa 20, my webapp and companion app was banned from transfermarket but in case i didnt use I didint do anything against this. Nowi got permanent banned..
9:00 pm, April 3, 2020 Technical Issues
WhiteNuggetLover replied to Always cant connect in friendly game fifa 2020
@EA_Aljo I have the same issue. Both of us having Nat type 2.
8:30 pm, April 3, 2020 Technical Issues
DanmarkLaursen replied to I dont receive coins or points after playing any type og matches..
After playing a few games without getting any coins or points, I've lost about 4000 coins and almost 5000 points to my squad battles rank... Can you do anything about that?..
8:30 pm, April 3, 2020 Technical Issues
general-mps replied to EA servers disconnect issue
your not the only one having this issue, my weekend league games i winning, they quit, i get dc from server, log back in i get a dnf , not happend every game just some i am on pc
8:00 pm, April 3, 2020 Technical Issues
70916666 replied to I Got Hacked
I understand that but they said it would take at the most 3 days for me to get a response but I have yet to receive an email and today makes it 3 days.
8:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Login Verification Email Unrecognized
Hi @FernGullet18,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
7:30 pm, April 3, 2020 Technical Issues
SpecterOfFear replied to Connection issues
I don’t think, because for example today I lost a game without crosses, I were in the middle of the field.But there’s no lag and no WiFi problems because I stay in the party with my friends, but t..
7:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to change my ea account on fifa 20 ps4
Hi @OscarHumphrey,Once an EA Account and PSN ID/Gamertag are linked it's permanently linked. You can link a different Twitch Prime account to your PSN ID however by going into Twitch and removing the ..
6:30 pm, April 3, 2020 Technical Issues
Mohaamad555 replied to Connection issues
CM Edit: Please use English on the English boards.
6:30 pm, April 3, 2020 Technical Issues
beefbedouin replied to login verification issues
hi, i did that and got a response saying i have not given enough information.. but i did!!!! i gave all the details..and i am raising a new one again now... i basically bought a game and yo..
6:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to login verification issues
Hi @beefbedouin,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..
6:30 pm, April 3, 2020 Technical Issues
bigGucciso5a300 replied to Delete Fifa account
Delete it, you’d be doing me a favour.
6:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Let me reset my account
Hi @Futbdayplz123,At this time once you've used all available resets we cannot grant additional resets. -EA Cade
6:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to CAPTCHA server error FIFA 20
Hi @valter-ruben,What system is this happening on? -EA Cade
6:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to I have downloaded fifa 20 on ps4. Game installing is stuck at 19%
Hi @wild369spider,Sorry to hear it, is this still happening? -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to EA servers disconnect issue
Hi @kingkaki2020,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to why fifa is quitting suddenly while playing
Hi @vadakumba,Can you give any further information? Is this happening after you score from a cross for instance? -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Fifa 20 EA account login verification
Hey all, To recover an account you'll need to do the following:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make sure the email you ..
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Connection issues
Hi @SpecterOfFear,We're investigating an issue with crosses causing an issue at the moment, does that sound like it could be what's happening with your situation? -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to fifa 20 keeps crash when play FUT - PS4
Hi @Zena_AN21,We're investigating an issue with crosses causing an issue at the moment, does that sound like it could be what's happening with your situation? -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Progress Disappeared
Hi @drackonus123,Your FUT account is tied to your PSN ID, they are not transferrable. -EA Cade View in thread
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Screen Freezes in between online game only
Hi @Shibayan43,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DM..
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Fifa 20 Ultimate Tam - Team Name
Hi @Turbo_Racer45,Deleting your FUT club will not reset those objectives, once you've changed your name once you won't be able to change it again. -EA Cade ..
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Bellarabi challenge not workinf
Hi @Gunnerpack,If your game session is interrupted you won't progress any challenges you may have completed in that game session. -EA Cade
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to I can’t connect to ea servers or load into ultimate tesm
Hi @123456kian,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
5:30 pm, April 3, 2020 Technical Issues
niani4ever replied to Missing player
Hi , thank you for your answer. Transfer window was opened when I purchased the player but not any more. I have checked in the subs as I know that new players are placed there but again nothing ...
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Missing player
Hi @niani4ever,Is the Transfer Window currently open? Can you try simming a bit to see if they show up in your reserves? -EA Cade
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Can’t use the app
Hi @SjansPanther38,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..
5:30 pm, April 3, 2020 Technical Issues
general-mps replied to cannot connect to ea server after weekend league win, and get a lose , again
i accept the game will make a decision , but not when i am winning 3-0 and they quit, a lot of people leave a game when they are 3-0 down , to save time i should still be getting the win. From what yo..
5:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to International management offer not received
Hi @Aslaan2001,AFAIK the International Offer for Manager Career mode in the Catalog doesn't guarantee that you'll get your managers country as an offer. -EA Cade
5:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to ?
Hi @Stratos1401,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..
5:00 pm, April 3, 2020 Technical Issues
